UC320W Problems with the dial plan
Problems with the dial plan ... There is a method to modify the External Dial Plan, we can not dial some numbers (800 XXX XXX, 115, 118, 187, etc., are special numbers in Italy), happens on FXO lines and SIP,in external.
Example: The operator enters "on any phone" 0 (for outside line) then 800 000 000,on the composition of the second 0, the phone responds "invalid number" and does not allow the call
We think it is a problem of Italy dial plan, you can change them?,
our system is configured as a region of Italy and Italy dial plan
is a known problem? you know to help me resolve it
Perfect, we wait for the update, this happens also for other special numbers (187, 191 customer service phone numbers and 118, 112, 115 emergency numbers). It happens with any line it is FXO, SIP, Shared. The problem is in the dial plan, the numbers are not included, the system does not accept them, and blocks the composition. Exists a method for change the file loaded into the configuration page "region" the system is set to Italy, I have seen that you can import the file from the computer, you can download the file "Italy", edit, and upload in the system '.
We are a telecommunications company, we install telephone systems, we would like to offer your product the 300 series our clients. We are testing in our lab your UC320W.
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My iPhone is having problems and I have to send it into Apple to get a fixed but in the mean while I need a phone. Could my old env touch act as a temporary replacement with the data plan? And if so how to I activate it with going to Verizon and once I get my IPhone back will I be able to activate it without going to the Verizon store?!? Thanks:)
Im sorry. Im on my ipad and i didnt read that.
Sorry again -
Still after update to 5.0.1 same problem with the 4S with dial out, connecting to internet, echo in reception. It is the second phone.
Try deleting the account(s) you're having problems with, resetting your phone (hold on/off and home buttons simultaneously 10-15 seconds until Apple logo appears, release buttons and wait for it to restart), then add back your mail accounts. I've read that this has worked for some.
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Anyone with the gophone plan experiencing problems with EDGE?
I am noticing that with the gophone plan several times a day I cannot get EDGE data. I am in the bay area. I have a full signal and the E. It will keep trying to get data and then say "could not activate EDGE. Sometimes if I wait a bit it will work. This has been going on for about 3 weeks since I got the pay as you go plan. It happend before and after the 1.01 update and i have reset and restored the phone etc.
Correct...when you ordered you had to select the unlimited plan....but per this article if you "were" on the 150 MB plan then you can call and they will allow you to stay on this plan with the reduced price...
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SPA3000 F/W 3.1.20(GW) last digit repetition within the dial plan is not working for gateway 0-4
H/W: SPA3000
F/W: 3.1.20(GW)
Problem: The last digit repetition within the dial plan is not working for gateway 0-4.
Line 1 Dial Plan: (****|<#,xx.<:@gw1>|1747xxxxxxxx.<:@gw1>)
Dial "17474743246#" which works for gw1.
Dial "#17474743246" which also works for gw1.
Dial "17474743246" which doesn't work and actually goes through VoIP 1 but not gw1.
It results in I have to specify a fixed number of digits for gw0-gw4 in the dial plan or it won't works. This could be very difficult for international calls.
Is there any way to specify Interdigit Short Timer with <:@gw0>?
BTW, it's strange that I have to include (****) in the dial plan to enter IVR. Without it I can't even hear any sound coming from gw1 (SIPphone). Maybe the SPA needs a factory reset. The test dial plan might look like,
S:4,(****|*xxx.|[2-9]|xxxxx|*0<:@gw1>|1747xxxxxxx<:@gw1>|1408xxxxxxx<:@gw0>|xxxxxxxxxxxxxxxxxxxx.!)
The last barring sequence "xxxxxxxxxxxxxxxxxxxx!" is to make sure the Interdigit Short Timer works after the last digit dialed otherwise the number will be transmitted immediately which is not preferred.IMHO , if there's a need for you to include *** on the dial plan to enter the IVR menu there might be a need to reset the unit.
I believe that you can set the interdigit timer by including that on the dial plan ie: xxxxS0 just like on a hotline, i just never had a chance to try including that syntax when invoking gw0 on the dial plan , but i guess you may give it a try. -
Problems with the Fios 20/5 connection speed in my area dropping down to less than 3mbs.
I have written out a flyer that I plan to go door to door with. Since I am under contract with Verizon, I am forced to honor my side of the contract. Even if they are allowed to make me pay for a service that I am not completely getting. I am very displeased and as soon as my contract is up, I will change back to My local cable companies all in one that does not require a contract and has no issue such as the one I am having.
Do you have Verizon Fios Internet?
Are you on the 20/5 connection?
If so, you may not be getting the speed you are paying for. I am on a 20/5 connection and when my computer is on for longer than an hour the internet download speed with Verizon Fios starts to slow down until it is below 3mbs. It takes about 24 hours to get down to 3mbs but only about an hour or two to get down to about 6-7mbs when I am paying for 20mbs…
I have 3 computers in my home that have Windows Vista, Windows XP home edition and Windows Media Edition 2005. All of the computers run into this same exact issue, I have tried every setting I could think of with my 24 years of computer technical experience. I finally took one machine with Windows XP and ran a full format on the hard drive and reinstalled a fresh Windows Xp Operating system onto the hard drive so it is a bare bones OS. This way there is no other software on the machine that could possibly be causing the problem and found that when I connected online through Verizon Fios the machine still ran into the same exact issue. This proves to me that the issue is not on any of my machines.
