Unable to patch portal with stack 15?

Hi,
We got BI system with portal running on windows 2003 server.
I am trying to patch up portal/jave stack with stack 15.
After JSPM successfully logged on with SDM and it shows target sp 15 for all components.
But after i click deployment jspm is giving the following error:
"<!LOGHEADER[START]/>
<!HELP[Manual modification of the header may cause parsing problem!]/>
<!LOGGINGVERSION[1.5.3.7185 - 630]/>
<!NAME[E:\usr\sap\RAB\DVEBMGS20\j2ee\JSPM\log\log_2008_03_10_06_25_04\OperateSDM_01.LOG]/>
<!PATTERN[OperateSDM_01.LOG]/>
<!FORMATTER[com.sap.tc.logging.TraceFormatter(%24d %s: %m)]/>
<!ENCODING[Cp1252]/>
<!LOGHEADER[END]/>
Apr 10, 2008 6:27:30 AM  Info:
Apr 10, 2008 6:27:30 AM  Info: ==========================================
Apr 10, 2008 6:27:30 AM  Info: =   Starting to execute command 'ping'   =
Apr 10, 2008 6:27:30 AM  Info: ==========================================
Apr 10, 2008 6:27:30 AM  Info: Sending "ping" command to the SDM server...
Apr 10, 2008 6:27:30 AM  Error: SDM server is running, but authentication failed because of wrong password.
Apr 10, 2008 6:27:30 AM  Error: Processing error. Return code: 104
If i click sdm gui tool i can logon with the master password successfully.
I don't understan why the same password not working with in JSPM.
Appreciate your help.
Thx
Rama

Hi Rama,
      Try the following steps of SAP Note 701654. you have to change the property admin/password/<SID> as described below. You have to use the working password related to user id - admin/user/<SID>...
      1. Start the Config Tool.
           (Execute <SAPj2eeEngine_install_dir> \configtool\configtool.bat.)
      2. Select the secure store node.
           The configuration for the secure storage in the file system appears.
      3. Select the admin/password/<SID> entry.
      4. Enter the administrator user's new password in the "Value" field and choose "Add".
      5. Choose "File" --> "Apply" to save the data.
           Note: Contrary to the message that appears, you do not need to restart the server or cluster for this change to take effect.
      6. Finally restart SDM server.
Consider Reward points, if helpful..
Regards,
Uday.

Similar Messages

  • Unable to login Portal

    Dear All,
    Our endusers are unable to login portal with
    " Error occurred while trying to access desktop: "portal_content/every_user/general/com.sap.portal.defaultDesktop".
    The object does not exist or you are not authorized to access it.
    If this problem persists, contact your system administrator. "
    I have applied 869690. But no luck.
    Everyone group has access to defaultDesktop.
    Main Rule is correct.
    Additionaly, admins are able to logon.
    Can you please advise?
    Regards
    Alkan

    yes sorry the PCD Name would be Portal Content / Portal Users
    You can check the permissions assigned in several ways but the quickest would be to go into System Administration --> Portal Display.  Then using the DTN go into Desktops and Display Rules.  Find the object in the PCD and look at the permissions set outlined in the Quick Info section below.
    It should look something like:
    Owner, Full Control, Read and Write, Read, Read (End User)
    Or for fuller details you can right click on Default Portal Desktop and click Open --> Permissions
    Haydn

  • Portal with a URL using a Web browser in java stack

    Dear all,
    I can access the portal with our URL using a Web browser from your client machines .
    i got the following option :
    SAP Library
    SAP Library contains the complete documentation for SAP Web Application Server.
    Web Services Navigator
    Web Services Navigator is a tool that gives you a short overview of a specific Web service based on its WSDL, and enables you to test your Web service by creating and sending a client request to the real end point.
    System Information
    System information provides administrators with an overview of the system configuration and its state. It shows all of the system's instances and processes, their current state and important parameters (such as ports) that may be required for support cases, as well as the versions of the components installed.
    UDDI Client
    The UDDI client provides query and publishing functions for different Web service entities (tModels, business services) to any UDDI compliant registry.
    User Management
    The user management administration console provides administrators with the functions they need to manage users, groups, roles, and user-related data in the User Management Engine (UME). Users without administrator permissions can use it to change their user profile.
    Web Dynpro
    Web Dynpro is a User Interface technology available within the SAP NetWeaver Developer Studio.
    Various Web Dynpro tools provide administrators and application developers with performance measurement and application administration capabilities. The Web Dynpro runtime is already deployed.
    SAP NetWeaver Administrator
    A tool for administration and monitoring, offering a central entry point to the whole SAP NetWeaver system landscape. The SAP NetWeaver Administrator can be used in a central scenario where it is capable of operating an entire system landscape containing ABAP and Java systems as the application platform of SAP NetWeaver.
    J2EE Engine Examples
    This section contains several J2EE application examples that run on the J2EE Engine. The examples show some of the functions of both Java and the J2EE Engine. They can be easily deployed and tested by simply clicking on a button. The full source code of the examples is also available.
    when i click System Information:
    it ask user name () J2EE_ADMINand password (Installtion master password) ,after entered , i got below error .
    You are not authorized to view the requested resource.
      Details:   No details available
    Kindly suggest .

    Hello
    It means what it sais, your J2EE_ADMIN user doesn't have enough authorization.
    Chech if the appropriate authorization is assigned in your abap stack which belongs to the java stack you logon to:
    Role SAP_J2EE_ADMIN should be assigned to user J2EE_ADMIN.
    Kind regards
    Tom
    Edited by: Tom Cenens on Dec 17, 2010 2:55 PM

  • Working with the Portal Error Stack in PL/SQL

    Hi,
    In brief, this is a question about the persistence of errors on the stack, as they appear to disappear without warning. Any help would be appreciated, if you'd like background, read on.
    I'm writing PL/SQL web applications and as ever one of the required tasks is user validation.
    I have a form on a page which submits directly to a stored procedure. If the validation within the proc is ok, the value(s) get inserted into a DB table and the user gets directed to another Portal page. If there is a user input error then the code reloads the original page (via redirect) with the necessary errors displayed.
    I used to use the Session storage to hold any error messages and then check to see if any errors existed at the point of page redirection, and this worked fine.
    Now that I figure that I should do the job properly and use Portals' error stack, everything falls over!
    It would seem that between moving from one page to another any values held in the stack are lost, yet I know they are definitely getting put there in the first place as I can view them, as long as I don't redirect the Portal page.
    Any ideas??
    Thanks in advance.
    Dan

    1.) Create a hidden item on your page.
    2.) In your Page Rendering PL/SQL Process add logic which assigns 'EDIT' or 'NO_EDIT' to the hidden item.
    3.) Create a "Message" HTML region which conditionally displays based of the value of your hidden item being 'NO_EDIT'.
    4.) Make your edit field conditionally Read Only based on the value of your hidden item being 'NO_EDIT'.
    There may be an easier way but I got this to work
    Mike

  • Unable to created users through UME on portal with AS ABAP as its data sorc

    Hi,
    Unable to created users through UME on portal with AS ABAP as its data source.
    I have assigned SAP_BC_JSF_COMMUNICATION to the user SAPJSF but this only helps in editing the already existing users but not in creating new users on portal.
    I have checked that that the role SAP_BC_JSF_COMMUNICATION is properly generated and has *  in all authorizations. I have even assigned SAP_ALL and SAP_NEW to SAPJSF and another ID.
    DO we need to make any config changes to make the database writable from portal. Please advise.
    Thanks,

    Hi,
    If your system is a AS ABAP + +JAVA System,, you have to do the following
    1. Login to Client 001 using SAP GUI
    2. Create a user id
    3. Login to portal and you will be able to see the user.
    4.Assign him the portal rights
    If you want the portal to use seperate Database for USers, there is a setting in Visual admin, that you can change for the same, but i dont remember that

  • Unable to connect Enterprise portal with GRC AC CUP

    Hi Guru's ,
    We are configuring Portal with CUP so that we can provision portal roles. We have installed RTA in EP ( both producer and consumer) and have set up the connector portals We have setup the parameters of the connectors as below. Not sure why when I am trying to import role this is not working. Can you please help.
    ASSIGN_ROLES:OC
    saprole
    ASSIGN_GROUPS:OC
    sapgroup
    CHANGE_USER:OC
    sapuser
    CREATE_USER:OC
    sapuser
    CREATE_USER:password
    password
    DELETE_USER:OC
    sapuser
    LOCK_USER:OC
    sapuser
    LOCK_USER:islocked
    true
    LOCK_USER:type
    CHANGE_USER
    ROLESEARCH_URI
    http://server:port/UserroleSearchForAEService_5_3/Config1?wsdl&style=document
    ROLESEARCH_URI_PASSWORD
    password defined for Portal user (for retrieving roles)
    ROLESEARCH_URI_USERNAME
    Portal user id (for retrieving roles)
    ROLE_DATA_SOURCE
    ROLE.UME_ROLE_PERSISTENCE.un :
    SCHEMA_ID
    SAPprincipals
    UNLOCK_USER:OC
    sapuser
    UNLOCK_USER:islocked
    false
    USER_DATA_SOURCE
    Choose data source as configured in Portal UME:
    USER.PRIVATE_DATASOURCE.un:
    USER.R3_DATASOURCE.
    USER. CORP_LDAP.

