Unable to load database information

Hello All,
I am facing an issue while scheduling a crystal report from CMC or Infoview. When I schedule the report It throws an error saying "Unable to Load Database information". The report's data source connection is oracle database.
I have provided the database credentials,format and destination in CMC/Infoview. The BOE environment is as follows:
OS: Windows 2008 server 64 bit
BOE: Business Objects 3.1sp3, Crystal reports 2008 sp3
Oracle Client: oracle 11g 32 bit client
When I change the connection from oracle server to ODBC connection the report works fine. Is there any steps I am missing or is there database drivers connectivity issue because BOE and oracle are 32 bit client and OS is 64 bit client.
All the suggestion/answers are appreciated.
Thanks in advance...

First thought is that the application cannot access the DSN or database driver that the report was designed on, this could be permissions.
I tried to ping my database and was unable to find the host. I was under the assumption it was using TNSNames which is able to resolve.
How can I validate the permissions?
As I said I'm a little lost here. Apologies if I ask stupid questions.

Similar Messages

Unable to retrieve Object. Failed to load database information

I am getting the following error when trying to run my reports from Crystal XI with SQL Server 2005.
CrystalReportViewer
Error in File 180+DAYREP.EWARP: Failed to load database information.
Unable to retrieve Object.
Error in File 180+DAYREP.EWARP: Failed to load database information.
I have done some research on this but no luck on resolving the issue.
Any suggestions are welcome thanks.

First thought is that the application cannot access the DSN or database driver that the report was designed on, this could be permissions.
I tried to ping my database and was unable to find the host. I was under the assumption it was using TNSNames which is able to resolve.
How can I validate the permissions?
As I said I'm a little lost here. Apologies if I ask stupid questions.

SWPM - System Copy - Assertion Failed Unable to load database

Hello again,
(already the next question form me, sorry for this
I am executing a sysetm copy (DB-refresh) on ASE using SWPM.
However, in "Configure Components" step I get the error: Assertion failed. Unable to load database <SID of Target Sysetm>.
Where else can I check for errors?
I think it is still something on which I already worked (with other thread).
In sapinst_dev.log I found this
TRACE 2015-03-25 11:05:00.320
SAPInst calls the LogInquirer. The output of the LogInquirer can be found in file sapinst_loginquirer.log.
TRACE 2015-03-25 11:05:06.122 [iaxxgenimp.cpp:638]
 CGuiEngineImp::showMessageBox()
<html> <head> </head> <body> An error occurred while processing option SAP Enhancement Package 1 for SAP N
etWeaver 7.3 > SAP ASE > System Copy > Target System > Standard System > Based on AS ABAP > Database Refresh or M
ove( Last error reported by the step: Assertion failed: Unable to load database <SID>.). You can now: <ul>
<li> Choose Retry to repeat the current step. </li> <li> Choose Log Files to get more inform
ation about the error. </li> <li> Stop the option and continue later. </li> </ul> Log files are written to /t
mp/sapinst_instdir/NW731/SYB/COPY/SYSTEM/STD/AS-ABAP/REF. </body></html>
TRACE 2015-03-25 11:05:06.124 [iaxxgenimp.cpp:1031]
 CGuiEngineImp::acceptAnswerForBlockingRequest
Waiting for an answer from GUI
In sapinst.log I found this:
ERROR 2015-03-25 11:04:59.573
FCO-00011 The step syb_step_setup_preload with step key |NW_ABAP_DB_DBRefresh|ind|ind|ind|ind|0|0|NW_ABAP_DB|ind
|ind|ind|ind|0|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb|0|NW_S
YB_DB|ind|ind|ind|ind|SYB_DB_CONTEXT|0|syb_step_setup_preload was executed with status ERROR ( Last error reporte
d by the step: Assertion failed: Unable to load database <SID>.).
INFO 2015-03-25 11:04:59.772
Creating file /tmp/sapinst_instdir/NW731/SYB/COPY/SYSTEM/STD/AS-ABAP/REF/__instana_tmp.xml.
INFO 2015-03-25 11:05:00.307
Removed file /tmp/sapinst_instdir/NW731/SYB/COPY/SYSTEM/STD/AS-ABAP/REF/instslana.xml.
INFO 2015-03-25 11:05:00.308
Creating file /tmp/sapinst_instdir/NW731/SYB/COPY/SYSTEM/STD/AS-ABAP/REF/instslana.xml.

