Unexpected error decoding JSF component: {0} in SAP BO 4.0 sp2
Hi,
Am getting the above mentioned error repeatidly. I tried clearing the tomcat cache folder and restarted the tomcat but that couldnt help me to resolve the issue, Help me to resolve the issue.
Hi Abhi,
Please refer the below KBA regarding your issue
1710454 - Unexpected error decoding JSF component BI 4.0
https://service.sap.com/sap/support/notes/1710454
Thanks,
Daya
Similar Messages
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Workspace : Unexpected error during interactive component execution
Hi !
During execution, we have random events where this error appears. It appears for different field names and objects. The error code is displayed in the workspace and this is an excerpt of the workspace log.
We have 2 workspaces using websphere. We noticed that in the past, a few times this was solved by synchronizing the nodes. I does not get fixed like that anymore.
Any clues? this same deployed application worked in the past, it was not updated.
THANKS,
Regards,
Matias
<W>, "May 11, 2011 2:04:59 PM", Default, Main, <2> WebContainer : 0, "Error workspace-1305483686838
Unexpected error during interactive component execution.
Caused by: Invalid type for field newProduct . Expected : 'xobject.company.BusinessObjects.Product'. Received : 'Lxobject/company/BusinessObjects/Product;' .
fuego.web.execution.exception.UnexpectedExecutionException: Unexpected error during interactive component execution.
at fuego.web.papi.TaskExecutor.execute(TaskExecutor.java:187)
at fuego.workspace.servlet.ExecutorServlet.doAction(ExecutorServlet.java:117)
at fuego.workspace.servlet.BaseServlet.doPost(BaseServlet.java:229)
at fuego.workspace.servlet.BaseServlet.doGet(BaseServlet.java:220)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at fuego.workspace.servlet.AuthenticatedServlet.service(AuthenticatedServlet.java:83)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1087)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:118)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:837)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:680)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:588)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:524)
at com.ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forward(WebAppRequestDispatcher.java:321)
at fuego.web.execution.servlet.ServletExternalContext.forwardInternal(ServletExternalContext.java:197)
at fuego.web.execution.servlet.ServletExternalContext.finishExecution(ServletExternalContext.java:103)
at fuego.xobject.runtime.components.XObjectHtmlRuntimeController.service(XObjectHtmlRuntimeController.java:342)
at fuego.web.execution.servlet.ServletRedirector$ControllerRedirector.forward(ServletRedirector.java:197)
at fuego.web.execution.servlet.ServletRedirector.redirect(ServletRedirector.java:58)
at fuego.web.papi.TaskExecutor.processRedirect(TaskExecutor.java:224)
at fuego.web.papi.TaskExecutor.execute(TaskExecutor.java:104)
at fuego.workspace.servlet.ExecutorServlet.doAction(ExecutorServlet.java:117)
at fuego.workspace.servlet.BaseServlet.doPost(BaseServlet.java:229)
at fuego.workspace.servlet.BaseServlet.doGet(BaseServlet.java:220)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at fuego.workspace.servlet.AuthenticatedServlet.service(AuthenticatedServlet.java:83)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1146)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1087)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:145)
at fuego.web.filter.SingleThreadPerSessionFilter.doFilter(SingleThreadPerSessionFilter.java:64)
at fuego.web.filter.BaseFilter.doFilter(BaseFilter.java:63)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
at fuego.web.filter.CharsetFilter.doFilter(CharsetFilter.java:48)
at fuego.web.filter.BaseFilter.doFilter(BaseFilter.java:63)
at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:190)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:130)
at com.ibm.ws.webcontainer.filter.WebAppFilterChain._doFilter(WebAppFilterChain.java:87)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:837)
at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:680)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:588)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:524)
at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:90)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:751)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1478)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:125)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1497)
Caused by: java.lang.ClassCastException: Invalid type for field newProduct . Expected : 'xobject.company.BusinessObjects.Product'. Received : 'Lxobject/company/BusinessObjects/Product;' .
at fuego.io.ObjectSerialization.resolveFieldValue(ObjectSerialization.java:434)
at fuego.io.ObjectSerialization.customReadObject(ObjectSerialization.java:290)
at xobject.Moving.BusinessObjects.Agreements.Agreement.readObject(Agreement.xcdl)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1036)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1848)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1755)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1341)
at java.io.ObjectInputStream.access$300(ObjectInputStream.java:212)
at java.io.ObjectInputStream$GetFieldImpl.readFields(ObjectInputStream.java:2108)
at java.io.ObjectInputStream.readFields(ObjectInputStream.java:548)
at fuego.io.ObjectSerialization.customReadObject(ObjectSerialization.java:197)
at xobject.Moving.BusinessObjects.AccountAgreement.readObject(AccountAgreement.xcdl)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1036)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1848)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1755)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1341)
at java.io.ObjectInputStream.readObject(ObjectInputStream.java:378)
at java.util.ArrayList.readObject(ArrayList.java:617)
at sun.reflect.GeneratedMethodAccessor15.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1036)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1848)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1755)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1341)
at java.io.ObjectInputStream.access$300(ObjectInputStream.java:212)
at java.io.ObjectInputStream$GetFieldImpl.readFields(ObjectInputStream.java:2108)
at java.io.ObjectInputStream.readFields(ObjectInputStream.java:548)
at fuego.io.ObjectSerialization.customReadObject(ObjectSerialization.java:197)
at xobject.Moving.BusinessObjects.Account.readObject(Account.xcdl)
at sun.reflect.GeneratedMethodAccessor347.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1036)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1848)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1755)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1341)
at java.io.ObjectInputStream.readObject(ObjectInputStream.java:378)
at java.util.HashMap.readObject(HashMap.java:1318)
at sun.reflect.GeneratedMethodAccessor12.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1036)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1848)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1755)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1341)
at java.io.ObjectInputStream.access$300(ObjectInputStream.java:212)
at java.io.ObjectInputStream$GetFieldImpl.readFields(ObjectInputStream.java:2108)
at java.io.ObjectInputStream.readFields(ObjectInputStream.java:548)
at fuego.io.ObjectSerialization.customReadObject(ObjectSerialization.java:197)
at xobject.Moving.BusinessObjects.Person.readObject(Person.xcdl)
