Unable to access secured site for some

Greetings.
I have setup a secured website on a 10.4 server. The site is the default page in the WebServer\Documents folder.
I can access it fine from work and have had others access it without issue from computers at their homes using typical ISPs. However, when I try to have other access it from other locations using the same login and password, such as a business with its own networks, they are unable to connect. They get back an error message saying the password is in correct.
Everyone can access the site when I have the security settings turned off.
I have set up a realm to handle accessing the site. I have the following also enabled:
WebDAV
IP addess is set
domain is set
I am using Port 80
Realm authorization is set to "Basic"
Performance Cache is on
I DO NOT have the following on or active:
SSL
SSI
I am sure I am missing something else.
Any input would be greatly appreciated.
Thanks in advance for your help.

Open the terminal window in the iMac and enter the following command:
traceroute \[domain name here\]
That will trace the route from your computer to their site and you will be able to see where it stops. There are a number of things that might cause this kind of problem:
1. The website is down
2. There's a network problem between your ISP and them
3. They are blocking your IP address or your ISP for some reason
4. Content filtering or the firewall in your router is blocking the website

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