Unable to install Illutrator, InDesign, or Acrobat Pro

yet I've been paying for the full suite since late December!
So many chats on the support page to no avail and since I'm a prepaid internet user these downloads are costing me bigtime.
Just want a solution so I can get the whole suite running, and not just part of it.

Asus G75VW i7, Win 7, 2gb nVidia GTX 660M, 16Gb ram
Using Creative Cloud App - repeated attempts at install of Illustrator, Acrobat Pro X
Installaion Error/s (6)
Rinse and repeat...
Premiere, Photoshop and After Effects installed fine.
So what's the issue with Illustrator and Acrobat?

Similar Messages

Unable to install trial version of Acrobat Pro XI

I am unable to install a trial version of Acrobat Pro XI from the link on the site:
Download Adobe Acrobat free trial | Acrobat XI Professional
It keeps saying that the installer file is damaged.
Can someone please help?
Thanks.

Hi Tanmoy,
Please try downloading Acrobat 11 Pro from: Download Acrobat products | Standard, Pro | XI, X and check.
Regards,
Rave

Adobe CS3 Suite -- How to Get InDesign and Acrobat Pro to Install?

I uninstalled and deactivated my Adobe CS3 Design Premium from my 1st gen Macbook (2006) and installed it on my 3rd gen Macbook Air (2011). When I installed CS3 using the original discs, InDesign and Acrobat did not install properly. How to fix?
My questions:
1. Got any ideas how to install InDesign and Acrobat Pro without uninstalling the whole CS3, running the cleaner tool, and reinstalling everything again? I tried to rerun the installer just for InDesign and Acrobat Pro but I got the same result -- no install.
2. Installing CS3 takes forever -- at least several hours. Is it because I'm sending it over my wireless network? (I'm "sharing" the DVD drive on my other Macbook because my Air doesn't have one.)
Thanks so much!!
(More background, in case it's useful -- before installing CS3, I had run the Adobe Creative Suite Cleaner Tool to clean up the mess I made when I tried to migrate CS3 using Mac's migration assistant. I learned, thanks to this forum, that I couldn't use the Migration Assistant tomove CS3. I also found that the unistaller didn't transfer, so I manually deleted folders and then used the cleaner. It worked wel enough to allow me to install everything but InDesign and Acrobat Pro.)

Thanks Jeff (and Manish). I'm all for better reliability and a quicker installation.
This may seem like a dumb question, but how do I properly copy the CS3 install files onto a USB? Drag and drop everythng from the CD? Can I not just copy the files onto my desktop and install from there? That is what I thought Manish suggested, to install from the desktop.
I had tried this method. After copying the install files to the desktop, here's what happened: I clicked the setup application and it opened, but it immediately detected that I had CS3 installed and wouldn't let me go any further. Perhaps that was due to other problems resulting from use of the Migration Assistant.
Previously, when I used the install disk on the shared drive, I was able to open the setup and install the couple of CS3 programs that weren't installed the first time around. That installation attempt failed and led me here to my original post.
Many thanks!

How do I install a purchased adobe acrobat pro XL cd to my windows 7 desktop?

How do I install a purchased adobe acrobat pro XL cd to my windows 7 desktop?

Hi Hannah Maddox,
Please let us know that what kind of trouble are you facing in installing Adobe Acrobat software?
Regards,
Rahul Tyagi

Why among plans of a subscription of Creative Cloud there is no user option of a subscription? Why there is no universal plan of a subscription for Photoshop, Illustrator, InDesign, Dreamweaver, Acrobat Pro - the most running appes? Thanks.

Why among plans of a subscription of Creative Cloud there is no user option of a subscription?
Why there is no universal plan of a subscription for Photoshop, Illustrator, InDesign, Dreamweaver, Acrobat Pro - the most running apes?
Thanks.

there is the complete plan, Creative Cloud pricing and membership plans | Adobe Creative Cloud

Trying to install trial version of acrobat pro dc but i keep getting a general error message.

Trying to install trial version of acrobat pro dc on Mac OS X yosemite but i keep getting a general error message.

Hi Chrystal ,
Could you please tell me from where are you trying to install Acrobat DC ?
Also ,Could you please share the screen shot of the error message so that we can check at our end and update you regarding the same?
Are you trying to upgrade from prior Acrobat version ?
Regards
Sukrit Dhingra

Unable in install all updates and Office pro 2007

I am unable in install all updates and Office pro 2007 (KB2553089,2553090,2584063,2553074,2559530). I am no very techincal but I do know some. I also tried to repair Office and INstall the cd and It would not take it. This all occured about
1 or 2 months ago and i have been living with it but it seems to be causing other problems. My operating sustem is XP. Please Help..