at sun.reflect.GeneratedMethodAccessor348.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1036)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1848)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1755)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1341)
at java.io.ObjectInputStream.access$300(ObjectInputStream.java:212)
at java.io.ObjectInputStream$GetFieldImpl.readFields(ObjectInputStream.java:2108)
at java.io.ObjectInputStream.readFields(ObjectInputStream.java:548)
at fuego.io.ObjectSerialization.customReadObject(ObjectSerialization.java:197)
at xobject.Moving.BusinessObjects.Account.readObject(Account.xcdl)
at sun.reflect.GeneratedMethodAccessor347.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1036)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1848)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1755)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1341)
at java.io.ObjectInputStream.access$300(ObjectInputStream.java:212)
at java.io.ObjectInputStream$GetFieldImpl.readFields(ObjectInputStream.java:2108)
at java.io.ObjectInputStream.readFields(ObjectInputStream.java:548)
at fuego.io.ObjectSerialization.customReadObject(ObjectSerialization.java:197)
at xobject.Moving.Views.AbstractView.readObject(AbstractView.xcdl)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1036)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1848)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1755)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1341)
at java.io.ObjectInputStream.readObject(ObjectInputStream.java:378)
at java.util.HashMap.readObject(HashMap.java:1318)
at sun.reflect.GeneratedMethodAccessor12.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at java.io.ObjectStreamClass.invokeReadObject(ObjectStreamClass.java:1036)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1848)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1755)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1341)
at java.io.ObjectInputStream.defaultReadFields(ObjectInputStream.java:1947)
at java.io.ObjectInputStream.readSerialData(ObjectInputStream.java:1871)
at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:1755)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1341)
at java.io.ObjectInputStream.readArray(ObjectInputStream.java:1670)
at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1335)
at java.io.ObjectInputStream.readObject(ObjectInputStream.java:378)
at fuego.papi.impl.j2ee.Marshaller.unmarshall(Marshaller.java:46)
at fuego.papi.impl.j2ee.EJBTaskExecutionResult.unmarshall(EJBTaskExecutionResult.java:73)
at fuego.papi.impl.j2ee.EJBExecution.next(EJBExecution.java:204)
at fuego.web.execution.InteractiveExecution.process(InteractiveExecution.java:177)
at fuego.web.execution.impl.WebInteractiveExecution.process(WebInteractiveExecution.java:54)
at fuego.web.execution.InteractiveExecution.process(InteractiveExecution.java:223)
at fuego.web.papi.TaskExecutor.processResult(TaskExecutor.java:266)
at fuego.web.papi.TaskExecutor.execute(TaskExecutor.java:101)
... 59 more
"Hi
Please let me know, how your exception got resolved ?
Thanks,
Brijesh Kumar Singh -
Unexpected error during interactive component execution.
I have an automatic activity within a screenflow. When I try to access this, it is giving the following exception in logs :(workspace.log)
[<D> 0719 07:52:42.519] Main (<9> [ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'): ExecutionDispatcher.actionId: RUN_APPLICATION_TASK
[<D> 0719 07:52:42.519] Main (<9> [ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'): ExecutionDispatcher.runApplicationTask: Global Excecution ->fuego.papi.impl.j2ee.EJBGlobalExecution@9994d62
[<D> 0719 07:52:42.519] Main (<9> [ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'): ExecutionDispatcher.customRunTask(): 4b10000
[<W> 0719 07:52:42.835] Main (<9> [ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)'): Unexpected error during interactive component execution.
*[ (cont) ] Main: Caused by: The catalog manager [bpmXtest/2009-09-25 11:06:11-05:00.1327] is not registered.*
[ (cont) ] Main: fuego.web.execution.exception.UnexpectedExecutionException: Unexpected error during interactive component execution.
[ (cont) ] Main: at fuego.web.papi.TaskExecutor.execute(TaskExecutor.java:187)
[ (cont) ] Main: at fuego.workspace.servlet.ExecutorServlet.doAction(ExecutorServlet.java:117)
[ (cont) ] Main: at fuego.workspace.servlet.BaseServlet.doPost(BaseServlet.java:229)
[ (cont) ] Main: at fuego.workspace.servlet.BaseServlet.doGet(BaseServlet.java:220)
[ (cont) ] Main: at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
[ (cont) ] Main: at fuego.workspace.servlet.AuthenticatedServlet.service(AuthenticatedServlet.java:83)
[ (cont) ] Main: at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
[ (cont) ] Main: at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:227)
[ (cont) ] Main: at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:125)
[ (cont) ] Main: at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:292)
[ (cont) ] Main: at weblogic.servlet.internal.TailFilter.doFilter(TailFilter.java:26)
[ (cont) ] Main: at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
[ (cont) ] Main: at fuego.web.filter.SingleThreadPerSessionFilter.doFilter(SingleThreadPerSessionFilter.java:64)
[ (cont) ] Main: at fuego.web.filter.BaseFilter.doFilter(BaseFilter.java:63)
[ (cont) ] Main: at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
[ (cont) ] Main: at fuego.web.filter.CharsetFilter.doFilter(CharsetFilter.java:48)
[ (cont) ] Main: at fuego.web.filter.BaseFilter.doFilter(BaseFilter.java:63)
[ (cont) ] Main: at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
[ (cont) ] Main: at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3496)
[ (cont) ] Main: at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
[ (cont) ] Main: at weblogic.security.service.SecurityManager.runAs(Unknown Source)
[ (cont) ] Main: at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2180)
[ (cont) ] Main: at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2086)
[ (cont) ] Main: at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1406)
[ (cont) ] Main: at weblogic.work.ExecuteThread.execute(ExecuteThread.java:201)
[ (cont) ] Main: at weblogic.work.ExecuteThread.run(ExecuteThread.java:173)
[ (cont) ] Main: Caused by: java.lang.ClassNotFoundException: The catalog manager [bpmXtest/2009-09-25 11:06:11-05:00.1327] is not registered.
[ (cont) ] Main: at fuego.util.CatalogLoaderMgrCache.findOrCreateCatalogClassloader(CatalogLoaderMgrCache.java:83)
[ (cont) ] Main: at fuego.util.CatalogLoaderMgr.getCatalogClassLoader(CatalogLoaderMgr.java:68)
[ (cont) ] Main: at fuego.papi.impl.j2ee.EJBTaskExecutionResult.unmarshall(EJBTaskExecutionResult.java:72)
[ (cont) ] Main: at fuego.papi.impl.j2ee.EJBExecution.next(EJBExecution.java:204)
[ (cont) ] Main: at fuego.web.execution.InteractiveExecution.process(InteractiveExecution.java:177)
[ (cont) ] Main: at fuego.web.execution.impl.WebInteractiveExecution.process(WebInteractiveExecution.java:54)
[ (cont) ] Main: at fuego.web.execution.InteractiveExecution.process(InteractiveExecution.java:223)
[ (cont) ] Main: at fuego.web.papi.TaskExecutor.runApplicationTask(TaskExecutor.java:349)
[ (cont) ] Main: at fuego.web.papi.TaskExecutor.execute(TaskExecutor.java:95)
What does the exception refer to:Caused by: java.lang.ClassNotFoundException: The catalog manager [bpmXtest/2009-09-25 11:06:11-05:00.1327] is not registered.Just guessing here, but I'd suspect that you have a BPM Object that you are using in your screenflow. Inside your BPM Object you probably have a method that makes the database call. I'm assuming that you might be using Dynamic SQL in your method.
