Unity 5.0(1) System error when calling into CUGA (Cisco Unity Greetings Administrator)

When I call into CUGA (Cisco Unity Greetings Administrator), I get a failsafe message and the system hangs up. The below events are written in EventViewer. GUSI and AvCsMgr Diags attached.
Any help would be much appreciated.
Event Type: Error
Event Source: CiscoUnity_Miu
Event Category: Error
Event ID: 531
Date: 5/28/2011
Time: 5:23:51 PM
User: N/A
Computer: NYLCNJUN01
Description:
Cisco Unity's telephony component has encountered a serious error.
EXPLANATION:
A serious failure has occurred on port 53 while trying to open a wav file or stream. Depending upon the severity of the failure, parties on this call could experience unexpected behavior or be disconnected. In some cases, further calls on this port will not be handled correctly.
TECHNICAL DETAILS:
Thread 0x00002220 had a failure on port 53 in method CAvMiuWave::GetLength()
DESCRIPTION: AvWav WavOpenEx2 failed with 0x00000000.
DETAILS:
FileName: Welcome.
CALLINFO:
CallerID: 2003406
CalledID: 3007910
RedirectingID: 3007910
Origin: Internal
Reason: FwdUncond
Trunk: 0.
CALL SEQUENCE:
[15:17:29:794 - 0x00002100] Drop() - S_OK
[17:23:51:209 - 0x00001D6C] LINE_APPNEWCALL(0x000115D3)
[17:23:51:209 - 0x00001D6C] SetEvent(NewCall)
[17:23:51:209 - 0x00001D6C] SetEvent(CallInfoArrived)
[17:23:51:302 - 0x00002220] Answer() entered
[17:23:51:302 - 0x00002220] lineAnswer(0x000115D3) - 0x00011439
[17:23:51:302 - 0x00001D6C] LINE_REPLY(0x00011439 | 0x00000000)
[17:23:51:427 - 0x00001D6C] StopIO(TERM_REPLAY) entered
[17:23:51:427 - 0x00001D6C] StopIO(TERM_REPLAY) - S_OK
[17:23:51:427 - 0x00001D6C] LINECALLSTATE_CONNECTED(0x000115D3 | Active)
[17:23:51:427 - 0x00002220] WaitFor(0x00011439 | CONNECTED) - CONNECTED
[17:23:51:427 - 0x00002220] Answer() - S_MIU_CONNECTED
[17:23:51:427 - 0x00002220] GetMediaLength() entered
[17:23:51:427 - 0x00002220] WavOpen(Welcome) - 0x00000000
[17:23:51:427 - 0x00002220] GetMediaLength() - 0 | E_FAIL
[17:23:51:427 - 0x00002220] Play() entered
[17:23:51:443 - 0x00002220] WavOpen(Welcome) - 0x00000000.
Event Type: Error
Event Source: CiscoUnity_Wav
Event Category: Error
Event ID: 807
Date: 5/28/2011
Time: 5:23:51 PM
User: N/A
Computer: NYLCNJUN01
Description:
Cisco Unity's multi-media component has encountered a serious error.
EXPLANATION:
A serious failure has occurred on port 53 while opening an audio stream. Depending upon the severity of the failure, parties on this call could experience unexpected behavior or be disconnected. In some cases, further calls on this port will not be handled correctly.
TECHNICAL DETAILS:
Thread 0x00002220 had a Failure on Port 53 in AvWav
DESCRIPTION:
File: H:\views\CUESB1_view\un_Miu\UnityAvWav\WAV.cpp(1095)
Method: WavOpenEx
Failure: call to mmioOpen(Welcome) failed(101).

Tommer,
I found the issue that caused problem.
One of the Unity Admins (hand slapped) used RDP in Console mode which redirected the custom wave driver. This is a known issue with using RDP in Console mode in Windows 2003. There is a MS Hotfix 928046 that should have prevented this from happenning, but it was alraedy installed. A Server reboot cleared the condition and its all working again.
Thanks for the reply.

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Linda Li
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Thanks in advance..!!!

Hi Van,
Thank you for your reply. Finally we found the solution for this. The Issue was that the user CONT_SERVER in SICF(tcode) -> Content Server was locked. We unlocked it , now the photos are uploading successfully...

Unity 5.0(1) System error when calling into CUGA (Cisco Unity Greetings Administrator)

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