Hello Kiran,
I did a few tests again yesterday, and it was really a stupid mistake from myside.
The error message did mean, that there wasn't enough space.
It isn't the authority issue, it was a leak of space.
FYI, the complete DB-Size of Source System is required - NOT JUST RESERVED SPACE!!!
Thx for help and sorry for stealing your time :O

1002097 Unable to load database [Plan1]

Hi all,
I am not able to start the database from essbase. When i start the databse from app, I am getting below message from the panel.
server.XXXXAPP.Plan1     Get database properties     April 5, 2011 2:57:27 PM CAT     Failed
Error: 1002097 Unable to load database [Plan1]
Error: 1042015 Network error: Cannot Locate Connect Information For []
server.XXXXAPP.Plan1     Get database properties     April 5, 2011 2:57:36 PM CAT     Failed
Error: 1053001 Cannot open object file: C:\Hyperion\products\Essbase\EssbaseServer\app\XXXXAPP\Plan1\Plan1.esm
server.XXXXAPP.Plan1     Get database properties     April 5, 2011 2:57:36 PM CAT     Failed
Error: 1053001 Cannot open object file: C:\Hyperion\products\Essbase\EssbaseServer\app\XXXXAPP\Plan1\Plan1.esm
server.XXXXAPP.Plan1     Get database properties     April 5, 2011 2:57:40 PM CAT     Failed
Error: 1002097 Unable to load database [Plan1]
I tried deleting the app from essbase and create it from planning (through refreh/create) that is also giving me a olap planning exception "Unable to load database"
I can not open forms as well. it is giving me "Unable to obtain a connection to Hyperion Essbase. If this problem persists, please contact your administrator"
Any Help..?
Thanks !
Edited by: user8819264 on Apr 5, 2011 7:52 AM
Edited by: user8819264 on Apr 5, 2011 8:27 AM

Hi John,
Sry for the delayed reply. The issue was the same as you suggested. There were few esssvr processes running. I couldnt see that from the taskmanager i as was looking on the process that were running with the user i logged in. I could see all once i selected checkbox from "All users". Killed those services and now it is fine.
Thanks.

Unable to Load Database/Unable to create database.

RoboHelp 6.0 on my PC is suddenly unable to open existing
projects or create new ones. The problem is not in the projects, as
other people can unzip the same set of files and open them with
RoboHelp on their PCs.
The Details:
When attempting to open an existing project (any project
whether in version control or not), I get the message " Open
project was cancelled or the application was unable to load
database for..."
I found the article that says to delete the CPD and XPJ files
and then to use the Edit option to open the HHP file so that
RoboHelp will recreate the two files. When I try that, I get the
message "Unable to create database. Check that the directory is not
read-only." It's
not read-only.
When I attempt to create a new project, the application acts
like it is going to create one, but it just creates a project
folder without the new first topic and then repeats the New Project
Wizard window that prompts for title, etc. It will keep creating
folders and returning to this window in a loop without ever really
creating a project.
RoboSource Control is functioning normally, by the way.
I have uninstalled and reinstalled RH 6 several times, and
have even uninstalled RH 6 and installed to RH 5 just to see if it
could open projects, which it does with no problems. After that
test, I uninstalled RH 5 and reinstalled RH 6, only to encounter
the same problem all over again.
This started happening after I uninstalled other unrelated
software and received a message that some Service Pack 2 files had
been changed and prompting me to insert the Service Pack 2 CD,
which I don't have. This is because our IT department pre-builds
our systems from an image and then distributes job-specific
applications over the network. IT tried repairing Service Pack 2,
but that didn't work. I'd like to uninstall and reinstall Service
Pack 2, but the IT person says it's too risky on a system that was
built from an image.
We would like to find out
which files RoboHelp is looking for when it launches a
project so we can replace those files manually. Does anyone
know what they are or have another suggestion that might fix the
problem?
Otherwise, I am stuck having to allow IT to rebuild my
system. That means reinstalling and reconfiguring everything on it,
just as if I were upgrading to a new PC. This can take a whole work
week. However, I have already spent close to a work week on this
problem, so maybe rebuilding would save time in the long
run.