If this is the case then make sure that this method has the property set to "Server Side".
Dan -
Hi all,
I have to assign rights for a user group while clicking on user list i am getting following error.
I have searched on Google found
Error on Data service application
tried it but no luck.
Any idea!SAP note: 1710454 - Unexpected error decoding JSF component BI 4.0, may help you to resolve this issue
Cause
A corrupt entry of Central Management Server (CMS) in the CMS Repository. In this scenario, recreating the existing SIA may also not help.
Resolution
Open CCM.
Stop the existing SIA.
Create another SIA with default servers. In the process of adding new SIA choose start new CMS option.
Now start the new SIA.
Login to CMC.
Go to servers >> click on servers list.
WARNING : Take the backup of CMS Database and File Store before proceeding with next steps.
Delete the servers under OLD SIA including CMS server of OLD SIA.
Expand node section and go to the properties of the OLD node
Make a note of CUID
Access the CMS database using any SQL Editor
Run the below query to delete the OLD SIA entry from database:
"delete from CMS_INFOOBJECTS7 where objectID="CUID"
To delete the entry of OLD SIA from CCM , on the BI server , go to START-RUN-Services.msc
Check the OLD SIA entry in the list starting with Server Intelligence Agent OLD SIA Name
Go to Properties and make a note of Service name
Launch Command Prompt using administrator account
Run the following command to delete the service:
sc delete OLD SIA Service name -
SAP-OSS Connection error LB: Unexpected error in LG Layer.
Hi Gurus,
I am using Solman 3.2 on Oracle/Win 2003 server.
While doing Test connection for SAP-OSS Connection error "<b>LB: Unexpected error in LG Layer</b>" is coming.
<b>Please guide me through configuration steps .</b>
I am using following settings which is appearing by default:
Connection type 3
Load distrib. : Yes
Target system : OSS
Msg. server : /H/147.204.2.5/S/sapdp99/H/oss001
Group : EWA
Regards
GauravHello Gaurav,
- in transaction SM59, delete the RFC destinations SAPOSS - in transaction OSS1 -> parameter -> technical settings, save the
actual configuration. After that, in SM59, test again the connection
Did you get this connection SAPOSS working before or this is the first try?
Check note 35010.
Hope this helps,
Dolores -
Getting an unexpected error while displaying the bound HtmlOutputText
I am getting this unexpected error when I am trying to display the HtmlOutputText which is bound to a backing bean HtmlOutputText component.
Error:
java.lang.IllegalStateException: strict servlet API: cannot call getOutputStream() after getWriter()
at weblogic.servlet.internal.ServletResponseImpl.getOutputStream(ServletResponseImpl.java:253)
at org.apache.myfaces.webapp.filter.ExtensionsFilter.doFilter(ExtensionsFilter.java:176)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:42)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3151)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
The JSP Page is :
<%@ page language="java" contentType="text/html; charset=ISO-8859-1"
pageEncoding="ISO-8859-1"%>
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1">
<title>Two Beans</title>
</head>
<%@ taglib uri="http://java.sun.com/jsf/html" prefix="h" %>
<%@ taglib uri="http://java.sun.com/jsf/core" prefix="f" %>
<body>
<f:view>
<h:form id="TwoBeansForm">
<h:selectOneMenu id="Dropdown" value="#{hlb.cb.selVal}">
<f:selectItems value="#{RgsRequestBean.compLookup.competencyAreaMap}"/>
</h:selectOneMenu>
<h:commandButton id="TestButton" value="Display" action="#{hlb.display}"/>
<h:outputText id="SelectedValue" binding="#{hlb.text}"/>
</h:form>
</f:view>
</body>
</html>The backing bean code is:
package trial;
import javax.faces.component.html.HtmlOutputText;
public class HighLevelBean {
private ChildBean cb;
private HtmlOutputText text;
public HighLevelBean(){
cb=new ChildBean();
public ChildBean getCb() {
return cb;
public void setCb(ChildBean cb) {
this.cb = cb;
public HtmlOutputText getText() {
return text;
public void setText(HtmlOutputText text) {
this.text = text;
public String display(){
text=new HtmlOutputText();
text.setValue(cb.getSelVal());
return "goback@twobeans";
}The goback@twobeans string provides the navigation to the same jsp page.
Childbean just have one String member variable.
The values in the drop down is getting populated but when I am trying to get the selected value to be displayed through the HtmlTextOutput the above error is thrown...Hi ,
For troubleshooting your issue, please take steps as below:
1. Open web.config file of current web application
2. Find the node that begins
<trust level=
3. Change the trust level from WSS_Minimal to
WSS_Medium
4. Save the file
5. Drop to command prompt and execute :
iisreset
If your issue persists, please provide detail error message of ULS log to determine the exact cause of the error?
For SharePoint 2010, by default, ULS log is at
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS
Best Regards,
Eric
Eric Tao
TechNet Community Support -
Integration Process-Unexpected error
Hi,
When I am creating Integration process I am gettin Unexpected error(I am getting this error when I am clicking on create button).
Object Integration Process: IP_MULBPM | urn:rweint currently being edited by user:XXX
Can any body suggest.Hi Ramesh,
I deleted those,but still I am getting the following Error:Could you please suggest
Details
Unexpected exception.
STACKTRACE:
com.sap.aii.utilxi.swing.toolkit.ServerCallCancelledException: Unexpected exception.