Well, I know this thread is old but since I ran into issues with office 2007 updates recentlly, I thought this is best thread to post to.
Update for Microsoft Office 2007 suites (KB2767849)
Installation date: ‎2/‎20/‎2014 12:05 PM
Installation status: Failed
Error details: Code 80070663
Security Update for Microsoft Office 2007 suites (KB2817641)
Installation date: ‎2/‎20/‎2014 12:00 PM
Installation status: Failed
Error details: Code 80070663
Update type: Important
Security Update for Microsoft Office 2007 suites (KB2817641)
Installation date: ‎2/‎20/‎2014 12:00 PM
Installation status: Failed
Error details: Code 80070663
Update type: Important
Security Update for Microsoft Office 2007 suites (KB2760585)
Installation date: ‎2/‎20/‎2014 12:00 PM
Installation status: Failed
Error details: Code 80070663
Update type: Important
Update for Microsoft Office 2007 suites (KB2767849)
Installation date: ‎2/‎20/‎2014 12:00 PM
Installation status: Failed
Error details: Code 80070663
Update type: Important
Security Update for Microsoft Office 2007 suites (KB2760411)
Installation date: ‎2/‎20/‎2014 12:00 PM
Installation status: Failed
Error details: Code 80070663
Update type: Important
I ignored this for sometime but today I lost my patience and decided to fix this nagging problem. The update prevented me from using the shutdown option as then it would download the updates and then fail over and over again.
None of the steps helped however they set me on a path. I uninstalled all unwanted programs but that was not what fixed the issue. I noticed other than Office 2007 I also had installed Word viewer 2007 , Excel viewer, Powerpoint viewer. I uninstalled these
voila!! Windows update said I don't need these updates on which the install was failing, I checked for updates again and the above updates never appeared in the list of updates found.
I thought I will put this out there just incase someone else runs into similar situation as me. Good Luck.

On how many computers am I allowed to install a copy of Acrobat Pro?

On how many computers an I allowed to install a copy of Acrobat Pro?

According to the End User License Agreement (EULA) law, it is recommended to install the Adobe Software on only two computers and that is mentioned on the End User License Agreement when installing the Software provided the Software is not used simultaneously.
However, you can install the Software on the third Computer by de-activating the Software from one of the older one and then install it on the new one so that you can avoid any error message while activating the Software.

Adding alt text tags in InDesign (and Acrobat Pro)

I am having real difficulty adding alternative text tags. I created an INDD doc with rollover buttons linked to URLs firstly in InDesign CS4. I couldn't add alt text tags in CS4 so I then tried to add them in Acrobat X Pro but failed. Acrobat keeps wanting to class the PDF as a form. I then installed InDesign CS6 from the cloud and added alt text to the rollover buttons via object export options. However, these do not show when I export to PDF.
Can someone help me add alt text to my rollover buttons in my interactive PDF either in InDesign CS6 or in Acrobat Pro after I export it?

In InDesign CS6, you just need to add descriptions to buttons. This is done in the buttons and forms panel:
This is the alt text in Acrobat when you roll over the button:
Hope that helps!