Now all of this time my buddy that lives 1.2 miles away from my house has been having the same issue with three computers at his home also. He has Windows Vista on two machines and Windows XP Pro on one.
When I concluded that it was a Verizon Fios issue, after a few months of trying to get by, researching, diagnosing and losing much information in order to verify it was on Verizon’s side, I contacted technical support at Verizon’s online website. The agent and I went through the regular procedure that anyone would have to go through and I patiently explained what I had done to try to diagnose the issue. The agent came to the conclusion that he could not figure out the problem so he guessed that the Verizon router/modem may be the issue and told me he would send me a new one by mail.
I received the new Verizon router/modem, installed it and had to call to have it activated. Afterward it still had the same exact issue as the prior router/modem. So now we know it’s not my computers, it’s not the router/modem. My Verizon router/modem is connected right at the Optical Network Terminal (ONT), which is the box that connects the fiber-optics to your home, usually just inside or outside your garage wall. Mine is just outside…
From here my buddy, who has been having this problem also the entire time, called the local office of Verizon Fios and an installer was setup to come over to his home and trouble shoot the issue. My buddy called me and told me when the installer was headed to his home and I met him at his home to see what the installer found and in hope that my issue would be fixed at the same time. The installer went through the system at his house and was frustrated about not finding the reason for the issue and ready to leave without fixing anything. I simply asked that he stay long enough to see the issue present itself within an hour-hour and a half.
His laptop itself already showed the speed drop from 20mbs to between 16-17mbs, it was on its way down. He basically told us something that online tech support already stated to me, it is extremely difficult to prove it is on Verizon’s side. In other words it is extremely difficult to prove it, in a way that will convince Verizon to check its own servers, routers and software updates to their own systems. The installer, good guy, couldn’t/wouldn’t stay but we did convince him not to simply drop the issue. He called shop and they sent another installer out to take over the issue.
The new installer, great guy, got up to speed on what was already done at my buddies home. The first installer, checked and replaced the Verizon router/modem, checked the wiring and splitters. Basically went through the entire system up to the Optical Network Terminal (ONT), the box that connects the fiber-optics to your home. He pulled and replaced the Optical Network Terminal (ONT), thinking that perhaps the unit was compromised. While he was doing this job a tech was called and asked to stop by for assistance with the issue. The tech checked the computers inside and tried to do some settings that the main office informed him to try. I explained to the tech that the same issue was happening at my house, that I went through every setting I could think of and find online to help alleviate the issue. After some shop talk about what I had tried, including the full format and reinstall of the operating system on one of my machines, he just as I came to the conclusion that it couldn’t be with the computers and since everything that had to do with the Verizon Fios system from the street to the end-user computer had been checked, verified and/or replaced, the issue had to be coming from Verizon’s main office.
The installer had already checked the main at the road that has the 3x2 green service cover on it by the side walk. Everything was in good working order. The tech called the main office to see if my buddy and I were on the same hub, basically a big splitter that continues the service from the main office to the homes, we were not. So that was ruled out…
My understanding of the system ends there. The only other components I know of are the Main branch’s routers, servers and software.
Verizon had a new connection speed added to their system, 25/15 about the same time our issue began. So I am guessing that when they updated the system to include this new connection speed they corrupted the software for the 20/5 connection.
We have been waiting to hear from the tech that was at my buddy’s house, to see if the issue will be dealt with. My buddy has called him a couple of times and he has mentioned that he is trying to get it addressed and to call back if we hadn’t heard from him. He remembered who he and I were and what the issue was, so I believe he is taking it seriously. How far he can move the issue is beyond me…
I want to add that my buddy and I have been customers with the all in one package from Verizon Fios since their services have moved into our area, about a year and a half… It has only been since about June that this issue has presented itself, before then we were on 7th heaven with the speeds. We couldn’t have been more than happy with the services.
This issue has caused that to all go afoul, not only do the speeds get down to less than 3mbs but the speed is not smooth at all. Rather the 3mbs speed is stop and go, freezing in between at times, very choppy. Barely usable at times, unless you restart the computers and start over.
We are hoping that anyone with Verizon Fios Internet Services will keep an eye on their speeds by going to http://speedtest.net and doing tests to verify they are getting the speeds they are paying Verizon for.
This is what it will take for Verizon to take this issue seriously is to gather everyone on the system that may be having the same issue. I believe it is everyone that is within the 1.2 miles from my house to my buddy’s and will distribute flyers to each and every house in between.
If you find that your speed is not as fast as it should be please contact me and I will add you to the list, this way we can see exactly how far this problem covers and perhaps it will also help to show a pattern and understanding as to why the issue is present in the first place.
My contact information,
I have left this out here, you can contact me on these forums...Actually what this came down to was an issue between Windows Vista and an Ethernet Card on one of the machines in each of our local networks.
Even though our two machines are 6 years apart, we both have the same ethernet adapter on our main desktops. A RealTek RTL8139/810x Family Fast Ethernet Nic. It seems that the adapter does not work at the 20mbs download speeds with Vista. For some reason the adapter does not shut down when the computer does? I don't understand why but it doesn't, it keeps the connection alive. I removed the ethernet cable and pulled the power cable and had my two other computers still connected to the network and found that the issue was resolved. The way I found out was that I used the connections on my main computer to hook up one I had laying around and through further testing found the problem no longer existed...
