TS3988 my icloud account is only showing 30 of the 54 movies i have on itunes.
Why arent all my movies showing up on my icloud account?
You may have 54 on your iPad but that does not mean that all 54 were purchased from iTunes.
You say that your Store purchased list is only 30 movies long? are you sure that you purchased the other 24 rather than downloading them from somewhere other than iTunes.
In other words how are you seeing that all 54 were purchased when the Store says only 30 were, where else are you getting info from?
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Mail in my mac iCloud account doesn't show up on the internet iCloud account
I have an iCloud mail folder on my macs (both a mini and a macbook) with many subfolders. All of a sudden the only mail that is on my macs that shows up on my iCloud internet account is in top level folders on my macs. When I click on the main folder that has all of the subfolders, I get a quick whirl of the indicator and then nothing - no sub folders, no emails, nothing! As a test, I moved an email from a subfolder into one of the prime folders on my mac and it immediately appeared on the internet. Anyone have any ideas on how to fix this or what may be wrong? In the past I was able to access this mail on my iCloud internet account without any problems.
James
Could you explain what you mean and how to correct it?
The mail box listing in Mail have various main headings starting with On My Mac, and concluding with ICLOUD. Under the ICLOUD heading there are a series of subfolders, some of which have further levels of subfolders. It is only the top level under ICLOUD that shows its contents.
I just did a permissions repair with Disk Utility and the problem went away!!
Thanks for taking the time to respond.
Bob -
I tried to use backup info in so many different areas....and I CAN NOT GET THE RIGHT PASSWORD.
I NEED TO OVERRIDE ICLOUD TO DELETE THE ACCOUNT IM LOGGED INTO.
I want to sign in using an account I recently remembered all information for.
SOMEONE HELP.Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
Help!!! I've lost all of my contacts and information after the ios7 update. After the update I plugged my phone into my MacBook and it reverted back to my old icloud account. I checked my MacBook and everything on there is connected to my new icloud account. I'm not sure why this has happened, but I have been trying for two days to get my new icloud account back. My phone won't allowe to log out of the icloud account it is logged into because I don't know the password. Simple solution, reset the password. Not so simple. I don't have the email address associated with the account anymore. So I attempted the security question option. When I entered my birthdate, it said that it was incorrect. I have tried multiple times and nothing will work. Can someone please help me??
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
i have seen this before on my home PC (on a lap top now) it is impossible for me to correct so i have to use IE to play pogo (i dont like IE it is slower) i click on a game, i go to a game room, and a window normally pops up showing the tables. normally i click on a seat and it takes me to a new window and the game board. NOW, when this first window pops up, it is aboout 1/4 size of my screen, but immediately reduces in size to about 1/6 of my screen. wnen the game loads, i cannot view the whole screen only part of the screen, as if it is zoomed in. I tried your suggestion and reset the zoom, no help.... i changed the zoom level manally.... no help.
this also happens in scrabble and most other games. it is related to the java i am sure, but it only happens on firefox. How do i correct this. I have uninstalled, and reinstalled firefox. i have had this happen on the older version of firefox. it happens on multiple computers so it isnt just one computer.
HELP!!!!!
pleaseI should have explained further. The game opens in a new window over to the upper left of my screen, leaving the original page underneath. I tried minimizing it so that I could get to my toolbar and did the View > Zoom > Reset. This has no effect. The lower portion of the game is still not showing. Using other browsers the window or frame of the game is much larger, therefore everything shows.
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I cannot sign into iCloud Mail from my MAC. I have tried everything that I can think of to change in System Preferences, even deleted the mailbox and reinstalled it ..... nothing works. It is fine on my iPhone 4S!!! Please help ... about to go crazy! There seem to be two accounts one from MobileMe (mail) and iCloud (calendar and contacts find my phone). I have tried moving the mail to iCloud and unticking it on MobileMe but it will not allow me to submit it!
This Apple Help page provides contact information for various countries for security problems with an Apple ID:
http://support.apple.com/en-us/HT5699 -
when I try to sign in to my Icloud account on my windows PC i get this message"The Apple ID is valid but is not an icloud account" i only have the one apple
ID so how do I get around this please ??note I own no other Apple device I just wanted to use icloud for data storage and Itunes
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I delete my iCloud account and got a new one but the previous iCloud account is keep showing up.what do I do??