    Hi GS GRC team,
    Check the below link from RIG that explains you the detailed steps to configure CUP with EP:
    [RIG Document on configuring GRC CUP with EP|http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/502a14db-6261-2c10-22b5-95117ab0e5ed?quicklink=index&overridelayout=true]
    Regards,
    Raghu

  • Unable to register system with sconadm

    I'm trying to get smpatch working within my environment so I can get our patch management/automation under control. I've been able to successfully get this working on 1 system. When attempting to get this working on a second system, I have had nothing but issues. Any help with this would be greatly appreciated.
    1. I have followed both ID 1288579.1 and ID 1311733.1 to a T.
    2. I do have a valid MOS account, and to take it a step further, I have had my account set to Admin on the support contract I have.
    3. I've verified that my account can download patches. I tested with PCA and it can retrieve patches without issue with me account.
    4. my suc.sh output:
    | Sun Update Collector V 1.0.10 |
    Solaris release:
    Solaris 10 10/08 s10x_u6wos_07b X86
    Copyright 2008 Sun Microsystems, Inc. All Rights Reserved.
    Use is subject to license terms.
    Assembled 27 October 2008
    Solaris Kernel: Generic_137138-09
    Machine Type: i86pc
    Platform: i86pc
    Software Cluster:
    CLUSTER=SUNWCall
    Environment:
    HOME=/
    HZ=
    LOGNAME=root
    MAIL=/var/mail/root
    OLDPWD=/usr/jdk
    PATH=/usr/sbin:/usr/bin
    PWD=/export/home/bbranch
    SHELL=/sbin/sh
    SHLVL=1
    TERM=vt100
    TZ=US/Central
    _=./suc.sh
    Sun UC package status:
    SUNWbreg not installed
    SUNWdc not installed
    Sun UC package information:
    Sun UC package chk:
    ..done..
    Sun UC patch revision:
    120336-04
    121082-06
    121082-08
    121119-13
    121119-19
    121454-02
    123004-03
    123004-04
    123006-07
    123006-09
    123631-03
    123896-05
    123896-25
    124187-07
    137138-09
    Patch install dates:
    Note: The dates listed and patches listed may differ due to patches included with the OS release installed.
    drwxr-xr-- 2 root root 512 2011-09-21 13:47:44.093500000 -0500 121082-08
    drwxr-xr-- 2 root root 512 2011-09-21 11:04:00.643649000 -0500 121119-19
    drwxr-xr-- 2 root root 512 2011-09-21 13:04:38.208182000 -0500 123004-04
    drwxr-xr-- 2 root root 512 2011-09-21 11:04:23.198060000 -0500 123006-09
    drwxr-xr-- 2 root root 512 2011-09-21 11:11:22.682756000 -0500 123896-25
    Java versions:
    System default:
    java version "1.5.0_22"
    Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_22-b03)
    Java HotSpot(TM) Client VM (build 1.5.0_22-b03, mixed mode)
    Java 5:
    java version "1.5.0_22"
    Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_22-b03)
    Java HotSpot(TM) Client VM (build 1.5.0_22-b03, mixed mode)
    Java 6:
    Unable to locate JRE meeting specification "1.6*"
    Java used by smpatch and updatemanager:
    /usr/sbin/pprosvc:JAVACMD="/usr/jdk/latest/bin/java -version:1.5+"
    /bin/updatemanager:JAVA_EXEC="/usr/jdk/latest/bin/java -version:1.5+"
    Cacao Java version:
    java-home=/usr/jdk/latest
    Cacao Base Directories:
    cacao.install.rt.base.dir=/
    cacao.install.etc.base.dir=/
    Cacao all settings:
    snmp-adaptor-port=11161
    snmp-adaptor-trap-port=11162
    jmxmp-connector-port=11162
    commandstream-adaptor-port=11163
    rmi-registry-port=11164
    secure-webserver-port=11165
    java-flags= -Xmx128M -Dcom.sun.management.jmxremote -Dfile.encoding=utf-8 -Djava.endorsed.dirs=/usr/lib/cacao/lib/endorsed
    micro-agent=false
    java-home=/usr/jdk/latest
    jdmk-home=/usr/share/lib/jdmk
    nss-lib-home=/usr/lib/mps/secv1
    nss-tools-home=/usr/sfw/bin
    retries=4
    log-file-limit=1000000
    log-file-count=3
    log-file-append=true
    enable-instrumentation=false
    user=root
    group=sys
    network-bind-address=127.0.0.1
    watchdog-heartbeat-timeout=60
    Cacao Modules:
    List of modules registered:
    com.sun.cacao.agent_logging 1.0
    com.sun.cacao.cached_connector 2.2
    com.sun.cacao.command_stream_adaptor 1.0
    com.sun.cacao.dtrace 1.0
    com.sun.cacao.efd 2.2
    com.sun.cacao.instrum 1.0
    com.sun.cacao.invoker 1.0
    com.sun.cacao.mib2simple 1.0
    com.sun.cacao.rbac 2.1
    com.sun.cacao.rmi 1.0
    com.sun.cacao.session 2.2
    com.sun.cacao.snmpv3_adaptor 1.0
    com.sun.cacao.watchdog.heartbeat 1.0
    com.sun.cacao.watchdog.probe 1.0
    com.sun.scn.SolarisAssetModule 1.0
    com.sun.scn.base.SCNBase 1.0
    com.sun.scn.offering.ProductRegistration 1.0
    com.sun.scn.offering.SoftwareUpdate 1.0
    com.sun.scn.sensor.Sensor_Module 1.0
    ls Cacao directories:
    /etc/cacao/instances/default:
    total 6
    drwxr-xr-x 2 root sys 512 Sep 21 13:04 modules
    drwxr-xr-x 3 root sys 512 Sep 21 11:11 private
    drwxr-xr-x 5 root sys 512 Sep 21 10:12 security
    /etc/cacao/instances/default/modules:
    total 24
    -rw-r----- 1 root sys 2581 Mar 27 2006 com.sun.scn.base.SCNBase.xml
    -rw-r----- 1 root sys 2921 Dec 3 2007 com.sun.scn.offering.ProductRegistration.xml
    -rw-r--r-- 1 root sys 2789 Dec 3 2007 com.sun.scn.offering.SWUPRegistration.xml
    -rw-r----- 1 root sys 1307 Mar 17 2010 com.sun.scn.sam.SolarisAssetModule.xml
    -rw-r----- 1 root sys 1010 Mar 16 2006 com.sun.scn.sensor.Sensor_Module.xml
    /etc/cacao/instances/default/private:
    total 26
    -rw-r--r-- 1 root sys 5386 Sep 22 09:57 cacao.properties
    -rw-r--r-- 1 root sys 559 Sep 21 10:12 logger.properties
    drwxr-xr-x 2 root sys 3072 Sep 21 11:11 modules
    -rw-r--r-- 1 root sys 2196 Sep 21 11:11 svc_cacao.xml
    /etc/cacao/instances/default/private/modules:
    total 82
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.auth.session.2.2.2.properties
    -rw-r--r-- 1 root sys 1435 Sep 21 11:11 com.sun.cacao.auth.session.2.2.2.xml
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.cached_connector.2.2.2.properties
    -rw-r--r-- 1 root sys 1033 Sep 21 11:11 com.sun.cacao.cached_connector.2.2.2.xml
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.command_stream_adaptor.2.2.2.properties
    -rw-r--r-- 1 root sys 1005 Sep 21 11:11 com.sun.cacao.command_stream_adaptor.2.2.2.xml
    -rw-r--r-- 1 root sys 56 Sep 21 10:12 com.sun.cacao.dtrace.properties
    -rw-r--r-- 1 root sys 957 Sep 21 10:12 com.sun.cacao.dtrace.xml
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.efd.2.2.2.properties
    -rw-r--r-- 1 root sys 1115 Sep 21 11:11 com.sun.cacao.efd.2.2.2.xml
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.instrum.2.2.2.properties
    -rw-r--r-- 1 root sys 1025 Sep 21 11:11 com.sun.cacao.instrum.2.2.2.xml
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.invoker.2.2.2.properties
    -rw-r--r-- 1 root sys 1086 Sep 21 11:11 com.sun.cacao.invoker.2.2.2.xml
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.logging_manager.2.2.2.properties
    -rw-r--r-- 1 root sys 903 Sep 21 11:11 com.sun.cacao.logging_manager.2.2.2.xml