at com.sap.aii.ib.clsif.gen.BeanAccessHandler.handleRuntimeExInBusinessMethod(BeanAccessHandler.java:87)
at com.sap.aii.ib.clsif.oa.ObjectAccess.create(ObjectAccess.java:617)
at com.sap.aii.ib.client.oa.ObjectHandler.createInFolder(ObjectHandler.java:492)
at com.sap.aii.ib.gui.editor.DefaultPersistenceHandler.create(DefaultPersistenceHandler.java:237)
at com.sap.aii.ib.gui.editor.XiDocument.create(XiDocument.java:185)
at com.sap.aii.utilxi.swing.framework.StandardCreateAction.create(StandardCreateAction.java:71)
at com.sap.aii.utilxi.swing.framework.CreateDialog.doCreate(CreateDialog.java:603)
at com.sap.aii.utilxi.swing.framework.CreateDialog$CreateAction.actionPerformed(CreateDialog.java:587)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(Unknown Source)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:319)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.Dialog$1.run(Unknown Source)
at java.awt.Dialog$2.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.awt.Dialog.show(Unknown Source)
at com.sap.aii.utilxi.swing.toolkit.BaseDialog.show(BaseDialog.java:357)
at java.awt.Component.show(Unknown Source)
at java.awt.Component.setVisible(Unknown Source)
at com.sap.aii.utilxi.swing.framework.CreateDialog.showDialog(CreateDialog.java:272)
at com.sap.aii.utilxi.swing.framework.cmd.CreateCommand.execute(CreateCommand.java:125)
at com.sap.aii.utilxi.swing.framework.ExecutionContext.execute(ExecutionContext.java:198)
at com.sap.aii.utilxi.swing.framework.ExecutionContext.executeSafe(ExecutionContext.java:154)
at com.sap.aii.utilxi.swing.framework.CommandAction.actionPerformed(CommandAction.java:82)
at javax.swing.AbstractButton.fireActionPerformed(Unknown Source)
at javax.swing.AbstractButton$Handler.actionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.fireActionPerformed(Unknown Source)
at javax.swing.DefaultButtonModel.setPressed(Unknown Source)
at javax.swing.AbstractButton.doClick(Unknown Source)
at com.sap.plaf.frog.FrogMenuItemUI$MouseInputHandler.mouseReleased(FrogMenuItemUI.java:803)
at java.awt.Component.processMouseEvent(Unknown Source)
at javax.swing.JComponent.processMouseEvent(Unknown Source)
at java.awt.Component.processEvent(Unknown Source)
at java.awt.Container.processEvent(Unknown Source)
at java.awt.Component.dispatchEventImpl(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)
at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)
at java.awt.Container.dispatchEventImpl(Unknown Source)
at java.awt.Window.dispatchEventImpl(Unknown Source)
at java.awt.Component.dispatchEvent(Unknown Source)
at java.awt.EventQueue.dispatchEvent(Unknown Source)
at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:319)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.awt.EventDispatchThread.run(Unknown Source)
Unexpected exception.
STACKTRACE:
com.sap.engine.services.rmi_p4.P4RuntimeException: Unexpected exception.
at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.getException(P4ObjectBrokerClientImpl.java:643)
at com.sap.engine.services.rmi_p4.P4ObjectBrokerClientImpl.getException(P4ObjectBrokerClientImpl.java:612)
at com.sap.engine.services.rmi_p4.reflect.P4InvocationHandler.invokeInternal(P4InvocationHandler.java:160)
at com.sap.engine.services.rmi_p4.reflect.AbstractInvocationHandler.invoke(AbstractInvocationHandler.java:52)
at $Proxy66.create(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.sap.engine.services.ejb3.runtime.impl.StatelessRemoteStubInvocationHandler.invoke(StatelessRemoteStubInvocationHandler.java:89)
at $Proxy67.create(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.sap.aii.ib.clsif.login.BeanProxy.invoke(BeanProxy.java:114)
at $Proxy67.create(Unknown Source)
at com.sap.aii.ib.clsif.oa.ObjectAccess.create(ObjectAccess.java:603)
... 67 more
com.sap.aii.ib.bom.bpm.BpStepTypeComplex; local class
incompatible: stream classdesc serialVersionUID = -8855106088849996611,
local class serialVersionUID = 1613329322488958162
STACKTRACE:
java.io.InvalidClassException: com.sap.aii.ib.bom.bpm.BpStepTypeComplex; local class incompatible: stream classdesc serialVersionUID = -8855106088849996611, local class serialVersionUID = 1613329322488958162
at java.io.ObjectStreamClass.initNonProxy(Unknown Source)
at java.io.ObjectInputStream.readNonProxyDesc(Unknown Source)
at java.io.ObjectInputStream.readClassDesc(Unknown Source)
at java.io.ObjectInputStream.readNonProxyDesc(Unknown Source)
at java.io.ObjectInputStream.readClassDesc(Unknown Source)
at java.io.ObjectInputStream.readNonProxyDesc(Unknown Source)
at java.io.ObjectInputStream.readClassDesc(Unknown Source)
at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source)
at java.io.ObjectInputStream.readObject0(Unknown Source)
at java.io.ObjectInputStream.defaultReadFields(Unknown Source)
at java.io.ObjectInputStream.readSerialData(Unknown Source)
at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source)
at java.io.ObjectInputStream.readObject0(Unknown Source)
at java.io.ObjectInputStream.readObject(Unknown Source)
at java.util.Hashtable.readObject(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at java.io.ObjectStreamClass.invokeReadObject(Unknown Source)
at java.io.ObjectInputStream.readSerialData(Unknown Source)
at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source)
at java.io.ObjectInputStream.readObject0(Unknown Source)
at java.io.ObjectInputStream.defaultReadFields(Unknown Source)
at java.io.ObjectInputStream.readSerialData(Unknown Source)
at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source)
at java.io.ObjectInputStream.readObject0(Unknown Source)
at java.io.ObjectInputStream.defaultReadFields(Unknown Source)
at java.io.ObjectInputStream.readSerialData(Unknown Source)
at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source)
at java.io.ObjectInputStream.readObject0(Unknown Source)
at java.io.ObjectInputStream.defaultReadFields(Unknown Source)
at java.io.ObjectInputStream.readSerialData(Unknown Source)
at java.io.ObjectInputStream.readOrdinaryObject(Unknown Source)
at java.io.ObjectInputStream.readObject0(Unknown Source)
at java.io.ObjectInputStream.readObject(Unknown Source)
at com.sap.engine.services.rmi_p4.reflect.P4InvocationHandler.readResult(P4InvocationHandler.java:303)
at com.sap.engine.services.rmi_p4.reflect.P4InvocationHandler.invokeInternal(P4InvocationHandler.java:138)
... 82 more -
Federated Portal Network - Unexpected Error - Unable to get IView
Hallo.
I have this problem: I have two portal federated.
When I create an iView BI7.0 from the consumer portal , that points to the producer portal , when I execute it I obtain the error :
500 Internal Server Error
BEx Web Application
Failed to process request; contact your system administrator
Error Summary
Exception occured while processing the current request; this exception cannot be handled by the application or framework
If the information on this page does not help you locate and correct the cause of the problem, contact your system administrator
To facilitate analysis of the problem, keep a copy of this error page Hint: Most Web browsers allow you to select all content, and copy and paste it into an empty document (such as in an email or simple text file)
Root Cause
The initial exception that caused the request to fail was:
Unexpected error - Unable to get IView: fpn:consumer_ABC/pcd:portal_content/com.abc.AbcFolder/zcitbi70/worksetBI70/Prova/sottoprova/BI7ReportProgetti:lQ9fUQ0dfID4PPyUU4cpZg%3D%3D:1:
Note that I am able to see the iview, role etc from consumer to producer, so the Federated Portal Network seems to work.