Problem Resolution = HHA.dll
For anyone who might be interested in the resolution to this
issue, we did rebuild my PC and reinstall all of my software. The
RoboHelp installation "complained" that I did not have HTML Help
Workshop on my system and told me to download version 1.4 from
Microsoft. I did have HTML Help Workshop..it's in my programs list.
(It's not listed in programs on my co-workers' PCs, and they were
not having problems, by the way.) But to make RH happy, I
uninstalled the workshop and tried to install the version from
Microsoft. But a message informed me that I already had a newer
version of the workshop on my system, and I was back where I
started. I could open projects, but there were weird problems.
Selecting Topic Properties was met with an error message, and when
the properties window opened, I could only see whatever template
was assigned (or none if the topic had lost its template), and
there was an extra section for Oracle help.
So I started dinking around in the registry to see if I could
get rid of any traces of the workshop so I could install the
version RH wanted or to find any other clues to my problem. Under
HTMLHelpAuthor, there was a reference to an HHA.dll file located in
C:\WINDOWS\system32...only the file did not exist on my system.
(Remember that my original problem was that some Service Pack 2
files were either modified or missing.) So I did a Google search on
that file name and found out that HTML Help Workshop is included in
newer Windows operating systems, but that people used to have to
get HTML Help Workshop from Microsoft, and that some people had
made the mistake of just putting the HHA.dll file into the
C:WINDOWS\system32 folder without also installing HTML Help
Workshop. At this point it was obvious that I needed the HHA.dll,
so I got it from a co-worker's PC. (Looking at the registry
entries, I can also see that my system was built with a slightly
different version of the operating system than my co-workers have.)
Adding the HHA file to my system solved the problem. All
projects but one were fine; one was still exhibiting the strange
behavior. I fixed it by going back to the RoboHelp 5 version of the
project and re-converting it to RoboHelp 6.
I suspect that if I had known about the HHA.dll file before
we rebuilt the PC, I could have solved the problem without going
through that painful process. That is why I thought I should post
the solution even though it was after the rebuild.

CSA MC Install error: Unable to load patch information

When we try to install CSA MC 5.2.0.263 (and 5.2.0.203) on Windows Server 2003 Ent Ed (or R2) we receive error:
"Unable to load patch information into the database"
How to solve the given error?

Just a couple things to check. If running the CSA agent on the MC make sure its disabled during the upgrade
You have enough free space in the installation directory

Failed to load database information. When previewing report in CMC

I attempting to load reports that are from our accounting program. The account program uses a ProvideX driver and every report I add to the CMC displays the same results
Unable to retrieve Object.
Failed to load database information. File xxxxxxxxx.rpt
When I am listing my connection source for the report I have the following selected:
Use custom database logon information specified here
For the driver I am listing
MAS 90 4.0 ODBC Driver
Server = SOTAMAS90
DATABASE= ABC
USER= bmb
Password= password
If I have any other settings or if I just choose standard ODBC I get the following results
Unable to retrieve Object.
The database logon information for this report is either incomplete or incorrect.
I can view reports fine from my Access Database but the SOTASMAS90 is causing problems.
Any ideas?
Thanks in advance!
Brian

