Unable to login to itunes store after restoring my Macbook to original factory sttings.

hey, So I have a Mac 10.5.8 and I restored it to the original factory settings and now I can't login to my itunes account from the itunes? I keep entering my password and nothing is working. It is not my password because I can access my account from other divices and computers.
When I connect my iphone it does not show on itunes anymore.  Everything was running just fine before going back to factory settings
I was told it might be that my itunes is how of date and is not supported anymore by Apple.
If I try updating itunes from itunes I get "The itunes server could not be contacted".
Can anyone help? Thanks

The Snow Leopard 10.6 DVD should still be available at this time from Apple for $20. You will have to call Apple Customer Care 1-800-692-7753 or 1-800-676-2775 to purchase it. It may still be in the Legacy Products list. The App Store which is required to download 10.7 Lion or 10.8 Mountain Lion is part of the 10.6.6 update.
  If you wait to long and they no longer have any in stock you will have to buy it from eBay or Apple resellers that still have stock. But you will have to pay a premium since the DVDs are no longer being made. Snow Leopard DVDs are already up to $100 on Amazon.
http://www.ebay.com/sch/i.html?_nkw=10.6+snow+leopard&_sacat=0&_odkw=mac+os+10.6 &_osacat=0

Similar Messages

  • Can't login to iTunes store - windows 7

    This is driving me mad. For the past 3 days or so I've been unable to login the iTunes store. Nothing has changed on my computer, no updates to windows or security software and yet it won't work.
    I've sent emails, gone through all the help topics and nothing works. I've found apple's replies less than helpful on this. Now I can't buy music, download my app updates or anything!
    Please, if there is anyone at Apple our there who actually cares about the service their customers receive, please will you post something to help. I'm fed up going round in circles.

    If you'd like help from we your fellow users, who are the only people who will respond here, post details about your problem and what you've tried and perhaps someone here can offer suggestions. In particular, if you run the Network Diagnostics in iTunes:
    http://support.apple.com/kb/HT3204
    and post the results here, that may provide some clues.
    If you want assistance directly from Apple, you will need to call Apple technical support or visit the Genius Bar at an Apple Store.
    Regards.

  • I restored my ipod to original factory settings, now it won't work

    After restoring my ipod to original factory settings (to solve a problem of some of my songs that wouldn't play) I tried to put all of the songs on itunes back onto my ipod. Now, itunes is giving me this message saying it can't read my ipod and that I should restore it again. I can't restore it again becuase my itunes won't acknowledge that my ipod is plugged in or anything. Is there another way to restore it?

    Is this the error message that you see?
    "Disk cannot be read from or written to" error syncing iPod in iTunes.
    If nothing else works, you could try a format of the iPod in Windows. A full format does a check and remap of bad sectors on the iPod hard drive, and you would need to restore the iPod as normal (using the iPod updater) afterward. This can also work when the iPod is recognized by the computer, but not by the updater. It's usually a last ditch troubleshooting effort.
    First, put the iPod into forced disk mode.
    See: How to put the iPod into disk mode.
    On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and that "quick format" is not checked. Now select "format". It will take a while, but when that's finished, restore the iPod using the updater.
    If you need to, reset the iPod to exit disk mode.

  • TS3694 I am unable to view My Wish List on the ITunes Store After installing the updated ITunes. It shows an Error -1202 and says try again later. But it never works.

    I am unable to view My Wish List on the ITunes Store After installing the updated ITunes. It shows an Error -1202 and says try again later. But it never works.

    Hi Jen.  My daughter just compleated her nursing program and is now working as a full time nurse.  Focus and study hard and soon you will be there too.  Now to the problem at hand.  I have the same problem.  I gave up on it and satisfied myself with my iPod without the upgrade.  Reason being I've read so many posts of people having problems after the upgrade.  But I'm sure other factors are involved.  Nevertheless here is the fix most say works to solve the problem:  What ever virus protection you have installed on your computer, disable it.  Then try to install the update. After that enable the protection. I had Kaspersky, and it does it's job well. The thinking is, the virus protection is blocking the upgrade.  Hope this works.   Charlie

  • Unable to login to iTunes (from appleTV) after apple ID two step verification enabled

    I recently enabled two step verification for appleID. Now when I attempt to use that appleID with my appleTV, I am unable to login to iTunes.  Should I not have enabled two step verification ?  Do I need to revert back to user name / password only for my appleID, which I use in conjunction with my appleTV ?
    help
    brianb

    dis-regard this problem. I was able to regain normal operation, once I reset my appleTV, and re-configured it using my current appleID. It is rather odd though that I need to re-set my appleTV each time I change my appleID.

