Unable to delete the attachments from the order header or line
Hi Friends,
when i am saving any short text message through attachments either on sales order header or line, i am unable to delete the same again.
i would like to know that is it a indented functionality of oracle or any setup needs to be done?
Can anyone please look in to this?
We are using 11.5.10.2
If the order or line is closed, then you probably can not delete the attachments.
But if the order line is still open, you should be able to delete attachments.
If you cannot, it might be because your responsibility has a menu that excludes delete function. Try to use one of the seeded responsibilities (such as Order Management super user).
Hope this answers your question
Sandeep Gandhi
Omkar Technologies Inc.
Independent Techno-functional Consultant
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REPORT zcrm_service_order_delet_attch.
TABLES
TABLES:crmd_orderadm_h.
TYPES DECLARATION
TYPES: BEGIN OF t_crmd,
guid TYPE crmt_object_guid,
object_id TYPE crmt_object_id_db,
date TYPE crmt_posting_date,
object_type TYPE crmt_subobject_category_db,
END OF t_crmd.
TYPES: BEGIN OF t_crmd_final,
object_id TYPE crmt_object_id_db,
date TYPE crmt_posting_date,
sucess TYPE i,
failure TYPE i,
total TYPE i,
END OF t_crmd_final.
Internal Tables *
DATA: i_crmd TYPE STANDARD TABLE OF t_crmd,
w_crmd TYPE t_crmd,
i_object_no TYPE STANDARD TABLE OF crmt_icss_object_guid,
w_object_no TYPE crmt_icss_object_guid,
i_attch TYPE STANDARD TABLE OF crmt_icss_att_info,
w_attch TYPE crmt_icss_att_info,
i_crmd_final TYPE STANDARD TABLE OF t_crmd_final,
w_crmd_final TYPE t_crmd_final,
ls_crmt_object_guid TYPE crmt_object_guid_tab,
i_return_objects TYPE crmt_return_objects.
DATA: lt_ios TYPE skwf_ios.
DATA: ls_io TYPE skwf_io.
DATA: l_docbusobj TYPE sibflporb.
DATA: l_sucess TYPE i.
DATA: l_failure TYPE i.
DATA: l_tot_final TYPE i.
DATA: l_lines TYPE i.
CONSTANTS *
CONSTANTS:
c_typeid(10) TYPE c VALUE 'BUS2000116',
c_catid(2) TYPE c VALUE 'BO',
c_object_type(1) TYPE c VALUE 'P'.
Selection-Screen
SELECTION-SCREEN BEGIN OF BLOCK b1 WITH FRAME TITLE text-s01.
SELECT-OPTIONS: so_date FOR crmd_orderadm_h-posting_date OBLIGATORY.
SELECTION-SCREEN END OF BLOCK b1.
Start-of-selection
START-OF-SELECTION.
PERFORM getdata.
PERFORM delete_attach_save_order.
PERFORM display_output.
write: u_line(100)
skip.
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75 l_tot_final.
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FORM getdata .
SELECT guid
object_id
posting_date
object_type INTO TABLE i_crmd
FROM crmd_orderadm_h
WHERE posting_date IN so_date.
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FORM delete_attach_save_order .
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LOOP AT i_crmd INTO w_crmd.
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APPEND w_object_no TO i_object_no.
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l_docbusobj-typeid = c_typeid. "'BUS2000116'.
l_docbusobj-catid = c_catid. "'BO'.
ls_io-objtype = c_object_type. "'P'.
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ls_io-objid = w_attch-objkey.
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EXPORTING
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IF sy-subrc = 0.
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OTHERS = 2.
IF sy-subrc <> 0.
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55 'Fail Records',
75 'Total Records'.
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35 w_crmd_final-sucess,
55 w_crmd_final-failure,
75 w_crmd_final-total.
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the note 682427 which will help you in clearing old data. -
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