I tried using the standard ODBC connection and I tried placing MAS 90 4.0 ODBC Driver in the custom driver.
If I go to my ODBC connections in my Administrative tools and select Add driver, the driver name that displays is MAS 90 4.0 ODBC Driver. So I was thinking that the CMC would be able to determine the driver if I used the same naming convention that was used by Windows.
I have some screenshots that I uploaded if you want to take a look. I figure this should just work.
Shows when I have selected the standard ODBC
http://i36.photobucket.com/albums/e31/bberrelez/image1.jpg
Shows when I specify a custom driver
http://i36.photobucket.com/albums/e31/bberrelez/image2.jpg
Displays the drivers I am able to choose from within CMC
http://i36.photobucket.com/albums/e31/bberrelez/image3.jpg
If I were to create a new ODBC connection in Windows
http://i36.photobucket.com/albums/e31/bberrelez/ODBC.jpg
Thanks helping me with this. I appreciate it!

Crystal 2011 Failed to load database information error when upgrading from 2008.

I'm unable to get past this error. Error in File ~tmp34887ec5d7e6780.rpt: Failed to load database information.
Configured Windows 2008 64 bit Server
Installed Crystal Report Server 2011 - BI Enterprise 14.0.0
Oracle 11g 64 bit version
I can test the connection with success. I can also run the tnsping command without issues.
I pubished several working reports from Crystal 2008 to the new server with Crystal 2011. Every time I run a report, I end up with the generic connection error: Error in File ~tmp34887ec5d7e6780.rpt: Failed to load database information.
I saw a post that suggested installing the 32 bit Oracle Client first, and then the 64 bit client, but there was no indication that this would fix the error. Does anyone know if that is infact the solution, or are there other underlaying issues?
Thanks,
Sue

Hi Sue,
Make sure you have 32 Bit version Oracle Client installed on your server as CR2011 is a 32 bit application and CR2011 Processing Server is also 32 bit.
Check for the required Environment variables:
Navigate to Start -> Control Panel -> System.
Navigate to Advance system settings -> Environmental Variables.
Under the user's variable check the environmental variable as given below if any difference make the changes:
ORACLE_HOME=<64-bit version of the Oracle client>
ORACLE_HOME32=<32-bit version>
PATH=<64-bit version>
PATH32=<32-bit version>
BOE_USE_32BIT_ENV_FOR=ORACLE_HOME,PATH
OR
Install Oracle client as ‘Runtime’ install, then there is no need to set the Environment variables.
If the Oracle client is installed prior to Business Objects then just restart the BO servers to make it working.
I am assuming that you are recieving the error from BI launchpad so this post should have been on
SAP BI
- Shahnawaz

Hyperion Essbase Error: 1002097 Unable to load database [PlanType1]

Hello,
I am running Hyperion Essbase 9.2.0.3 version. This has happened 3 times now since last 2 weeks. I had to restore the APP folder from previous backup.
The message that i see is Error: 1002097 Unable to load database [PlanType1]
I have searched google and no luck. Anyone knows how to fix this or why we get this message. I don't want to restore from backup everytime.
Thanks
Azmat Bhatti

I think you have currepted backup.
Try run essmsh script to recover broken block's.
Backups - Files still locked after beginarchive

Torrentflux 2.4 (ADONewConnection: Unable to load database driver)

I'm trying to setup Torrentflux 2.4 on my server.
I used the torrentflux PKGBUILD vom AUR: http://aur.archlinux.org/packages.php?ID=1664
I set up Apache/MySQL/PHP following the guide. PHP test script is working fine:
<?php phpinfo(); ?>
I setup a symbolic link from /srv/http to my /opt/torrentflux
ls /srv/http/
insgesamt 4
-r--r--r-- 1 root root 20 6. Mär 21:23 test.php
lrwxrwxrwx 1 root root 17 6. Mär 21:07 torrentflux -> /opt/torrentflux/
When I try to open /torrentflux/login.php in my webbrowser it says
ADONewConnection: Unable to load database driver ''
I left the default in torrentflux' config.php:
$cfg["db_type"] = "mysql"; // mysql, postgres7, postgres8 view adodb/drivers/
ls /opt/torrentflux/adodb/drivers/
insgesamt 532
-r--r--r-- 1 root daemon 20476 6. Mär 20:44 adodb-mysql.inc.php
-r--r--r-- 1 root daemon 25340 6. Mär 20:44 adodb-mysqli.inc.php
-r--r--r-- 1 root daemon 3220 6. Mär 20:44 adodb-mysqlt.inc.php
I'm pretty new to the whole LAMP stuff, so can please any1 tell me what's going wrong?