  • TS1368 can not login into iTunes store, apple-id is from Holland.

    i can not login into iTunes store, apple-id is from Holland. Since I bought my new ipad in China, I am unable to connect to the appstore.
    I was able to update my old apps once, but after that I can not get into the app store anymore.
    I am currently in China.

    Check out this thread on the problem, you may find something useful there:
    http://discussions.apple.com/thread.jspa?threadID=1117270&tstart=15

  • Why can't I connect to Itunes store, after updating my ipad to OS 6?

    Why can't I connect to Itunes store, after updating mt Ipad to Os 6?

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Why can NOT my apple TV connect to itune store after I upgraded it to ios 5.1(5201)?

    I am in Singapore, and own this apple tv for a few days and everything were alway ok.
    Today, I upgraded the ios to version  5.1(5201). After the upgrade process was done, the apple tv can not login to itune store.
    I am a software engineer. I confirm that the network setting are fine and the username and password are correct,  so I doubt it is server's problem.
    Even when I "reset all setting", I can not activate my Apple TV.
    Even more, I try to click "update software", and it said "it is unsuccessful ...". I remembered that it should inform me "the version is newest" before I  "reset all setting".
    So, I doubt it is because before the server serving Singapore has some problem now.
    However, now I can not choose location to US or others, because after I upgraded, the location selection box is empty.
    So, I have no idea.........

    I check the internet connection status of my Apple TV, and got the result as
    192.168.2.101     118.214.190.18     TCP     www     Accepted
    192.168.2.101   118.214.190.17     TCP     www     Accepted
    192.168.2.101   17.154.66.38         TCP     www     Accepted
    192.168.2.101   118.214.190.18     TCP     www     Accepted
    192.168.2.101   118.214.190.17     TCP     www     Accepted
    192.168.2.101   118.214.190.18     TCP     www     Accepted
    192.168.2.101   118.214.190.17     TCP     www     Accepted
    192.168.2.101   17.154.66.38             TCP     www     Accepted
    192.168.2.101   118.214.190.18     TCP     www     Accepted
    192.168.2.101   118.214.190.17     TCP     www     Accepted
    192.168.2.101   118.214.191.77     TCP     www     Accepted
    192.168.2.101   118.214.191.54     TCP     www     Accepted
    , where 192.168.2.101 is my Apple TV's ip.
    And I also set up a DNS server and check which domains Apple TV queries, and found that
        ax.init.itunes.apple.com(118.214.190.17 118.214.190.18 118.214.191.54 118.214.191.77 all in Singapore)
        iphonesubmissions.apple.com(17.171.60.16)
        phobos.apple.com(17.154.66.38)
        mesu.apple.com(118.214.190.152)
    And ip of ax.init.itunes.apple.com are all in Singapore.
    I am doubt the iOS 6.0 (TV software 5.1(5201) ) has not been deploy to Singapore. Last time, I select location as US, so it informed me to update to iOS 6.0.

  • Recently I have been unable to access the Itunes store.  I am currently using Itunes version 11.0.3.42.  Because I am using an older version of Itunes is that the reason I can't access the Itunes store?

    I recently have been unable to access the ITunes store.  I am currently running ITunes version 11.0.3.42.  Do I need to update to the current version of ITunes in order to connect to the ITunes store, or is there another reason I cannot connect?

    Hello stephencadmaster,
    Running the current version of iTunes is recommended. After reviewing your post, I have located an article that can help. It contains a number of troubleshooting steps and helpful advice concerning iTunes Store issues:
    iTunes: Advanced iTunes Store troubleshooting
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Receive the message "unable to connect to itunes store" when trying to install updates for my apps

    trying to install updates available for a number of app on my phon and keep getting the same message "unable to connect to itunes store"............

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    * https://support.mozilla.com/kb/Server+not+found
    * https://support.mozilla.com/kb/Firewalls

  • Unable to login to itune

    Dear all,
    I have encounter this problem, previously was OK. I am able to login to itune store.. But somehow don't know why it can't works now.. suspect after window update. The error was "We could not complete your itunes store request. An unknown error occured (-50)."
    Have check my firewall, everything was set according to the help menu. Any other idea?

    Hello sanjoy87,
    I'm sorry to hear you are having issues with your new iPhone. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing, or the sequence of changes involving your Apple ID and the setup of your device. If you have recently changed the information associated with your Apple ID, or changed to a different Apple ID altogether, you may find the information and steps outlined in the following article helpful:
    What to do after you change your Apple ID email address or password - Apple Support
    Sincerely,
    - Brenden

  • Problems with connecting to iTunes Store after loading 10.5.

