TS5376 I did all of the above because the update wouldn't install now I am unable to re install iTunes it gives me a thank you message for installing ITunes but nothing is there. Can you help
I am unable to reinstall ITunes after following all directions about the update program. I keep getting a thank you message as if it downloaded and nothing is there
Any suggestions ?
Try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
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Well where is your library located now if not in the iTunes folder? See the links below on what your iTunes folder should look like and put it back together:
What are the iTunes library files? - http://support.apple.com/kb/HT1660
More on iTunes library files and what they do - http://en.wikipedia.org/wiki/ITunes#Media_management
What are all those iTunes files? - http://www.macworld.com/article/139974/2009/04/itunes_files.html
Where are my iTunes files located? - http://support.apple.com/kb/ht1391
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It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
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Can anyone help me?The warranty entitles you to complimentary phone support for the first 90 days of ownership.
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Allan -
Hello I am trying to download the latest itunes and it keeps asking me to restart the mac and I do but nothing happens. Can someone help? Thankyou
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Maybe this will help:
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This issue can be caused by corrupted cookies or cookies that are blocked.
*check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
*https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
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"Remove Cookies" from sites causing problems:
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Since Apples last update on 6 June 2014, I have been unable to Import photos from ANY source. When I attempt to do so, I receive the message "Import Preparing to inmport..." I've waited 10 minutes but nothing happens. When I click on the icon, Stop Import, nothing happens. When I attempt to Close iPhoto i receive the message, "Photos are being imported to the photo library. Please wait for import to complete." When I click on OK, nothing happens. The only way I can exit iPhoto is to press the On/Off button.
After loading this file I was sucessful in importing photos from a web site, my camera memory card and a CD containing photos.
That is a good news. We now know, that iPhoto is working as expected, when you are switching to a different library.
But this is puzzling:
I then see a box with two Librarys listed, both have the same name except for the following and are listed as:
iPhoto Library.photolibrary but one has (default) after its name which is the one which is always displayed when I load iPhoto.
Underneath the box is written:
/Users/paulfkardian/Pictures/iPhoto Library.photolibrary
Underneath this are three boxes titled: Other Library Create New Choose
I highlighted the the File without the (default) after its name and clicked on Choose. A Library was loaded which had my photos (about 9,822) from about 7 months ago. Underneath the box is written diferently than the file always loaded and says:
/Users/paulfkardian/Pictures (original)/iPhoto Library.photolibrary
You are having two "Pictures" folders in your Home folder, Pictures and Pictures (original)? And each has a different iPhoto library - one working correctly, and one not? Do you remember, when this second "Pictures" folder has been created and what caused it? Did you restore your Home folder from a backup some time ago? -
Message for Grant Burnes (but if anyone else can help, feel free to do so!)
Hello Grant, I'm concerned that it might have slipped your mind that you were going to give me your final diagnosis ("Hello, Before I give you my final diagnosis, I want to ask you one question; what hard drive did you put into your powerbook? ...... Be sure to check and see if the hard disk is compatible with OpenFirmware.")
In response I posted that the drive is an 80GB Hitachi Travelstar 5K100 (13G84) which according to Hitachi (and others) is compatible with my 12" PBG4.
I'm desperately waiting to hear your promised diagnosis. I've been refreshing the forum regularly over the past few days, in the hope you might have posted a reply. Please respond soon.
My original post was as follows:
Corrupted original drive, unable to format new drive - hardware failure?
My hard drive became unreadable (although the drive could be seen in Disk Utility, but that was all). I have installed a new hard drive but could not format it in Disk Utility (again it could be seen, but using either Erase or Partition resulted the format process starting but not progressing).
I have successfully formatted the new drive by connecting externally via a USB adaptor to another Mac (although initially Disk Utility thought there was a problem with the drive, we did eventually manage to partition it into two and write a test folder to each.).
I also took the opportunity to look at the old drive. The applications and OS folders could be seen, but not the data. The drive could not be mounted. Norton SystemWorks indicated that there was a serious error but was unable to rectify. It looks to me as if though the disk is physically OK but that the disk has somehow become corrupt.
After reinstalling the new partitioned disk drive back into my PB I was able to again see the drive using Disk Utility, but the partitions were not shown. Trying to re-partition produced the same results as earlier - a hung partitioning process in the early stages.
Clearly, something is awry elsewhere within the PB, which has caused the original disk to corrupt. This same problem causes failure to see the partitions on the formatted new drive, and the inability to format (Erase or Partition) a drive.
Have you come across this or similar problems before?overtaken by events
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See this: <br />
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile -
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Welcome to the Apple Community.
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