Unable to install Adobe Air on MacBook Pro running OSX 10.7.2

I have been trying for a while today to install the adobe air product on my machine so I'm able to run the TweetDeck software. Unfortunately no matter what I do, the installation seems to fail. I've manually uninstalled old files. I've run suggested apple scripts suggested in other threads. I've repaired local disk permissions. You name it, I think I've tried it. Any assistance would be appreciated. I've included the console activity log for the last hour or so of trying to get it working. Thanks, Stephen
10/13/11 1:33:27.067 PM ReportCrash: Saved crash report for Adobe AIR Application Installer[443] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Application Installer_2011-10-13-133327_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:37:58.710 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:37:58.710 PM Adobe AIR Installer: Commandline is: -psn_0_426088
10/13/11 1:37:58.710 PM Adobe AIR Installer: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
10/13/11 1:37:59.938 PM com.apple.launchd.peruser.501: ([0x0-0x68068].com.adobe.air.Installer[452]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:38:00.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[452] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-133800_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:41:08.400 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:41:08.400 PM Adobe AIR Installer: Commandline is: -psn_0_491640
10/13/11 1:41:08.400 PM Adobe AIR Installer: Installed runtime (3.0.0.4080) located at /Library/Frameworks/Adobe AIR.framework
10/13/11 1:41:10.111 PM com.apple.launchd.peruser.501: ([0x0-0x78078].com.adobe.air.Installer[518]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:41:10.332 PM ReportCrash: Saved crash report for Adobe AIR Installer[518] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134110_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:42:21.142 PM automountd: parse_entry: bad key in map auto_home: Adobe AIR Installer.app
10/13/11 1:42:34.771 PM Finder: Terminate AirDrop P2P link
10/13/11 1:45:07.006 PM sudo:    Steve : TTY=ttys000 ; PWD=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS ; USER=root ; COMMAND=./Adobe AIR Installer
10/13/11 1:45:10.494 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:45:10.494 PM Adobe AIR Installer: Commandline is:
10/13/11 1:45:10.494 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:45:12.183 PM ReportCrash: Saved crash report for Adobe AIR Installer[578] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134512_localhost.crash
10/13/11 1:45:40.900 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:45:40.900 PM Adobe AIR Installer: Commandline is: -psn_0_557192
10/13/11 1:45:40.900 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:45:42.164 PM com.apple.launchd.peruser.501: ([0x0-0x88088].com.adobe.air.Installer[584]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:45:42.330 PM ReportCrash: Saved crash report for Adobe AIR Installer[584] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-134542_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:56:17.999 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 1:56:20.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 1:56:32.049 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 1:56:35.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 1:56:39.000 PM kernel: AirPort: Link Up on en1
10/13/11 1:56:40.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 1:56:40.963 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:56:41.233 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:56:45.862 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 1:57:48.677 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 1:57:48.677 PM Adobe AIR Installer: Commandline is: -psn_0_98328
10/13/11 1:57:48.677 PM Adobe AIR Installer: No installed runtime detected
10/13/11 1:57:55.626 PM com.apple.launchd.peruser.501: ([0x0-0x18018].com.adobe.air.Installer[200]) Job appears to have crashed: Segmentation fault: 11
10/13/11 1:57:56.255 PM ReportCrash: Saved crash report for Adobe AIR Installer[200] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-135756_Stephen-Wrights-MacBook-Pro.crash
10/13/11 1:58:14.775 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.ApplicationInstaller[209]) Exited with code: 4
10/13/11 2:01:00.067 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:01:00.067 PM Adobe AIR Installer: Commandline is: -uninstall
10/13/11 2:01:00.067 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:01:01.520 PM ReportCrash: Saved crash report for Adobe AIR Installer[549] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140101_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:04:15.960 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:04:15.960 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air
10/13/11 2:04:15.960 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:04:17.375 PM ReportCrash: Saved crash report for Adobe AIR Installer[604] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140417_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:04:17.378 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160551_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:05:19.270 PM com.apple.launchd.peruser.501: ([0x0-0x38038].com.adobe.air.ApplicationInstaller[875]) Exited with code: 4
10/13/11 2:09:36.467 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:09:36.468 PM Adobe AIR Installer: Commandline is: -psn_0_266305
10/13/11 2:09:36.468 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:09:37.801 PM com.apple.launchd.peruser.501: ([0x0-0x41041].com.adobe.air.Installer[909]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:09:38.016 PM ReportCrash: Saved crash report for Adobe AIR Installer[909] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-140938_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:09:38.019 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160607_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:10:04.777 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:10:04.777 PM Adobe AIR Installer: Commandline is: -playerVersion=11,0,1,152 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://downloads.tweetdeck.com/TweetDeck_0_38.2.air
10/13/11 2:10:04.777 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:10:06.144 PM ReportCrash: Saved crash report for Adobe AIR Installer[916] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141006_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:10:06.148 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-12-160631_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:15:05.254 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:15:05.254 PM Adobe AIR Installer: Commandline is: -psn_0_319566
