TS5376 I am hopeless, my computer will not uninstall itunes so i can reinstall! i really truly do need help! can someone please give me some guidance? i have tried almost everything and it is still not working!
I really need help!!! my itunes 11.1.4 download really screwed my computer up! I have tried everything i can search for and i still cant uninstall itunes in order to reinstall. If anyone could please help me it would be muchhhhhhhhh appreaciated. Thanks!
Carly,
I went through the same thing. Searched again for another error I was seeing and found this help from Delgadoh and this finally fixed me! He mentioned this article: iTunes 11.1.4 for Windows: Unable to install or open http://support.apple.com/kb/TS5376. But I had not read it. I went straight to his instructions below.
If you haven't already tried these steps:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer.
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
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