Unable to launch MacHelp in OS10.3.9

Since doing 10.3.9 Combined Update yesterday, MacHelp won't launch. The icon pops up in the Dock, Help Window opens on desktop but then disappears as does the dock alias.

oldmacguy,
Troubleshooting Help Viewer by Dr. Smoke may be "Helpful."
;~)

Similar Messages

  • 'Unable to Launch Application Error' - Java Web Start Running Under MS IIS.

    I am attempting to render the following .jnlp in MS IE:
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    <jnlp
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       href="LottoMadness.jnlp">
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         <vendor>Rogers Cadenhead</vendor>
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         at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
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         at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)
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    AndrewThompson64 wrote:
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    </html>When I attempt to render the URL in IE, I see the page just fine. The URL is use is:
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    >
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  • Unable to launch firefox above 3.0 after upgrade attempt

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  • Unable to launch Report Builder 3.0

    I am running Reporting Services 2012 in Sharepoint integrated mode. I'm using Sharepoint 2010. My server is located in the US. Both my overseas and US users are unable to launch Report Builder but the errors are different.
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       at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
       at System.Deployment.Application.DownloadManager.DownloadDependencies(SubscriptionState subState, AssemblyManifest deployManifest, AssemblyManifest appManifest, Uri sourceUriBase, String targetDirectory, String group, IDownloadNotification
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      System.Deployment.Application.DeploymentException (InvalidManifest)
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      - Stack trace:
    US user:
    Following errors were detected during this operation.
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    Hi,
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    PLATFORM VERSION INFO
    Windows : 6.2.9200.0 (Win32NT)
    Common Language Runtime
    : 4.0.30319.18408
    System.Deployment.dll
    : 4.0.30319.17929 built by: FX45RTMREL
    clr.dll : 4.0.30319.18408 built by: FX451RTMGREL
    dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
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    X-Powered-By
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    X-Powered-By
    : ASP.NET
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    * [8/25/2014 3:37:07 AM] : Installation of the application has started.
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    at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri&
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    at System.Deployment.Application.ComponentVerifier.VerifyFileHash(String filePath, Hash hash)
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    No transaction information is available.

  • Unable to launch application with webstart

    Hi all, hope someone can help
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  • Unable to launch application

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  • Application Error: Unable to launch application

    Hi guys,
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    private JProgressBar progressBar;
    private JSlider slider;
    private JComboBox actionList;
    private JCheckBox autoButton;
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    constraints.gridy = 0;
    constraints.gridwidth = 1;
    constraints.gridheight = 1;
    constraints.weightx = 0;
    constraints.weighty = 0;
    constraints.fill = GridBagConstraints.NONE;
    constraints.anchor = GridBagConstraints.NORTHWEST;
    constraints.insets = new Insets(5, 5, 0, 0);
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    add(label);
    label = new JLabel("Action");
    constraints.gridx = 1;
    layout.setConstraints(label, constraints);
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    label = new JLabel("Advance");
    constraints.gridx = 2;
    layout.setConstraints(label, constraints);
    add(label);
    label = new JLabel("Timer Progress");
    constraints.gridx = 0;
    constraints.gridy = 4;
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    JPanel aPanel = new JPanel();
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    aPanel.setBackground(Color.black);
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    buttons.setBackground(Color.black);
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    buttons[0].setText("Red");
    buttons[1].setText("Yellow");
    buttons[2].setText("Green");
    buttons[0].setForeground(Color.red);
    buttons[1].setForeground(Color.yellow);
    buttons[2].setForeground(Color.green);
    constraints.gridx = 0;
    constraints.gridy = 1;
    constraints.gridheight = 3;
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    add(aPanel);
    // Make the Actions List
    String[] actions = {"Stop", "Yield", "Go"};
    actionList = new JComboBox(actions);
    constraints.gridx = 1;
    constraints.gridy = 1;
    constraints.gridheight = 1;
    constraints.weightx = 1;
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    slider = new JSlider(JSlider.HORIZONTAL, 0, 20, 1);
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    slider.setMinorTickSpacing(1);
    slider.setPaintTicks(true);
    slider.setPaintLabels(true);
    constraints.gridx = 1;
    constraints.gridy = 3;
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    add(slider);
    // Add the auto checkbox button
    autoButton = new JCheckBox("Auto Advance");
    constraints.gridx = 1;
    constraints.gridy = 2;
    constraints.fill = GridBagConstraints.BOTH;
    layout.setConstraints(autoButton, constraints);
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    // Add the Advance Picture button
    advButton = new JButton(new ImageIcon("RedLight.jpg"));
    constraints.gridx = 2;
    constraints.gridy = 1;
    constraints.gridheight = 3;
    constraints.weightx = 0;
    constraints.weighty = 1;
    constraints.fill = GridBagConstraints.BOTH;
    constraints.insets = new Insets(5, 5, 0, 5);
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    // Add the progress bar
    progressBar = new JProgressBar(JProgressBar.HORIZONTAL, 0, 8);
    constraints.gridx = 0;
    constraints.gridy = 5;
    constraints.gridwidth = 3;
    constraints.gridheight = 1;
    constraints.weightx = 1;
    constraints.weighty = 2;
    constraints.fill = GridBagConstraints.BOTH;
    constraints.insets = new Insets(5, 5, 5, 5);
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    com.sun.deploy.net.FailedDownloadException: Unable to load resource: file:/C:/Documents and Settings/HP_Administrator/Desktop/TrafficLight/TrafficLight.jnlp
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         at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
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         at com.sun.javaws.Main.launchApp(Unknown Source)
         at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
         at com.sun.javaws.Main$1.run(Unknown Source)
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    java.io.FileNotFoundException: C:\Documents and Settings\HP_Administrator\Desktop\TrafficLight\TrafficLight.jnlp (The system cannot find the path specified)
         at java.io.FileInputStream.open(Native Method)
         at java.io.FileInputStream.<init>(Unknown Source)
         at java.io.FileInputStream.<init>(Unknown Source)
         at sun.net.www.protocol.file.FileURLConnection.connect(Unknown Source)
         at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
         at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
         at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getCacheEntry(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
         at com.sun.deploy.net.DownloadEngine.getResourceCacheEntry(Unknown Source)
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              