10/13/11 2:15:05.254 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:15:05.936 PM Adobe AIR Installer: -[__NSCFType backingScaleFactor]: unrecognized selector sent to instance 0x14f160
10/13/11 2:15:33.948 PM com.apple.launchd.peruser.501: ([0x0-0x4e04e].com.adobe.air.Installer[942]) Job appears to have crashed: Bus error: 10
10/13/11 2:15:34.108 PM ReportCrash: Saved crash report for Adobe AIR Installer[942] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141534_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:15:34.111 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-124814_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:16:58.472 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 2:17:01.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 2:17:11.933 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 2:17:15.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 2:17:18.000 PM kernel: AirPort: Link Up on en1
10/13/11 2:17:18.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 2:17:22.468 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:18:55.979 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:18:55.980 PM Adobe AIR Installer: Commandline is: -psn_0_114716
10/13/11 2:18:55.980 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:19:03.180 PM com.apple.launchd.peruser.501: ([0x0-0x1c01c].com.adobe.air.Installer[213]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:19:03.740 PM ReportCrash: Saved crash report for Adobe AIR Installer[213] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-141903_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:19:03.869 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-124844_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:22:07.124 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:22:07.124 PM Adobe AIR Installer: Commandline is: -psn_0_143395
10/13/11 2:22:07.124 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:22:08.402 PM com.apple.launchd.peruser.501: ([0x0-0x23023].com.adobe.air.Installer[265]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:22:08.577 PM ReportCrash: Saved crash report for Adobe AIR Installer[265] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142208_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:22:08.580 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-125045_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:23:51.786 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:23:51.786 PM Adobe AIR Installer: Commandline is: -psn_0_167977
10/13/11 2:23:51.786 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:23:53.029 PM com.apple.launchd.peruser.501: ([0x0-0x29029].com.adobe.air.Installer[301]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:23:53.194 PM ReportCrash: Saved crash report for Adobe AIR Installer[301] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142353_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:23:53.197 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-131826_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:25:38.323 PM sudo:    Steve : TTY=ttys000 ; PWD=/Users/Steve ; USER=root ; COMMAND=/Volumes/Adobe AIR/Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer -silent -eulaAccepted
10/13/11 2:25:38.908 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:25:38.908 PM Adobe AIR Installer: Commandline is: -silent -eulaAccepted
10/13/11 2:25:38.908 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:25:40.304 PM ReportCrash: Saved crash report for Adobe AIR Installer[315] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142540_localhost.crash
10/13/11 2:26:06.354 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:26:06.354 PM Adobe AIR Installer: Commandline is: -psn_0_184365
10/13/11 2:26:06.354 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:26:07.682 PM com.apple.launchd.peruser.501: ([0x0-0x2d02d].com.adobe.air.Installer[322]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:26:07.841 PM ReportCrash: Saved crash report for Adobe AIR Installer[322] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142607_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:07.845 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132020_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:56.590 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:26:56.590 PM Adobe AIR Installer: Commandline is: -psn_0_225335
10/13/11 2:26:56.590 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:26:57.864 PM com.apple.launchd.peruser.501: ([0x0-0x37037].com.adobe.air.Installer[349]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:26:57.989 PM ReportCrash: Saved crash report for Adobe AIR Installer[349] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-142657_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:26:57.993 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132404_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:29:01.315 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:29:44.576 PM UserEventAgent: WirelessAirPortDeviceNameCopy(): no BSD interface name found for object 12295
10/13/11 2:29:48.000 PM kernel: AirPort_Brcm4331: Ethernet address e4:ce:8f:41:c1:7c
10/13/11 2:30:01.170 PM airportd: _processDLILEvent: en1 attached (down)
10/13/11 2:30:01.000 PM kernel: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
10/13/11 2:30:05.000 PM kernel: AirPort: Link Up on en1
10/13/11 2:30:05.000 PM kernel: AirPort: RSN handshake complete on en1
10/13/11 2:30:07.196 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:30:09.005 PM airportd: _doAutoJoin: Already associated to “MyNet”. Bailing on auto-join.
10/13/11 2:33:54.896 PM Adobe AIR Installer: Runtime Installer begin with version 3.0.0.4080 on Mac OS 10.7.2 x86
10/13/11 2:33:54.896 PM Adobe AIR Installer: Commandline is: -psn_0_110619
10/13/11 2:33:54.896 PM Adobe AIR Installer: No installed runtime detected
10/13/11 2:34:03.677 PM com.apple.launchd.peruser.501: ([0x0-0x1b01b].com.adobe.air.Installer[216]) Job appears to have crashed: Segmentation fault: 11
10/13/11 2:34:04.337 PM ReportCrash: Saved crash report for Adobe AIR Installer[216] version 3.0 (3.0.0.4080) to /Users/Steve/Library/Logs/DiagnosticReports/Adobe AIR Installer_2011-10-13-143404_Stephen-Wrights-MacBook-Pro.crash
10/13/11 2:34:04.480 PM ReportCrash: Removing excessive log: file://localhost/Users/Steve/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_2011- 10-13-132448_Stephen-Wrights-MacBook-Pro.crash

