Unable to submit a Reader-enabled PDF: "This operation is not permitted"

Hi I've looked through the forums but haven't found an answer to this particular query: I've created a simple form (text boxes, radio buttons, and a submit button which should send the entire PDF to an email address). I have tried different options:
Reader enabled the form, then saved it and emailed a copy to a friend to test. When he clicked on "submit" he received the error "this operation is not permitted". Unfortunately I didn't ask what version of Reader he has. The form was created in Adobe Acrobat X.
Did not reader-enable the form, but opened it with Adobe Reader XI. When I click on submit I get a "server connection error". I'm using Gmail, Chrome and Windows 7 (I went to Start > Default Programs and was able to associate "MAILTO" with Chrome, but there is no option to actively choose Gmail as my mail client). p.s. Before submitting the form I checked and my internet connection is up and running.
I tried to submit the form from Acrobat X and I get a similar error, "Acrobat is unable to connect to your email program".
There are no unembedded fonts or hidden objects in the PDF.
Any help would be greatly appreciated!
Melissa

Submitting forms by email isn't really submitting. In my view it's a useful quick test, but not suitable for production use. For reasons you've already discovered. A particularly bad case is where a user uses GMail (or whatever) but has a WORKING email client that accepts the mail; but then it goes nowhere because they never set it up.
Submit really means "send to a web server" (where a script written by a professional will handle the data). Like the forms on every web site.
Web sites COULD "submit by email" too, but they don't because it isn't any good.
(Caveat: some big companies control the email set up exactly, and it can work for them.)

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Unable to submit a Reader-enabled PDF: "This operation is not permitted"

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