Then I realized that my buddy and I installed Windows Vista at about the same time, a couple of months ago. Funny how you can forget an important detail like that. Then I remembered that he had the same identical ethernet adapter as I did, I had noticed that while trouble shooting his computer at his home but didn't think it was important at the time. Until the issue was narrowed down to the adapter, then it all seemed to all fall into line.
Quite humbling... In the end, anyone who has Windows Vista and this NIC probably will have problems with the 20mbs download speed of the computers on their own networks. I tried the latest Vista driver from RealTek and also tried to roll back the driver, with no success....
Back at the beginning when we first had fios installed in our homes there wasn't an issue when we had the 10/2 speeds and had Vista. Then we decided to change from Vista to XP because we both were having issues as to what programs you could use and which you could not, shortly after having fios installed. Then when verizon upgraded us to 20/5 we were amazed at the speed and still had no issue because we had XP on our main computers with the RealTek adapters...
We reinstalled Vista because it seemed like we were having more issues with XP by getting hit with Antivirus2008 and its variants and thought it time for a change back...
It didn't really hit us that Vista could be the culprit because we both have a laptop in our networks that have had Vista on them from the get go when there were no issues... We also didn't notice just how bad it was right away and over time kind of left the Vista install out of the equation.
Just strange that one computer can effect all the other computers on the network, even when it is shut down...
I allowed the other two computers to run 24hours and the issue did not present itself, when I added the main computer with the RealTek adapter back to the mix it reappeared. The Realtek adapter is the only real common denominator between his machine and mine.
So now we have three choices,
We can go back to Windows XP.
We can buy a new NIC or a wireless card to replace the RealTek...
Hopefully this post will help anyone else who runs into this problem, it has been very frustrating to say the least...
Thanks to everyone for their help and I apologize for complaining about verizon when it was not a verizon issue. I came to the conclusion that the only part verizon really played was upgrading us to a 20/5 tier which I am thankful for...
Would be nice if this card was on a list that Verizon support could use to troubleshoot , diagnose or eliminate for future support issues.
Message Edited by keiser0619 on 08-06-2009 03:58 PM -
I have a problem with the headset of my ipod nano 4th gen. the right side don't have a sound. It comes in and out. what do I need to do.. I am using the original headset eversince. I tool it to a Apple Mac Cennter and Taked with a Service Center Rep. And he told me that they can't do anything because they don't repair the ipod they didn;t even look at it. I was told instead to buy a new one. I was very disappointed.. This is already my 5th ipod though i am planning to buy a new one.. I still want it fixed so I can give it to my little sister
From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod. -
My Client is having a serious problem with the Contact Form Widget
My Client is having a serious problem with the Contact Form Widget that I can not figure out how to correct.
I created a website for a client and inserted a Contact Form widget on their 'Contact Us' page. Whenever anyone uses the form, the e-mail my client receive shows my e-mail address as the sender. So, when they 'reply' to the e-mail, the reply is sent to me and not the person who sent the original message. This creates a major problem in that I get barraged with e-mail replies while my client's potential customers go without a response.
When I look at 'Site Manager > System E-Mails > Workflow Information > E-mail From Address' on the site's Admin Console, it shows my e-mail information. Is this is what needs to be changed? If it is, what needs to be placed in that field so that the e-mail my client receives shows the senders e-mail information in the 'From' field. My client wants to be able to click reply and have the message sent to the right party. They would be very upset if they have to cut and past the senders e-mail address from the body text on every contact they receive.
Their feeling is that if I can't find a way to make the contact form work the way it should, then it's useless to them.
Can anyone help me figure this out? I really don't want to disappoint my first client.Are you on a plan that has the CRM feature that stores your customers' data? If so, the idea of the contact form is that you'll receive a notification that there's been an inquiry filled out on your contact form and there should be a link in that email notification that leads to the "Case" that was created when that customer filled out a contact form. You can click that link and visit the case for that customer in your BC site and reply to them from there so that all of the correspondence is logged in the CRM for safe-keeping and for your records.
If your client finds this is too much work to login to BC to reply every time, then you should check to see if you have the "Customer Service Ticketing" feature on your hosting plan. This is a feature where you create a dedicated email account (like [email protected]) and the BC system will automatically login to that email account and pull any emails in that inbox and convert them to a customer case for the sender of the email and then it will send out a notification via email to any of the BC Admin users you delegate as "Customer Service Agents". Since the CST integrates with the BC CRM it lets you reply directly within the email-- but when you reply it will be going to that same email address dedicated to the CST but once the CST service checks your email again and sees that you replied to this inquiry it will log your reply against the customer's case and sends your reply via email back to them so that all the correspondance gets logged on BC's CRM but you can still reply via email.
There's no way to use the default web forms to update the "From" or "Reply-To" address.. it must come from an approved email address to avoid spam issues. On most web services you cannot change the "from" address anyway but usually you can at least specify the "Reply-To" address so that when someone hits "reply" in their email client it will reply to whoever you setup as the "Reply-To" address.
