TS3988 I am unable to sign in to I-Cloud. I get a message that my ID is correct but I don't have an I-cloud acct. I have downloaded the software and followed the instruction. What now?
Read the above message. I have alredy spent 2 hrs trying to resolve this issue. If there are any more hoops to jump through I'll pass out
Welcome to the Apple Support Communities
You have to log in iCloud on an iPhone, iPad, iPod touch or Mac first before being able to use it on your PC. See > http://www.apple.com/icloud/setup
Similar Messages
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This is how I am supposed to contact to have my annual creative cloud membership refunded? I cancelled immediately upon seeing the charge and followed the instructions given and wound up here. Am I supposed to share my username and password with the forum? Adobe, I am about to go social with my frustrations!
No, this is a public forum, as in user-to-user, so you should not share any private information here. You will need to contact Adobe Support by chat or phone, which is apparently getting harder and harder to do. Use the link below and choose the Still Need Help? option at the bottom in the blue area - in the section that opens take your pick of chat or phone.
Contact Customer Care -
I bought photoshop elements 12 for my mac. I do not have a disc drive; can you download the software and input the serial number?
Yes you can make the trial permanent with you serial number. Download from here:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997 -
he download was completed the laptop was extracting the software and at the end of the loading line it writes an unknown error occurred (3194) please help me thank you
3194 = https://discussions.apple.com/message/18851577#18851577
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When I try to start Firefox, I get a message that it is already running, but not responding and that I should close it before trying to run another Firefox. But I cannot find a way to close Firefox program that is not running as far as I can see. I tried uninstalling and reinstalling Firefox, but that did not work. I've tried various other things, but no luck. I thought programs should stop when the computer is turned off, but that didn't work either.
How are you opening the Profile Manager?
*http://kb.mozillazine.org/Profile_Manager
Sounds that Firefox is still or already running.<br />
See:
*http://kb.mozillazine.org/Kill_application -
When I try to sign in to access Photoshop I get a message that says "error 400, photshop services n
When I try to sign in to Photoshop elements I get a message that says "Error 400, Photshop services not available". What do i do? This has been going on for about a month.
OK. OK. From these posts (adobelaurie & mytaxsite, mainly), I am gathering the following - 1. there is no more backup, and the stupid pop-up while trying to log in will be the norm, 2. by the flash page, Adobe is 'pushing' (like a drug pusher) Elements 12 on me, 3. I should look to other sites for backup, 4. PSE 12 will 'limp' along on my 64-bit system. B.S.
Now all of this sucks. Does Adobe have programmers or 'clowns' who crudely push new products with its 'new style' [read, exhorbitant] pricing on thier faithful users?
flickr? I have used Picasa from the start and love it. Its support is awesome. When will Google come out with a Elements 'killer'. With PIcasa, they're getting there. For basics, it is quicker to load, great, easier, simpler, AND catching up [read, getting better] fast! To adjust photos and email them is a cinch!
OK. While I am 'stuck' with Elements, I will just go straight to the Edit section of my Ele. 9. If it is no longer being synch'd, how can I delete the Organizer section of Ele. 9? In disgust, I want to have the least amout of Adobe crap on my system. Does Adobe have a Customer Satisfaction team? Doesn't seem like that to me. It feels like the Marie Antoinette style "Let them eat cake if they have no bread".
While I have been tempted to go for Ele. 12, after this, forget it. -
Because of weak WiFi signal I need to use an external antenna (GSI USB wireless WIFI long range network adapter). My computer can see the signal clearly and shows that I am connected to the right network. But when I try to launch Firefox I get a message that "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." When I click "OK" Firefox tries to load websites but gives up and reports "Problem Loading". It looks like Firefox is having trouble "seeing" the signal from the external antenna. What do I need to do please?
Try Ubuntu support, I don't think your problem is with Firefox - it will use the connection that the Operating System "makes". I'm a real noob with Ubuntu myself, and don't think I can help you figure out the problem.
http://ubuntuforums.org/ -
Just got an iPhone and can't get iTunes Match to connect. Keep getting a message that I'm not subscribed, but already did on my pc. Any ideas?
You must be signed into the mobile iTunes Store using the same Apple ID you used to originally purchase iTunes Match. On the iOS device go to Settings > iTunes and App Stores and tap the Apple ID. Log out, then log in with the correct ID.
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My iPod updated by itself without a wifi connection. It told me to connect it to iTunes so I did and I updated the software and everything. After it was updated, my wifi button was greyed out and I don't know why. I sent it in to get fixed and the Apple store did NOTHING. I still have about 48 days left on my one year waranty and I don't know what to do to fix the problem. Please, does anyone know how to fix this issue without selling it or replacing it? I've tried all the troubleshooting techniques and nothing is working. Someone help.
Here:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
An appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
I didn't know I was using a trial version of PDF files and now I can't do anything with them and I keep getting a notice for the 2015 version as I have the 2014 cc. If I have to purchase the 2015, will it be the download version or will I get the software version?
Hi scarabs55,
Are you working with Acrobat or Photosohp? (You mention both PDF files and photos, so it's not clear.)
Let us know what software you're thinking about upgrading and we can point you in the right direction.
Best,
Sara -
Just open up the box to my new MacBook Pro. Have gone through Assistant Setup. The Mac is asking for a password. Assistant Setup did not ask for a password to be setup. I cannot get into the computer as its requires a password that I did not set up? Why it is doing this I have no idea. I tried my Apple ID password, no luck. Any other options?
At the risk of asking the obvious, Have you tried not entering anything and then hitting "Return"?
Hope this helps -
I have updated to the lastest OS on my IPad3. No problem there. Then found I could no longer access my Itunes as there was a message 'Cannot be used as it requires version 10.6.3 or later. Go to ... and download'. I have tried four times and it won't work. I get another message saying I must sign in as administrator or contact my system administrator. I am the only one who uses this PC and have no idea what my administrator password is. Now I cannot use ITunes. Please help if you can. Thank you. Eileen Frost
Many thanks diesel. I cannot remember ever having an administrator password. Looks like I shall have to do a restore on my PC and not bother with the updates. Or maybe I could find my password from somewhere ? When I went into control panel I found a box with administrator and my name and it said password protected so I must have had one at some time. Any ideas on how I could find it ? Many thanks anyway. I always use a password to sign on but obviously that is not it. Eileen
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My ipad2 is non responsive to touch. I have updated the software using ITunes and have restored the device to factory setting and it still does not resonse. Has anyone had this problem? What do you suggest?
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I have upgraded iphone from 4 to 5s inserted the sim followed the screen instructions BUT I have no service can you help?
The iPhone 4 and iPhone 5s use different sized sims. So you can't simply have inserted the 4's sim into the 5s.
If you got a new sim, was that sim activated without your carrier?
You need to contact your carrier if you wish to have your service on the 4 transferred to a sim that the 5s can use. -
The details are in the question. Don't know what else to add.
https://support.mozilla.com/en-US/kb/Firefox%20hangs (See '''hang-at-exit''')
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