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.mib2simple.2.2.2.properties
    -rw-r--r-- 1 root sys 2816 Sep 21 11:11 com.sun.cacao.mib2simple.2.2.2.xml
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.rbac.2.2.2.properties
    -rw-r--r-- 1 root sys 1295 Sep 21 11:11 com.sun.cacao.rbac.2.2.2.xml
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.rmi.2.2.2.properties
    -rw-r--r-- 1 root sys 960 Sep 21 11:11 com.sun.cacao.rmi.2.2.2.xml
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.snmpv3_adaptor.2.2.2.properties
    -rw-r--r-- 1 root sys 2049 Sep 21 11:11 com.sun.cacao.snmpv3_adaptor.2.2.2.xml
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.watchdog.heartbeat.2.2.2.properties
    -rw-r--r-- 1 root sys 2559 Sep 21 11:11 com.sun.cacao.watchdog.heartbeat.2.2.2.xml
    -rw-r--r-- 1 root sys 56 Sep 21 11:11 com.sun.cacao.watchdog.probe.2.2.2.properties
    -rw-r--r-- 1 root sys 1757 Sep 21 11:11 com.sun.cacao.watchdog.probe.2.2.2.xml
    /etc/cacao/instances/default/security:
    total 8
    drwxr-xr-x 2 root sys 512 Sep 21 10:12 jsse
    drwxr-xr-x 5 root sys 512 Sep 21 10:12 nss
    -rw------- 1 root sys 197 Sep 21 10:12 password
    drwxr-xr-x 2 root sys 512 Sep 22 09:57 snmp
    /etc/cacao/instances/default/security/jsse:
    total 8
    -rw-r--r-- 1 root sys 639 Sep 21 10:12 agent.cert
    -rw-r--r-- 1 root sys 1630 Sep 21 10:12 keystore
    -rw-r--r-- 1 root sys 486 Sep 21 10:12 truststore
    /etc/cacao/instances/default/security/nss:
    total 6
    drwxr-xr-x 2 root sys 512 Sep 21 10:12 localca
    drwxr-xr-x 2 root sys 512 Sep 21 10:12 unknown
    drwxr-xr-x 2 root sys 512 Sep 21 10:12 wellknown
    /etc/cacao/instances/default/security/nss/localca:
    total 226
    -rw-r--r-- 1 root sys 65536 Sep 21 10:12 cert8.db
    -rw-r--r-- 1 root sys 32768 Sep 21 10:12 key3.db
    -rw-r--r-- 1 root sys 635 Sep 21 10:12 localca.cert
    -rw-r--r-- 1 root sys 32768 Sep 21 10:12 secmod.db
    /etc/cacao/instances/default/security/nss/unknown:
    total 208
    -rw-r--r-- 1 root sys 65536 Sep 21 10:12 cert8.db
    -rw-r--r-- 1 root sys 32768 Sep 21 10:12 key3.db
    -rw-r--r-- 1 root sys 32768 Sep 21 10:12 secmod.db
    /etc/cacao/instances/default/security/nss/wellknown:
    total 226
    -rw-r--r-- 1 root sys 65536 Sep 21 10:12 cert8.db
    -rw-r--r-- 1 root sys 32768 Sep 21 10:12 key3.db
    -rw-r--r-- 1 root sys 32768 Sep 21 10:12 secmod.db
    -rw-r--r-- 1 root sys 643 Sep 21 10:12 wellknown.cert
    /etc/cacao/instances/default/security/snmp:
    total 8
    -rw------- 1 root sys 884 Sep 21 10:12 jdmk.acl
    -rw------- 1 root sys 1110 Sep 22 09:57 jdmk.security
    -rw------- 1 root sys 664 Sep 21 10:12 jdmk.uacl
    /usr/lib/cacao/lib/tools/template:
    total 8
    drwxr-xr-x 5 root sys 512 Sep 21 09:49 config
    drwxr-xr-x 2 root sys 1536 Sep 21 11:11 modules
    drwxr-xr-x 2 root sys 512 Sep 21 11:11 startup
    /usr/lib/cacao/lib/tools/template/config:
    total 6
    drwxr-xr-x 2 root sys 512 Sep 21 09:49 modules
    drwxr-xr-x 3 root sys 512 Sep 21 11:11 private
    drwxr-xr-x 3 root sys 512 Sep 21 09:49 security
    /usr/lib/cacao/lib/tools/template/config/modules:
    total 0
    /usr/lib/cacao/lib/tools/template/config/private:
    total 16
    -rw-r--r-- 1 root sys 6045 Dec 7 2010 cacao.properties
    -rw-r--r-- 1 root sys 565 Dec 7 2010 logger.properties
    drwxr-xr-x 2 root sys 512 Sep 21 09:49 modules
    /usr/lib/cacao/lib/tools/template/config/private/modules:
    total 0
    /usr/lib/cacao/lib/tools/template/config/security:
    total 2
    drwxr-xr-x 2 root sys 512 Sep 21 11:11 snmp
    /usr/lib/cacao/lib/tools/template/config/security/snmp:
    total 6
    -rw-r--r-- 1 root sys 896 Dec 7 2010 jdmk.acl
    -rw-r--r-- 1 root sys 1005 Dec 7 2010 jdmk.security
    -rw-r--r-- 1 root sys 680 Dec 7 2010 jdmk.uacl
    /usr/lib/cacao/lib/tools/template/modules:
    total 54
    -rw-r--r-- 1 root sys 1435 Dec 7 2010 com.sun.cacao.auth.session.2.2.2.xml
    -rw-r--r-- 1 root sys 1033 Dec 7 2010 com.sun.cacao.cached_connector.2.2.2.xml
    -rw-r--r-- 1 root sys 1005 Dec 7 2010 com.sun.cacao.command_stream_adaptor.2.2.2.xml
    -rw-r--r-- 1 root sys 957 Feb 15 2007 com.sun.cacao.dtrace.xml
    -rw-r--r-- 1 root sys 1115 Dec 7 2010 com.sun.cacao.efd.2.2.2.xml
    -rw-r--r-- 1 root sys 1025 Dec 7 2010 com.sun.cacao.instrum.2.2.2.xml
    -rw-r--r-- 1 root sys 1086 Dec 7 2010 com.sun.cacao.invoker.2.2.2.xml
    -rw-r--r-- 1 root sys 903 Dec 7 2010 com.sun.cacao.logging_manager.2.2.2.xml
    -rw-r--r-- 1 root sys 2816 Dec 7 2010 com.sun.cacao.mib2simple.2.2.2.xml
    -rw-r--r-- 1 root sys 1295 Dec 7 2010 com.sun.cacao.rbac.2.2.2.xml
    -rw-r--r-- 1 root sys 960 Dec 7 2010 com.sun.cacao.rmi.2.2.2.xml
    -rw-r--r-- 1 root sys 2049 Dec 7 2010 com.sun.cacao.snmpv3_adaptor.2.2.2.xml
    -rw-r--r-- 1 root sys 2559 Dec 7 2010 com.sun.cacao.watchdog.heartbeat.2.2.2.xml
    -rw-r--r-- 1 root sys 1757 Dec 7 2010 com.sun.cacao.watchdog.probe.2.2.2.xml
    /usr/lib/cacao/lib/tools/template/startup:
    total 14
    -rw-r--r-- 1 root sys 3770 Dec 7 2010 cacao
    -rw-r--r-- 1 root sys 2164 Dec 7 2010 svc_cacao.xml
    checking Cacao ports:
    *.111 Idle
    127.0.0.1.11161 Idle
    *.111 *.* 0 0 49152 0 LISTEN
    127.0.0.1.11164 *.* 0 0 49152 0 LISTEN
    127.0.0.1.11163 *.* 0 0 49152 0 LISTEN
    127.0.0.1.11162 *.* 0 0 49152 0 LISTEN
    checking Cacao java process:
    root 3225 0.3 4.011263241060 ? S 09:57:06 0:03 /usr/jdk/latest/bin/java -Xmx128M -Dcom.sun.management.jmxremote -Dfile.encoding=utf-8 -Djava.endorsed.dirs=/usr/lib/cacao/lib/endorsed -classpath /usr/share/lib/jdmk/jdmkrt.jar:/usr/share/lib/jdmk/jmxremote_optional.jar:/usr/lib/cacao/lib/cacao_cacao.jar:/usr/lib/cacao/lib/cacao_j5core.jar:/usr/lib/cacao/lib/bcprov-jdk14.jar -Djavax.management.builder.initial=com.sun.jdmk.JdmkMBeanServerBuilder -Dcacao.print.status=true -Dcacao.config.dir=/etc/cacao/instances/default -Dcacao.monitoring.mode=smf -Dcom.sun.cacao.ssl.keystore.password.file=/etc/cacao/instances/default/security/password com.sun.cacao.container.impl.ContainerPrivate
    root 1325 0.2 1.68425216216 ? S 09:42:59 0:02 /usr/jdk/latest/bin/java -version:1.5+ -jar /usr/lib/patch/swupna.jar -wait
    noaccess 710 0.1 11.6196796119900 ? S 09:08:02 0:13 /usr/java/bin/java -server -Xmx128m -XX:+UseParallelGC -XX:ParallelGCThreads=4 -classpath /usr/share/webconsole/private/container/bin/bootstrap.jar:/usr/share/webconsole/private/container/bin/commons-logging.jar:/usr/share/webconsole/private/container/bin/log4j.jar:/usr/java/lib/tools.jar:/usr/java/jre/lib/jsse.jar -Djava.security.manager -Djava.security.policy==/var/webconsole/domains/console/conf/console.policy -Djavax.net.ssl.trustStore=/var/webconsole/domains/console/conf/keystore.jks -Djava.security.auth.login.config=/var/webconsole/domains/console/conf/consolelogin.conf -Dcatalina.home=/usr/share/webconsole/private/container -Dcatalina.base=/var/webconsole/domains/console -Dcom.sun.web.console.home=/usr/share/webconsole -Dcom.sun.web.console.conf=/etc/webconsole/console -Dcom.sun.web.console.base=/var/webconsole/domains/console -Dcom.sun.web.console.logdir=/var/log/webconsole/console -Dcom.sun.web.console.native=/usr/lib/webconsole -Dcom.sun.web.console.appbase=/var/webconsole/domains/console/webapps -Dcom.sun.web.console.secureport=6789 -Dcom.sun.web.console.unsecureport=6788 -Dcom.sun.web.console.unsecurehost=127.0.0.1 -Dwebconsole.default.file=/etc/webconsole/console/default.properties -Dwebconsole.config.file=/etc/webconsole/console/service.properties -Dcom.sun.web.console.startfile=/var/webconsole/tmp/console_start.tmp -Djava.awt.headless=true -Dorg.apache.commons.logging.Log=org.apache.commons.logging.impl.NoOpLog org.apache.catalina.startup.Bootstrap start