Here's some more information about CST: http://kb.worldsecuresystems.com/kb/customer-service-ticketing.html?bc-partner
I don't think the CST feature is in the webMarketing BC plan-- I think it's only in the webCommerce plan so if you have less than an webCommerce plan you have to tell your client to reply through BC by clicking the link in the notification they get. You can justify it by saying its one or two more steps but it keeps the entire convo on record in their CRM for easy referral later. -
Problems with Personnel Cost Planning
Hi all,
i have problems with the Personnel Cost Planning specifically with the Quota planning (infotype 1019).
i save data in the infotype 1019, Quota planning, for a organizational unit and in the infotype 1005, Planned Compensation, i save data for a job (i also tried with positions), but i can't value the cost for the organizational unit.
maybe I'm missing some setting or I'm doing something wrong.
ThanksJoanne,
Are you still having issues with BI-IP? I have been troubleshooting with the basis folks in getting BI-IP up on a new system over the last few day to a week and have now gone through the process myself whereas before I had been given a system already set up. I have enclosed some troubleshooting feedback with my counterpart in getting the system up.
What type of issue are you having?
Can the basis folks start the planning modeler or planning wizard in RSPLAN even if you can't?
1. The note mentioned above 919850 and the help documentation in SPRO under
SAP NETWEAVER->Business Intelligence->BI Integrated Planning
are very helpful. They have to set the following Jco Destinations in Web Dynpro Content Administrator:
BI_MODELDATA
BI_METADATA
WD_ALV_MODELDATA_DEST
WD_ALV_METADATA_DEST
And the problem was the connection to the message server. It was not possible to connect without having a Logon group assigned. This had to be done in WI4 ABAP as well as in the SLD for this system. After that assignment connection was no problem.
2. make sure you have the portal ips in your host file.
3. have they have created an account for you in client 001 of the NW04S?
4. Have they created a portal id for you and assign the portal role com.sap.ip.bi.business_planning_showcase to you?
5. have they configured the setting for starting the planning modeler (also under SPRO)..
Hope this helps. If you have more specific questions, feel free to e-mail me directly.
Mary -
The problem with the warranty repair in Russia. I bought Iphone4 without a contract in Paris, and now I must go there to have it repaired? In Russia, the repair takes only bought in Russia. Is this correct? So I was told over the phone in service and support in the near future, I was not planning to fly to Paris. Just for the sake of repairing the phone to fly to Paris is expensive.
The problem of 100% on your phone, as trying to change SIM cards of different operator and the problem remains.
Phone is constantly losing the signal during a call, and often just disabled.
I bought 5 phones for himself, his wife and friends, and only I have these problems.
Very annoying.Yes you will need to go back to France as the warranty is country specific except in EU countries. Or if you know anyone there they could take it to an Apple store if you posted it to them.
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Problem with the default selection screen condition
hi guys,
I have got some problem with the default screen given by the PNP logical database, P0000 infotype automatically populated according to the condition given in default screen.
Reg,
HariharanDon know what u r trying to acheive.
1) when u have specified PNP in the logical databse field of attributes of program, the SAP wil proivde u default PNP screen and here u can also add ur paramters if u want.
2) in the program u have to declare like
INFOTYPES: 0000,0001. "Etc
for all the infotypes u want to use in the program.
3) it is the GET PERNR event which wil fil all the p0000 and p0001 (internal tables for al the infotypes declared via INFOTYPES syntax as shown above)
4) after tht get pernr, u now have data in P tables and u can use it for further reporting.
5) refer below dummy code -
REPORT ZPPL_PREVEMPLOYERS message-id rp
line-size 250
line-count 65.
*Program logic :- This Report is used to Download all the Previous
* Employer (IT0023) records of the employees
*eject
*& Tables and Infotypes *
tables: pernr.
infotypes: 0000,
0001,
0002,
0023.
*eject
*& Constants *
constants: c_1(1) type c value '1' ,
c_3(1) type c value '3' ,
c_i(1) type c value 'I' ,
c_x(1) type c value 'X' ,
c_eq(2) type c value 'EQ' ,
c_pl03 like p0001-werks value 'PL03'.
*eject
*& Selection-Screen *
parameters: p_file like rlgrap-filename default 'C:TempABC.xls',
p_test as checkbox default c_x .
*eject
*& Internal tables *
* Internal Table for Output
data: begin of t_output occurs 0 ,
pernr like pernr-pernr ,
nachn like p0002-nachn ,
vorna like p0002-vorna ,
orgeh_stext like p1000-stext ,
plans_stext like p1000-stext ,
begda like p0023-begda ,
endda like p0023-endda ,
land1 like p0023-land1 ,
arbgb like p0023-arbgb ,
ort01 like p0023-ort01 .
data: end of t_output .
*eject
*& Variables *
data: o_stext like p1000-stext,
p_stext like p1000-stext.
*eject
*& Initialization *
Initialization.
* Initialize Selection-Screen values
perform init_selction_screen.
*eject
*& AT Selection-screen *
at selection-screen .
* Check if Test run selected, download file name should be entered
if p_test is initial. "
if p_file is initial.
message e016 with 'Please enter file name'
'specifying complete path'.
endif.
endif.
*eject
*& Start-of Selection *
Start-of-selection.
get pernr.
clear t_output.
* Read Infotype 0
rp-provide-from-last p0000 space pn-begda pn-endda.
check pnp-sw-found eq c_1.
* Check if employee is active
check p0000-stat2 in pnpstat2. "pernr Active
* Read Infotype 1
rp-provide-from-last p0001 space pn-begda pn-endda.
check pnp-sw-found eq c_1.
