Uninstall itunes so I can re-install itunes

I'm trying to uninstall itunes so I can re-install itunes and I keep getting this message:
The feature you are trying to use is on a network resource that is unavailable.
Click ok to try again, or enter a alternate path to a folder containing the installation package 'itunes.msi' in the box below

Download, install, and run this microsoft installer cleanup utility
That should get you going
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Similar Messages

  • TS5376 I can not install itunes.  I get Runtime Error!  R6034.  An application has made an attempt to load the c runtime library incorrectly.  Please contact the application support team for more information.  I've been uninstalling, moving .dll files, re

    The other day I was prompted to update itunes.  I started to, and it crashed my itunes.  Then I tried to uninstall itunes, so that I could turn around and re-install it again.  Now I can not install itunes.  I get Runtime Error! message. R6034.  For the last two hours I have  tried deleting itunes, moving the .dll files to the desktop, restarting the computer (more times than I can count), deleting the temp files, updating my internet explorer, using the fix it program,..... 
    The two messages that I am getting are:
    Runtime Error! Program:c\Program Files (x86)\itunes\Tunes.exe     R6034   An application has made an attempt to load the c runtime library incorrectly.  Please contact the application's support team for more information.
    Also:  Service to 'Apple Mobile Device' (Apple Moblie Device) failed to start.  Verify that you have sufficient priviledges to start system services.

    I too was getting the same message regarding R6034. After many frustrating hours I went to the iTunes support page and clicked on "install and update." When that page came up I scrolled on to "removing and reinstalling iTunes......" There they tell you what files need to be removed and what order to do it in so you can reinstall iTunes. My iTunes works now and I didn't lose any music.
    About the Apple Mobile Device, well that's one of the files that has to be uninstalled. When you reinstall iTunes the Apple Mobile Device is automatically reinstalled.
    Hope this works for you as it did for me. Warning: it takes about an hour to do all this.

  • HT1923 I'm trying to uninstall itunes so I can re-install it, but Apple Mobile Device Support won't uninstall. Any help?

    I'm trying to uninstall itunes so I can re-install it, but Apple Mobile Device Support won't uninstall. Any help? I've tried three times already.

    See Troubleshooting issues with iTunes for Windows updates. The second box is essentially the same process descibed by Apple with some extra hints...
    tt2

  • Can't install itunes 10.5 and even can't uninstall, win 7, 32 bits

    Can't install itunes 10.5 and even can't uninstall, win 7, 32 bits

    Try if this Apple support link helps: Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • Can't install itunes 10.4 on Windows 7 home premium

    I am not highly technical, so please bear with me:
    After repeatedly being unable to update itunes 10.2, I thought I should just uninstall it and install itunes 10.4. Wow, what a mistake. After many hours I now can't run my MS Office programs AND I can't load or run itunes.
    Originally, while trying to update itunes, I kept getting the message "errors occurred while installing the updates. If the problem persists, choose tools > download only and try installing manually." This confused me as I could not find "tools."
    After some reading online, I decided what I should do is download the Windows Installer clean up tool. Apparently this was the BIG mistake. I selected Apple items to remove with msicuu.exe, only to find that now my MS Office 2010 programs no longer run ("Microsoft Office not installed for this user"), and I still can't install itunes.
    I tried installing itunes 10.2 and got a message that I must install a 32-bit version of itunes.
    I used the cleanup tool once again and tried to install itunes 10.4, and got the message: could not open key: UNKNOWN\components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\6A262021B4A79884EA585F5E86D 86338. Verify that you have sufficient access to that key or contact your support personnel.
    Now when I try to run MS Office software, getting message "Preparing to install", then, Configuring Microsoft Office Professional Plus, then something about the program not being installed for this user (I'm the only user).
    I realize that this board probably can't help me with MS Office software, but can you help me with itunes?

