TS4185 I am having microphone trouble on face time. Others cannot hear me. I have checked system preferences and everything looks ok. Mic symbol has a line through it but nothing happens when I try to click on it. Internal mic is selected.

I am having microphone trouble on my Mac Book Pro during face time. Others cannot hear me. Microphone symbol has a line through it but will not allow me to change from muted to unmuted. "Mute" under Video tab is greyed out and internal microphone is selected. System Preferences show that internal microphone is working. I have tried to restart computer, no difference. Does anyone have a suggestion?

When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.

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How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me.

How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me. Have just upgraded from iPhotos so don't want to lose any content.

How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me. Have just upgraded from iPhotos so don't want to lose any content.
Force-quit Photos as recommended by Arsenal1607.
Make backup of your iPhoto Library and run the iPhoto Library First Aid tools to repair the permissions on your library and rebuild the iPhoto Library.
To launch the First Aid Tools hold down the alt/option and the command key simultaneously while double clicking the iPhoto Library to launch the iPhoto Library First aid tools. You'd to hold down both keys firmly and long enough, until the First Aid panel will appear.
Try both the options "Repair Permissions" and "Rebuild library". Then try again to migrate the iPhoto Library to Photos by dragging it onto the Photos icon in the Dock.
Make sure, you have plenty of free storage. Don't try the migration, if you are running out of storage.

Installing the new update for OSX has stopped my trackpad from swiping between pages in Safari. Whenever I try it Safari freezes and I have to quit. I have checked system preferences and the option is checked.

ave to quit. I have checked system preferences and the option is still checked. Is anyone having the same problem?

Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.driver.AppleBluetoothMultitouch.trackpad.plist.
Move the .plist to your desktop.
Log out/in and test. If it works okay, delete the plist from the desktop.
If the same, return the .plist to where you got it from, overwriting the newer ones.
Thanks to leonie for some information contained in this.
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I downloaded photoshop and it appears on my orders but nothing happens when I try to open the program

i downloaded photoshop after using it as a trial and it appears on my orders under items with serial number but I cannot open application. Nothing happens when I try to start program. I click on photoshop elements and nothing happens

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HT5457 can anyone share more info about the Passbook feature. seems like it would be useful, but nothing happens when i try to launch it on my iPhone

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You need to download apps that are compatible with passbook. There are less than 20 available right now I'd say
Such as:
Target
American Airlines
Fandango
Ticket Master
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Bought iworks family via download. Apple told me to copy onto usb and then i could transfer to other family members. However, when gragged off usb onto desktop it will not work. Checked system requirments and everything fine. anyone know what the problem

Hi. Bought iwork family as a download rather than on DVD. Want to transfer to other macs in household. Apple told me to transfer to USB stick and then put on other macs. Doesn't work and get message saying "keynote cannot be opened due to a problem". Same problem for .pages and .numbers. I have reinstallled but same problem. Have checked system requirements and everything seems fine.Any one have any ideas how to solve this. Thanks

I'm an applications developer and also run a part-time videography business. As such, I require more than 3.12GB of RAM. That is the physical limitation of a 32bit system. Pointless to stay on 32bit if you plan on having more than that much RAM.
I'm also not about to pay someone to fix my PC when I can do it myself. I was originally hoping for someone who had experienced the problem before to point me in the right direction so I didn't have to spend so much time trying to figure out what the issue was for myself.
Basically, in the end the problem was caused because right at the point in time when I chose to uninstall, and reinstall; Apple released a new version of iTunes. This version in turn had a requirement of iOS 4.2 to sync with the iPhone. This is a pretty embarrassing for Apple that they would release software reliant on other software before said software was released.
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Face time will not connect error message "Please check network conections and Try again" message appears but I'm connected to the internet?

Face time will not connect error message "Please check network conections and Try again" message appears but I'm connected to the internet?

Hey sergioo9,
Thanks for the question. Based on what you stated, it seems like you are having trouble signing into Messages on OSX. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario

Can't delete favorites from face time. Hit the edit button at top of list, but can not delete. The red circles appear next to contact , but nothing happens when touch the delete button???

Ok, new to this forum. I pad 2 FaceTime, new user.
Have list of favorites in the face time app, but when hit edit at top of list, red circles appear, but nothing happens when touch delete,
The delete red oval appears for fraction of second.
This has to be software issue???
Thx

Click the Home button
Then double click the home button again
Hold your finger on the Phone App until it wiggles
Click the minus button
Reopen the App and try again

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Help! iPod Touch 5th gen.
It worked fine earlier today, I was using it with no issues. I just picked it up to use it again and it's dead...nothing happens when I try to restart/shut off. I plugged it into my PC and nothing happens, my pc doesn't acknowledge it. Please help, I have 1500 pic of my daughter on here and they aren't backed up ..

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
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You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?

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I am trying to view my pay stubs online but nothing happens when I click on the link. Does anyone know why, I never had a problem viewing them with my pc?

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When attempting to print in Pages, I keep getting a message that no printer is detected. I have checked all connections and they are solid, this printer has always worked before, and even if I try to add it, I still get that message.

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You may just have an outdated printer driver.
Menu > Edit > Print > Printer: Add Printer
Peter

I uninstalled my desktop CC app because nothing happenes when I try to launch it. How do I go about getting it downloaded and reinstalled?

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TS4185 I am having microphone trouble on face time. Others cannot hear me. I have checked system preferences and everything looks ok. Mic symbol has a line through it but nothing happens when I try to click on it. Internal mic is selected.

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