    root 3224 0.0 0.2 1864 1184 ? S 09:57:06 0:00 /usr/lib/cacao/lib/tools/launch -w /var/cacao/instances/default -L 16384 -A /usr/lib/cacao/lib/tools/proc_analysis -W /var/cacao/instances/default -T 300 -P /var/run/cacao/instances/default/run/hb.pipe -f -U root -G sys -- /usr/jdk/latest/bin/java -Xmx128M -Dcom.sun.management.jmxremote -Dfile.encoding=utf-8 -Djava.endorsed.dirs=/usr/lib/cacao/lib/endorsed -classpath /usr/share/lib/jdmk/jdmkrt.jar:/usr/share/lib/jdmk/jmxremote_optional.jar:/usr/lib/cacao/lib/cacao_cacao.jar:/usr/lib/cacao/lib/cacao_j5core.jar:/usr/lib/cacao/lib/bcprov-jdk14.jar -Djavax.management.builder.initial=com.sun.jdmk.JdmkMBeanServerBuilder -Dcacao.print.status=true -Dcacao.config.dir=/etc/cacao/instances/default -Dcacao.monitoring.mode=smf -Dcom.sun.cacao.ssl.keystore.password.file=/etc/cacao/instances/default/security/password com.sun.cacao.container.impl.ContainerPrivate
    copying cacao files to /tmp/suc-cacao...
    done.
    Solaris 10 cacao instances:
    STATE NSTATE STIME CTID FMRI
    online - 9:57:07 88 svc:/application/management/common-agent-container-1:default
    9:57:06 3224 launch
    9:57:06 3225 java
    Full list of cacao SMF service(s):
    fmri svc:/application/management/common-agent-container-1:default
    name Cacao, a common Java container for JDMK/JMX based management solution
    enabled true (temporary)
    state online
    next_state none
    state_time Thu Sep 22 09:57:07 2011
    logfile /var/svc/log/application-management-common-agent-container-1:default.log
    restarter svc:/system/svc/restarter:default
    contract_id 88
    dependency require_all/none svc:/system/filesystem/local (online)
    dependency require_all/none svc:/network/initial (online)
    dependency require_all/none svc:/milestone/multi-user (online)
    Services in maintenance/disabled state:
    svc:/system/pkgserv:default (Flush package command database to disk (see pkgadm(1m)).)
    State: offline since Thu Sep 22 09:07:25 2011
    Reason: Dependency file://localhost/usr/sadm/install/bin/pkgserv is absent.
    See: http://sun.com/msg/SMF-8000-E2
    Impact: This service is not running.
    All ccr properties:
    18:
    cns.assetid:
    cns.br.SunUCenabled:
    true
    cns.ccr.keyGenPath:
    /usr/lib/cc-ccr/bin/ccrKeyGen
    cns.clientid:
    cns.httpproxy.auth:
    cns.httpproxy.ipaddr:
    cns.httpproxy.port:
    cns.regtoken:
    cns.security.password:
    dAw5y36sZJoC+XZR504J4YfvVN8gcxGUYp1bCb8i7x21
    cns.security.privatekey:
    cns.security.publickey:
    cns.swup.UMautolaunch:
    false
    cns.swup.autoAnalysis.enabled:
    true
    cns.swup.checkinInterval:
    2
    cns.swup.lastCheckin:
    0
    cns.swup.patchbaseline:
    current
    cns.swup.regRequired:
    true
    cns.transport.serverurl:
    patchsvr not installed.
    Entitlement:
    smpatch settings:
    patchpro.backout.directory     -     ""
    patchpro.baseline.directory     -     /var/sadm/spool
    patchpro.download.directory     -     /var/sadm/spool
    patchpro.install.types          -     rebootafter:reconfigafter:standard
    patchpro.patch.source          -     https://getupdates.oracle.com/
    patchpro.patchset          -     current3
    patchpro.proxy.host          -     ""
    patchpro.proxy.passwd          ****     ****
    patchpro.proxy.port          -     8080
    patchpro.proxy.user          -     ""
    debug smpatch analyze:
    Effective proxy host : ""
    Effective proxy port : "8080"
    Effective proxy user : ""
    ... Submitting download request against a GUUS server
    ... ... Hostname of URL is getupdates.oracle.com
    ... ... Filename of URL is /xml/motd.xml
    ... ... File path portion of URL is /xml/motd.xml
    Defining request header : IF_MODIFIED_SINCE... valueWed Dec 31 18:00:00 CST 1969
    ... Caught IO Exception.
    ((HttpURLConnection)connection).getResponseCode() : 401
    ((HttpURLConnection)connection).getResponseMessage() : Authorization Required
    Error: Unable to download document : "xml/motd.xml"
    Cannot connect to retrieve motd.xml: Authorization Required
    Effective proxy host : ""
    Effective proxy port : "8080"
    Effective proxy user : ""
    ... Submitting download request against a GUUS server
    ... ... Hostname of URL is getupdates.oracle.com
    ... ... Filename of URL is /detector/detectors.jar
    ... ... File path portion of URL is /detector/detectors.jar
    Effective proxy host : ""
    Effective proxy port : "8080"
    Effective proxy user : ""
    ... Submitting download request against a GUUS server
    ... ... Hostname of URL is getupdates.oracle.com
    ... ... Filename of URL is /database/current3.zip
    ... ... File path portion of URL is /database/current3.zip
    Defining request header : IF_MODIFIED_SINCE... valueWed Dec 31 18:00:00 CST 1969
    Defining request header : IF_MODIFIED_SINCE... valueWed Dec 31 18:00:00 CST 1969
    ... Caught IO Exception.
    ((HttpURLConnection)connection).getResponseCode() : 401
    ((HttpURLConnection)connection).getResponseMessage() : Authorization Required
    ... Caught IO Exception.
    ((HttpURLConnection)connection).getResponseCode() : 401
    ((HttpURLConnection)connection).getResponseMessage() : Authorization Required
    Failure: Cannot connect to retrieve current3.zip: Authorization Required
    ls /var/sadm/spool:
    /var/sadm/spool:
    total 2
    drwxr-xr-x 5 root sys 512 Sep 22 10:00 cache
    /var/sadm/spool/cache:
    total 6
    drwxr-xr-x 2 root root 512 Sep 22 10:00 Database
    drwxr-xr-x 3 root sys 512 Sep 21 09:54 updatemanager
    drwxr-xr-x 2 root root 512 Sep 22 10:00 xml
    /var/sadm/spool/cache/Database:
    total 0
    /var/sadm/spool/cache/updatemanager:
    total 2
    drwxr-xr-x 2 root sys 512 Sep 21 09:54 analysis.results
    /var/sadm/spool/cache/updatemanager/analysis.results:
    total 0
    /var/sadm/spool/cache/xml:
    total 0
    copying sconadm log files to /tmp/suc-sconadm...
    done.
    checking certificate...
    Enter keystore password:
    ***************** WARNING WARNING WARNING *****************
    * The integrity of the information stored in your keystore *
    * has NOT been verified! In order to verify its integrity, *
    * you must provide your keystore password. *
    ***************** WARNING WARNING WARNING *****************