    SOA Suite works perfectly on my windows7 pc.
    this below link will give complete details about 11g installation :
    http://www.oracle.com/technetwork/middleware/soasuite/overview/quickstartguidesoasuite11gr1ps3-313245.pdf

  • How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info

    How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info

    Hey Debbiered1,
    Follow the steps in this link to resolve the issue:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    When you uninstall, the items you uninstall and the order in which you do so are particularly important:
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    Let us know if following that article and uninstalling those components in that order helped the situation.
    Welcome to Apple Support Communities!
    Take care,
    Delgadoh

  • Can't Install Itunes 8.2 Vista 32 bit

    I have used Itunes for the past two yrs on this machine with no problems till this recent version of itunes was released. I have had nothing but problems trying to install. Running windows Vista Home...I keep reaching a point in the install and I get an error message that reads "The installer has insufficient privileges to modify this file: *C: \Program Files\ipod\bin\ipodService.Resources\res.lproj\iPodSerceLocalized.dll." This is my home computer, I am the only user ID, so I am the admin. To trouble shoot I have installed all microsoft updates, uninstalled all Itunes and apple software, made sure all firewall software has been turned off, and no luck. I have even tried going into programs and deleting the Itunes folder after the uninstall and I get another message saying "You need permission to perform this action". Contacted apple for support and other than suggesting I uninstal Itunes, then reinstall, they were no help and directed me to microsoft. Microsoft has pushed back and said "Itunes is 3rd party software and you must get help from apple". I'm stuck....can anyone help????

    All I can say is make sure you are the administrator and if not right-click on the installation program and click "Run as Administrator", and delete all traces of iTunes off the computer, i.e. delete the folder C:\Program Files\ipod as you say. Make sure it is the latest version of iTunes and is for Windows Vista (not XP). Another thing to point out is to make sure your Computer is compatible with iTunes 8.2 (perhaps try installing iTunes 8.0/8.1 by searching for the link in Google).
    If you have done all of that and it still does not install then I do not know what is wrong. As iTunes is one of the many applications i use 24/7 (pretty much) and I use it all the time, I would try installing it on a similar Windows Machine with a similar configuration and it works, I would reinstall Windows on your personal computer. If not, take the case further as I cannot think of anything else that could be wrong, so long as you have not edited the installation program or anything Good luck.

  • Can't install itunes on windows 7 it tells me a file is missing

    can't install itunes on windows 7 it tells me a file is missing (there is a problem with the windows installer package. A programme required for this install to complete could not be run. Contact you support personell or packege vendor. what do i do?

    Well I tried to repair apple update and some other apple prgs in uninstall in control panel. Went back to a restore point. BUT I think the key thing is that I took the courage to uninstall iTunes and then downloaded it again from apple's website and low and behold it had worked!!!!
    So forget reinstalling DO a brand new instal as it has worked for me.
    Thanks to b noir as well for their interest!!!

  • I can't install itunes for windows get error message 5

    i can't install itunes for windows get error message 5

    I've been having the same issues for the past year and a half. I've spent 6-8months trying to figure it out. Went to various Itunes stores with pictures on my Iphone per each step so I could relay all information that I'd come across and the personnel were less than helpful, after conversations that would sometimes last an hour between myself, employees and managers they always came back to "simply uninstall then reinstall" when I told them for the thousanth time that I've done that multiple times and my errors are happening while trying to reinstall it they act stumped and say "well then I'm not sure, I'll give you a call if I figure it out" and disappear. I've been very disatisfied at the lack of support from Apple and if Android to piece together a reletively reliable phone I'd switch to them in a heartbeat. I'll follow this question incase someone can answer this, but I don't have much faith.
    BTW, wifey has Windows 7 running on the laptop and my phone syncs just fine to that and no trouble with itunes, just mine (desktop).

  • I can't install itunes.  I get an error code 2894 with a message stating that the installer has encountered an unexpected error.  Anyone know what I need to do?

    I can't install itunes.  I get an error code 2894 & a message that states the installer has encountered an unexpected error installing this package.  Anyone know what I need to do to fix this? 

    Are you able to uninstall iTunes and QuickTime?
    You might have to search for the Windows Installer Cleanup Utility, which would allow you to remove some applications that you can't from Control Panel.
    Also, take a look at this Apple document -> Trouble installing iTunes or QuickTime for Windows.