Robert.Delfs wrote:
1. Brand new MacBook Pro 2.5 GHz Intel Core i7 machine with two graphics chips (Intel HD Graphics 3000+ AMD Radeon HD 6770M), with   OS X 10.7.2 Lion (Build 11C74) pre-installed.
2. Attempting to download latest version of Photoshop CS5 fails.
     a. Downloading CS5 from Adobe.com requires pre-installing Adobe Download Assistant.
     b. Adobe Download Assistant can be downloaded but cannot be installed because it requires pre-installing Adobe AIR.
     c. Adobe AIR can be downloaded but won't install. Sometimes it issues error msg saying it requires most recent version of Adobe AIR, other times there is no screen activity after attempting to install from <AdobeAir.dmg>.
2. There is no option to turn off automatic graphics switching in Energy Saver System Preferences on this computer, so that suggested solution does not work.
3.   Turning off (unchecking) "Automatically reduce brightness before display goes to sleep" has no effect — still unable to install AIR.
This is a nightmare. The reason I bought this computer rather than a less expensive model was to run Lightroom (which did install OK) and Photoshop CS5. HELP!
Robert
My suggestion would be to reinstall Lion from zero. No update.
I did that, and now I can install / uninstall Air without problems.
The installation takes about 20 minutes...

Unable to open pdf created with Acrobat Pro using Adobe Reader X

Files created with some Adobe Professional applications such as Acrobat Pro ensure the file is small by excluding font information from the file. Simple pdf creation applications embed the font in the file, which makes for transportability between apps but does make the files big.
The problem i have experienced is that Adobe Reader X is one of the simple app varieties, so is unable to open, print, or read files created using Adobe Acrobat Pro..
i'd welcome any help in (a) finding a free app that opens these 'pro pdf' files, OR (b) an option setting in Acrobat Pro which includes the font information in the file - or both!

There are so many things wrong, around a tiny grain of truth, it really isn't worth examining. Not at this stage if you are more interested in getting things working. It may be worth asking you though, since Reader doesn't even launch for you, how you came to focus on font embedding being the cause.
Ok, Reader doesn't launch. Suppose you start Reader FIRST. Then use File > Open on your PDF.

Can I make a PDF form that can be filled/saved in Illustrator/InDesign without Acrobat Pro?

Can I make a PDF form that can be filled out and (more importantly saved) in Illustrator or InDesign without having to use Adobe Acrobat Pro?
I only have Adobe Reader XI. Do I need to purchase Adobe Acrobat Pro in order to make a PDF form that can be filled out and saved by others? or is it possible to do this solely through Illustrator, InDesign, and/or Adobe Reader?

InDesign can export to a filable form, assuming you add the fields in InDesign (6/CC) and export as an interactive PDF. You can't create a form with Reader or Illustrator. You also can't Reader-enable with anything other than Acrobat, so Reader users will have to use version 11 in order to save a filled-in form.

Formatting of text fields when exporting from InDesign to Acrobat Pro

How does one preserve the formatting of a text field when exporting from InDesign CS6 to Acrobat Pro? It loses both the font and the alignment formatting in the PDF.

Use a font that allows embedding/ check the font embedding settings in the PDF output settings.
Mylenium

Problems installing free trial of Acrobat Pro XI

Hi everyone,
I've completed all the steps I've been prompted with so far to download the Acrobat Pro free trial and the Install Adobe Download Assistant icon is in my dock (I'm on a Mac running OSX) but it's not showing up in my applications list and I can't figure out how to open it or what I should be doing now in order to use it. Any suggestions? I need to get this sorted urgently...

Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: @(#)PROGRAM:Install PROJECT:Install-735
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: @(#)PROGRAM:Installer PROJECT:Installer-618
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Hardware: MacBookPro8,2 @ 2.20 GHz (x 8), 4096 MB RAM
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Running OS Build: Mac OS X 10.8.5 (12F45)
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: TMPDIR=/var/folders/3_/l_2qym6n4mx605b9xs2tz1y80000gn/T/
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: SHELL=/bin/bash
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: HOME=/Users/SonyaGayBourn
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: USER=SonyaGayBourn
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: LOGNAME=SonyaGayBourn
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: SSH_AUTH_SOCK=/tmp/launch-QmehBF/Listeners
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: Apple_Ubiquity_Message=/tmp/launch-Ug9ebC/Apple_Ubiquity_Message
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: Apple_PubSub_Socket_Render=/tmp/launch-0MYd99/Render
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: DISPLAY=/tmp/launch-xw2Y8L/org.macosforge.xquartz:0
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: COMMAND_MODE=unix2003
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: DYLD_INSERT_LIBRARIES=
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: DYLD_LIBRARY_PATH=/Applications/Firefox.app/Contents/MacOS
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: MOZ_CRASHREPORTER_DATA_DIRECTORY=/Users/SonyaGayBourn/Library/Application Support/Firefox/Crash Reports
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: MOZ_CRASHREPORTER_RESTART_ARG_0=/Applications/Firefox.app/Contents/MacOS/firefox
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: MOZ_CRASHREPORTER_RESTART_ARG_1=-psn_0_204850
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: MOZ_CRASHREPORTER_RESTART_ARG_2=
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: MOZ_CRASHREPORTER_STRINGS_OVERRIDE=/Applications/Firefox.app/Contents/MacOS/browser/crash reporter-override.ini
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: MOZ_LAUNCHED_CHILD=
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: NO_EM_RESTART=
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: XRE_BINARY_PATH=
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: XRE_PROFILE_LOCAL_PATH=
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: XRE_PROFILE_NAME=
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: XRE_PROFILE_PATH=
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: XRE_START_OFFLINE=
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: XUL_APP_FILE=
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0:0
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Adobe Acrobat XI Pro (11.0.07)   Installation Log
Jun 11 00:33:53 unknown60c5478ee142 Installer[4728]: Opened from: /Volumes/Acrobat 11/Adobe Acrobat XI/Adobe Acrobat XI Pro Installer.pkg
Jun 11 00:33:56 unknown60c5478ee142 Installer[4728]: Product archive /Volumes/Acrobat 11/Adobe Acrobat XI/Adobe Acrobat XI Pro Installer.pkg trustLevel=202
Jun 11 00:34:19 unknown60c5478ee142 Installer[4728]: JS: 10.6 or higher:1
Jun 11 00:34:20 unknown60c5478ee142 Installer[4728]: InstallerStatusNotifications plugin loaded
Jun 11 00:34:33 unknown60c5478ee142 runner[4741]: Administrator authorization granted.
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: ================================================================================
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: User picked Standard Install
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: Choices selected for installation:
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]:     Install: " Adobe Acrobat XI Pro (11.0.07) "
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]:         Adobe Acrobat XI Pro Installer.pkg#acrobatpreinstall.pkg : com.adobe.acrobat.11.viewer.preinstall.pkg.MUI : 11.0.0
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]:         Adobe Acrobat XI Pro Installer.pkg#AdobeApplicationManager.pkg : com.adobe.PDApp.AdobeApplicationManager.installer.pkg : 1
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]:     Install: "Application"
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]:         Adobe Acrobat XI Pro Installer.pkg#application.pkg : com.adobe.acrobat.11.viewer.app.pkg.MUI : 11.0.0
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]:     Install: "Browser Plug-In"
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]:         Adobe Acrobat XI Pro Installer.pkg#browserPlugin.pkg : com.adobe.acrobat.11.viewer.browser.pkg.MUI : 11.0.0
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]:         Adobe Acrobat XI Pro Installer.pkg#support.pkg : com.adobe.acrobat.11.viewer.appsupport.pkg.MUI : 11.0.0
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]:         Adobe Acrobat XI Pro Installer.pkg#automator.pkg : com.adobe.acrobat.11.viewer.print_automator.pkg.MUI : 11.0.0
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]:         Adobe Acrobat XI Pro Installer.pkg#pdfservices.pkg : com.adobe.acrobat.11.viewer.print_pdf_services.pkg.MUI : 11.0.0
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]:         Adobe Acrobat XI Pro Installer.pkg#payload.pkg : com.adobe.acrobat.viewer.11.0.07.patch.pkg : 11.0.07
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: ================================================================================
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: It took 0.00 seconds to summarize the package selections.
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: -[IFDInstallController(Private) _buildInstallPlan]: location = file://localhost
