Unable to refresh any of the reports in Deski.

Team,
We are not able to refresh any of the reports in Deski.
Error Message: Connection or SQL sentence error (DA0005)
Error Details: Exception: DBD, ORA-24373: invalid length specified for statement state: N/A
System Details: Windows 2003 Std SP1 & 4GB RAM, Citrix 5.0
But the same application is working on Windows Xp environment.
Could you please help me out to resolve the above issue.
Also it would be great if you can share the system requirement for BO XI installation on Citrix Server Env and additional components that need to be installed.
Thanks,
Manikandan

Hi Manikandan,
Following information might help you to resolve the issue.
Solution1:
The individual domains in Tools > Universe > Repository and check that
they test correctly with the "Server is Responding" message.
If not, then
attempt a Safe Recovery to redefine the BOMAIN.KEY.
Note: Make sure that the
domains all have the same connection string by enlarging the window in Tools
> Universe > Repository. If this has been changed, then you must change it
back, then perform a Safe Recovery or you will receive error "The Document
Domain does not exist in the same data account, you cannot export your LOV" when
exporting a universe.
If you now receive "A connection required to refresh
this document is unavailable" when running your reports, then this connection will have to be redefined and assigned to your universes before re-exporting to the
repository. You will need to do this for each universe.
Solution2:
Try recreating the new connection from the scratch and test the issue.
Solution3:
Rename the report to the shorter length and test the issue.
Test the same for the universe also.
You can find the user guides and other documents at the following link.
Link to download the useru2019s Guide:
Please go to Http://help.sap.com
Click on Business Objects tab
Select the appropriate product
You can get the PAR at the following link:
https://websmp110.sap-ag.de/support
Click on Sap infrastructure and then on Business objects support.
Then on left pane click on documentation.
Regards,
Sarbhjeet Kaur

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             * u041Fu0443u0442u044C u043A u0432u0440u0435u043Cu0435u043Du043Du043Eu0439 u043Fu0430u043Fu043Au0435
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             * u041Fu0430u0440u0430u043Cu0435u0442u0440 u0437u0430u043Fu0438u0441u0438 u0432 u0440u0435u0436u0438u043Cu0435, u0442u0430u0431u043Bu0438u0446u0435 (u0438u0442u0434...)
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             * u0424u0443u043Du043Au0446u0438u044F u043Fu043Eu043Bu0443u0447u0435u043Du0438u044F u0441u0442u0440u043Eu043Au0438 u043Fu043Eu0434u043Au043Bu044Eu0447u0435u043Du0438u044F u043Fu043E u0443u043Cu043Eu043Bu0447u0430u043Du0438u044E
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             * u0412u043Du0443u0442u0440u0435u043Du043Du044Fu044F u0441u0442u0440u043Eu043Au0430 u043Fu043Eu0434u043Au043Bu044Eu0447u0435u043Du0438u044F
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             * u0423u0441u0442u0430u043Du043Eu0432u0438u0442u044C u0441u0442u0440u043Eu043Au0443 u0432u043Du0443u0442u0440u0435u043Du043Du0435u0433u043E u043Fu043Eu0434u043Au043Bu044Eu0447u0435u043Du0438u044F
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             * u041Fu043Eu043Bu0443u0447u0438u0442u044C u0441u0442u0440u043Eu043Au0443 u0432u043Du0443u0442u0440u0435u043Du043Du0435u0433u043E u043Fu043Eu0434u043Au043Bu044Eu0447u0435u043Du0438u044F
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             * u0424u0443u043Du043Au0446u0438u044F u0443u0434u0430u043Bu0435u043Du0438u044F u0432u0440u0435u043Cu0435u043Du043Du043Eu0433u043E u0444u0430u0439u043Bu0430
             * u043Fu043Eu0441u043Bu0435 u0437u0430u0432u0435u0440u0448u0435u043Du0438u044F u0432u0441u0435u0445 u043Eu043Fu0435u0440u0430u0446u0438u0439 u0441 u0448u0430u0431u043Bu043Eu043Du043Eu043C
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             * u041Eu0431u0440u0430u0431u043Eu0442u0447u0438u043A u0434u0432u043Eu0439u043Du043Eu0433u043E u043Au043Bu0438u043Au0430
             * u043Fu043E u0448u0430u0431u043Bu043Eu043Du0443 u0432 u0434u0435u0440u0435u0432u0435 u0444u0430u0439u043Bu043Eu0432
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             * u041Fu043Eu043Bu0443u0447u0435u043Du0438u0435 u0432u0441u0435u0445 u0444u0430u0439u043Bu043Eu0432 u0441 u0440u0430u0441u0448u0438u0440u0435u043Du0438u0435u043C .rpt
             * u0438u0437 u0431u0430u0437u044B u043A u043Au043Eu0442u043Eu0440u043Eu0439 u043Fu0440u0438u0441u043Eu0435u0434u0438u043Du0438u043Bu0438u0441u044C
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             * u041Fu043Eu043Bu0443u0447u0438u0442u044C u0438u043Cu044F DataView
             * u0434u043Bu044F u0442u0435u043Au0443u0449u0435u0433u043E u043Fu043Eu043Bu044Cu0437u043Eu0432u0430u0442u0435u043Bu044F
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