TS3899 I was hacked and had to change my yahoo password. I cannot get my iPhone or iPad to accept my new password. Am not receiving emails on either device. I had no problem changing my password on my computer. What is the secret?
I was hacked and had to change my yahoo passwrd. I cannot get my iPhone or iPad to accept my new password so I cannot receive messages on either. I had not problem changing my password on my apple computer. Please help! What is the secret?
Delete the account on your phone & iPad. Then set them up again.
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I am from Hong Kong and work in taipei, I have a Iphone 5,
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I don't have holidays and I don't want to fly back hk to fix my phone... can your taipei center help me to repair it??These are user forums. You aren't speaking to Apple here, so there's nothing we can do. Try contacting Apple directly:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
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According to the AT&T Wireless web site, you can manage your iPad data plan either from the iPad, or by using a web browser:
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My apple ID was hacked and a game by GodGame Inc was bought and installed. When I try to report a problem about this transaction, the link automatically sends me to the apple store support. The application is bugged. Please help.
thanks for your response roaminggnome. I changed my password immediately after it happened and I have contacted i tunes to let them know of this dillemma.
The I-tunes credit was a promotional thing by Apple to buy their laptop. So I didn't pay for the i-tunes credit in the first place. Do you think my bank will be able to reinburse Itunes credit then? I will ask support when they get back to me. -
My iTunes account was hacked and fraudulant charges were made. Now when I try to go into my account from my personal computer, it states that "this is the first time using this computer, please enter answers for security questions," I never answered any security questions and cannot change or edit that because it tells me I'm entering the wrong info. How do I get a live person to help me through this so I can return to making purchases on my own account?
Does anyone have any suggestions?
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My husband's iphone has a hotmail ID but it was hacked and we need to change it to his current email. Where do we change it? I tried on apple and it says he has a yahoo address? His yahoo mail comes to his phone. We want to download apps on his phone and can't because of the hotmail address.
ThanksMy husband's iphone has a hotmail ID but it was hacked and we need to change it to his current email. Where do we change it? I tried on apple and it says he has a yahoo address? His yahoo mail comes to his phone. We want to download apps on his phone and can't because of the hotmail address.
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My email was hacked and I now cannot access icloud using my Iphone 5. The hacker changed my password as well as my security questions, how can I reset my phone without the icloud password
Click here and contact Apple.
(119196) -
my adobe account was hacked and compromised, emails were sent out on one of my accounts. I changed my adobe password, when I scan my computer, some adobe files are password protected and can not be scanned, is this normal?
I have contacted them, but apart from letting them look at it and deal with it, is there anything I can personally do myself? Or is it just a matter of waiting for me now?
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How Can I retore the email contacts to my iphone 4S? My email on the computer was hacked and I lost all my contacts. Help!
if they were being synced from an email adress and they were deleted from there, i dont think its possible...
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My apple id was hacked and my Main email was changed so cant find it to change the password ?? Help plz
You should get Apple involved in sorting this out. Start at this site:
https://getsupport.apple.com/Issues.action
Your Apple ID can be handled through iTunes. -
my computer was hacked and also he hacked my apple acount and he tried to use and i think he did. i dont want to use my mastercard any more! what can i do while apple app store force me to it?
Have you tried here:
iOS: Not responding or does not turn on
You can check your warranty coverage by entering the SN here:
Apple - Support - Check Your Service and Support Coverage
For how to get warranty work see:
Apple - Support - iPod - Service FAQ
The fastest is to make an appointment at the Genius Bar of an Apple store. -
The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?
Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.
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my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account
You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
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