TS4068 I preordered a book. When it came it, I must have initiated a download but it got paused for some reason. I cannot get it to un-pause. I go to purchased section in store and see the book with a download button next to it won't download

I preordered a book that seems to have gotten paused in download. I go to "purchased" in store and see the book with a download button next to it but when I hit the download button, I get a message saying that I have already purchased the book and that I should go to purchases and hit download. Weird and vicious circle. How can I fix this or get my money back for the book and start over?

I have this exact problem. Have you sorted your's out yet???? No-on can give me a satisfactory answer or solution. Is there any way iBooks cab completely cancel the purchase so we can start all over again?

Similar Messages

We own 5 Apple devices but for some reason I cannot get iTunes to recognize one of the iPads. The other 4 show up just fine and we can sync and do all the stuff we are supposed to do, but this one device is never recognized. Tried everything. Help!

We own 5 Apple devices but for some reason I cannot get iTunes to recognize one of the iPads. The other 4 show up just fine and we can sync and do all the stuff we are supposed to do, but this one device is never recognized. I've tried updating the software, reinstalling iTunes, using different ports on the laptop, different cables...just about everything. I have NEVER been able to connect this one device, but all the others are fine. I'm at my wits end. Is there someone out there who can help a relative novice figure out what's going on? Thanks so much!

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
 Cheers, Tom

I have Windows 7 and for some reason I cannot install Adobe Type Manager onto my Computer. I need ATM to install the DIN font but am having no luck what so ever. I can see the DIN font in my Dropbox but it is showing up like this:- ._DIN-bold, no file fi

I have Windows 7 and for some reason I cannot install Adobe Type Manager onto my Computer. I need ATM to install the DIN font but am having no luck what so ever. I can see the DIN font in my Dropbox but it is showing up like this:- ._DIN-bold, no file file extension. what am I doing wrong? is it Mac?

(1)    Adobe Type Manager (ATM) is not compatible with any version of Windows beyond Windows XP (32-bit, only). Attempting to install ATM on any newer version of Windows may actually disable Window's capability of rendering Type 1 and OpenType CFF fonts, requiring a reinstallation of Windows.
(2)    There is no need to use ATM to install any fonts under Windows.
(3)    The file name ._DIN-bold is indicative of a MacOS font. These fonts cannot be installed on Windows systems.
          - Dov

For some reason I keep getting this message when I log into itunes: " itunes cannot locate the cd configuration folder, so you cannot cannot locatimport or burn cd's and dvd's. Thisimport folder must be in the same directory as itunes. " What happened?

for some reason I keep getting this message when I log into itunes: "itunes cannot locate the cd configuration folder, so you cannot import or burn cd's and dvd's." What happened?

http://discussions.apple.com/thread.jspa?messageID=3645581&#3645581

Hi All, I am trying to install informatica 9.1 HF 2 connecting to 11g DB. when installing Informatica, I am at the DOMAIN CREATION windows and inputting the DB connect details and for some reason, it cannot connect to the DB. The DB is running any id

Hi All,
I am trying to install informatica 9.1 HF 2 connecting to 11g DB.
when installing Informatica, I am at the DOMAIN CREATION windows and inputting the DB connect details and for some reason, it cannot connect to the DB.
The DB is running
any ideas?
the error message states:
THE CONNECTION FAILED: CORRECT THE DATABASE INFO AND TEST THE CONNECTION AGAIN..any help please
thanks

Yup, that did it.
I actually had been made aware of the patch when I downloaded CF, but for some reason I thought it was difficult to install (I thought that you could only use the installer package if you could open Administrator). IAC I downloaded the appropriate patch file, ran it and Administrator ran. There was something in the install notes about reconfiguring the websites and removing the IIS6 Management feature but I'm not going to fool with anything because right now at least CF is running.
Thanks.

For some reason I cannot download and install the latest version of iTunes. 11.0.2. Could you help please? Each time I try, I get a command box saying 'The feature you are trying to download is on a network resource that is unavailable. Click Ok to try ag

For some reason I cannot download and install the latest version of iTunes. 11.0.2. Could you help please? Each time I try, I get a command box saying 'The feature you are trying to download is on a network resource that is unavailable. Click Ok to try again or enter an alternate path to a folder containing the installation package iTunes.ms in the box below.
Please help!
Many thanks in advance
Ben Bentley
West Midlands
UK

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I need to download my Verizon bill. For some reason my account says I'm a "Member" and not the "Manager" or "Owner" so I can't download the bill. I AM THE ONLY PERSON ON THIS ACCOUNT. I AM THE ONLY PERSON WHO HAS EVER BEEN ON THIS ACCOUNT. ONLY ME. JUST M

I need to download my Verizon bill. For some reason my account says I'm a "Member" and not the "Manager" or "Owner" so I can't download the bill. I AM THE ONLY PERSON ON THIS ACCOUNT. I AM THE ONLY PERSON WHO HAS EVER BEEN ON THIS ACCOUNT. ONLY ME. JUST ME.