* check if employee belongs to PL03
check p0001-werks in pnpwerks. "belongs to PL03
* Check if emp belongs to Active Group
check p0001-persg in pnppersg.
* Read Infotype 2
rp-provide-from-last p0002 space pn-begda pn-endda.
check pnp-sw-found eq c_1.
* Read Org Unit Text.
CALL FUNCTION 'HR_READ_FOREIGN_OBJECT_TEXT'
EXPORTING
OTYPE = 'O'
objid = p0001-orgeh
begda = p0001-begda
endda = p0001-endda
reference_date = p0001-begda
IMPORTING
object_text = o_stext
EXCEPTIONS
nothing_found = 1
wrong_objecttype = 2
missing_costcenter_data = 3
missing_object_id = 4
OTHERS = 5.
*Read Position Text.
CALL FUNCTION 'HR_READ_FOREIGN_OBJECT_TEXT'
EXPORTING
OTYPE = 'S'
objid = p0001-plans
begda = p0001-begda
endda = p0001-endda
reference_date = p0001-begda
IMPORTING
object_text = p_stext
EXCEPTIONS
nothing_found = 1
wrong_objecttype = 2
missing_costcenter_data = 3
missing_object_id = 4
OTHERS = 5.
* Gather all the required information related to the emp
move: pernr-pernr to t_output-pernr,
o_stext to t_output-orgeh_stext,
p_stext to t_output-plans_stext,
p0002-nachn to t_output-nachn,
p0002-vorna to t_output-vorna.
* Gather previous Employee details
loop at p0023.
move-corresponding p0023 to t_output.
append t_output.
endloop.
*eject
*& End-of Selection *
end-of-selection.
perform print_report.
* Downlaod the file
if not t_output[] is initial.
if p_test eq space.
perform download_file.
endif.
else.
write: 'No records selected' color col_negative.
endif.
*eject
*& Top-of-page *
Top-of-page.
* Print Header
perform print_header.
*eject
*& Form download_file
* Description :
FORM download_file .
DATA: full_file_name TYPE string,
z_akt_filesize TYPE i .
full_file_name = p_file.
* download table into file on presentation server
CALL METHOD cl_gui_frontend_services=>gui_download
EXPORTING
filename = full_file_name
filetype = 'DAT'
NO_AUTH_CHECK = c_x
codepage = '1160'
IMPORTING
FILELENGTH = z_akt_filesize
CHANGING
data_tab = t_output[]
EXCEPTIONS
file_write_error = 1
no_batch = 2
gui_refuse_filetransfer = 3
invalid_type = 4
no_authority = 5
unknown_error = 6
header_not_allowed = 7
separator_not_allowed = 8
filesize_not_allowed = 9
header_too_long = 10
dp_error_create = 11
dp_error_send = 12
dp_error_write = 13
unknown_dp_error = 14
access_denied = 15
dp_out_of_memory = 16
disk_full = 17
dp_timeout = 18
file_not_found = 19
dataprovider_exception = 20
control_flush_error = 21
not_supported_by_gui = 22
error_no_gui = 23
OTHERS = 24.
IF sy-subrc NE 0.
MESSAGE e016 WITH 'Download-Error; RC:' sy-subrc.
ENDIF.
ENDFORM. " download_file
*eject
*& Form print_report
*Description:
FORM print_report .
data: i type i,
w_count type i.
sort t_output.
* Print the report
loop at t_output.
i = sy-tabix mod 2.
if i eq 0.
format color col_normal intensified on.
else.
format color col_normal intensified off.
endif.
write:/1 t_output-pernr ,
10 t_output-vorna(25) ,
35 t_output-nachn(25) ,
61 t_output-orgeh_stext ,
102 t_output-plans_stext ,
143 t_output-begda ,
154 t_output-endda ,
168 t_output-land1 ,
178 t_output-arbgb(40) ,
219 t_output-ort01 ,
249 space .
endloop.
uline.
Describe table t_output lines w_count.
Skip 2.
Write:/ 'Total No of Records Downloaded: ' color col_total,
w_count.
ENDFORM. " print_report
*eject
*& Form print_header
*Description:
FORM print_header .
skip 1.
Uline.
format Intensified on color col_heading.
write:/1 'Pers. #' ,
10 'Last Name' ,
35 'First Name' ,
61 'Org Unit' ,
102 'Position' ,
143 'Beg Date' ,
154 'End Date' ,
168 'Cntry Key' ,
178 'Prev Employer' ,
219 'City' ,
249 space .
format intensified off color off.
uline.
ENDFORM. " print_header
*eject
*& Form init_selction_screen
*Description:
FORM init_selction_screen .
refresh: pnpwerks,
pnppersg,
pnpstat2.
clear: pnpwerks,
pnppersg,
pnpstat2.
pnpwerks-sign = c_i.
pnpwerks-option = c_EQ.
pnpwerks-low = c_pl03.
append pnpwerks.
pnppersg-sign = c_i.
pnppersg-option = c_EQ.
pnppersg-low = c_1.
append pnppersg.
pnpstat2-sign = c_i.
pnpstat2-option = c_EQ.
pnpstat2-low = c_3.
append pnpstat2.
ENDFORM. " init_selction_screen -
Problem with the cache hit ratio
Hello,
I ma having a problem with the cache hit ratio I am geting. I am sure, 100% sure, that something has got to be wrong with the cache hit ratio I am fetching!
