HT5622 my friend believes her phone has been hacked as her ex partner has read all her messages from people for the last week how is this possible?
my friend has an iphone 4 and believes her messages on her phone have been hacked as and ex boyfriend has contacted her telling her who she has spoken to and read the message she has for the past week, is this possible and how can she stop this?
Thanks
You're welcome.
Ask her if they shared an Apple ID to download iTunes Store content such as apps and music?
If not, he knows the password for her Apple ID email address.
She can create a new Apple ID with this link.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleIdForIK B?localang=en_US&path=
She needs to create a new email address first as well.
Tell her not to use any security questions that her ex knows or may know.
After she has created a new Apple ID, on her iPhone go to Settings > Messages > Send & Receive > Apple ID.
Select the Apple ID and at the menu window that appears, select Sign Out.
She signs back in at the same location with her new Apple ID to register her iPhone phone number with her new Apple ID and this will prevent her ex from having access to all iMessages that she sends and receives.
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My wife and I share an iTunes account. Is there any way to set up a seperate one for her to sync her phone contacts, iCloud and music to without having to purchase all her music again and then share going forward?
It would be so much easier having seperate accounts but we have hundreds of her purchased songs on my account and she would need to be able to access these from her account. Possible?
Also, if we bought a song in future we would want to be able to both have access to it.
Alternatively, what is the easy way to sync two distinctly different contact lists to one iTunes account?
Thank you in advance.FYI: iTunes account (used to make purchases) is not the same as iTunes library (iTunes on your computer with music, movies, etc.).
ecbclb wrote:
Will we have to create a seperate account for her, or can we all have the same one?
You can but you will not be able to limit what she syncs.
I would like to avoid 'checking' and 'unchecking' individual songs every time one of us tries to synch our ipods to the library.
I don't recommend using (only) the checkmarks to select what to sync.
Each of you can create your own playlists then sync only those playlists.
Then add/delete from your own playlists to change iPod content.
The only time I uncheck items is if I rarely/never want to sync them to anything, such as Christmas music or old audiobooks.
I suggest you each have your own computer login account. Then everyone has their own contacts, calendars, and everything else.
You and your husband can share an iTunes library and let your daughter have her own. -
I am currently studying abroad in Italy and my imessage has been working with wifi up until now. I just wen to PAris for the weekend and when I came back it says that Imessage is waiting for activation. How do I fix this? Thanks!
If iMessage has become deactivated on your iPhone, which, apparently it has, the phone will need to send an SMS to activate it again. Therefore, you'll need a cellular connection.
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I received my new iphone 6 last week, backed my iphone 5 and then restored my new handset. It has been working fine until today when I deleted all my contacts from my old handset. Contacts have gone from my new handset too, how do I get them back? I don't think the back up was done using icloud as I keep getting the message "not enough memory"
The point is not whether you used iTunes or iCloud to restore your new iPhone. It's whether you have Contacts turned on in Settings > ICloud. If you do on both your old iPhone and new iPhone then those devices are connected through iCloud. Deletions on one device are also made on the other.
You may be able to restore your Contacts be using your old device backup to restore your new iPhone again. Make sure that you turn Off ICloud functionality on your old iPhone before you delete anything else from it. -
My email account has been hacked and my address book has been used to send unsolicitated emails to all my contacts.
First of all
Run windows in safe mode (with network) and change your password on your email account.
Then
run several anti-malware programs (there are many free ones, but not all are trustworthy)
Malwarebyte >> http://www.malwarebytes.org/mbam.php
Microsoft Safety Scanner >> http://www.microsoft.com/security/scanner/en-us/default.aspx
Windows Defender >> http://windows.microsoft.com/en-us/windows/using-defender
Spybot >> http://www.safer-networking.org/en/index.html
Kasperky >> http://www.kaspersky.com/security-scan
Rootkit scanner TDSS-Killer >> http://support.kaspersky.com/5350
And when all is clean, change password for your email account again. -
I have been using a Lightroom 5 including recent upgrades on my Mac Pro laptop for the past 1 year. This was purchased as an upgrade from Lightroom 4 for which I have a serial number. Today I purchased a new Macbook pro and loaded my Lightroom 5 however it is asking for my serial number which I have misplaced. I am unable to trace my serial number anywhere. I have even checked my adobe membership to locate my serial number but it does not seem to have any record which is strange as I have been using this software for over a year now and the previous versions since 2009. Could someone help me in my predicament.
