Unable to configure Request based provisioning in OIM 9.1.0.1

Question

Hi,
I have been trying to configure request based provisioning wherein Admin can request to provision a resource for a certain user. I have checked on the Auto Prepopulate and Auto Save options in the Process Definition. The problem which I am facing is that if I uncheck the Auto save option, admin's request is completed properly and an Approval request is generated. If the admin approves it, the resource status is set to Provisioning. Inside the resource object, there's only one task System Validation with status completed. The process form is empty if I view it. But if i go to edit i can see the fields being populated. After saving the form, i can see the data in the "View" option too. After this, I am able to add a task "Create User" and provision the user to Active Directory.
But if i check the Auto Save option in the Process definition, the request is completed but no approval task is generated. There is nothing in the User's resource profile as well.
What could be the reason for this and what could be a probable solution in such a scenario? I seek all your help in order to resolve this issue.

Answer 1

I have configured the approval tasks and the provisioning is working fine. The error which i am facing now is with 2nd level approver. I want the first level approver to be the requestor's manager, which is working fine. But when i am trying to fetch the Manager details of the requestor's manager (Requestor->Manager-> Manager), I am facing the below error.
Running GETSECONDLEVELAPPROVERTYPEUSER
2012-10-31 13:20:28,956 INFO [STDOUT] Target Class = com.pldt.adapter.ad.TaskAssignment
2012-10-31 13:20:28,957 INFO [STDOUT] Running GETSECONDLEVELAPPROVERKEY
2012-10-31 13:20:28,957 INFO [STDOUT] Target Class = com.pldt.adapter.ad.TaskAssignment
2012-10-31 13:20:28,957 INFO [STDOUT] ***************************Inside getSecondLevelApprover***************
2012-10-31 13:20:28,974 INFO [STDOUT] **************************usrKey**********1
2012-10-31 13:20:29,039 INFO [STDOUT] *****************ResultSet1***********Thor.API.tcMetaDataSet@5b895cb9
2012-10-31 13:20:29,080 INFO [STDOUT] *****************ResultSet2***********Thor.API.tcMetaDataSet@68d6c6eb
2012-10-31 13:20:29,080 ERROR [STDERR] java.lang.ClassCastException: java.lang.Long cannot be cast to java.lang.String
2012-10-31 13:20:29,081 ERROR [STDERR]      at com.thortech.xl.adapterfactory.events.tcAdpEvent.setKeyValue(Unknown Source)
2012-10-31 13:20:29,081 ERROR [STDERR]      at com.thortech.xl.adapterGlue.ScheduleItemEvents.adpGETSECONDLEVELAPPROVER.implementation(adpGETSECONDLEVELAPPROVER.java:56)
2012-10-31 13:20:29,081 ERROR [STDERR]      at com.thortech.xl.client.events.tcBaseEvent.run(Unknown Source)
2012-10-31 13:20:29,081 ERROR [STDERR]      at com.thortech.xl.dataobj.tcDataObj.runEvent(Unknown Source)
2012-10-31 13:20:29,081 ERROR [STDERR]      at com.thortech.xl.dataobj.tcScheduleItem.handleTaskAssignPostInsert(Unknown Source)
2012-10-31 13:20:29,081 ERROR [STDERR]      at com.thortech.xl.dataobj.tcScheduleItem.eventPostInsert(Unknown Source)
2012-10-31 13:20:29,082 ERROR [STDERR]      at com.thortech.xl.dataobj.tcDataObj.insert(Unknown Source)
I am passing the user key of the manager to fetch his manager's data. Please suggest a resolution for this.