Unable to continue ... because of mysterious Scratch Disk problem

Okay, so I've been using Photoshop Elements 2.0 for years without incident. Today I get a screen saying my scratch disk is almost full. I don't know what this means (I couldn't find any such folder/file on my computer). No matter what I put in for Disk 2-4 options I get the following message in the end "Unable to continue because of a hardware or system error. Sorry, but this error is unrecoverable."
Search the Forum but didn't find anything. Ideas?
Dave

Scratch disc is the space assigned for Elements to write temporary files to...like history steps, etc. The fastest scratch disc will be an internal drive.
You don't say which OS. If you are on Windows, you might be able to squeeze out some more hard drive space by defragging your hard drive. More RAM helps too although I am not sure to what extent scratch fills in for lack of RAM.
If your hard drive is full, it would be better to move your photos onto an external drive than to assign an external to scratch. It should be relatively pain free to move your photos as you have E2. You don't have to worry about Organizer/catalog issues.
If you go the external hard drive route, you will need to connect your external hardrive to your computer and turn it on your before you launch Elements. If you don't, Elements will not "see"...detect... the external drive when you attempt to navigate to it.
If you aren't already, I would recommend backing up all of your photos and important items by copying them onto DVD discs.
Personally, I move all of my files onto an external hard drive after I gather enough to fill a DVD disc. I copy the files to DVD disc as a backup then move everything that I copied onto my external hard drive. (I also keep all my pack rat items like PDFs, Q-Time Movies, brushes, and other assorted junk on my external hard drives...yeah drives. LOL)
Terri

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Unable to continue because of a hardware or system error. sorry but this error is unrecoverable

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I'm glad to know that you can get by on only 120 GB . However, that's not my experience on Windows. Admittedly, Mac and Mavericks in particular seem to manage memory a lot better than Win. But I've been using PS since ver 4 and it's always been a huge memory drain.
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Felicia Lovelett wrote:
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Any advice for teacher struggling with scratch disk problems?

Hi,
Just wondering if anyone out there has advice for me. I am a Media Teacher with very little technical expertise. We use Premiere Elements 4.0 in my school. This is accessible to students on the school network but is located on a separate drive. I am experienceing a lot of problems at the moment which I suspect may be to do with having multiple users. The students work in groups. Some of them do not seem to be able to access their current coursework - a scratch disk error message comes up and they are asked if they want to locate the scratch disks into their own area of the school network. As personal space is very limited, they always say no, and then cannot access the projects. Other students do not have this problem. The scratch disks are located by default to the same drive as the main work.
A further problem is that in one project, the clips in the second half of the project seem to be 'offline'. I have seen this before and have been able to fix it by locating the clip in the project menu and using 'locate media' to reconnect it. However, this time round, the clip can be seen and runs perfectly in the project menu. It also looks as normal on the timeline. It is only in the viewing window that it comes up as offline. The locate media option isn't available. If I save as an avi, the offline message appears, so the project burns as it appears in the viewing window. If I drag the clips down from the project area and reconstruct, everything plays normally until I close the project down and open it again, when the clips are back offline. I can tell something strange is going on because the project is loading very quickly - it was taking a couple of minutes previously.
Any advice at all would be welcome, as we are near the end of the coursework and the projects we can't access represent a term's work for the students!

You may need to contact Adobe Tech Support for your specific needs.
Is Premiere Elements installed on your network or on the C drives of each computer? The program must be installed on the C drive in order to work properly. You can't run the program from a network installation, and that could explain why you're having the problems you're having.
If you've got Premiere Elements installed on your C drive, you should be able to access your video files if they're stored on the network. But this depends on how your network is set up. It may not be possible for all of your students to access material out on your network drive and remain connected to it the same way every time you open your project.
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Wear a helment when you try to hit your head on the ceiling.

Unable to continue ... because of mysterious Scratch Disk problem

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