What could I do ?
Thanks for your help
MarioHi Experts,
I am getting below error in logs. Some of the reports working and some of the are not working. I can see below error in BW system logs. Any inputs to solve this issue is much appreciated.
java.io.IOException: Cannot establish connection with any of the profiles.
ID 011006:Rmi_P4 Dispatcher: Can't open socket
Error while processing the request in a BI application; see SAP Notes 937697 and 948490
Exception caught: com.sapportals.portal.prt.runtime.PortalRuntimeException: Unexpected error - Unable to get IView: fpn:PP2_IS_CONSUMER_FOR_PB1/pcd:portal_content/com.sw1.intranet.staff/com.sw1.intranet.staff.bi/com.sw1.intranet.staff.bi.roles/com.sw1.intranet.staff.bi.hr.roles.headcount_reports/com.sw1.intranet.staff.srm.worksets.reports/com.sw1.intranet.staff.bi.hr.parentws.headcount_reports/com.sw1.intranet.staff.bi.hr.ws.headcount_reports/com.sw1.intranet.staff.bi.hr.iviews.headcount:hNsfu%2FSQ7LTdTmfpBwd7qQ%3D%3D:1:
com.sapportals.portal.prt.runtime.PortalRuntimeException: Unexpected error - Unable to get IView: fpn:PP2_IS_CONSUMER_FOR_PB1/pcd:portal_content/com.sw1.intranet.staff/com.sw1.intranet.staff.bi/com.sw1.intranet.staff.bi.roles/com.sw1.intranet.staff.bi.hr.roles.headcount_reports/com.sw1.intranet.staff.srm.worksets.reports/com.sw1.intranet.staff.bi.hr.parentws.headcount_reports/com.sw1.intranet.staff.bi.hr.ws.headcount_reports/com.sw1.intranet.staff.bi.hr.iviews.headcount:hNsfu%2FSQ7LTdTmfpBwd7qQ%3D%3D:1:
at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1960)
at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:234)
at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)
at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._createRequestParameters(BIRuntimeService.java:397)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.createRequestParameters(BIRuntimeService.java:379)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:303)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:250)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:24)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
at java.security.AccessController.doPrivileged(AccessController.java:246)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:219)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sap.portal.fpn.exception.base.unchecked.FpnCommunicationException: Could not retrieve the bean / access service to connect with consumer 'PP2_IS_CONSUMER_FOR_PB1'
at com.sap.portal.fpn.entrypoint.FederatedPersistanceUtils.getAccessServiceByConsumerName(FederatedPersistanceUtils.java:169)
at com.sap.portal.fpn.entrypoint.RuntimeFederatedPersistance.retrieveDLRemoteState(RuntimeFederatedPersistance.java:92)
at com.sap.portal.fpn.FpnRuntimeService.bringRemoteState(FpnRuntimeService.java:134)
at com.sap.portal.fpn.FpnRuntimeService.doFpnLookup(FpnRuntimeService.java:97)
at com.sap.portal.fpnprovider.fpn.GenericContext.lookup(GenericContext.java:49)
at javax.naming.InitialContext.lookup(InitialContext.java:361)
at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1919)
... 40 more
Caused by: com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext. [Root exception is com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances
Nested exceptions are:
com.sap.engine.services.rmi_p4.exception.P4BaseIOException: Cannot open connection on host: and port:
at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:455)
at com.sap.engine.system.naming.provider.DefaultInitialContext._getDefaultInitCtxt(DefaultInitialContext.java:65)
at com.sap.engine.system.naming.provider.DefaultInitialContext.<init>(DefaultInitialContext.java:46)
at com.sap.engine.system.naming.provider.DefaultInitialContextFactory.getInitialContext(DefaultInitialContextFactory.java:41)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:675)
at com.sapportals.portal.prt.jndisupport.NamingManager.getInitialContext(NamingManager.java:50)
at com.sapportals.portal.prt.jndisupport.InitialContext.getDefaultInitCtx(InitialContext.java:39)
at javax.naming.InitialContext.init(InitialContext.java:233)
at javax.naming.InitialContext.<init>(InitialContext.java:209)
at com.sapportals.portal.prt.jndisupport.InitialContext.<init>(InitialContext.java:24)
at com.sap.portal.fpn.entrypoint.FederatedPersistanceUtils.getAccessServiceByConsumerName(FederatedPersistanceUtils.java:159)
... 46 more
Caused by: com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances
Nested exceptions are:
com.sap.engine.services.rmi_p4.exception.P4BaseIOException: Cannot open connection on host: and port:
at com.sap.engine.interfaces.cross.Destination.getNextAvailableBroker(Destination.java:55)
at com.sap.engine.interfaces.cross.Destination.getRemoteBroker(Destination.java:35)
at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:340)
... 56 more -
Hi I am getting the following error when i try to access the CMS related WebDynpro application.
First time i am able to access the CMS.I created the domain and track.after that i edited the Domain tab with new domain name J2E.During that time i tried to save the domain,its throughing the Primary key does n't exist error.I closed the application.Again when i tried to access the CMS.Its throughing the following error.