    Keystore type: jks
    Keystore provider: SUN
    Your keystore contains 11 entries
    Alias name: smirootcacert
    Creation date: Jun 18, 2002
    Entry type: trustedCertEntry
    Owner: CN=Sun Microsystems Inc Root CA, O=Sun Microsystems Inc, C=US
    Issuer: CN=GTE CyberTrust Root, O=GTE Corporation, C=US
    Serial number: 200014a
    Valid from: Tue Nov 07 16:39:00 CST 2000 until: Thu Nov 07 17:59:00 CST 2002
    Certificate fingerprints:
         MD5: D8:B6:68:D4:6B:04:B9:5A:EB:34:23:54:B8:F3:97:8C
         SHA1: BD:D9:0B:DA:AE:91:5F:33:C4:3D:10:E3:77:F0:45:09:4A:E8:A2:98
    Alias name: updateserver.sun.com
    Creation date: Apr 20, 2004
    Entry type: trustedCertEntry
    Owner: CN=updateserver.sun.com, OU=Solaris Patch Server, O="Sun Microsystems, Inc.", L=Santa Clara, ST=California, C=US
    Issuer: CN=updateserver.sun.com, OU=Solaris Patch Server, O="Sun Microsystems, Inc.", L=Santa Clara, ST=California, C=US
    Serial number: 4085ad7d
    Valid from: Tue Apr 20 18:08:45 CDT 2004 until: Fri Apr 18 18:08:45 CDT 2014
    Certificate fingerprints:
         MD5: C7:0D:9B:84:B2:E0:57:FA:F4:D1:0C:2E:F3:0E:68:DF
         SHA1: 48:B3:6B:35:AB:15:FE:BF:C5:B9:FF:39:F9:7E:FF:BB:C2:07:9B:7A
    Alias name: gtecybertrustglobalca
    Creation date: Feb 6, 2006
    Entry type: trustedCertEntry
    Owner: CN=GTE CyberTrust Global Root, OU="GTE CyberTrust Solutions, Inc.", O=GTE Corporation, C=US
    Issuer: CN=GTE CyberTrust Global Root, OU="GTE CyberTrust Solutions, Inc.", O=GTE Corporation, C=US
    Serial number: 1a5
    Valid from: Wed Aug 12 19:29:00 CDT 1998 until: Mon Aug 13 18:59:00 CDT 2018
    Certificate fingerprints:
         MD5: CA:3D:D3:68:F1:03:5C:D0:32:FA:B8:2B:59:E8:5A:DB
         SHA1: 97:81:79:50:D8:1C:96:70:CC:34:D8:09:CF:79:44:31:36:7E:F4:74
    Alias name: verisignclass3g2ca
    Creation date: Feb 6, 2006
    Entry type: trustedCertEntry
    Owner: OU=VeriSign Trust Network, OU="(c) 1998 VeriSign, Inc. - For authorized use only", OU=Class 3 Public Primary Certification Authority - G2, O="VeriSign, Inc.", C=US
    Issuer: OU=VeriSign Trust Network, OU="(c) 1998 VeriSign, Inc. - For authorized use only", OU=Class 3 Public Primary Certification Authority - G2, O="VeriSign, Inc.", C=US
    Serial number: 7dd9fe07cfa81eb7107967fba78934c6
    Valid from: Sun May 17 19:00:00 CDT 1998 until: Tue Aug 01 18:59:59 CDT 2028
    Certificate fingerprints:
         MD5: A2:33:9B:4C:74:78:73:D4:6C:E7:C1:F3:8D:CB:5C:E9
         SHA1: 85:37:1C:A6:E5:50:14:3D:CE:28:03:47:1B:DE:3A:09:E8:F8:77:0F
    Alias name: smicacert
    Creation date: Jun 18, 2002
    Entry type: trustedCertEntry
    Owner: O=Sun Microsystems Inc, CN=Sun Microsystems Inc CA (Class B)
    Issuer: CN=Sun Microsystems Inc Root CA, O=Sun Microsystems Inc, C=US
    Serial number: 1000006
    Valid from: Mon Nov 13 13:23:10 CST 2000 until: Fri Nov 13 13:23:10 CST 2009
    Certificate fingerprints:
         MD5: B4:1F:E1:0D:80:7D:B1:AB:15:5C:78:CB:C8:8F:CE:37
         SHA1: 1E:38:11:02:F0:5D:A3:27:5C:F9:6E:B1:1F:C4:79:95:E9:6E:D6:DF
    Alias name: patchsigning3
    Creation date: Dec 9, 2008
    Entry type: trustedCertEntry
    Owner: CN=patchsign 20081125, OU=Class B, OU=Corporate Object Signing, O=Sun Microsystems Inc
    Issuer: CN=Object Signing CA, OU=Class 2 OnSite Subscriber CA, OU=VeriSign Trust Network, O=Sun Microsystems Inc
    Serial number: c6c945f7361c6aa3c520502b3db45a7
    Valid from: Mon Nov 24 18:00:00 CST 2008 until: Fri Nov 25 17:59:59 CST 2011
    Certificate fingerprints:
         MD5: 37:FD:5B:76:06:29:65:DB:47:D8:A5:AB:E7:D7:2C:08
         SHA1: 30:C7:C3:AF:85:00:8F:3B:41:DC:55:A3:99:53:E4:00:D8:97:D7:01
    Alias name: patchsigning2
    Creation date: Feb 8, 2006
    Entry type: trustedCertEntry
    Owner: CN=Patch (No version), OU=Class B, OU=Corporate Object Signing, O=Sun Microsystems Inc
    Issuer: CN=Object Signing CA, OU=Class 2 OnSite Subscriber CA, OU=VeriSign Trust Network, O=Sun Microsystems Inc
    Serial number: 3ed0ec9de0eed991b93f09d331d05e93
    Valid from: Tue Jan 24 18:00:00 CST 2006 until: Sat Jan 24 17:59:59 CST 2009
    Certificate fingerprints:
         MD5: 07:5C:E4:4F:4C:DC:4D:D5:D0:A8:A8:16:C8:DB:37:5F
         SHA1: A2:A8:17:32:2C:C4:7E:DE:8E:67:70:5E:08:2B:91:E9:8A:48:8C:05
    Alias name: patchsigning
    Creation date: Jun 18, 2002
    Entry type: trustedCertEntry
    Owner: CN=Enterprise Services Patch Management, O=Sun Microsystems Inc
    Issuer: O=Sun Microsystems Inc, CN=Sun Microsystems Inc CA (Class B)
    Serial number: 1400007b
    Valid from: Mon Sep 24 15:38:53 CDT 2001 until: Sun Sep 24 15:38:53 CDT 2006
    Certificate fingerprints:
         MD5: 6F:63:51:C4:3D:92:C5:B9:A7:90:2F:FB:C0:68:66:16
         SHA1: D0:8D:7B:2D:06:AF:1F:37:5C:0D:1B:A0:B3:CB:A0:2E:90:D6:45:0C
    Alias name: smirootcacert2
    Creation date: Oct 21, 2002
    Entry type: trustedCertEntry
    Owner: CN=Sun Microsystems Inc Root CA, O=Sun Microsystems Inc, C=US
    Issuer: CN=GTE CyberTrust Root, O=GTE Corporation, C=US
    Serial number: 40002ae
    Valid from: Wed Oct 16 10:45:00 CDT 2002 until: Sat Oct 16 18:59:00 CDT 2004
    Certificate fingerprints:
         MD5: 54:E3:D1:E4:79:B4:17:23:65:B4:F9:14:AD:C6:4A:FE
         SHA1: 90:F1:AB:87:AE:A0:4C:1F:AF:43:60:DE:5D:A8:0E:D8:CE:E7:06:AE
    Alias name: getupdates.oracle.com
    Creation date: Apr 25, 2011
    Entry type: trustedCertEntry
    Owner: CN=*.oracle.com, OU=Terms of use at www.verisign.com/rpa (c)10, OU=Global IT, O=Oracle Corporation, L=Redwood Shores, ST=California, C=US
    Issuer: OU=www.verisign.com/CPS Incorp.by Ref. LIABILITY LTD.(c)97 VeriSign, OU=VeriSign International Server CA - Class 3, OU="VeriSign, Inc.", O=VeriSign Trust Network
    Serial number: 7854c9713b40a03d934e4b1b7f266170
    Valid from: Mon Apr 12 19:00:00 CDT 2010 until: Thu May 05 18:59:59 CDT 2011
    Certificate fingerprints:
         MD5: 03:CB:5F:B8:58:40:23:03:7E:89:A7:49:AF:06:7C:23
         SHA1: 63:95:E0:5C:87:42:8E:38:95:73:EE:03:1C:50:48:FE:43:8F:DC:8C
    Alias name: oracle.com
    Creation date: Apr 25, 2011
    Entry type: trustedCertEntry
    Owner: CN=VeriSign Class 3 International Server CA - G3, OU=Terms of use at https://www.verisign.com/rpa (c)10, OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
    Issuer: CN=VeriSign Class 3 Public Primary Certification Authority - G5, OU="(c) 2006 VeriSign, Inc. - For authorized use only", OU=VeriSign Trust Network, O="VeriSign, Inc.", C=US
    Serial number: 641be820ce020813f32d4d2d95d67e67
    Valid from: Sun Feb 07 18:00:00 CST 2010 until: Fri Feb 07 17:59:59 CST 2020
    Certificate fingerprints:
         MD5: BA:B0:65:B4:3B:9C:E8:40:30:21:7D:C5:C6:CD:3F:EB
         SHA1: B1:8D:9D:19:56:69:BA:0F:78:29:51:75:66:C2:5F:42:2A:27:71:04
    checking network settings...
    141.146.44.51     updates.oraclegha.com getupdates.oracle.com updates.oracle.com
    164.58.129.138     a248.e.akamai.net
    164.58.129.143     a248.e.akamai.net
    141.146.44.51     updates.oraclegha.com cns-services.oracle.com updates.oracle.com