You have to sign out of the old one and then sign back in with the new one. On an iOS device it's Settings>iCloud and click 'Delete account' (this will not delete the account from the server, just disengage the device from it). On a Mac it's System Preferences>iCloud and click 'Sign out'.
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My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.
Be sure you are checking the email account that you used to set up the Apple ID you used to create the iCloud account. Also, be sure to check your spam/junk folder as well as your inbox. The email you should receive looks like the image below. When you get it, click the Verify Now link.
If it still isn't there, try going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right look for a link to resend the verification email. -
I keep getting internet explorer cannot display web page when trying to download itunes. This only shows on half the page where the download link would be. My internet connection is fine. Any idea what the problem may be?
You won't see anything obviously related to iCloud, Jimmy. But if you go to the home iTunes Store page while logged into your iTunes Store account, you should see a Purchases link now under the Quick Links header. That's the only part of iCloud active at this time.
Regards. -
Why does my I-Phone 4 calendar only show apptmnts from the last 90 days? How can I see appointments from prior to then?
The Sync setting only appears if you are syncing your calendar with iCloud. If you are syncing them to another service (such as Google) you would need to go your account with that service and see if you can change the setting there.
If you are syncing your calendar with iCloud, you should see the Sync setting, and be able to tap and change it. -
I do not want all the photos from my iPhone downloading to my wife's iPhone from iCloud? We share an iCloud account. How can I prevent the download to my wife's iPhone from iCloud. .The "Upload to My Photo Stream" is turned off on my iPhone. . I am running 8.1.3.
I have a related question. In order to same space on my iPhone is there a way to upload the photos to the iCloud and then delete them from my iPhone.The way to keep the photos from downloading to your wife's phone would be for her to go to Settings > iCloud > Photos > and turn off iCloud Photo Library. If that isn't an option, the other option would be for her to have her own Apple ID ( and possibly explore the new family sharing options https://www.apple.com/ios/whats-new/family-sharing/ )
Regarding the "related question" see the quotes below from iCloud Photo Library beta FAQ - Apple Support
Deleting a photo or video from your Photos app will also remove the item from iCloud Photo Library and from your iCloud storage allocation. Photos and videos you remove can be recovered from the Recently Deleted album for 30 days. After 30 days, your content will be removed from the Recently Deleted album.
If you want to reduce the space used by photos on your phone, rather than deleting them see the following:
How does iCloud Photo Library save space on my device?
If you turn on Optimize [device] Storage, iCloud Photo Library will automatically manage the size of your library on your iOS device, so you can make the most of your device's storage and access more photos than ever. iCloud Photo Library stores the original, high-resolution photos and videos in iCloud and can keep lightweight, device-optimized versions on each of your devices. As long as you have enough storage, recent photos and videos that you access the most will stay on your device at full resolution.
You can turn on Optimize [device] Storage from Settings > iCloud > Photos or Settings > Photos & Camera > iCloud Photo Library on your iPhone, iPad, or iPod touch. You need an Internet connection to access an original photo or video that’s stored only in iCloud. -
I have two iphones and three macbook pros. Instead of using my ical server to sync my calendar I am now using icloud to sync the calendars. Since I implemented this the stocks on each phone which were different are now same when the phone syncs. How do I break the syncing between the iphone stock applications?
Welcome to the Apple community.
Ideally you should each have your own iCloud account, providing you with your own contacts, calendars etc, not doing so will result in exactly what you have experienced. The contacts have likely been lost due to the options you have chosen at the login stage on each device.
Unless you have the missing contacts in a backup file, they won't be recoverable unfortunately. You can add them manually to the contracts that already exist and continue to share the iCloud account if you wish, but I suggest that you each have your own iCloud account.
Note, you can each have your own iCloud account, but continue to share an iTunes account for purchases of apps, books, music, TV shows etc etc. -
How can I recover an old/disused iCloud account. I was having some issues with my apple id so I restored my iPad, I am now stuck on the activation screen as I no longer use the iCloud account i used to set up the iPad and can't remember the address or pas
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
How do I delete a second mail account that is showing up on the dropdown box of a new message.
When I send an email, it says it is from this second account. It is only showing up on the dropdown from the actual email. I choose my preferred account, but always uses the one I don't want.
Hi dollarbill300,
Thanks for visiting Apple Support Communities.
If you want to remove an email account from the Mail application, see this article for the steps to check your Mail preferences:
Configuring Mail for your email account
http://support.apple.com/kb/HT1277
Best,
Jeremy
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