<b>Error stacktrace:
com.sap.tc.webdynpro.progmodel.controller.MessageManager$AbortMessageManagerException: Unexpected error; inform your system administrator - Primary key does not exist: CmscdomPK version=2,name=J2E
at com.sap.tc.webdynpro.progmodel.controller.MessageManager.raiseMessageInternal(MessageManager.java:254)
at com.sap.tc.webdynpro.progmodel.controller.MessageManager.raiseMessage(MessageManager.java:964)
at com.sap.cms.ui.wl.Custom1.hasTracks(Custom1.java:860)
at com.sap.cms.ui.wl.Custom1.wdDoInit(Custom1.java:277)
at com.sap.cms.ui.wl.wdp.InternalCustom1.wdDoInit(InternalCustom1.java:990)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingCustomController.doInit(DelegatingCustomController.java:73)
at com.sap.tc.webdynpro.progmodel.controller.Controller.initController(Controller.java:215)
at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
at com.sap.tc.webdynpro.progmodel.controller.Component.getCustomControllerInternal(Component.java:436)
at com.sap.tc.webdynpro.progmodel.controller.Component.getMappableContext(Component.java:374)
at com.sap.tc.webdynpro.progmodel.controller.Component.getMappableContext(Component.java:403)
at com.sap.tc.webdynpro.progmodel.context.AttributeInfo.initAttributeMapping(AttributeInfo.java:596)
at com.sap.tc.webdynpro.progmodel.context.AttributeInfo.init(AttributeInfo.java:456)
at com.sap.tc.webdynpro.progmodel.context.NodeInfo.initAttributes(NodeInfo.java:771)
at com.sap.tc.webdynpro.progmodel.context.NodeInfo.init(NodeInfo.java:756)
at com.sap.tc.webdynpro.progmodel.context.Context.init(Context.java:40)
at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:199)
at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:540)
at com.sap.tc.webdynpro.progmodel.view.ViewManager.bind(ViewManager.java:398)
at com.sap.tc.webdynpro.progmodel.view.ViewManager.getView(ViewManager.java:555)
at com.sap.tc.webdynpro.progmodel.view.ViewManager.bindRoot(ViewManager.java:422)
at com.sap.tc.webdynpro.progmodel.view.ViewManager.init(ViewManager.java:130)
at com.sap.tc.webdynpro.progmodel.view.InterfaceView.initController(InterfaceView.java:41)
at com.sap.tc.webdynpro.progmodel.controller.Controller.init(Controller.java:200)
at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.displayToplevelComponent(ClientComponent.java:134)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.init(ClientApplication.java:373)
at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.execute(WebDynproMainTask.java:608)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:59)
at com.sap.tc.webdynpro.clientserver.cal.ClientManager.doProcessing(ClientManager.java:252)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doWebDynproProcessing(DispatcherServlet.java:154)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:116)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doGet(DispatcherServlet.java:48)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:392)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:345)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:323)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:865)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:240)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:37)
at com.sap.engine.core.cluster.impl6.session.UnorderedChannel$MessageRunner.run(UnorderedChannel.java:71)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:95)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:159)</b>
What causing the problem.I am not finding the way,where can i rectifything problem
Regards
UsmanHi Usman,
Domain ID and CMS Server ID are also stored in the SLD when you create these for the first time. As of now you can just create one Domain and One CMS Server id.
If you have to edit it you may have to do the following.
1. Delete all the tracks under the domain id and the CMS server id.
2. Then in SLD. go to HOME -> CONTENT BROWSER -> SUBSET = LANDSCAPE DESCRIPTION
In the CLASS dropdown please select Change Management Domain. Select the domain that you had created and delete it.
Again in the CLASS dropdown select Change management Server. Select it and delete.
Note: Please ensure that all the tracks have been deleted before you delete SLD entries.
Now login to CMS again and create the Domain and CMS server again.
If possible please try this some where on a test machine if possible and then try in actual scenario.
Hope this helps.
Regards
Sidharth -
Unexpected error - Unable to get IView
Hi,
I have configured FPN with EP and BI, both are on same SP level.The connection and the producer registration is successful.The producer contents can be navigated in Consumer and am able to copy and paste the producer content in the consumer.But when i preview the content it shows error "Unexpected error - Unable to get IView".
Regards,
Adity.The error i get in default trace is :
#1.#000D60F4797A0074000008D70007A25E0004765974FE319B#1256026493825#com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService#sap.com/irj#com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService#TCSADITY#35321##n/a##06dc0750bd5011de9049000d60f4797a#SAPEngine_Application_Thread[impl:3]_26##0#0#Error#1#/Applications/BI#Plain###Exception caught: com.sapportals.portal.prt.runtime.PortalRuntimeException:
Unexpected error - Unable to get IView:
fpn:ddsa/pcd:portal_content/com.pnb.test/gh/iu/com.pnb.test3:pgyy6PHtBJ0B4Z62g5CvLg%3D%3D:1:
com.sapportals.portal.prt.runtime.PortalRuntimeException: Unexpected error - Unable to get IView: fpn:ddsa/pcd:portal_content/com.pnb.test/gh/iu/com.pnb.test3:pgyy6PHtBJ0B4Z62g5CvLg%3D%3D:1:
at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1960)
at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:234)
at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:316)
at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:387)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._createRequestParameters(BIRuntimeService.java:428)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.createRequestParameters(BIRuntimeService.java:405)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService._handleRequest(BIRuntimeService.java:329)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService.handleRequest(BIRuntimeService.java:276)
at com.sap.ip.bi.webapplications.runtime.jsp.portal.components.LauncherComponent.doContent(LauncherComponent.java:24)
at com.sapportals.portal.prt.component.AbstractPortalComponent.doPreview(AbstractPortalComponent.java:240)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:168)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:524)
at java.security.AccessController.doPrivileged(AccessController.java:241)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:407)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(AccessController.java:214)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:102)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:172)
Caused by: com.sap.portal.fpn.exception.base.unchecked.FpnCommunicationException: Could not retrieve the bean / access service to connect with consumer 'ddsa'
at com.sap.portal.fpn.entrypoint.FederatedPersistanceUtils.getAccessServiceByConsumerName(FederatedPersistanceUtils.java:169)
at com.sap.portal.fpn.entrypoint.RuntimeFederatedPersistance.retrieveDLRemoteState(RuntimeFederatedPersistance.java:92)
at com.sap.portal.fpn.FpnRuntimeService.bringRemoteState(FpnRuntimeService.java:134)
at com.sap.portal.fpn.FpnRuntimeService.doFpnLookup(FpnRuntimeService.java:97)
at com.sap.portal.fpnprovider.fpn.GenericContext.lookup(GenericContext.java:49)
at javax.naming.InitialContext.lookup(InitialContext.java:361)
at com.sapportals.portal.prt.deployment.DeploymentManager.getPropertyContentProvider(DeploymentManager.java:1919)
... 41 more
Caused by: com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext. [Root exception is com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances
Nested exceptions are:
com.sap.engine.services.rmi_p4.exception.P4BaseIOException: Cannot make connection.
at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:455)
at com.sap.engine.system.naming.provider.DefaultInitialContext._getDefaultInitCtxt(DefaultInitialContext.java:65)
at com.sap.engine.system.naming.provider.DefaultInitialContext.<init>(DefaultInitialContext.java:46)
at com.sap.engine.system.naming.provider.DefaultInitialContextFactory.getInitialContext(DefaultInitialContextFactory.java:41)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:675)
at com.sapportals.portal.prt.jndisupport.NamingManager.getInitialContext(NamingManager.java:50)
at com.sapportals.portal.prt.jndisupport.InitialContext.getDefaultInitCtx(InitialContext.java:39)
at javax.naming.InitialContext.init(InitialContext.java:233)
at javax.naming.InitialContext.<init>(InitialContext.java:209)
at com.sapportals.portal.prt.jndisupport.InitialContext.<init>(InitialContext.java:24)
at com.sap.portal.fpn.entrypoint.FederatedPersistanceUtils.getAccessServiceByConsumerName(FederatedPersistanceUtils.java:159)
... 47 more
Caused by: com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances
Nested exceptions are:
com.sap.engine.services.rmi_p4.exception.P4BaseIOException: Cannot make connection.