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    Hi, I've missed three weeks of classes because of the same error listed above.  Everything was fine and Blackboard Collaborate Elluminate worked almost effortlessly for 5 or 6 weeks.  Suddenly I tried to log in for a live lecture and this error occurred.  Other students were having trouble and still are.  Tech support at the school couldn't fix it, so they referred me to Blackboard Collaborate tech support (level 2).  They haven't been able to fix it either.  They recommended the same steps listed at the top of this email.  I executed all of them but still receive the same error.  Additionally, at one point, I was unable to install Java.  Funny things seem to happen when I get on the line with tech support to solve this problem, although funny things don't happen during the other work I do on this computer.  Technical language, I know.  :-)
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    OS:  Windows 8
    Browsers:  IE (threw this one out), Chrome, Firefox, Safari (tested in all four)
    Sample of Recorded lectures I'm trying to access (missed live ones):
    1.  https://sas.elluminate.com/mr.jnlp?suid=M.60B248A725D4A32CA5B76ADD737480&sid=99
    2.  https://sas.elluminate.com/mr.jnlp?suid=M.439DBCFAF3A92D0CF4463E08F292FF&sid=99
    3.  https://sas.elluminate.com/mr.jnlp?suid=M.CEEE93FF5E74424C9522175933AEAB&sid=99
    4.  https://sas.elluminate.com/mr.jnlp?suid=M.5CBD227A9E691833B971171B71F3F5&sid=99
    5.  https://sas.elluminate.com/mr.jnlp?suid=M.A3B01958884535C4DA594910D08F3A&sid=99
    6.  https://sas.elluminate.com/mr.jnlp?suid=M.F7B438C6DDB82538CAFC2F4EF86FC4&sid=99
    7.  https://sas.elluminate.com/mr.jnlp?suid=M.B341AF2AE689D0DEFDCC7261ADA1DE&sid=99
    8.  https://sas.elluminate.com/mr.jnlp?suid=M.5EDE7727548758A71965665DE7B882&sid=99
    9.  https://sas.elluminate.com/mr.jnlp?suid=M.DF55C212D327654AE0969C0387E763&sid=99
    10.  https://sas.elluminate.com/mr.jnlp?suid=M.08C2668EDDCE02548EFB530E0A2370&sid=99
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    Location:  https://.../classroom-full.jar
    ERROR INFO END (my note on end of actual error language)
    ERROR More Information BEGIN
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        <nativelib href="audio-client-macosx-x86.jar"/>
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        <nativelib href="audio-client-windows-x86.jar"/>
        <nativelib href="audio-client-ecelp-windows-x86.jar"/>
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        <nativelib href="audio-client-webrtc-windows-x86.jar"/>
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      <resources os="Windows" arch="x86_64 amd64">
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        <nativelib href="classroom-util-platform-windows-x86_64.jar"/>
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      <resources os="Linux">
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      <resources os="Linux" arch="i386 x86">
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        <nativelib href="audio-client-ecelp-linux-x86.jar"/>
        <nativelib href="appshare-client-linux-x86.jar"/>
        <nativelib href="video-client-linux-x86.jar"/>
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      <resources os="Linux" arch="x86_64 amd64">
        <nativelib href="audio-client-ecelp-linux-x86_64.jar"/>