Ok, some questions:
1. Did you enable mysql in php.ini?
http://wiki.archlinux.org/index.php/LAMP#MySQL
2. Did you read / follow the torrentflux installation guide included with the installation?
(if not, check here: http://www.torrentflux.com/)
3. I have not worked with the package from AUR, the package form the official site (again, http://www.torrentflux.com/) works well for me. Did you try this?

"Error 1002097 Unable to Load database" while starting an Essbase App.

Hello Essbase Experts,
I am getting below error while starting an Essbase Application:
"Error 1002097 Unable to Load database"
Below is an extract from the Essbase Application Log:
[2012-04-04T14:14:03.816-19:14] [RPA] [ESM-6] [ERROR] [32][] [ecid:1333566842161,0] [tid:2058170128] Unable to lock file
[SID/essbase/user_projects/epmsystem/EssbaseServer/essbaseserver1/app/RPA/RPA/RPA.esm]. Essbase will try again after a short
delay.
[2012-04-04T14:14:04.821-19:14] [RPA] [ESM-5] [ERROR] [32][] [ecid:1333566842161,0] [tid:2058170128] Unable to lock file
[SID/essbase/user_projects/epmsystem/EssbaseServer/essbaseserver1/app/RPA/RPA/RPA.esm]. Please make sure other processes do not
access Essbase files while Essbase server is running.
[2012-04-04T14:14:04.821-19:14] [RPA] [MBR-89] [WARNING] [1][] [ecid:1333566842161,0] [tid:2058170128] Unable to open
[SID/essbase/user_projects/epmsystem/EssbaseServer/essbaseserver1/app/RPA/RPA/RPA.esm] for database
[RPA][2012-04-04T14:14:04.821-19:14] [RPA] [SVR-97] [ERROR] [32][]
[ecid:1333566842161,0] [tid:2058170128] Unable to load database [RPA]
[2012-04-04T14:14:04.821-19:14] [RPA] [SVR-97] [ERROR] [32][]
[ecid:1333566842161,0] [tid:2058170128] Unable to load database []
[2012-04-04T14:14:04.835-19:14] [RPA] [SVR-97] [ERROR] [32][]
[ecid:1333566842161,0] [tid:2058170128] Unable to load database []
Please sugest pointers to start the application.
Thanks,
KK

*[2012-04-04T14:14:03.816-19:14] [RPA] [ESM-6] [ERROR] [32][] [ecid:1333566842161,0] [tid:2058170128] Unable to lock file*
Solution would be easy ...like if the Essbase Agent is stopped using the services.msc (services panal)on Windows while a process is currently running, or if there has been an abnormal termination of the Essbase Agent, orphaned ESSSVR processes can be left. Shuting down the Essbase server using ESSCMD or MaxL then Check Task Manager confirm the ESSBASE.exe process later by this ESSSVR.exe processes should end if still NO then Do an "End Process" on any ESSSVR.exe process that is still running. Start the Essbase service and start the application.
ESSSVR.exe is process which keep application Alive (bad thing is if u have many applications running similarlly u have same numbe of ESSSVr .exe will be running in task master ..but u cant find out which one belongs to which application :( )
Reasons
looking at your error i can say , First of all you need to know what is Lock in EAS ? and what locks exist
(right-click on Essbase Servername, EDIT->LOCK and EDIT->LOCKED OBJECTS, and if your database/outline appears in there, unlock it.)
Check any antivirus- and backup software that may be scanning / running on your Essbase folders as that can lock the files and any ESSSVR process stays when the Essbase Agent is stopped
More over another chance of getting error is when you have you page and index files in different location and rest otl, rep.csc script in another drive .. usually while taking back up in OTL,csc drive u do get created index file and page file even u have page and index file in diffrent drive so doe to this u get this error unable to load database
Hope this give u some idea