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#acrobatpreinstall.pkg
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#AdobeApplicationManager.pkg
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#application.pkg
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#browserPlugin.pkg
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#support.pkg
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#automator.pkg
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#pdfservices.pkg
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: -[IFDInstallController(Private) _buildInstallPlan]: file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#payload.pkg
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: Set authorization level to root for session
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: Will use PK session
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: Starting installation:
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: Configuring volume "Macintosh HD"
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: Preparing disk for local booted install.
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: Free space on "Macintosh HD": 87.28 GB (87284850688 bytes).
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: Create temporary directory "/var/folders/3_/l_2qym6n4mx605b9xs2tz1y80000gn/T//Install.47282WITFu"
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: IFPKInstallElement (8 packages)
Jun 11 00:34:33 unknown60c5478ee142 Installer[4728]: Using authorization level of root for IFPKInstallElement
Jun 11 00:34:34 unknown60c5478ee142 installd[4745]: installd: Starting
Jun 11 00:34:34 unknown60c5478ee142 installd[4745]: installd: uid=0, euid=0
Jun 11 00:34:34 unknown60c5478ee142 installd[4745]: PackageKit: ----- Begin install -----
Jun 11 00:34:34 unknown60c5478ee142 installd[4745]: PackageKit: request=PKInstallRequest <8 packages, destination=/>
Jun 11 00:34:34 unknown60c5478ee142 installd[4745]: PackageKit: packages=(
        "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#acrobatpreinstall.pkg>",
        "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#AdobeApplicationManager.pkg>",
        "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#application.pkg>",
        "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#browserPlugin.pkg>",
        "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#support.pkg>",
        "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#automator.pkg>",
        "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#pdfservices.pkg>",
        "PKLeopardPackage <file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#payload.pkg>"
Jun 11 00:34:38 unknown60c5478ee142 installd[4745]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#acrobatpreinstall.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/tmp, uid=0)
Jun 11 00:34:40 unknown60c5478ee142 installd[4745]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#AdobeApplicationManager.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root, uid=0)
Jun 11 00:34:50 unknown60c5478ee142 installd[4745]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#application.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Applications/Adobe Acrobat XI Pro, uid=0)
Jun 11 00:35:10 unknown60c5478ee142 installd[4745]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#browserPlugin.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Library/Internet Plug-Ins, uid=0)
Jun 11 00:35:12 unknown60c5478ee142 installd[4745]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#support.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Library/Application Support, uid=0)
Jun 11 00:35:15 unknown60c5478ee142 installd[4745]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#automator.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Library/Automator, uid=0)
Jun 11 00:35:15 unknown60c5478ee142 installd[4745]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#pdfservices.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/Library/PDF Services, uid=0)
Jun 11 00:35:20 unknown60c5478ee142 installd[4745]: PackageKit: Extracting file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20I nstaller.pkg#payload.pkg (destination=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root/tmp/com.adobe.acrobat.viewer.updater, uid=0)
Jun 11 00:35:24 unknown60c5478ee142 installd[4745]: PackageKit: prevent user idle system sleep
Jun 11 00:35:24 unknown60c5478ee142 installd[4745]: PackageKit: suspending backupd
Jun 11 00:35:24 unknown60c5478ee142 installd[4745]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.Wdlw2V/Scripts/com.adobe.acrobat.11.viewer.preinstall.pkg.M UI.JqQ9y5
Jun 11 00:35:25 unknown60c5478ee142 install_monitor[4751]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Jun 11 00:35:28 unknown60c5478ee142 installd[4745]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.Wdlw2V/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.t5Z4jL
Jun 11 00:35:28 unknown60c5478ee142 installd[4745]: ./preinstall: AAMInstaller: PRE AAM INSTALL....................
Jun 11 00:35:28 unknown60c5478ee142 installd[4745]: ./preinstall: AAMInstaller: AAMIAssetsDir /private/tmp/PKInstallSandbox.Wdlw2V/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.t5Z4jL
Jun 11 00:35:28 unknown60c5478ee142 installd[4745]: ./preinstall: AAMInstaller: Checking for ignore AAM.
Jun 11 00:35:29 unknown60c5478ee142 installd[4745]: ./preinstall: AAMInstaller: ignore_aam return code 1.
Jun 11 00:35:29 unknown60c5478ee142 installd[4745]: ./preinstall: AAMInstaller: Launch AAM Installation in silent mode...
Jun 11 00:35:29 unknown60c5478ee142 installd[4745]: ./preinstall: Starting Installer... In Silent mode.