1) I will post the code that I am using to retrieve the cache hit ratio. I've seen about a thousand different equations, all equivalent in the end.
In oracle cache hit ratio seems to be:
cache hits / cache lookups,
where cache hits <=> logica IO - physical reads
cache lookups <=> logical IO
Now some people use the session logical Reads stat, from teh view v$sysstat; others use db block gets + db consistent gets; whatever. At the end of the day its all the same, and this is what i Use:
SELECT (P1.value + P2.value - P3.value) AS CACHE_HITS, (P1.value + P2.value) AS CACHE_LOOKUPS, P4.value AS MAX_BUFFS_SIZEB
FROM v$sysstat P1, v$sysstat P2, v$sysstat P3, V$PARAMETER P4
WHERE
P1.name = 'db block gets' AND
P2.name = 'consistent gets' AND
P3.name = 'physical reads' AND
P4.name = 'sga_max_size'
2) The problem:
The cache hit ratio I am retrieving cannot be correct. In this case i was benchamarking a HUGELY inneficient query, consisting of the Union of 5 Projections over the same source table, and Oracle is configured with a relatively small SGA of 300 MB. They query plan is awful, the database will read the source database table 5 times.
And I can see in the physical data statistics of the source tablespace, that total Bytes read is aproximatly 5 times the size of the text file that I used to bulk load data into the databse.
Some of the relevant stats, wait events:
db file scattered read 1129,93 seconds
Elapsed time: 1311,9 seconds
CPU time: 179,84
SGA max Size: 314572800 Bytes
And total bytes read: 77771964416 B (aproximatly 72 Gga bytes)
the source txt loaded to the database was aprox 16 G
Number of reads was like 4.5 times the source datafile.
I would say this, given the difference between CPU time and Elapsed Time, it is clear that the query spent almost all of its time doin DB file scattered reads. How is it possible that i get the following cache hit ratio:
Cache hit Ratio: 0,92
Cache hits: 109680186
Cache lookups: 119173819
I mean only 8% of that Logical I/O corresponded to physical I/O? It is just not possible.
3) Procedure of taking stats:
Now to retrieve these stats I snapshot the system 2 times. One before the query, one after the query.
But: this is not done in a single session. In total 3 sessions are created. One session two retrieve the stats before the query, one session to run the query, a last session to snapshot after the query.
Could the problem, assuming there is one, be related to this:
"The V$SESSTAT view contains statistics on a per-session basis and is only valid for the session currently connected. When a session disconnects all statistics for the session are updated in V$SYSSTAT. The values for the statistics are cleared until the next session uses them."
What does this paragraph mean. Does it mean that the v$sysstat only shows you the stats of the last session that closed? Or does it mean thtat v$sysstat is increamented with the statistics of each v$sessionstat once a session terminates? If so, then my procedure for gathering those stats should be correct.
Can anyone help me sort out the origin of such a high cache hit ratio, with so much I/O being done?sono99 wrote:
Hi,s
first of, let me start by saying that there were many things in your post that you mentioned that I could no understand. 1. Because i am not an Oracle Expert, i use whatever RDBMS whenever i need to. 2. Because another problem has come up and, right now, i cannot inform myself to be able to comprehend it all.Well, could it be that you need to understand the database you are working on in order to comprehend it? That is why we strongly advise you to read the concepts manual first, you need to understand the architecture that Oracle uses, as well as the basic concepts of how oracle does locking and maintains read consistency. It does these different than other database engines, and some things become nonsense if looked at from the viewpoint of a single user.
>
quote:
It would be useful to see the execution plan jhust in case you have simplified the problem so much that a critical detail is missing.
First, the query code:
2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:>SQL> CREATE TABLE FAVFRIEND
[2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:> 2 NOLOGGING TABLESPACE TARGET
[2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:> 3 AS
[2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:> 4 SELECT ID as USRID, FAVF1 as FAVF FROM PROFILE
[2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:> 5 UNION ALL
[2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:> 6 SELECT ID as USRID, FAVF2 AS FAVF FROM PROFILE
[2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:> 7 UNION ALL
[2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:> 8 SELECT ID as USRID, FAVF3 AS FAVF FROM PROFILE
[2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:> 9 UNION ALL
[2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:> 10 SELECT ID as USRID, FAVF4 AS FAVF FROM PROFILE
[2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:> 11 UNION ALL
[2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:> 12 SELECT ID as USRID, FAVF5 AS FAVF FROM PROFILE
[2009-10-20 15:11:59,141 INFO]: OUTPUT_GOBLER:> 13 ;
Now, Althought it is clear from the query that the statement is executed with the NOLOGGiNG, i have disabled the logging entirely for the tablespace.There are certain rules about nologging that may not be obvious. Again, this derives from the basic Oracle architecture, and if you use the wrong definitions of things like logging, you will be led down the primrose path to confusion.
>
Futhermore, yes, the RDBMS is a test RDBMS... I have droped the database a few times... And I am constantly deleting an re-inserting data into the source database table named PROFILE.>
I also make sure do check all the datafile statistics, and for this query the amount of RedoLog, Undo "Log", Templife used is negligible, practically zero.Create table is DDL, which has implied commits before and afterwards. There is a lot going on, some of it dependent on the volume of data returned. The Oracle database writer writes things out when it feels like it, there are situations where it might just leave it in memory for a while. With nologging, Oracle may not care that you can't perform recovery if it is interrupted. So you might want to look into statspack or EM to tell you what is going on, the datafile statistics may not be all that informative for this case.
