TS3992 Why am I getting a message on my Ipad 3 that tells me to back it up to icloud but then freezes so I can't even turn it off?
Having trouble with my ipad 3 and backing it up to icloud. It has frozen with the screen saying icloud Backup hasn't happened in 6 weeks. But, it's frozen now and can't even shut it down!
Reset it by holding the Power and Home buttons at the same time until you see the Apple logo, then releasing.
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Why am I getting frequent spam emails via iPad that are not coming through my primary email account? And how do I get them to stop?
Hi D.,
Unfortunately phishing is far too common these days. The articles below will help you determine the authenticity of the emails that you received.
Identifying fraudulent "phishing" email
http://support.apple.com/kb/ht4933
Identifying legitimate emails from the iTunes Store
http://support.apple.com/kb/ht2075
-Jason -
when i doing my update my ipad 3 why the itunes show this message ? (the ipad could not be restored this device isn't eligible for the requested guid ) what can i do now please reply urgent thanks
Make sure you have the latest software on your computer (tap to enlarge image)
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i get the message on my ipad that "Ipad disabled" connect to iTunes how do i get logged in to iTunes on my desk top to connect?
Force iPad into Recovery Mode Step by Step
1. Hold Sleep/Wake button down and slide to turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
On Computer
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. iPad Recovery Mode on computer screen
8. Select "Restore iPad"...
9. Select "Restore and Update"
10. Extracting Software.
11. Preparing iPad for restore.
12. Waiting for iPad.
13. Verifying iPad restore...
14.Restoring iPad software.
15. Verifying iPad software.
16. Verifying iPad Restore...
17. Restoring iPad firmware...
18. Your iPad is restored to factory settings; keep iPad connected to computer
19. Activate iPad
20. Enter Apple ID and Password
21. Continue
22. Welcome to Your New iPad
(a) Set up as new iPad (b) Restore from this backup (select from list of backups)
23. Restore from this backup
24. Continue
25. Restoring iPad from backup
26. The settings of your iPad have been restore; keep iPad connected to computer
27. Syncing iPad (Step 1 to 5)
28. Preparing apps to sync
29. Copying 1 of 9
30. Sync apps, movies and music to iPad
31. Finishing syncing
32. Eject iPad -
iPod nano 3rd gen. Apple logo remains on screen and iTunes doesn't recognise it's plugged in, I can't even turn it off. I've tried to get to disc menu but when I hold the 'menu and select button' it reboots and then doesn't recognise the select and play button to show the tick. I'm helpless.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I'm trying to restore my ipad, we forgot the passcode. I get into iTunes, and click on the update and restore button. After a minute I get a message that says, "the ipad software update server could not contacted. Unknown error occured (-23). What can I do?
Temporarily disable any security software on the computer and try again.
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Ok I don't understand why this sign that says "Terms and Policy of App store has changed!" So it tells me to go agree the new terms and policy. After i did that it returns to the App Store where i was before. And only like ten to five seconds it appears again! I just dont know what to do! Can anyone help me?!
Sign out of iTunes and sign back in and try again. The issue is being reported as being solved....
GB -
iPad started acting up, would not open books, screens come up that I never touched etc. so I did a reset, the apple icon showed up and has been on now for about 18 hours I can't even turn it off I plugged in in over night but still screen frozen? Any suggestions?
Hello there, Gina1964.
The following Knowledge Base article offers some great information for troubleshooting the issue you're describing:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My iPod says that it needs an iCloud backup and it hasn't been done in 3 weeks. However, it will not allow me to do anything.. It won't even let me turn it off. Please help! Thank you!!!
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then go to Settings>iClould Storage and Backup and manually make an iCloud backup -
My iPad is saying it hasn't backed up for two weeks but when I plug in and is attached to wifi with screen locked it doesn't clear it? iPad is in effect frozen, I can't even turn it off and on again
Bec M wrote:
Found the answer! Hold down home and power button at same time and ignore red slider button
That is called a Reset...
http://support.apple.com/kb/ht1430 -
I am not getting text messages on my ipad when people are sending them from a cell phone but I do when they send them from an ipad, anyone know how to fix this???
There are no carrier supported texting plans for Ipads.
Imessage uses Apple servers and only supports ios devices. -
Keep getting a message over and over that Adobe Flash Player has stopped working.
Keep getting a message over and over that Adobe Flash Player has stopped working. Uninstalled and then reinstalled. Did not help.
Hi ebombardi,
Have you looked at our [https://support.mozilla.org/en-US/kb/firefox-crashes-or-flash-plugin-crashes Flash plugin troubleshooting section]? There is a lot of useful information in there that should help you get to the bottom of your issue.
Hopefully this helps! -
Well after doing the 10.9.2 update last night my mac is now a piece of scrap. I can't get anything off it. It loads then freezes on trying to do anything can't even turn it off properly and was fine before!!!!
Sysky wrote:
...safe mode as that is the only way it lets me do anything but even then it kept crashing and I had to try twice to get to App Store.
That's what I wanted to know. If it works in safe mode, which is what I asked, you have third-party software that is causing your problems. However, it doesn't look like it is fully defeated in safe mode, or something is damaged in the OS.
Uninstall everything you have the installs a startup item, launch daemon, or launch agent, or extension. If all works ok, install them one at a time. When it crashes, you've found the culprit.
EDIT: You may need to erase the drive and reinstall. You could likely restore your user data from your backup, but don't reinstall any utilities until you are ready to troubleshoot each one. Don't ever install anything that purports to clean, optimize, speed up, protect, or otherwise maintain your Mac. Those are the things that tend to cause the most problems.
Message was edited by: Barney-15E -
The feature you are trying to use is on a network resource that is unabailable" Why am I getting this message when I try to updaate itunes or quicktime?
Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
After iTunes & Quicktime are uninstalled, try the update again. -
Why do I get a message that says "mail could not be moved to the trash"?
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IPad 2 3G &wifi1. delete this songs from your liblary
2. go File -> Add File to Liblary... (Ctrl+O) or File -> Add Folder to Liblary
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