Prepaid accounts don't have Account Owners/Managers, they just have Account Members (and prepaid accounts have less options regarding changes via their My Verizon account as a result).

I have a white iPhone 4S. For some reason I cannot MMS only one of my contacts. I'll send a picture or video and it will go through, say delivered underneath the picture, then 30 seconds later it will say not delivered and I have to send it as a text.why!

I have a white iPhone 4S. For some reason I cannot send media (picture,video,etc.) with one of my contacts. I'll send a picture or video and it will go through, say delivered underneath the picture, then 30 seconds later it will say not delivered and I have to send it as a text message. Why is this happening!? It happens connected to wifi and not connected to wifi.
I appreciate the help, thank you!

If it says "Delivered" under it to begin with, then you're not sending it as an MMS, you're sending it as an iMessage. It's entirely possible the problem is on the receiving end.

TS3694 I've ios 5.1.1 on my ios and i want to update to 6.1.2 not 6.1.3 ive downloaded the 6.1.2 file but for some reason i keep getting (3194) error.. what do I do?

I've ios 5.1.1 on my ios and i want to update to 6.1.2 not 6.1.3 ive downloaded the 6.1.2 file but for some reason i keep getting (3194) error.. what do I do?

You are getting the 3194 error because you cannot update to 6.1.2, since it is no longer current.
The fact that you downloaded the 6.1.2 file does not matter. If you upgrade, you must upgrade to the latest version.
I cannot imagine why you would not want to update to the current 6.1.3 version instead of 6.1.2.

For some reason I cannot uptade Modern Combat 4, every time I try upgrading an error message appears saying you cannot uptade since you do not own the major version of this software. I need to uptade to play online, any help would be appreciated.

For some reason I cannot uptade Modern Combat 4, every time I try upgrading an error message appears saying you cannot uptade since you do not own the major version of this software. I need to uptade to play online, any help would be appreciated.

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

I have paid for the Mountain Lion. But for some reason, I cannot seem to download it, despite software being upgraded. Anyone facing this problem where the download does not begin? How can I solve this?

I have paid for the Mountain Lion. But for some reason, I cannot seem to download it, despite software being upgraded. Anyone facing this problem where the download does not begin? How can I solve this?

Make sure your Mac qualifies to run Mountain Lion > Apple - Upgrade your Mac to OS X Mountain Lion.
Try disabling anti virus software and turn off the Firewall in System Preferencs > Security & Privacy
Apps such as Little Snitch and Net Nanny can prevent apps from downloading from the App store including Mountain Lion.
Third party download managers are not compatible with the App Store.
Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

For some reason, I cannot change my desktop background no matter how many times I delete the "active" folder. It's as if it's locked. Any ideas how I can fix it?

For some reason, I cannot change my desktop background no matter how many times I delete the "active" folder. It's as if it's locked. Any ideas how I can fix it?

Yes it sounds like you have a corrupted preference file.
The setting you make in individual programs get saved to a Preference file in your Users/Library/Preferences folder.
All you have to do is drag out the old file to the desktop, reboot and load the program and the preference file gets rebuilt without your preferences which you reset.
For your case I beleive the preference file is
com.apple.desktop.plist

HT5007 I had a old iPhone 5 and it broke. I went to the Apple store and they gave me a new one. This new iPhone won't download any music. Can I have help?

I had a old iPhone 5 and it broke. I went to the Apple story and they gave me a new one. This new iPhone won't download any music. Any help?
I'd really appriciate it!

annalisefritz wrote:
I had a old iPhone 5 and it broke. I went to the Apple story and they gave me a new one. This new iPhone won't download any music.
A few more details please.
Did you connect it to your computer?
Does it show up in iTunes?

I have an old iphone 3G that I want to use as an ipod touch. It does have a sim card and it has been reset but for some reason it will not pick up my wireless network, or any other wireless network. What is the problem?

I have an old iphone 3G that I want to use as an ipod touch. It does have a sim card in it and it has been reset. For some reason it will not pick up my wireless network in my house, or any other wireless network. What could be the problem?

Is this the problem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim

For some reason I cannot access my account, and I get an error message saying it is disabled, can anyone help me?

My account is currently disabled for some reason and I don't know why or how to fix it, please help. Thank you

If changing your password does ot solve it, then contact itunes support.

TS4068 I preordered a book. When it came it, I must have initiated a download but it got paused for some reason. I cannot get it to un-pause. I go to purchased section in store and see the book with a download button next to it won't download

Similar Messages

Maybe you are looking for