UCCX Script - Upload step - Convert to default mp3 format

Hi folks,
I have a upload step working properly and doing the upload to my prompt repository.
I need to send the recording file by e-mail, but when I try to play this file, this is not possible due a codec format.
There's any way to convert the recording file to default mp3 codec format?
Thank you

Hi.
That's a bit strange, but not impossible, that the person receiving the email does not have a media player capable of understanding G.711 or G.729.
Anyway, I am not aware of any good (stable) mp3 encoder in Java, which could be "plugged into" a UCCX script. And even if there was one, the mp3 format is patented and you would have to buy the license from the Fraunhofer Institute.
I would first save the file in a database or on a remote file system, and use a scheduled process to convert it to mp3 or any different format and then mail it. Not an elegant solution, but it should work.
G.

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Message was edited by: Kenneth P. from MA

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WMA is far better for low bitrate (under 28kbs). 28 kbs is nowhere near "cd quality" in ANY format (wma, mp3, acc). 92kbs is good quality in all formats. Audiophiles (picky listeners) will insist on Ogg Vorbis (?), Lossless wma, etc. files no matter what. I can't tell the difference between aac, wma or mp3 at 92kbs or above. I listen to compressed files on a portable player or in a car (or worse...on a motorcycle). The background noise is usually enough and earphones/speakers poor enough that it really does not make a huge difference what format (or often what bitrate) you use in these instances.
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UCCX Script - Upload step - Convert to default mp3 format

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