Unable to restore: An unknown error occurred 1411

Hey Folks.
I am unable to restore my iPod Nano...
Not to sure what I should do, is there another way to wipe out / format my iPod?

No unfortunately.  it doesn't offer any error codes at the point of failure???.
Yes, I have tried to restart it, I even switched it off completely to reboot it, but still without any success .  
Yes software updates seems updating and appears is going to be okay/completed, but actually at the very end of the process error massage appears saying ."An unexpected error occurred".
The lists of updates is requesting to install are.. iMove, Digit camrea and iTunes.
With thanks.

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  • TS3694 ipad could not be restored an unknown error occurred (3)

    updated my ipad, it refused to come back on, tried restoring and am getting this message "ipad could not be restored an unknown error occurred (3)"
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    Hello abanjoko,
    I would be be concerned too if I was not able to restore my iPad.  If you have not resolved the issue, I recommend following the steps in this article for an issue like this:
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    http://support.apple.com/kb/ht1808
    Thank you for using Apple Support Communities.
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  • Im getting a prompt like..the iphone "iphone" could not be restored, an unknown error occured (21)

    I am getting a prompt after the Restoration cycle like " the iphone could not be restored. an unknown error occured (21) and (1611)

    iPad: Basic troubleshooting
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    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
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    http://support.apple.com/kb/TS3694
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    http://support.apple.com/kb/ht1808
     Cheers, Tom
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    Message was edited by: Texas Mac Man

  • TS3694 the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?

    the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?

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    iOS: Resolving update and restore alert messages
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  • HT201210 what should i do when message say the ipad could not be restored. an unknown error occured (2003)

    what should i do when message say the ipad could not be restored. an unknown error occured (2003)

    http://support.apple.com/kb/TS3694#error3194
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
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    When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

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  • The iPod 'iPod' could not be restored.An unknown error occured(9).

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    Thanks to all members for sharing in. In my case finally, I got a brand new replacement from Apple through their Authorised Service Provider,A-1 Infotech, Mumbai. Since in India, Apple does not have a widespread presence,the service and support I got was amazing.
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  • "the iphone could not be restored an unknown error occurred (2)"

    Yesterday I connected my iPhone 4 to my Windows 7 laptop, and went through to install the latest security update for iPhone through iTunes. When it was installing the software update, the phone froaze, and then this happened:"the iphone could not be restored an unknown error occurred (2)"
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    When you say you uninstalled iTunes and reinstalled it, did you follow the directions in this Apple support document exactly? http://support.apple.com/kb/HT1923
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  • My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!

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    http://support.apple.com/kb/TS3694#error1
    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
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    my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!

    If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808

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  • My ipad mini is stuck in dfu mode trying to restore it with ios 7.0.2 it completes the bar(restoring ipad software) then it gives me the ipad could not be restores. an unknown error occured(14)

    my ipad mini is stuck in dfu mode trying to restore it with ios 7.0.2 it completes the bar(restoring ipad software) then it gives me the ipad could not be restores. an unknown error occured(14)

    Are you using a valid Apple charger that came with the iPad?
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  • Could not be restored. an unknown error occurred (1669)

    Dears,
    Thank you in advance for your usual support as a community.
    Here is my issue,
    When I try to restore my iPhone 5 from a backup using iTunes, I get an error message 'could not be restored. an unknown error occurred (1669)’.
    I tried Apple articles and everything fine with my mac.
    please help me as I have been checking this issue for 5 days with no luck.
    I am pretty sure that there is a solution for such an issue and for sure it does not make sense to through this device away with no solution.
    Thank you again.

    The apple support articles doesn't mention anything about the MAC.
    Is your iphone jailbroken?  Per apple support page this is a hardware issue.
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.
    Check for outdated or modified software
    Related errors: 1015, “The required resource can't be found.”You might see these error messages if any of these are true:
    Your device has a beta version of iOS.
    You're trying to install an earlier version of iOS (downgrading).
    Your device has unauthorized modifications to iOS, also called "jailbreaking."
    Use recovery mode to restore your device to the latest version of iOS.

  • Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).

    Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
    Please Help i need this phone....and i dont have the money to replace it!

    I havent jail broken it so its probable a hardware issue then.......well then.......
    anyway thanks man
    Cheers!

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