Unity supervised transfer hold music

In the cisco document http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_qanda_item09186a0080093c13.shtml it states that Unity places a call on hold and uses the audio file specified in the device pool that contains the voicemail ports. I have a fixed audio source that I would like to play but it only lists items from the music on hold audio source section.
Currently using 8.5 Unity.
Any help would be appreciated.

What's your CUCM version??
That's an old doc, and it has been some time since they removed the audio source option from the device pool config.
Now it's under Common Device Configuration. The other 3 levels for audio source config, remain the same.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk

Similar Messages

Error in Unity Supervise Transfer

Hi all,
Currently, I am trying to enable call queuing on a subscriber account through supervise transfer but cannot make it work in Spanish. At the beginning, I considered this as a misconfiguration issue but turning the language into English made it work. The fact is that Unity tries to transfer the call and prompts this well, "wait while I transfer your call", if the call is busy, we would expect, "extension YYY is on the phone now, if you would like to hold press 1, to live a message press 2,..." (that works perfectly in ENU language). However, in Spanish prompts "The system cannot complete the call in this moment, try again later" after trying to transfer the call.
I am working with CCM6.0 and Unity 4.2 and have searched some similar TAC case but had no luck.
When the failure happens, the same 2 errors appears in Event Viewer,
EventID: 531
Cisco Unity's telephony component has encountered a serious error.
EXPLANATION:
A serious failure has occurred on port 1 while trying to open a wav file or stream. Depending upon the severity of the failure, parties on this call could experience unexpected behavior or be disconnected. In some cases, further calls on this port will not be handled correctly.
TECHNICAL DETAILS:
Thread 0x00001138 had a failure on port 1 in method CAvMiuWave::GetLength()
DESCRIPTION: AvWav WavOpenEx2 failed with 0x00000000.
DETAILS:
FileName: ForceToHoldExt.
CALLINFO:
CallerID: 800
CalledID: 716
RedirectingID: 716
Origin: Internal
Reason: FwdBusy
Trunk: 0.
CALL SEQUENCE:
[11:20:46:984 - 0x0000087C] Drop() - S_OK
[11:22:39:250 - 0x000017DC] LINE_APPNEWCALL(0x00010097)
[11:22:39:250 - 0x000017DC] SetEvent(NewCall)
[11:22:39:250 - 0x000017DC] SetEvent(CallInfoArrived)
[11:22:39:296 - 0x00001138] Answer() entered
[11:22:39:296 - 0x00001138] lineAnswer(0x00010097) - 0x000100AB
[11:22:39:296 - 0x000017DC] LINE_REPLY(0x000100AB | 0x00000000)
[11:22:39:421 - 0x000017DC] LINECALLSTATE_CONNECTED(0x00010097 | Active)
[11:22:39:421 - 0x00001138] WaitFor(0x000100AB | CONNECTED) - CONNECTED
[11:22:39:421 - 0x00001138] Answer() - S_MIU_CONNECTED
[11:22:39:421 - 0x00001138] Answer() entered
[11:22:39:421 - 0x00001138] Answer() - S_MIU_CONNECTED
[11:22:39:468 - 0x00001138] GatherDigits(FLUSH) entered
[11:22:39:468 - 0x00001138] GatherDigits(FLUSH - <>) - S_OK
[11:22:39:500 - 0x00001138] Answer() entered
[11:22:39:500 - 0x00001138] Answer() - S_MIU_CONNECTED
[11:22:39:500 - 0x00001138] Play() entered
[11:22:39:500 - 0x00001138] WavOpen(AvPHGreetESP005.wav) - 0x00000C87
[11:22:39:500 - 0x00001138] WavGetLength(0x00000C87) - 2742
[11:22:39:500 - 0x00001138] WavClose(0x00000C87) - 0x00000000
[11:22:39:500 - 0x00001138] WavOpen(AvPHGreetESP005.wav) - 0x00000C88
[11:22:39:500 - 0x00001138] WavSetChunks(0x00000C88) - 0x00000000
[11:22:39:500 - 0x00001138] WavSetPosition(0x00000C88 | 0) - 0
[11:22:39:500 - 0x00001138] WavSetVolume(0x00000C88 | 50) - 0x00000000
[11:22:39:500 - 0x00001138] WavSetSpeed(0x00000C88 | 100) - 0x00000000
[11:22:39:500 - 0x00001138] WavPlay(0x00000C88) - 0x00000000
[11:22:42:265 - 0x00000E28] SetEvent(WavStopped)