    Sampath,
    You can use one of the following workarounds :
    1. Install redhat-release package from AS
    or
    2. Edit /etc/redhat-release
    change (for example):
    Red Hat Enterprise Linux ES release 4 (Nahant Update 4)
    to:
    Red Hat Enterprise Linux AS release 4 (Nahant Update 4)
    The next version of "up2date" will correctly handle "ES" or "WS" systems.
    Regards,
    Björn

  • Is Verizon unwilling or unable to fix problem with Account Owner(s)

    A forum or Google search reveals several customers unhappy with how Verizon treats the account owners... count me as one.  I'm sure there are many more customers who were equally unhappy but just accept Verizon's incompetence and complete the unnecessary gymnastics of un-registering accounts and then re-registering with a new username.
    PROBLEM:
    There are numerous scenarios that can cause a My Verizon account to have the Account Owner be listed with an incorrect telephone number.  In my case, I had an account with AT&T and 3 additional numbers associated.  As each account expired, I transferred the numbers to Verizon.  The first account transferred was my 14yr old son.  I registered a My Verizon account for management (my name & my userid) and eventually added the additional numbers, however, the Account Owner's phone number is listed as my son's cell.
    Over the past 2 years (since I migrated to Verizon), I've had small problems with account notifications and other information being text to my son's cell.  I've called numerous times and customer service says it's corrected, but eventually the problems return.  Recently, I upgraded my phone and started using some new services like Backup Assistant and the fact that the Account Owner is associated with an incorrect number has caused even more trouble.
    I simply want to keep my existing username for My Verizon and correct the cell phone number associated as the Account Owner.  This should be extremely simple.
    VERIZON'S SOLUTION:
    "We can't do it".  "Our systems don't allow us to make this change".
    The Customer Service Department (or Lack of Customer Service Department) tells me that since they can't or are unwilling to do the necessary changes, their only solution is to force their customer to do their work.  They will un-register the account and I can register again.  There is no concern for the preferences of an existing customer (almost 3 years); there is no concern for the inconvenience caused to an existing customer who spends hundreds of dollars each month and thousands of dollars each year (I currently have 2 separate accounts with Verizon, 4 phones on my problem account and 4 phones on another for a total of 8 phones with data plans... do the math); there is no concern that I will now have to use a completely different username one that is no longer uniform with my other accounts; there is no concern that I will have to change any and all services that reference My Verizon.  Quite simply... Verizon Wireless shows their Account Owners that they have no concern for us.
    PROPER SOLUTION:
    I have almost 25 years of Information Technology experience and over 3 years working with Call Centers (similar to Verizon's Customer Service), which explains in part why I find this so frustrating...  the fix for this is SIMPLE!!!  The real problem is that Verizon simply doesn't care enough to fix it because we are existing customers and not new customers.
    Without going into specifics (nor could I since I don't have access to their systems), data for the My Verizon portal is contained within modifiable databases.  These relational databases will be tied to other systems and other databases, but a modification of this type would just require that the portal be allowed to make the update to the appropriate field(s) within the appropriate database(s).  If direct access is not attainable because of their design, it is still not too difficult to write an additional process to accommodate this change.  These types of things are done everyday.
    More importantly, even if Verizon was unable or unwilling to make these programming changes...  I have no doubt that if Customer Service has an escalation process to their I.T. Department that a programmer with access to the application(s) and/or database(s) could easily make the change directly and almost immediately.
    CONCLUSION:
    Until now, my experience with Verizon has been mostly positive even to the point of recommending the carrier to friends and family.  I've found their coverage area to meet my needs and the data speeds to be more than satisfactory.  However, Verizon needs to remember that cellular service has essentially become a commodity and that customer retention is often based on other things than simply providing dial tone.  With a monthly cell phone expense that rivals a car payment, I would think that Verizon would be more than willing to accommodate such a simple request to maintain a satisfied customer.
    If you too are one of the many customers having issue with modifying the Account Owner, just resolve yourself that it appears Verizon is unwilling to make the simple correction to the My Verizon portal to satisfy our request.

