TS4002 I have a spreadsheet or PDF file that I cannot get rid of on my email.  How do I get this off my screen. I have tried everything.

I am trying to read my email.  I opened a PDF file and now I can't get back to my emails.

What happens if you press the one button?
Did you tried to restart your iPad?

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  • I have recently received a pdf file that, although previously opened, now shows totally blacked out?  What can I do to correct this?

    I have recently received a pdf file that, although previously opened, now shows totally blacked out?  What can I do to correct this?

    Hi rdfnra,
    Please check the Page Display preferences (File > Preferences/Acrobat > Preferences) and make sure that Show Large Images is selected. If sounds as though this PDF may have been created from a scanned document, and this preference is disabled.
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    Best,
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  • I have nine, 1-page PDF files that are accessible and need to combine into 1 PDF file.  I have tried appending, adding and the combine PDFs process. The file created is not keeping my changes. The created file is partially accessible but I have to re-fix

    I have nine, 1-page PDF files that are accessible and need to combine into 1 PDF file.  I have tried appending, adding and the combine PDFs process. The file created is not keeping my changes. The created file is partially accessible but I have to re-fix issues I had fixed in the single files. I need suggestions on what else can be done if any. Using Acrobat pro XI.

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  • I have an external hard drive with numerous WMA files that I would like to download to iTunes. How do I do this on my MAC?

    I have an external hard drive with numerous WMA files that I would like to download to iTunes. How do I do  this on my MAC?

    You can't write to it because it's formatted as NTFS which OS X will read but not write to. If you want to continue using the drive with both a PC and OS X you will need to download and install NTFS-3G so you can then write to it from your Mac. You can get NTFS-3G at:
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    I have movies on my Hard drive that I would like to add to my iPad how do I get them into iTunes to download to my iPad?

    READ the article from which the question was posted.  Then follow the instructions for importing content to iTunes on the computer.
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  • I have a PDF file which displays an error message. It's fine, how do I get rid of the message?

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    I googled PDF Optimizer and there were several free PDF Optimizer downloads listed. They appeared to be from different companies; FyTek, cvisiontech, softpedia, etc. Is there one that is better for getting rid of of my error message?
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  • I have an photo album on my ipad that I cannot seem to remove. Any ideas how I can do this?

    I have an album in Photos that I cannot seem to remove. I have gone through all the usual things on the iPad to delete the album but have no success. I have had my iPad connected to my iMac trying to remove it using iPhoto but I stil can't seem to get it off my iPad. Anyone got any ideas how I can as its chucking up my iPad and I want it off.!
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  • I recently started getting a popup that says if you want to view pdf files please go to adobe and accept end user agreements-how do i do this?

    i already have the software installed, yet i see nowhere i can accept this agreement and move on?

    Adobe Reader for iOS does not display a user license agreement dialog. It sounds like you have the desktop version of Adobe Reader.
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  • I have the updated version of ilife however i cannot idvd anywhere on my mac. How do i get idvd?

    Please help, i cannot convert my imovie to dvd as my system cannot locate idvd even though al my software is up to date and i do have the latest version of ilife??

    What model of Mac do you have and what system can preinstalled on it?  If it was either Lion or Mt. Lion iDVD will not be available.  Where did you get the latest iLife apps from?  If iDVD originally came preinstalled on your Mac you can use the disks that came with it to reinstall just iDVD. The disk may look like one of these:
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  • I do not get a readable or editable PDF file that has been converted to Microsoft Word.

    In the past I have been able to convert PDF files to MicroSoft Word, and Edit and Save the Documents. Now, the converted files are unreadable and uneditable. How do I correct this problem?

    Thanks for the email, Stacy!
    I don't have an old PDF file that I converted to MicroSoft Word, however the new file that I am trying to convert and edit is the same kind of file that I've converted and edited before; An Invoice from the same Company. Is there a possibility that a download, MicroSoft Compatibility Pack for the 2007 Office System, onto MicroSoft Windows XP Home Edition Version 2002 computer might be causing the problem? Should I download to (.doc) or (.docx)? Any help will be greatly appreciated!
    Thanks,
    Joseph Renn Little
    Date: Fri, 21 Mar 2014 08:48:32 -0700
    From: [email protected]
    To: [email protected]
    Subject: I do not get a readable or editable PDF file that has been converted to Microsoft Word.
        Re: I do not get a readable or editable PDF file that has been converted to Microsoft Word.
        created by StacySison in Adobe ExportPDF - View the full discussion
    Hi Joseph,
    I'd like to assist!
    Have you tried converting one of your old PDF's that have worked in the past to see if it still works?
    Are these files scanned to PDF files?
    You may want to try utilizing the OCR solution.
    Let me know if that works.
    Looking forward to hearing back from you!
    Kind regards, Stacy
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  • Editable pdf file that can be saved

    Working with Acrobat X. I have created an editable PDF file that i sent to my customer. They enter their information and all is good, BUT they can't save the file only print.
    Is there something else I need to do to make this possible?
    Traci

    Whenever I see "customer" in a question like this I try to remind folks of the limitation of the license for 500 uses. Not requiring the extra step is an option for Reader XI as mentioned. The other way is to have any data submitted as a data file (FDF) rather than the whole form. When you import the data file into the form you get the same result. The customer can just print the form for their records.

  • I have two Macs and I am using the same Apple ID on both.  All of my info, history etc is showing up on both.  How do I turn this off?

    I have two Macs and I am using the same Apple ID on both.  All of my info, history etc is showing up on both.  How do I turn this off?

    You likely have iCloud turned on in at least Safari. If you don't want Safari to sync between these devices turn one of them off. System Preferences - iCloud - Safari (uncheck the box)

  • My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good.  I can open on the web site but not from my mac computer

    My reader will not open a PDF file that I have downloaded from a government web site (an application form) - it states that the file is not good.  I can open on the web site but not from my mac computer.

    Maybe this: http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html ?
    Do you have a link to that document?

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