Error --1002097 Unable to load database

Hi,
Essbase version 7.
I am having a problem when I am trying to start database or running Essbase give me an Error: 1002097 Unable to load database.(error 1002097 is related to the db corrupt.) this is on PRD server.
we have 2 more server ,(.BS & Dev).
1.I copied the Db from the BS to PRD --- but the application and DB in the PRD system failed to start giving the same error 1002097 .
2.next i did was to migrated the same application from BS to Dev system which went fine and i can see the outline . Application is getting started in the DEV system .
3. Since it was okay in DEV. i migrated the application from BS TO PRD .it got migrated but it is not starting giving me the same error 1002097.
any help will be great.
thanks
ram
Thank you,

Re: How can we Restore a corrupted cube.

Error: Unable to Load Database

Anyone seen this error: "Unable to Load Database"? How to recover? A link or a page for me to read would work too. thx! James

The usual cause for this is that the database has become corrupted - or one or more key files was somehow deleted. Take a look at the application log and see if there is a more detailed message. Unfortunately, if the data has been corrupted, you will have to recover from backup, or rebuild your cube.To get the database started, you can go into the database directory and delete the *.ind, *.pag, *.tct, *.ind and *.esm files. This will allow the app to start, but the data will be GONE - you will HAVE to reload and calc it, or restore from backup.Regards,Jade--------------------------------Jade ColeSenior Business Intelligence ConsultantClarity [email protected]

Essbase Error Error: 1002097 Unable to load database

Hi,
I am using essbase 7.1. I am having a problem when I am trying to run any calc start application or database or doing anything Essbase give me an Error: 1002097 Unable to load database. I restart essbase services but nothing happen. Any help would be great.
Thank you,

I am currently getting the same error, it happens randomly on different models each day at around the same time. I have found this error on the log for one model.
Unable To Find Or Open [e:\Program_Files\Hyperion\Essbase\bin\APP\LAdPBurn\LAdPBurn\ess00011.pag]
I think the data files are locked by something, I am checking with our server team to see when the backups run as there are no other processes running at this time in Essbase. Incidentally the model has 15 .pag files.

Unable to load database

Hi,
When I try to launch a form in my planning application I get the following error:
*"Unable to obtain a connection to Hyperion Essbase. If this problem persists, please contact your administrator."*
However, I have verified that the essbase service is running and running the EAS I have verified that the essbase application/database is available. I can open the outline and other functions from within EAS.
When I try to run a calculation script, I get the following error:
*"Calculation script execution failed.
Please see message panel for details."*
In the message panel I get the following messages:
*"localhost.<AppName>.<DBName>.<ScriptName> Execute calculation script January 21, 2009 10:35:52 AM GMT+05:00 Failed*
*Error: 1002097 Unable to load database [<DBName>]"*
I am a little clueless as to how to resolve this issue. This problem developed spontaneously without there being any changes to the system at all. I have restarted the services multiple times as well as the machine but to no avail.
Any help would be appreciated.
Shehzad

Hi,
You say the application/database are available but are you sure, if you stop/start it in EAS is it starting up, can you edit the outline.
If it is not starting up, stop the essbase service, look in task manager do you see any esssvr.exe processes running, if you do you need to end their process in task manager.
Now start up essbase again and try and open the app/db.
Cheers
John
http://john-goodwin.blogspot.com/

Unable to load database information

Similar Messages

Maybe you are looking for