Contavct Adobe support thru chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
For the last week or so I have been unable to stream anything using Safari on my Mac. Using Firefox I can; any ideas? Thanks Dave
Hi RMH1405,
I apologize, I'm a bit unclear on exactly what kind of streaming you are talking about or what you are seeing when you try to do so in Safari. If the sites in question are Flash-based, you may need to make sure that Flash Player is up to date in Safari, as noted in this article:
Adobe Flash Player updates available for OS X on December 12, 2014 - Apple Support
Regards,
- Brenden -
Macbook has been hacked and Genius Bar cannot help..anyone here please?!
My MacBook has been hacked, the mouse started moving on its own and clicking etc. the next day someone called my home and told me my system had been hacked, which I guessed was the mouse activity. So I downloaded the programme they asked me to, stupidly, which enabled them to remotely control my computer. The screen went blue and they started opening my documents / creating folders etc. I had a nasty feeling the whole time and when this happened i force shut down my latop. Ever since then sporadically the mouse will start playing up and clicking onto things etc. Everytime this happens I immediately shut down. I have been to Apple 3 times and had my computer wiped but it still happens. trackpad has been tested and is fine. I have called my internet provider and they say nothing looks out of the ordinar. Called a non emergency police number and other than advising me to change passwords and Bank details, which I had already done, no one can help me. I have adjusted my computer security settings, unplugged my internet cables etc. I literally can't think what else I can do to try and fix this. I work freelance design and my laptop is so important, I'm getting so frustrated that nobody can help!! please get in touch if you can help me!! Thanks a lot.
This might also help:
http://www.ehow.com/how_8682105_check-macbooks-hacks.html
1Turn on the MacBook.
2Click on "System Preferences" in the Apple menu. Once the window opens, click on "Accounts," then click on "Login" Items.
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3Use the "- sign" to remove items that you do not recognize from the list.
4Note the applications you were using when the problem first occurred and review any software that was recently installed.
5Check your network activity in your Activity Monitor by locating this file in your Applications/Utilities folder. It will display a list of the processes, statistics, applications, and programs that are currently being used by the computer.
6Note any consistent action in the Activity Monitor. If you see purposeful activity, then it is likely that an unauthorized user has connected to your computer using remote access.
7Click on the "System Preferences" window in the Apple menu and launch the System Preferences application. Open the Sharing reference window.
8If Screen Sharing is enabled for the computer, note users who are currently allowed access to the computer. If you see suspicious activity, disable the Screen Sharing application.
9Disconnect from the network, unplug the Internet cable and turn off the computer.
10If problems persist, consult a computer technician.
Read more : http://www.ehow.com/how_8682105_check-macbooks-hacks.html -
Hi!, my Mac Book Air has been totally hacked, and I cannot re/install my OSX because they have also hacked my Internet, so I cannot connect my Mac to the Internet. Any suggestions to fix my poor Mac Book Air????????????
HELP..........It's best to describe the problem in as much relevant detail as possible, rather than what you think is causing it or how you think it should be solved.
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Please, run the DirectX diagnostics tool. Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Be aware that you will have to zip this file before attaching it here.
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BUMP.
I actually showed this to Apple geniuses when I took my computer to the apple store, and it's still here. In console it says:
kernel[0]: Previous Shutdown Cause: -128
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See:
* [http://kb.mozillazine.org/Menu_differences Firefox (Tools) > Options] > Advanced > General : Accessibility : [ ] "Warn me when web sites try to redirect or reload the page"
* [[Options window - Advanced panel#General_tab]]
See also:
* http://kb.mozillazine.org/accessibility.blockautorefresh -
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Hi Chris,
Well, I tried to delete the Caches and I threw all the .plist files related to microsoft in the trash -- athough I don't know if this is the way to delete files but I haven't found another yet....
From your other suggestions, it seems to me that you have the impression that I want to stop using Microsoft Office (it was 2007, I made a mistake) though... but this is not the case.
So... tell me if I misunderstood correctly or if I did anything wrong, or if you have anything else to suggest...
Thanks a lot anyways!
Stephanie
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