Jun 11 00:36:04 unknown60c5478ee142 installd[4745]: ./preinstall: Installation successful.
Jun 11 00:36:04 unknown60c5478ee142 installd[4745]: ./preinstall: Exiting Installer with Code: 0
Jun 11 00:36:05 unknown60c5478ee142 installd[4745]: ./preinstall: AAMInstaller: Exit status: 0
Jun 11 00:36:05 unknown60c5478ee142 installd[4745]: ./preinstall: AAMInstaller: For more detailed logs check:~/Library/Logs/PDApp.log
Jun 11 00:36:05 unknown60c5478ee142 installd[4745]: ./preinstall: AAMInstaller: AAM Install Success.
Jun 11 00:36:05 unknown60c5478ee142 installd[4745]: ./preinstall: AAMInstaller: END OF PRE AAM INSTALL....................
Jun 11 00:36:05 unknown60c5478ee142 installd[4745]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.Wdlw2V/Scripts/com.adobe.acrobat.11.viewer.app.pkg.MUI.TMsP 8B
Jun 11 00:36:07 unknown60c5478ee142 installd[4745]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.Wdlw2V/Scripts/com.adobe.acrobat.viewer.11.0.07.patch.pkg.r Tbltj
Jun 11 00:36:07 unknown60c5478ee142 installd[4745]: ./preinstall: INFO: Patch is running in chained installer mode.
Jun 11 00:36:07 unknown60c5478ee142 installd[4745]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/Cleanup At Startup/PKInstallSandboxManager/1.sandbox/Root (3 items) to /
Jun 11 00:36:23 unknown60c5478ee142 installd[4745]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.Wdlw2V/Scripts/com.adobe.PDApp.AdobeApplicationManager.inst aller.pkg.t5Z4jL
Jun 11 00:36:23 unknown60c5478ee142 installd[4745]: ./postinstall: AAMInstaller: POST AAM INSTALL....................
Jun 11 00:36:23 unknown60c5478ee142 installd[4745]: ./postinstall: AAMInstaller: END OF POST AAM INSTALL....................
Jun 11 00:36:23 unknown60c5478ee142 installd[4745]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.Wdlw2V/Scripts/com.adobe.acrobat.11.viewer.app.pkg.MUI.TMsP 8B
Jun 11 00:36:25 unknown60c5478ee142 installd[4745]: ./postinstall: Unexpected element in installation dir: Icon
    . Not customizing the icon.
Jun 11 00:36:25 unknown60c5478ee142 installd[4745]: ./postinstall: AcroInstallLocaleID=MUI added in AcroLocale.plist of Adobe Acrobat Pro.app/Contents
Jun 11 00:36:29 unknown60c5478ee142 installd[4745]: ./postinstall: Replacing the hive AdobePDFSettings of /Library/Preferences/com.adobe.PDFAdminSettings.plist with that of /private/tmp/PKInstallSandbox.Wdlw2V/Scripts/com.adobe.acrobat.11.viewer.app.pkg.MUI.TMsP 8B/Resources/com.adobe.PDFAdminSettings.plist
Jun 11 00:36:29 unknown60c5478ee142 installd[4745]: ./postinstall: Error in converting the plist /Library/Preferences/com.adobe.PDFAdminSettings.plist to xml1 format
Jun 11 00:36:29 unknown60c5478ee142 installd[4745]: ./postinstall: Could not install PDFAdminSettings
Jun 11 00:36:29 unknown60c5478ee142 install_monitor[4751]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr
Jun 11 00:36:29 unknown60c5478ee142 installd[4745]: PackageKit: releasing backupd
Jun 11 00:36:30 unknown60c5478ee142 installd[4745]: PackageKit: allow user idle system sleep
Jun 11 00:36:31 unknown60c5478ee142 installd[4745]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Acrobat XI Pro Installer.pkg”." UserInfo=0x7f885ee03c70 {NSFilePath=./postinstall, NSURL=file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20P ro%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.11.viewer.app.pkg.MUI, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Acrobat XI Pro Installer.pkg”.} {
        NSFilePath = "./postinstall";
        NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAdobe Acrobat XI Pro Installer.pkg\U201d.";
        NSURL = "file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20Pro%20 Installer.pkg#application.pkg";
        PKInstallPackageIdentifier = "com.adobe.acrobat.11.viewer.app.pkg.MUI";
Jun 11 00:36:31 unknown60c5478ee142 Installer[4728]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “Adobe Acrobat XI Pro Installer.pkg”." UserInfo=0x7febadd127f0 {NSFilePath=./postinstall, NSURL=file://localhost/Volumes/Acrobat%2011/Adobe%20Acrobat%20XI/Adobe%20Acrobat%20XI%20P ro%20Installer.pkg#application.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.11.viewer.app.pkg.MUI, NSLocalizedDescription=An error occurred while running scripts from the package “Adobe Acrobat XI Pro Installer.pkg”.}
Jun 11 00:36:31 unknown60c5478ee142 Installer[4728]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jun 11 00:36:31 unknown60c5478ee142 Installer[4728]: IFDInstallController AA03CDB0 state = 7
Jun 11 00:36:31 unknown60c5478ee142 Installer[4728]: Displaying 'Install Failed' UI.
Jun 11 00:36:31 unknown60c5478ee142 Installer[4728]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

Can I make an install disk for adobe acrobat pro xi?

Downloaded and installed the software, Acrobat Pro XI running on WIN XP. I'm thinking it may be useful to have a disk image from which I could reinstall should the need arise. How does one make an install CD of the product?
Thanks!

You don't need to make an install CD; possibly you can't. But what you can do is simply back up what you downloaded. This is a really good idea, because if you lose your computer or the disk fails you can find you have to buy everything again.
Now, what you downloaded can sometimes be unhelpful, an incomplete installer which connects to the internet. Check the size. If it's over 100 megabytes it's probably the real thing.
I finish by
(1) writing on the CD, with permanent marker, the serial number
(2) putting it in a safe and separate place so a thief would be unlikely to take both the computer and CD, and a localised fire not damage both.

Unable to install Illutrator, InDesign, or Acrobat Pro

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