Unable to access web service through SOAP

My script is as follows:
var bank = "Yolo FCU";
var cURL = "https://vdevcluster01.drmain.local/AcrobatIntegration/1.0/VOService.svc?wsdl";
var service = SOAP.connect(cURL);
var response = service.GetVODStringByFinancialInstution(bank);
I can connect to many other public web services but am having trouble connecting to my company's.
The full error message is as follows:
Batch undefined:Exec
1
RaiseError:
SOAP.request:1:Batch undefined:Exec
===>
12
255
65535
Error()@:0
("Yolo FCU")@1:1
@Batch:Exec:5
I'm not extremely knowledgeable about web services but as a general question, is there an issue with my code or the web service, or is it impossible for anyone to tell me since it's on a private server?
Any suggestions for me to ask my IT dept. or any help at all would be appreciated. Thanks

I have imported the cert. But the problem still persists.
In the Adobe LiveCycle Designer, when i make a new Data Connection for WSDL.
If I key in http://server_IP:port/webservices/webmethod?WSDL, it works.
But If I key in https://server_IP:ssl_port/webservices/webmethod?WSDL,
it prompted back
Cannot load "https://server_IP:ssl_port/webservices/webmethod?WSDL". Check  that the path is correct and that the file
is a valid WSDL file. Also ensure you have access rights to the file.

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