    I'm not 100% sure that I follow your reasoning, so please correct me if I misstate your opinions.  I've numbered them so it will be easier to identify any mistakes I make.
    1.  Not allowing a user, customer service representative, or any Verizon representative to change the cell phone number associated with the Account Owner to another cell phone number on the same account is a security risk.
    I'm not suggesting that I be allowed to change the name, social security number, or any other pertinent details related to establishing the original account.  All the information pertaining to who is responsible for the bill remains the same with the single exception that the current associated cell phone number be changed to another number already listed on the account.  In what possible manner is this a security risk?  Frankly if the ability was enabled and someone either by mistake or incompetence made such a change the impact would simply be what I'm currently experiencing (inconvenience).  Since in this hypothetical situation the ability to change this value is enabled, the "inconvenience" would easily be re-mediated by returning the value to its original state.
    Furthermore, if there is some "security risk" that I'm over looking then an organization that is concerned about providing quality customer service would create procedures to accommodate customer requests and meet security requirements.  Let's use a bank (with an obvious security vulnerability) and debit cards as an example.  If I lose my debit card, I cannot go to my computer and print out a temporary debit card (very user friendly, but not secure).  Some banks will allow you to go online and cancel the lost debit card while requesting a new one to be mailed to the address you have on file (user friendly and mostly secure).  To solve this same problem at other banks might require you to go into the office and sign a form cancelling the lost debit card and confirming the address to mail you a new one (less user friendly, but highly secure).  The Verizon equivalent, is me requesting that I add an existing bank account to my online banking and being told "We can't do it".  However, because the bank cares so much about keeping me as a customer... they will delete my account, allow me to create another, possibly losing my historical data, have me change my username that I've been using for years, spend time adding all my online bill payments... all for the pleasure of staying their customer and getting to use their services as they should have been designed.
    2.  Making a software change that would allow users or CSR's to associate a different cell phone number on the account to the current Account Owner would be difficult and require downtime.
    You give some time expounding this thought and I'm unaware of your web, application, and/or database experience... but I will try to address your concerns later.  However, let's assume that you are correct and these changes will be difficult ("taking weeks to months").  The purpose of my post was whether Verizon was unwilling or unable to accommodate this customer request.  You seem to be agreeing that Verizon is unwilling to make these changes, or at the very least, feel that Verizon has decided that the time and expense involved is of more importance than correcting an issue impacting their customers.  I personally find the later equally disheartening as this has been an issue for many customers (you yourself mention experiencing the problem) and has been well documented through previous forum and Internet posts.  Even by your estimations, if they had taken previous customer complaints seriously... this would have been fixed by now.  Once again it seems the obvious answer is that Verizon may not consider customer service as an important factor as I do.
    As far as your technology issues, I agree that more than a web page change would be required.  I do take issue with comparing the change of a distributed application (operating system) that must be designed to support enumerable hardware components to the work required to makes changes to a web portal with a back-end in-house database.  You could write an entire book detailing the differences between these two scenarios as they have very little in common, but I'll try to keep it focused to your points.
    Coding
    Coding an Operating System that must run on literally a multitude of hardware configurations and support an unending diversity of applications is an incredible endeavor and really never a finished product.  Changes to an OS are constantly being made and the developers must consider hardware and software that they are not intimately familiar and occasionally even deal with 3rd parties to facilitate changes.
    The change I'm advocating has a web component which would be replicated throughout their web server topology, however, these are items that Verizon's developers deal with routinely (if not daily).  There are a very limited number of 3rd party concerns (a few different browsers, IE, Chrome, Mozilla & a disparate platforms such as PC, tablet, phone).  A little research in the benefits of web portals (and cloud computing) verses distributed applications will clearly outline the drastic differences.  A simple illustrative question (though maybe not a completely fair analogy) is how many people do you know who can code an operating system and how many people get on GoDaddy and create their own web pages.  I'm not trying to insinuate that anyone who knows a little HTML can make the web portal changes, however, this isn't a difficult project for an experienced developer.
    The bigger issues and ones that I alluded to in my original post are the changes that would be required to Verizon's back-end databases.  The changes that would need to be made mostly likely involve multiple databases and assuming they are using a typical relational database design might require changes to key fields, adding new databases/tables, and exhaustive integrity checks.  This isn't something that an average user could sit down and accomplish in an hour, however, these are simply the routine day-to-day duties of any professional database developer.
    Again I reiterate... this change simply involves allowing someone (either a user, CSR, or other Verizon agent) to readily change an index record or records that correlates Account Owner to cell phone number.  In terms of database management this should be simple.
    Debugging & Deployment
    The debugging/testing of changes made to an Operating System are amazingly complex for all the aforementioned reasons.  The deployment of such changes is even more complex in that you've got to develop the mechanism to push these changes out to the entirety of the user community.  I'll address deployment (or as you said dispersal) of this change because it's the easiest... quite simply there isn't one.  The benefit of having a centralized web portal like My Verizon is that users come to you, not the other way around, and any change made will immediately be accessible by the user community.  There is a deployment aspect in that My Verizon doesn't exist on a single web server, but again this is just the typical topology for a portal of this size and not relevant to our discussion.  Debugging/Testing is an important aspect of any change and certainly Verizon has this methodology in place, however, I'll reiterate that this change should not be complex and shouldn't require extensive testing.  We've also already discussed the fact that any debugging/testing only has to take place on a limited number of platforms.
    Downtime
    If adding the ability to change the relationship of the Account Owner to an associated cell phone number requires any downtime... the person responsible for Verizon's Development, Beta, and Production environments should be fired.  There is simply no way this is even a possible concern.  I've dealt with many companies with far less resources than Verizon and I assure you that changes of this nature would never require down time.  I'm sure they have staff in place whose sole responsibility is to work on their continuity plan.  This is a non issue.
    Other Carriers
    You can't possibly know how all carriers operate, though you may have some past experience with other companies.  I would contend (and maybe I'm too optimistic) that a company with a focus on customer satisfaction when made aware of complaints and/or limitations in their service would seek to rectify the issue.  It's quite possible that whatever other company you are referencing has fixed this issue if indeed it was similar... especially since I've hopefully bolstered my opinion that the resolution is not overly complicated.
    Would you mind telling me if you deleted your 2 original comments to my post before I had an opportunity to answer?  The reason I ask is that last night another user (jimfitzgerald) had posted a comment and I replied.  He later posted a 2nd comment and while writing my response... all the posts were removed (his 2 posts, my reply, and your 2 posts).  I'm curious if this was just a user withdrawal (though I really wish my response had remained in the thread), if there was some sort of technical issue with these forums last night, or if my response was deleted for cause by Verizon or other admin.   Thanks!

  • Integration of SAP Portal with Shibboleth based CUA?

    We are running SAP Portal NetWeaver EhP1 on LINUX RH-EL 5 with ORACLE 10.2.0.4. We are interested in integrating authentication to the SAP Portal with our web single sign-on system, which is based on Internet2's Shibboleth software. We would like to use our Shibboleth CUA to authenticate users and give them access to our SAP Enterprise Portal as well as to the SAP ABAP systems.
    Has anyone done something similar and if so, what were the results or limitations encountered?
    What is the underlying web server / product on which the Portal is based? Specifically, is it Apache httpd? If so, which version?
    Can it support the use of third party Apache modules, e.g. the Shibboleth Service Provider (SP) Apache module for authentication?
    If not, is it possible to run the portal fronted by Apache httpd? (Note that the Shibboleth SP software requires the use of Apache httpd on Linux servers.)
    Can the portal be configured to honor the REMOTE_USER setting passed by the web server/container for authentication, instead of requiring a username/password to be entered?
    If the portal cannot support the use of the Shibboleth Service Provider software for authentication, what are the other possible configuration options for authentication (besides username/password)?
    What support, if any, is there for SAML-based authentication?
    Will the portal interoperate with a Shibboleth Identity Provider (IdP)? Can you point us at documentation for this?
    Thank-you,
    Deb Nugent

    Hi,
    interesting questions. Portal is running on top of Netweaver platform (Java stack). Hence no Apache web server. I doubt that it supports any Apache modules. You can use Apache as reversed proxy in front of SAP portal. Check note 480520 with attached configuration guide. I don't know answer for your question regarding REMOTE_USER setting.
    SAP portal supports all standard [authentication methods|http://help.sap.com/saphelp_nw70/helpdata/en/8a/cb136e68592f478266d19bb2b89766/frameset.htm] supported by Netweaver. Probably the only possible way is to use [SAML|http://help.sap.com/saphelp_nw70/helpdata/en/94/695b3ebd564644e10000000a114084/frameset.htm]. [Here|http://www.ibm.com/developerworks/tivoli/library/t-cssosap/index.html] is a how-to guide how to set up SSO based on SAML between Tivoli and Netweaver applicaiton server.
    Also search on net. I found links to interesting presentations (e.g. [this one|http://www.switch.ch/aai/support/presentations/ws-sap-2010/ETHZ_AAI_SAP_SAML_Artifact.pdf]).
    Cheers

  • Error when patching portal from SP10 to SP12

    Hi
    When we do patching portal from SP10 to SP12 JSPM ended with following error for the Software component CAF12_0-10003464.SCA failed deployment
    Part of log
    development component 'caf/km.proxies'/'sap.com'/'MAIN_APL70VAL_C'/'1219136'/'5', grouped by software component 'CAF'/'sap.com'/'MAIN_APL70P12_C'/'1000.7.00.12.2.20070918080147''/'0':
    Caught exception during application deployment from SAP J2EE Engine's deploy service:
    java.rmi.RemoteException: Exception while preparing deploy of application sap.com/caf~km.proxies..
    Reason: com/sap/engine/services/webservices/jaxrpc/wsdl2java/ServiceBaseServer; nested exception is:
         java.lang.NoClassDefFoundError: com/sap/engine/services/webservices/jaxrpc/wsdl2java/ServiceBaseServer
    Loader Info -
    ClassLoader name: [sap.com/caf~km.proxies]
    Please let me know do we need to undeploye CAF old deployments if yes what are the components I need to ndeploy
    Thanks in Advance
    Nutakki

    It could be that you are missing an SCA file or check the permissions of the .SCA files.     Make sure JSPM is updated to SP12.  Also check if you are running out of diskspace, check under ...../JSPM/tmp  and .... /JSPM/log
    Regards
    Shaji