    Still unable to connect to the iTunes Store after downloading 10.5 to my PC.  I'm running Windows XP with Service Pac 3.  Has anyone had a similiar problem and successfully solved it?  Apple support has been less than helpful!!!

       It worked for me, for iTunes Store and Safari both!
    amandav2 wrote:
    I found a solution to my problem.
    > start menu
    > accessories,
    > right click on the command prompt icon and choose "run as administrator". 
    Once it opens, type in the following command...
    netsh winsock reset
    hit enter
    You should get a message that the winsock reset successful and you will need to reboot your computer. 
    Reboot and when I reloaded itunes the store loaded fine.

  • 2 out of 5 user one PC unable to connect to itune store

    2 out of 5 user one PC unable to connect to itune store, using vista. I remove and reistall itunes, I am able to access the internet through browser, but not through itunes, firewall is turnoff. What else can I try?

    The "..at this time" message" sometimes appears when an atypical home folder (eg. one on a network share) isn't available for some reason. I don't use "Filevault", but that might qualify as atypical, since the home of a "Filevault" account actually resides on a disk image.
    Since you were able to attach and mount the ".sparseimage", it would appear that at least your ".sparseimage" is not corrupt, so the most dreaded reason for being unable to log in to a "filevault" account fortunately doesn't apply. Before attempting to troubleshoot this issue, just make sure that you are able to "mount" your backup copy to make sure it transferred successfully.
    I'm guessing but it could be that by attempting to change the account password using the disk, the repair tech created a situation where the "account password" does not match the ".sparseimage" password. The two must be in agreement for login to proceed smoothly, and this is why the "Accounts" pref pane will not let you change a "Filevault" account password unless you are actually logged in to that account. By using the disk, the tech bypassed this safeguard. The first thing to do would be to try to reset your "account password" - there are other ways to do this, one of which is to boot the computer from the installer disk to use the "Reset Password" function.
    http://docs.info.apple.com/article.html?artnum=106156
    Make sure to set it to exactly what it was before - ie. identical to the password that is known to have unlocked the ".sparseimage" file. Then reboot and see if you can log in with that password. If not, log in to any other account, open "/Applications" > "Utilities" > "Terminal.app" and post the output of this command, substituting the appropriate username:<pre>nicl . -read /users/username</pre>

  • Cannot connect to iTunes Store after iOS installed on iPad wifi 3rd generation

    My iPad 3rd generation was just updated to iOS yesterday without any problems. I can use the Internet and the wifi network just fine.
    But, I am unable to access the iTunes store no matter what I have done. I reset the router / modem. I am really ****** that this has happened. At home there are no problems. There is nothing that I have done that caused this as far as I can tell. I took my Apple ID off and then put it back on the iTunes & App Store a number of times. Nothing works. It keeps asking me to Sign In and then it says I can't

    Hey tpolevoy,
    Thanks for the question. After reviewing your post, it sounds like you can't connect to iTunes store on the iOS device. A frustrating situation for sure. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    Can't connect to the iTunes Store
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time. 
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Issue with cisco acs 4.2.Users unable to login aaa client but after restarting group policy able to login

    issue with cisco acs 4.2.Users unable to login aaa client but after restarting group policy able to login

    issue with cisco acs 4.2.Users unable to login aaa client but after restarting group policy able to login

Maybe you are looking for

  • How can I add a group within Contacts

    How can I add a group within my Contacts list?

  • Aligning rectangular images in text

    One for the typographic experts here: when locating a rectangular image in text - for example, the author's mugshot in the top left-hand corner of his column - is there any convention for aligning the top of the image with the adjacent text? Top of c

  • To add attachment in supplier survey scenario

    Hi all, I am now working with adding attachment to standard supplier survey process. Briefly speaking, the role purchaser send mail to supplier's mailbox. The supplier send a response mail with attachments to the SRM server. In SO50, I configure a ZC

  • Pismo PCMCIA Slot

    I am trying to figure out if the problem I am having with my Pismo's PCMCIA slot is a slot failure or an incompatible PC Card. I am using a compact flash adapter that works in my powerbook g4 but in the pismo it just causes the finder in os9 to crash

  • Need Help: IIS/Coldfusion/Oracle10g Client/9.0.4

    Has anyone configured IIS 5.0, ColdFusion MX with 9.0.4 Application server? I have successfully configured the IIS plug-in, but am having problems with IIS plug-in not loading. Has anyone else had this problem? THanks.