Unable to connect to proxy server in internet explorer 11

Hi could you help me please im unable to connect to internet in internet explorer 11 ,windows 7..I cannot contact my internet security Norton nor microsoft help it says proxy server unable to connect,contact your administrator.I have been through many
things and nothing has worked.Im unable to to change anything in the lan settings as when i uncheck things it checks them again.As you can prob tell im a bit of a novice to say the least ,please help.Yours AH

Hello bongolfc22,
If my understanding is right, you can’t use the Internet Explorer 11 to open website, and when you uncheck the option in the LAN settings, it will check it back.
Please answer the following question for better analyzation:
1. Is the computer domain-based?
2. Have you made any changes before this issue?
If this computer is domain-based, Please check if other computers have the same issue.
If so , we need to contact the administrator of the domain.
Additionally, we could try to reset Internet Explorer and check if the issue still exists.
http://support2.microsoft.com/kb/923737/en-us
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

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    glad you posted it first i had the same problem.
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