[11:22:42:265 - 0x00001138] WaitFor(StopEvents) - WavStopped
[11:22:42:265 - 0x00001138] WavGetLength(0x00000C88) - 2742
[11:22:42:265 - 0x00001138] WavClose(0x00000C88) - 0x00000000
[11:22:42:265 - 0x00001138] Play(Item 1 of 1 | AvPHGreetESP005.wav) - 0 to 2742
[11:22:42:265 - 0x00001138] Play(1 Item | PlayLength 2742) - S_OK
[11:22:42:265 - 0x00001138] GatherDigits(FLUSH) entered
[11:22:42:265 - 0x00001138] GatherDigits(FLUSH - <>) - S_OK
[11:22:42:265 - 0x00001138] Transfer(WAITCONNECT to 717) entered
[11:22:42:265 - 0x00001138] lineSetupTransfer(0x00010097) - 0x00010050
[11:22:42:265 - 0x000017DC] LINE_REPLY(0x00010050 | 0x00000000)
[11:22:42:281 - 0x000017DC] LINECALLSTATE_ONHOLDPENDTRANSFER(0x00010097)
[11:22:42:281 - 0x00001138] WaitFor(0x00010050 | ONHOLD) - ONHOLD
[11:22:42:281 - 0x00001138] lineDial(0x000100CF | 717) - 0x000100D7
[11:22:42:875 - 0x000017DC] LINE_REPLY(0x000100D7 | 0x00000000)
[11:22:42:875 - 0x000017DC] SetEvent(CallInfoArrived)
[11:22:42:890 - 0x000017DC] SetEvent(CallInfoArrived)
[11:22:42:890 - 0x000017DC] LINECALLSTATE_DISCONNECTED(0x000100CF | Busy)
[11:22:42:890 - 0x00001138] WaitFor(0x000100D7 | CONNECTED) - BUSY
[11:22:42:890 - 0x00001138] Transfer(WAITCONNECT to 717) - E_MIU_DEST_BUSY
[11:22:42:890 - 0x00001138] TransferComplete(REJECTED) entered
[11:22:42:890 - 0x00001138] lineDrop(0x000100CF) - 0x0001006F
[11:22:42:890 - 0x000017DC] LINE_REPLY(0x0001006F | 0x00000000)
[11:22:42:890 - 0x000017DC] LINECALLSTATE_IDLE(0x000100CF)
[11:22:42:890 - 0x000017DC] StopIO(TERM_CONSULT_DISCONNECT) entered
[11:22:42:890 - 0x000017DC] StopIO(TERM_CONSULT_DISCONNECT) - S_OK
[11:22:42:890 - 0x00001138] WaitFor(0x0001006F | IDLE) - IDLE
[11:22:42:890 - 0x00001138] lineUnhold(0x00010097) - 0x000100B5
[11:22:42:890 - 0x000017DC] LINE_REPLY(0x000100B5 | 0x00000000)
[11:22:42:953 - 0x000017DC] LINECALLSTATE_CONNECTED(0x00010097 | Active)
[11:22:42:953 - 0x00001138] WaitFor(0x000100B5 | CONNECTED) - CONNECTED
[11:22:42:953 - 0x00001138] lineDeallocateCall(0x000100CF) - 0x00000000
[11:22:42:953 - 0x00001138] TransferComplete(REJECTED) - S_OK
[11:22:42:953 - 0x00001138] GatherDigits(FLUSH) entered
[11:22:42:953 - 0x00001138] GatherDigits(FLUSH - <>) - S_OK
[11:22:42:953 - 0x00001138] Play() entered
[11:22:42:953 - 0x00001138] WavOpen(AvPHGreetESP021.wav) - 0x00000C89
[11:22:42:953 - 0x00001138] WavGetLength(0x00000C89) - 1003
[11:22:42:953 - 0x00001138] WavClose(0x00000C89) - 0x00000000
[11:22:42:953 - 0x00001138] WavOpen(AvCommonESP207.wav) - 0x00000C8A
[11:22:42:953 - 0x00001138] WavGetLength(0x00000C8A) - 720
[11:22:42:953 - 0x00001138] WavClose(0x00000C8A) - 0x00000000
[11:22:42:953 - 0x00001138] WavOpen(AvCommonESP201.wav) - 0x00000C8B
[11:22:42:953 - 0x00001138] WavGetLength(0x00000C8B) - 582
[11:22:42:953 - 0x00001138] WavClose(0x00000C8B) - 0x00000000
[11:22:42:953 - 0x00001138] WavOpen(AvCommonESP053.wav) - 0x00000C8C
[11:22:42:953 - 0x00001138] WavGetLength(0x00000C8C) - 806
[11:22:42:953 - 0x00001138] WavClose(0x00000C8C) - 0x00000000
[11:22:42:953 - 0x00001138] WavOpen(ForceToHoldExt) - 0x00000000.
EventID: 807
Cisco Unity's multi-media component has enountered a serious error.
EXPLANATION:
A serious failure has occurred on port 1 while opening an audio stream. Depending upon the severity of the failure, parties on this call could experience unexpected behavior or be disconnected. In some cases, further calls on this port will not be handled correctly.
TECHNICAL DETAILS:
Thread 0x00001138 had a Failure on Port 1 in AvWav
DESCRIPTION:
File: E:\Views\CU4.2.0.110\un_Miu\UnityAvWav\WAV.C(1094)
Method: WavOpenEx
Failure: call to mmioOpen(ForceToHoldExt) failed(101).
I have checked the spanish wav files involved and are ok. I can play all of them locally.
On the other hand, I attach an extract of a microtrace displaying the error.
I dont know what I am missing and Its a bit frustating.I will really appreciate your help.
Thanks in advanced.