  • Integrate OAS Portal with E1 - WSRP Producer

    Hello,
    I want to integrate OAS Portal with E1. I am following: "JD Edwards EnterpriseOne Tools Release 8.98 Portal Reference Guide for All Portals and Platforms" and I have a doubt about how to register a new WSRP producer for Oracle Portal Server.
    I am working with:
    - OAS Portal 10.1.4 (integrated with Windows Server 2003 SP1)
    - JDE E1 8.12 Tools 8.98
    - Each one are in a different physical machine.
    I am not sure what is exactlly WSRP producer. In the manual, it says that it is: JDE E1 HTML Web Server.
    When I amb in the second step to register the new WSRP (Provider Description (WSDL)) I have the following error:
    "Internal Error *(WWC-00006)*
    Unexpected error: *ORA-00932*: Inconsistent datatype waited an IN argument at position 2 that is an instance of an Oracle
    type convertible to an instance of a user defined Java class has obtained an Oracle type that could not be converted to a java class *(WWC-35000)*"
    In WSDL URL I have specified:
    http://HOST_E1:8083/jde/wsdl/WSRPService.wsdl
    And if it is acceded via web browser, the result is:
    - <definitions targetNamespace="urn:oasis:names:tc:wsrp:v1:wsdl" xmlns="http://schemas.xmlsoap.org/wsdl/" xmlns:bind="urn:oasis:names:tc:wsrp:v1:bind" xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/">
    <import namespace="urn:oasis:names:tc:wsrp:v1:bind" location="local.wsdl" />
    - <service name="WSRPService">
    - <port name="WSRPBaseService" binding="bind:WSRP_v1_Markup_Binding_SOAP">
    <soap:address location="http:///HOST_E1:8083/jde/WSRPBaseService" />
    </port>
    - <port name="WSRPServiceDescriptionService" binding="bind:WSRP_v1_ServiceDescription_Binding_SOAP">
    <soap:address location="http:///HOST_E1:8083/jde/WSRPServiceDescriptionService" />
    </port>
    </service>
    </definitions>
    1) Is correct this result?
    2) In which file can I find the port number that I need to register the WSRP?
    I am not sure about this port, but it is the number port to enter to JDE's Web (http://HOST_E1:8083/jde/E1Menu.maf)
    3) Is necessary to do any step before?
    Thank you and regards

    I have found the following manual:
    "Oracle® Application Server Portal Developer's Guide 10g Release 2" - Configuring Your Application Server to Run JPS-Compliant Portlets (including Data Sources's Configuration).
    I have followed the necessary steps, but when I tried to test it (Registering and Viewing Your Portlet's Section (create a WSRP Provider)), I have the same errorr:
    Internal error WWC-00006
    Unexpected error ORA-00932
    WWC-35000
    I have verified via web browser my WSRP Producer WSDL Page, and it is correct.
    I have tested with different users (orcladmin, portal, etc), even I have included them in PORTAL_ADMINISTRATORS group. But it doesn't work...
    Another thing I have tested is to apply 4640471 patch, although I am not sure it should be necessary, because in ReadMe file, it is only for Solaris Systems, and I am working with Windows Server 2003 SP1...
    I am really desesperate with this error, do you have any idea to solve it?
    Thank you and regards.
    Edited by: Mónica on 28-jun-2010 3:44

  • Connecting Enterprise Portal with SAP ECC 6.0 for ESS/MSS

    Hi,
    I am trying to connect my Portal with the ECC backend but getting the error "SAP_R3_SelfServiceGenerics_MetaData". However when I tried to set the configuration in the JCo destination, I am not able to locate the message server for my ECC instance in the configuration page.
    Any idea on this?

    Hi,
    Do the following steps.
    1. Login to your SLD URL
    http://hostname of sld:5<NN>00/sld
    give the input as administrator username and password.
    Once you are IN.
    click on administrator TAB
    Click on Profile TAB
    In section TAB select DATASUPPLIER
    Fil the detail in GATEWAY HOST and GATEWAY SERVICE ( SAPGW<NN>)
    Gateway information should be on newly install gateway instance.
    Then click on save.
    Again click on Administrator TAB and click on STOP SERVER and then click on START SERVER.
    Once above actvity done on SLD syste,.
    Then go back to your ABAP stack in RZ70 and mainain the neccesary detatils and start the job, it should work now.
    Thanks
    Anil

  • UNABLE TO SAVE PORTAL REPORTS OUTPUT TO DISK WHEN USING INTERNET EXPLORER

    Hi,
    We are unable to save portal reports output to disk when we are using
    Internet Explorer. This works fine if we use Netscape.
    Steps to reproduce
    1. Run a report from portal
    2. Now from the IE menu, select File-> Save As
    We get a warning saying that IE cannot save the web page
    Any thoughts ?
    Thanks
    Tim

    Tim,
    Are you trying to save the HTML output ? You might encounter probs. with that, but that is more due to IE security
    settings than the Portal.
    You might want to check your IE security settings.
    Hi,
    We are unable to save portal reports output to disk when we are using
    Internet Explorer. This works fine if we use Netscape.
    Steps to reproduce
    1. Run a report from portal
    2. Now from the IE menu, select File-> Save As
    We get a warning saying that IE cannot save the web page
    Any thoughts ?
    Thanks
    Tim

  • I get this message when i start the computer :" error : unable to start the bluetooth stack service"

    i get this message when i start the computer :" error : unable to start the bluetooth stack service"

    If a power cycle of the TC works then the issue is simply Lion.. and there is as yet no fix.. and may never be..
    Apple do not seem to acknowledge the issue but plenty of people have it.. It doesn't happen with SL.. one very good reason to not bother with Lion.. Maybe ML will fix it.. without Apple having to ever admit an issue.
    In the meantime, if possible downgrade TC to 7.5.2 .. it has less issues than 7.6 or later.
    Reset the TC and change all names, TC and wireless names, to short, no spaces, no special characters.
    If it is the main router, set the dhcp lease to a short time.. 10min I recommend.
    The above will probably not fix the issue.. but it might go a bit longer before a reboot is needed.. going back to SL would fix it.

  • BTTray Error: Unable to start the Bluetooth Stack Service

    I have a HP TouchSmart 610-1190f operating system Windows 7 64-bit
    I installed Norton 360 back in January and ran the registry program which corrupted the Bluetooth.
    BTTray Error:  Unable to start the Bluetooth Stack Service.  I know that a system restore will take care of it, but when it happened I did not know that and I also did not know that I can't go back in time like Windows XP.  I've tried reinstalling the driver with no luck.  Is my only option a System Recovery?

    Product Name: HP H8-1160t
    Product Number: QC45AV#ABA
    I spent over 3 hours with HP chat and in typical fashion they could not solve the problem and requested I restore to original OS. I refused. HP Support needs to figure out a way to RESOLVE a customer problem without first jumping to "please restore your system".
    After a second call to HP, they sent me a replacement Wireless Card, and much to my surprise the Hardware Tech showed up as scheduled on a SATURDAY no less; even after being told by HP that no weekend calls are made.
    Anyway, the very nice service tech installed the new part and ...drum roll....wait for it...Voila!!!!
    NO FIX!!  As expected.  Why Did HP Software Support think the new card would fix the issue?? HP Software Support is virtually USELESS, actually, lets just say without any equivocation at all: HP SOFTWARE Support is USELESS; HARDWARE SUPPORT IS FANTASTIC...
    OK. I FIXED the problem myself:
    I downloaded the Broadcom fix:
    sp56715.exe
    Available from:
    ftp://ftp.hp.com/pub/softpaq/sp56501-57000/ sp56715.exe   (eliminate the spaces...HP forum would not let me load this VALID site.
    I am NOT POSITIVE THAT DOWNLOAD IS FOR YOUR VERSION, BE CERTAIN TO CHECK SYSTEM REQUIREMENTS.
    Rebooted, Bluetooth service started up, NO BTTray Stack Error, discovered my device (old LG Cell Phone), connected, and I was able to access the MY Music, Pictures, Video files finally.
    Trust me, HP Software Support is a waste of time.

Maybe you are looking for

  • Adobe Flash CS5 - Blur effect & tween not working

    When I try to create a tween for the blur, so it will blur into focus, the tween just wont work. I go to frame 130, keyframe, add blur filter, create clasic tween. But when i go to frame 131 it instantly pops into focus instead of going along the twe

  • Diff between oracle's org.w3c.dom in xmlParserV2.jar and JREs impl?

    New to Java/oracle enviornment. I have an class that retrieves clobs from 10g. I need to include oracles xmlParserV2.jar in the classpath for XMLType support. I then added this class to my app. When I do this, areas in my app that previously used the

  • VAT Report using XL Reporter

    Dear all,         If any body having VAT Return format for tamilnadu state plz send it to me Regards, guru

  • Grouping level based measures

    Hi, I have employee fact table, for example; employee_id ||date || salary 101 ||23.01.2010 || 150 101 ||23.02.2010 || 130 101 ||23.03.2010 || 170 102 ||23.01.2010 || 100 102 ||23.02.2010 || 80 103 ||23.01.2010 || 50 103 ||23.02.2010 || 90 I create em

  • Iweb - FTP access codes

    Just created a site in iweb and want to get it optimised. I need the FTP access codes to pass onto my optimisation company. Any ideas about how to get this information or what they are? Thaks. Iain