Unable to enroll fingerprints for the Win7 built-in Administrator account

In Windows 7 I tried to enroll fingerprints for the built-in Administrator account, but doing so failed every time with the error message The enrollment could not be completed.
I could not find a solution online and the Validity software was working just fine, as there were no issues with other users on the same system. As a work-around, I created another account with administrator privileges and enrolling the fingerprints worked just fine. My guess is that the permissions for the built-in Administrator account are different from any administrator account you can create yourself. What I noticed is that any self created account is part of the Users group, and that the built-in Administrator account is not part of this group. I'm not sure, but maybe this is the cause of the problem.
Anyway, I thought I would share my experience here, in case anyone else encounters the same problem.

same issue in build 10049.
It would help to be more specific in the symptom description.  E.g. using Narrator may help.  (Win-Enter).  Does it say what you are "seeing" (or should be seeing)?
FWIW I think it is relatively easy to reproduce symptoms which are related to this thread's description using Narrator (Start Screen without Search bar, Search bar without Taskbar, or Search bar with Taskbar but without Start Menu
when the only time that the Search bar should appear is when the Start Menu is there, for example) so that could also help specify what your real symptom is.  BTW there are horrendous delays when using Narrator.
Robert Aldwinckle

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