  • Can't install iTunes 10 due to Bonjour

    I need help finding and deleting Bonjour from my desktop. I uninstalled iTunes 9. When I try to reinstall iTunes 10 I get an error message that says "The older version of Bonjour cannot be removed. Contact your technical support group". I have searched for Bonjour throughout my computer and deleted it every place I could including the REGEDIT. When I try to remove Bonjour from the list of programs through the Control Panel I get an error message that says "The feature you are trying to use is on a network resource that is not available". I can no longer use my iPod Touch because I can't install iTunes on my computer. This makes me very sad.

    When I try to remove Bonjour from the list of programs through the Control Panel I get an error message that says "The feature you are trying to use is on a network resource that is not available".
    These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any BonJour entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • Can't install itunes on my 64bit windows 7 laptop

    Can't install itunes on my 64bit windows 7 laptop. Says there was a problem with the windows installer package and a program required for this install to complete could not be run..
    I have uninstalled and re-installed several times now already using the add/ remove programs under control panel..

    Let's try the following user tip with that one:
    "There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

  • Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

    Can't install itunes on a new Win7 machine. Get a message "There is a problem with this Windows installer package. A program required for this install to complete could not be run"

    Have you completed all windows update including service Pack1?  If not, please complete all the windows update then follow steps below to re-install all over.
    1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
    http://support.microsoft.com/mats/Program_Install_and_Uninstall
    Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
    2. You should remove all instances of iTunes and the rest of the components listed below:
    it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
    Use the Control Panel to uninstall iTunes and related software components in the following order:
    iTunes
    QuickTime  
    Apple Software Update  
    Apple Mobile Device Support  
    Bonjour  
    Apple Application Support
    Follow the instructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components
    3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

  • Hi i can not install itune. There are the error show " Could not open key: Unknown\Components\32A7D634EB632D11CABB00087CCFBB48\DAEC106DF4E2BBB458CC2CA9C46 E3A0C.

    Hi,
    i can not install itune. There are the error show
    " Could not open key: Unknown\Components\32A7D634EB632D11CABB00087CCFBB48\DAEC106DF4E2BBB458CC2CA9C46 E3A0C. Verify that you have sufficient access to that key. or contact your support personal.
    I have tried some soution from the similar case to uninstall itune and also related components already but finally the probelm still occured.
    Please you help to suggest me what can i do?  I need to restore my back up data to the new iphone as the previous one got stolen.
    BR,
    Sirorath A.

    Try the following user tip:
    "Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\[LongStringOfLettersAndNumbe rs]" error messages when installing iTunes for Windows

  • Can't install iTunes due to Quicktime failing to install

    I'm on Vista (sad face) and over the past couple months iTunes has worked on and off...working and then I get an error saying "iTunes has stopped working" and then I have to mess with everything uninstalling/installing to get it working again.
    However last week, when it happened I uninstalled iTunes and then attempted to uninstall Quicktime but it would not remove Quicktime off the list even after restarts. Then I ran the newest iTunes + Quicktime installer and it just goes until it gives me and error saying "The installer encountered errors before the requested operation for Quicktime could be compleated" and takes me to the complete box saying try again later. So the problem is with Quicktime because it won't uninstall/install and thus I can not install iTunes.
    I have tried using the stand-alone Quicktime installer and have gotten the same error. I have also tried Apple Software Updater and no dice. I am getting very frustrated nothing seems to work and I need to update my iPod! Please help!
    Thanks!

    +I finally got QuickTime uninstalled (it wouldn't give me errors uninstalling, it just wouldn't uninstall) via Windows CleanUp Utility.+
    After you used CleanUp, did you manually remove any leftover QuickTime program files?
    If not, let's run through a CleanUp routine again.
    Run CleanUp and remove the QuickTime entry.
    1. On the Start menu, click Computer.
    2. In Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
    7. Restart your computer.
    Next, we'll try to get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    Switch off antivirus and antispyware applications prior to the repair install.
    Go into "Uninstall a program" in your Control Panel (assuming here that you don't have Classic View selected) and select itunes. click "Repair" up at the top of the control panel screen.
    If the repair install goes through okay, restart the PC and try launching itunes again. Does it launch properly now?

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