        <nativelib href="appshare-client-linux-x86_64.jar"/>
        <nativelib href="video-client-linux-x86_64.jar"/>
        <nativelib href="classroom-gui-linux-x86_64.jar"/>
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      <resources locale="ar">
        <jar href="lang-ar.jar"/>
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      <resources locale="bg">
        <jar href="lang-bg.jar"/>
      </resources>
      <resources locale="cy">
        <jar href="lang-cy.jar"/>
      </resources>
      <resources locale="da">
        <jar href="lang-da.jar"/>
      </resources>
      <resources locale="de">
        <jar href="lang-de.jar"/>
      </resources>
      <resources locale="en_GB">
        <jar href="lang-en_GB.jar"/>
      </resources>
      <resources locale="es">
        <jar href="lang-es.jar"/>
      </resources>
      <resources locale="fr">
        <jar href="lang-fr.jar"/>
      </resources>
      <resources locale="it">
        <jar href="lang-it.jar"/>
      </resources>
      <resources locale="iw">
        <jar href="lang-iw.jar"/>
      </resources>
      <resources locale="ja">
        <jar href="lang-ja.jar"/>
      </resources>
      <resources locale="ko">
        <jar href="lang-ko.jar"/>
      </resources>
      <resources locale="nl">
        <jar href="lang-nl.jar"/>
      </resources>
      <resources locale="pl">
        <jar href="lang-pl.jar"/>
      </resources>
      <resources locale="pt_BR">
        <jar href="lang-pt_BR.jar"/>
      </resources>
      <resources locale="ru">
        <jar href="lang-ru.jar"/>
      </resources>
      <resources locale="sv">
        <jar href="lang-sv.jar"/>
      </resources>
      <resources locale="th">
        <jar href="lang-th.jar"/>
      </resources>
      <resources locale="tr">
        <jar href="lang-tr.jar"/>
      </resources>
      <resources locale="vi">
        <jar href="lang-vi.jar"/>
      </resources>
      <resources locale="zh_CN">
        <jar href="lang-zh_CN.jar"/>
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      <resources locale="zh_TW">
        <jar href="lang-zh_TW.jar"/>
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      <resources>
        <j2se version="1.6+" initial-heap-size="512m" max-heap-size="512m"/>
        <property name="sun.jnu.encoding" value="UTF-8"/>
        <property name="apple.laf.useScreenMenuBar" value="true"/>
        <property name="apple.awt.window.position.forceSafeProgrammaticPositioning" value="false"/>
        <property name="jnlp.packEnabled" value="true"/>
        <jar href="classroom-full.jar" main="true"/>
        <jar href="guice-2.0-no_aop.jar"/>
        <jar href="classroom-mrf.jar"/>
        <jar href="classroom-version.jar"/>
        <jar href="classroom-util.jar"/>
        <jar href="classroom-capture.jar"/>
        <jar href="extra.jar"/>
        <jar href="classroom-gui.jar"/>
        <jar href="jinx-core.jar"/>
        <jar href="classroom-core.jar"/>
        <jar href="classroom-mlf.jar"/>
        <jar href="classroom-session.jar"/>
        <jar href="classroom-feature.jar"/>
        <jar href="classroom-imps.jar"/>
        <jar href="classroom-location.jar"/>
        <jar href="classroom-swing.jar"/>
        <jar href="wsfix.jar"/>
        <jar href="classroom-app.jar"/>
        <jar href="view-core.jar"/>
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