at com.sap.engine.interfaces.cross.Destination.getNextAvailableBroker(Destination.java:55)
at com.sap.engine.interfaces.cross.Destination.getRemoteBroker(Destination.java:35)
at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:340)
... 57 more
#1.#000D60F4797A0074000008D90007A25E0004765974FE36CD#1256026493826#com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService#sap.com/irj#com.sap.ip.bi.webapplications.runtime.jsp.portal.services.BIRuntimeService#TCSADITY#35321##n/a##06dc0750bd5011de9049000d60f4797a#SAPEngine_Application_Thread[impl:3]_26##0#0#Error#1#/Applications/BI#Plain###Error while processing the request in a BI application; see SAP Notes 937697 and 948490#
0 -
Open Session: unexpected error
Hi everybody,
I'm using BO XI R3.0 and since couple of last days I'm having problem with opening Universe Designer. The message I'm getting is "Open session: unexpected error". This happens after I provide user name and password for the access to the system.
Does anyone know the solution to the problem beside uninstalling Client tools etc. (I already did that) because the same happens when I want to open Desktop Intelligence, Translation Manager, etc.
IvanIn addition to my previous question, I have another query. I am trying to create a macro to rename, hide/show and change some more properties of universe objects. Below is the code to log on to designer and open the required universe
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Set DesignerApp = New Designer.Application
DesignerApp.Visible = True
Call DesignerApp.LogonDialog
Set Univ = DesignerApp.Universes.Open
DesignerApp.Visible = False
Set Wksht = ThisWorkbook.Worksheets("Objects")
Wksht.Unprotect
Range("Objects").ClearContents
Call GetObjectInfo(Univ.Classes, 1)
Range("Objects").Resize(Wksht.UsedRange.Rows.Count - 1, 5).Name = "Objects"
Range("Objects").Columns("H:L").Value = Range("Objects").Columns("B:F").Value
Wksht.Protect
DesignerApp.Quit
Set DesignerApp = Nothing
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++
What happenns is that after I log on using my macro, if I try to log on to designer again I get the "Open Session: unexpected error" error. If I delete the LSI folder on my local machine, then I can log on fine. but everytime I use the macro I get the error afterwards. I am logging onto a SAP system.
Any help on this one? -
How to fix 'Unexpected error: Incorrect value: Location URL' in WSDL
Hi All,
Using SOAMANAGER transaction, I created a service ECC_CUSTOMERQUOTEERPCRTRC and its binding 'ECC_CUSTOMERQUOTEERPCRTRC_binding' using the Create Service option under the tab Configurations and using the web service definition 'ECC_CUSTOMERQUOTEERPCRTRC'. When I click on the link "Open WSDL document for selected binding" under the tab 'Overview', I get the following XML code in the popup window for the WSDL.
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<faultcode>soap:Server</faultcode>
<faultstring>Unexpected error: Incorrect value: Location URL for subject IF {http</faultstring>
- <detail xmlns:slibfault="http://xml.sap.com/2005/11/esi/slib/fault/">
<slibfault:timestamp>Wed, 17 Nov 2010 22:29:02 GMT</slibfault:timestamp>
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<slibfault:text>Incorrect value: Location URL for subject IF {http://sap.com/xi/APPL/Global2}:CustomerQuoteERPCreateRequestConfirmation_In not found</slibfault:text>
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The XML code for nthe WSDL displays an error 'Unexpected error: Incorrect value: Location URL for subject IF '. It looks like the code could find the required URL. Please let me know how to fix this error.
Thanks in advance.
--R DHello.
In SOAMANAGER delete your "unexpected" service (endpoint).
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Getting Unexpected Error message while Uploading template
Hi,
I am updating one of the .*rtf* template. The origional size of the the template file is 49.6MB. However if I made any changes in the template file(even if I add/remove space) and save it, the template size increases to 80+ MB.
And when I tried to upload this file, I'm getting the 'UnExpected Error'. Probably due to time out as file size is big.
Does anyone faced the same issue? I tried updating file on different machines but still the template size increases dramatically. Help.
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Ravindrahi,
how are you uploading the file and where ?
u can use open dataset , read dataset or gui_upload
check this link
http://help.sap.com/saphelp_nw04/helpdata/en/c8/e92637c2cbf357e10000009b38f936/frameset.htm -
Portal Runtime Error while performing User Mapping to SAP SRM
Please find below the error I received while User Mapping from Enterprise Portal to SAP SRM :
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_mapping/com.sap.portal.userMappingAdmin/com.sap.portal.userMappingAdmin
Component Name : com.sap.portal.usermanagement.admin.UserMappingAdmin
User Mapping not fully available..
Exception id: 04:21_23/06/05_0073_8097650
See the details for the exception ID in the log fileHi,
yes, Karsten is correct. Just some background:
"User Mapping not fully available.." finally means that user mapping is configured to use strong encryption, but the main crypto key for user mapping is missing. Usually, that's because "SAP Java Cryptographic Toolkit" and/or "JCE policy files for unlimited strength encryption" are not installed (or the server hasn't be restarted afterwards). The note will most likely help
Best regards
Heiko -
I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested. The message I receive is: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
Hi hongkongpom,
Just wanted to say that after posting the problem, I had a chat with an iTunes' Tech Support, her name is Rebekah. My problem was resolved after that. Will list the chat history below in hopes that it may help you as well.
Good luck!
Samia
Chat Transcript
Friday, October 4, 2013 05:55 AM
Duration: 81 minutes 28 seconds
Rebekah:
Welcome to AppleCare chat support. Please give me a moment to look over your information.
Rebekah:
Hi, Samia! My name is Rebekah. If we get disconnected, please chat us back. http://www.apple.com/support/ipod/contactEnter the case number from the initial email we sent you. This gives the next advisor you chat with immediate access to your case history.
Rebekah:
Could you please confirm your serial number? I want to be sure we provide the best service possible for you, Samia!
SAMIA:
Sure, it's 8L8395UY2C5
SAMIA:
My problem is with iTunes.
Rebekah:
Thanks for that confirmation. Just a heads up, this is iOS Tech Support. We do support iPod touches, iPads, and iPhones, but not the iPod classic. But no worries! I can get you in touch with a phone Advisor who can get you in touch with the department that specializes in iPod classics and would be able to better assist you. Would that be OK?