>
Most of the I/O is reading, a few of the I/O is writing.
My idea is not to optimize this query, it is to understand how it performs. Well, have you read the Concepts manual?
I have other implementations to test, namely I having trouble with one of them.
Furthermore, I doubt the query Plan Oracle is using actually involves tablescans (as I I'd like it to do); because in the Wait Events, most of the wait time for this query is spent doing "db file scattered read". And I think this is different from a tablescan.Please look up the definition of [db file scattered read|http://download.oracle.com/docs/cd/B19306_01/server.102/b14211/instance_tune.htm#sthref703].
>
Do you really have to use sessions external to the query session ? Can you query v$mystat joined to v$statname from the session itself.
No, I don't want to that!
I avoid as much as possible having the code I execute being implemented in java. Why do you think java has anything to do with this? In your session, desc v$mystat and v$statname, these are views you can look at.
When i can avoid it I don't query the database directly through JDBC, i use the RDBMS command line client, which is supposed to be very robust. Er, is that sqlplus?
So yes, I only connect to the database with JDBC... in very last session.
Of course, I Could Have put both the gather stats before query and gathers stats after query a single script: the script that would be also runing the query.
But that would cause me a number of problems, namely some of the SQL i build has to be implemented dynamically. And I don't want to be replicating the snapshoting code into every query script I make. This way I have one sql with the snapshoting scripts; and multiple scripts for running each query. I avoid code replication in this manner.Instrumentation is a large subject; dynamic sql generation is something to be avoided if possible. Remember, Oracle is written with the idea that many people are going to be sharing code and the database, so it is optimized in that way. For SQL parsing in particular, if every SQL is different, you get a performance problem called "hard parsing." You can (and generally should, and sometimes can't avoid) use bind variables so that Oracle doesn't need to hard parse every SQL. In fact, this is one of those things that applies to other engines besides Oracle. I would recommend you read Tom Kyte's books, he explains what is going on in detail, including in some places the non-Oracle viewpoint.
>
Furthermore, Since the database is not a production database, it is there so I can do my tests. I don't have to be concerned with what other sessions may be doing to my system. There are only the sessions I control.No, there are sessions Oracle controls. If you are on unix, you can easily see this, but there are ways to see it on Windows, too. In some cases, your own sessions can affect themselves.
>
then what it the array fetch size ? If the array fetch size is large enough the number of block visits would be similar to the number of physical block reads.
I don't know what the arraysize you mention is. i have not touched that parameter. So whatever it is, it's the default.You should find out! You can go to http://tahiti.oracle.com and type array fetch size into the search box. You can also go to http://asktom.oracle.com and do the same thing, with some more interesting detail.
>
By the way, I don't get the query results into my client, the query results are dumped into a target output table.
So, if the arraysize has something to do with the number of rows that Oracle is returning the client in each step... I think it doesn't matter.You may hear this phrase a lot:
"It depends."
>
As for the query plan, If i am not mistaken you can't get get query plans for queries that are: create table as select.What?
JG@TTST> explain plan for create table jjj as select * from product_master;
Explained.
JG@TTST> select count(*) from plan_table;
COUNT(*)
3
I can however commit the create table part and just call for the evalution of the Select part of the query; i believe it should be same.
"Optimizer" "Cost" "Cardinality" "Bytes" "Partition Start" "Partition Stop" "Partition Id" "ACCESS PREDICATES" "FILTER PREDICATES"
"SELECT STATEMENT" "ALL_ROWS" "2563" "586110" "15238860" "" "" "" "" ""
"UNION-ALL" "" "" "" "" "" "" "" "" ""
"TABLE ACCESS(FULL) SONO99.PROFILE" "" "512" "117222" "3047772" "" "" "" "" ""
"TABLE ACCESS(FULL) SONO99.PROFILE" "" "513" "117222" "3047772" "" "" "" "" ""
"TABLE ACCESS(FULL) SONO99.PROFILE" "" "513" "117222" "3047772" "" "" "" "" ""
"TABLE ACCESS(FULL) SONO99.PROFILE" "" "513" "117222" "3047772" "" "" "" "" ""
"TABLE ACCESS(FULL) SONO99.PROFILE" "" "513" "117222" "3047772" "" "" "" "" ""
This query plan was taken from sql developer, exported to txt, and the PROFILE table here has only 100k tuples.
Right now I am more concerned with testing the MODEL query. Which Oracle doesn't seem to be able any more... but that is a matter for another thread.
Regarding this plan. The Union ALL seems to be more than just a binary Operator... IT seems to be Neray.
The union all on that execution plan seems to be taking as leaf tables 5 99sono.Profile tables, and be making a table scan to them all. So I'd say that the RDBMS should only scan each database block once and not 5 times.
But: It doesn't seem to be so. IT seems like what oracle is doing is scanning completly each the table, and then moving on to next select statement in the UNION ALL. Because given the amount of source table that was read, 5 times greater than the size of the source table. Oracle didn't reuse read blocks.
But this is just my feeling.Your feeling is uninteresting. Telling us what you really hope to accomplish might be more interesting.
Anyway, in terms of consistent gets, how many consistent gets should the RDBMS be doing? 5
One for each table block?It depends.
