Two users open same file at the same time... how is this possible?

I am the Creative Director for a magazine. All the people in my team are using Macs with Leopard and Indesign CS3. I didn't know this was possible, but it is happening to us. Two people can open the same Indesign file at the same time. When this happens, the file becomes corrupt and we can't work on it again. We don't use Version Cue. We probably should, as well as In Copy, but we just haven't had the time to learn to use them. This problem started about three months ago and we have not been able to determine how this is possibe or find any information why it is happening, or how to stop it from happening. Help! If anyone out there has any idea... we are desperate.

My hunch would be to suspect the server - it's probably not handling file locking correctly.
Here's what I'd image I'd try - but be aware, I am writing down stuff from memory, and I cannot guarantee the info is completely accurate - but I hope it might give you some pointers.
- If the server is currently providing the AppleShare Filing Protocol (or whatever it is called - acronym is AFP), you could try to connect using that.
Go to the Finder, and use the Go - Connect to Server... menu item and enter the server's IP address, prefixed with afp:// - e.g. if the server is on IP address, say '192.168.1.120'
In that case, I'd try connecting to
afp://192.168.1.120
(I am inventing this IP address for the sake of argument - don't simply copy this number. Ask the IT guy what the server's IP actual address is. There are other ways to connect, and using the IP address is very crude and 'primitive' but it also cuts a few complexities out of the picture).
If this does not work, it might mean that the server is not providing the AFP protocol - in that case, ask the IT guy if he can turn it on for you.
I don't know much about what Microsoft's various product names mean (e.g. what exactly is included in a 'Microsoft small business server' - no idea), but there's a good chance there is a module available that is probably called 'Services for Macintosh' which can be installed.
I've worked around Microsoft servers before, and if I remember correctly, 'Services for Macintosh' is not typically installed by default - it's part of the product, but it is not installed unless explicitly requested during install.
The IT guy will need to get out the Microsoft server's install disks and install the optional Services for Macintosh, then turn it on. Once that is done, the above 'magical incantation' afp://yadiyadi... should work.
If it does, make sure _everyone_ in the team uses the same method to connect to the server, and then try again - there's a good chance the server will now honor the file locking and warn the second user who attempts to open the document.
- If the server is already using the AppleShare Filing Protocol, and you're already doing some variation of the above, and the whole point I made above is moot, try connecting using the SMB protocol instead. So, in the finder use 'Go - Connect to Server...' then use
smb://192.168.1.120
(replacing 192.168.1.120 by your server's real IP address).
Again - make sure _everyone_ is using the same method to connect before trying whether the files are now locked properly.
The AFP and SMB protocols are the two most common protocols that Macs can use to connect to a Microsoft file server.
Now, the third possible cause: often people don't realize there are possibly multiple ways to connect to an MS server, and so people go browsing the network from their Macs and 'grab' whatever entry they see first.
So what often happens is that user 'A' is actually connecting using SMB, and user 'B' is connecting using 'AFP' and in theory that should all work, but in practice sometimes things go wrong.
My recommendation is to make sure that all users in the Mac workgroup connect in the exact same way - so there's no mix of SMB and AFP protocols being used.
To verify which protocol is used, right-click or control-click on the volume name after it has been mounted on the Mac, and use the Get Info... menu item - the info dialog should tell you which protocol is being used. The easiest to see the mounted volumes is to go into the Finder Preferences, and under 'General' make sure it shows mounted volumes on your desktop. Then you can simply right-click the volume on the desktop to do Get Info...
Hope that helps!
Cheers,
Kris

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