SAMIA:
I wasn't able to install the new version of iTunes (version 11.1.1). The installation keeps failing. The they suggested the I install it manually and that failed too. I will attach the message I received.
SAMIA:
I don't have a problem with iPod.
SAMIA:
Just iTunes
Rebekah:
No problem! We can certainly troubleshoot iTunes as much as possible. It may come to the point that you may have to transferred, but we can do as much as possible during this chat!
Rebekah:
Thanks for the screenshot. It is a bit small so I am unable to fully see the message that you are receiving. What is the error message you are receiving?
SAMIA:
This is the message I received in case you weren't able to open the attachment: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
Rebekah:
Thanks for that info!
SAMIA:
Pleasure!
Rebekah:
What version of Windows (XP, Vista, 7) do you have?
SAMIA:
Windows 7
SAMIA:
Windows 7 Home Premium
Rebekah:
Thanks for that confirmation. I do apologize for the delay, Samia. I am researching this error code now. You mentioned trying to install iTunes manually. To be sure I am on the same page, what steps did you take to do that?
SAMIA:
Well when the indsatalltion failed I was given instructions to select Download Only from Tools and then install manually. When I did it, I window popped up with the following items: - AppleApplicationSupport
SAMIA:
- AppleMobileDeviceSupport64
SAMIA:
- Bonjour64
SAMIA:
iTunes64
SAMIA:
SetupAdmin
SAMIA:
I selected Repair in all of them instead of Remove and all worked but iTunes64
SAMIA:
That's when I received the message that I sent you earlier.
SAMIA:
By the way, this is the fir st time something like this occured. I never had problems with installation before.
Rebekah:
I completely understand what you're saying. Since that Repair did not resolve the issue, our best option is to uninstall iTunes and its components and redownload it. To do this, we will follow the steps in this article: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Rebekah:
First, we will want to quit iTunes and/or Apple Software Update if those are open at this time.
SAMIA:
Rebekah, the instructions you gave says, "For Windows XP, follow these steps to remove and reinstall iTunes and other software components for Windows XP."
SAMIA:
I closed all applications
SAMIA:
Also, my iTunes doesn't open anymore after the new failed installation.
Rebekah:
The section that says "For Windows XP…" is in case we opened up the wrong article, as we have the one for Windows Vista, 7, or 8. There is a link to click ("these steps") in those directions that would take us to the article for uninstalling on a Windows XP.
Rebekah:
So no worries! We have the right article!
Rebekah:
On the computer, we will want to click on Start > Control Panel. In Control Panel, we will click the "Uninstall a program" link.
SAMIA:
I thought so after doing a little exploration.
SAMIA:
done
Rebekah:
Alright, we'll want to select iTunes from the list of currently installed programs. Then we will click Uninstall. When asked if you would like to remove iTunes, let's click Yes.
Rebekah:
After the uninstallation is complete, we don't want to restart your computer if you're prompted.
SAMIA:
Done
Rebekah:
Then if you see other iTunes entries on the list, we'll want to remove them the same way.
Rebekah:
Then we will remove all instances of Apple Software Update the same way you removed iTunes.
SAMIA:
Okay, but do I have to remoce iCloud as well?
SAMIA:
Rebekah, I received the same error message again when uninstalling
Rebekah:
We actually do not need to remove iCloud. After the Apple Software Update, we will want to remove all instances of Apple Mobile Device Support
Rebekah:
How strange! Are you able to click past that and allow the process to continue or has it stopped it completely?
SAMIA:
I am unable to uninstall iTunes either
SAMIA:
Stopped completely
SAMIA:
I treied clicking Repair
Rebekah:
Alright, after trying the Repair option, let's see if it will allow us to continue uninstalling or not.
SAMIA:
I tried that but unfortunately, it isn't working. I still get that same message with error code 2324.
Rebekah:
This error code is not something that I am finding in my sources, Samia. So there is a chance that it is being caused with the Windows computer itself. However, I did find a link that may be able to help with uninstalling iTunes from Windows' support site: http://support.microsoft.com/mats/Program_Install_and_Uninstall
SAMIA:
Rebekah, you're a genius! It worked! iTunes is no longer there. What next?
Rebekah:
Awesome! I'm glad that worked!
Rebekah:
To be sure I am on the same page, what was the last component we uninstalled?
SAMIA:
iTunes
SAMIA:
Shall I remove the Apple Application Support, Apple Mobile Device Support, and Apple Software Update
Rebekah:
That is correct! However, we do want to uninstall it in the order I mentioned above. So Apple Software Update first, Apple Mobile Device Support next, and then Apple Mobile Device Support.
SAMIA:
Got it, but is the second one to uninstall Apple Mobile Device Support OR Apple pplication Support?
Rebekah:
The second one is Apple Mobile Device Support.
Rebekah:
The Application Support will be the last component we uninstall.
SAMIA:
Thanks! I'm on it.
SAMIA:
Done! ll 3 are gone, well 4 with iTunes. Now what?
Rebekah:
Awesome! Also, I just noticed that I accidentally typed Apple Mobile Device Support twice, I do apologize for any confusion! Now we will remove all instances of Bonjour and then remove all instances of Apple Application Support.
SAMIA:
There was only 1 instance with Bonjour. I don't know what the instances are for Apple Application Support
Rebekah:
Yes, Bonjour is often only listed once. Is the Apple Application Support listed at all?
SAMIA:
No
SAMIA:
Since I removed it
Rebekah:
Oh, perfect! If it was removed, we should be set!
Rebekah:
We have removed iTunes and its components now! From here, our next step is to restart the computer. Then once you reboot, you can redownload iTunes from apple.com/itunes
Rebekah:
That should allow you to download iTunes!
SAMIA:
Shall I downloaad the latest vesion?
Rebekah:
You will want to first restart the computer as shown in the article. That will ensure that this process goes smoothly and that everything was removed correctly! Then you can try downloading iTunes again.
SAMIA:
Okay, thanks Rebekah!
Rebekah:
You're very welcome! I'm glad I could help! And of course if you have any issue after the reboot and download, you can always chat us back, as chat is open 24 hours! You will just need to give your case number and the next Advisor would have all my notes!
SAMIA:
Thanks again for all your help, for I couldn't have managed with out it. Have a nice day!
Rebekah:
You're very welcome! I know how important iTunes is and I'm glad we could get you on a path to resolution!
Rebekah:
I hope you have a lovely day!
Rebekah:
It's been a pleasure speaking with you! Thanks for chatting with us Samia. If you don't have any more questions, select End Chat from the upper left corner of the chat window.
SAMIA:
Will do, thanks.
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