>
My best regards,
Nuno (99sono xp). -
Cannot contact the Adobe Service, I have a problem with the number.
Hi,
I would like to have more information in regard of the Adobe DC. My intent is to buy the product and use it in my office, we are a small company (4 PC).
If I'm not wrong I should take the Standard Plan for Business, but I cannot arrange any payment request for information because I have a problem with the number I am supposed to call.
Is there any other way to know if this software suit fine for me and my company, and most of all how much it will cost.
Thank you for your consideration.
Have a nice day!
I look forward to hearing from you.
Best,
AugustoHi Avgvstvs67,
Please refer this link : https://acrobat.adobe.com/in/en/pricing/business-pricing.html
Regards,
Rahul -
I am getting error while accessing url of lyncweb.domain.com, dialin.domain.com and meet.domain.com pointing to RP server.
502 - Web server received an invalid response while acting as a gateway or proxy server.
There is a problem with the page you are looking for, and it cannot be displayed. When the Web server (while acting as a gateway or proxy) contacted the upstream content server, it received an invalid response from the content server.
Regards, Ganesh, MCTS, MCP, ITILV2 This posting is provided with no warranties and confers no rights. Please remember to click Mark as Answer and Vote as Helpful on posts that help you. This can be beneficial to other community members reading the thread.When i try with https://lyncfrontend.domain.local:4443 and https://lyncfrontend.domain.com:4443 both opens but when i open the external domain name i get certificate .
ARR version installed is 3.0
To throw more light on the configuration:
Lync 2013 implemented, internal domain name is : domain.local and external domain name is : domain.com
All servers in VMs are with 4 core processor, 24gb ram, 1TB drive.
Frontend : Windows 2012r2 with Lync 2012 Standard Edition - 1 No (192.168.10.100)
Edge : Windows 2012 with Lync 2012 Std - 1 No
(192.168.11.101 DMZ) in workgroup
ISS ARR Reverse Proxy 3.0 : Windows 2012 with ARR and IIS configured. (192.168.11.102)
Certificate : Internal Domain root CA for internal and External (Digicert).
Internal Network : 192.168.10.x /24
External Network (DMZ) : 192.168.11.x /24
Public Firewall NAT to DMZ ip for firewall and RP server. So having two public IP facing external network.
Edge has : sip.domain.com, webconf.domain.com, av.domain.com
IIS ARR RP server has : lyncdiscover.domain.com, lyncweb.domain.com, meet.domain.com, dialin.domain.com
Have created SRV record in public : _sip.tls.domain.com >5061>sip.domain.com, _sipfederationtls._tcp.domain.com>5061>sip.domain.com, _xmpp-server._tcp.domain.com>5269>sip.domain.com
Installed frontend server using MS Lync server 2013 step by step for anyone by Matt Landis, Lync MVP.
Internal AD Integrated DNS pointing Front-end
Type of Record FQDN
IP Description
A sip.domain.com
192.168.10.100 Address internal Front End or Director for internal network clients
A admin.domain.com
192.168.10.100 URL Administration pool
A DialIn.domain.com
192.168.10.100 URL Access to Dial In
A meet.domain.com
192.168.10.100 URL of Web services meeting
A lyncdiscoverinternal.domain.com
192.168.10.100 Register for Lync AutoDiscover service to internal users
A lyncdiscover.domain.com
192.168.10.100 Register for Lync AutoDiscover service to external users
SRV Service: _sipinternaltls Protocol: _tcp Port: 5061
sip.domain.com Record pointer services to internal customer connections using TLS
External DNS pointing Edge & Proxy
Type of Record FQDN
IP Endpoint
A sip.domain.com
x.x.x.100 Edge
A webconf.domain.com
x.x.x.100 Edge
A av.domain.com
x.x.x.100 Edge
SRV _sip._tls.domain.com
sip.domain.com: 443 Edge
SRV _sipfederationtls._tcp.domain.com
sip.domain.com:5061 Edge
A Meet.domain.com
x.x.x.110 Reverse Proxy
A Dialin.domain.com
x.x.x.110 Reverse Proxy
A lyncdiscover.domain.com
x.x.x.110 Reverse Proxy
A lyncweb.domain.com
x.x.x.110 Reverse Proxy
In IIS ARR proxy server following server farms are added and configured as per link ttp://y0av.me/2013/07/22/lync2013_iisarr/
In proxy server had setup only following server farm : While running remote connectivity web service test : meet, dialin, lyncdiscover and lyncweb.
The client inside works fine internally and through vpn. Login with external client also working fine. But we are getting error in MRCA as follows.
a) While testing remote connectivity for lync getting error : The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
Certificate was installed properly.
b) For remote web test under Lync throws error : A Web exception occurred because an HTTP 502 - BadGateway response was received from IIS7.
HTTP Response Headers:
Content-Length: 1477
Content-Type: text/html
Date: Wed, 14 May 2014 10:03:40 GMT
Server: Microsoft-IIS/8.0
Elapsed Time: 1300 ms.
Regards, Ganesh, MCTS, MCP, ITILV2 This posting is provided with no warranties and confers no rights. Please remember to click Mark as Answer and Vote as Helpful on posts that help you. This can be beneficial to other community members reading the thread. -
Is someone with iMac 2010 users have problems with the monitor. I mean horizontal stripes and dark screen ?
Mine's a late '09, but there have been display issues with iMacs.
Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.
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