it_lines TYPE STANDARD TABLE OF tline WITH HEADER LINE.
insfile TYPE text ,

Unity Connection transfer to external number plays music on hold continuously.

We found an issue when transfer external calls out of Unity Connection (9.0 and 9.1) that the Music on Hold continuously plays and never connects the call.
The outgoing calls are going out SIP. The call does get placed and does connect to the external number but it is promptly dropped as the transfer does not complete. The calling party only hears hold music.
Through testing we found that this only happens when the call goes out SIP. We also found that the issue is resolved when changing the Transfer Rules from Release to Switch to Supervise Transfer.
Would we need to change each User's Transfer Rules to Supervise Transfer or is there another way to release the transfer? Is this a bug?

Hi Jennifer,
Your issue seems to be as below.
Problem 2. Call is Connected and then Disconnected
The call is connected and then it is disconnected. The call transfer is successful when an internal extension initiates the call whereas the call fails, if the calling side is from PSTN.
Call Flow
PSTN>H323 GW>CUCM>Unity Connection Call Handler (Any Caller Input - Transfer to Alternate Contact Number)>External Number or CTI RP with CFA to External Number.
Core Issue/Call Flow Analysis
Here is an analysis of the call flow and the common problem for a failed call transfer:
The First call leg is a H323 Fast Start, from the Gateway to the CUCM. CUC receives the call and transfers the call back to CUCM. CUCM in turn places the first call on hold and initiates a new call to the PSTN.
The second call leg is a H323 Slow start. Finally, when the call is answered, the CUCM or the Gateway does not send H245 capabilities. This causes a timeout and the call is disconnected.
Solution
By default, Wait for Far End H.245 Terminal Capability Set (TCS) check box is checked. As a result, CUCM expects the far-end H.245 TCS before it sends its H.245 TCS. If this checkbox is unchecked, CUCM must initiate capabilities exchange.
In order to resolve this problem:
Uncheck the Wait for Far End H.245 Terminal Capability Set (TCS) check box.
Or
Make a change on the gateway so that the gateway initiates capabilities exchange.
Enter these commands in order to configure a change required on the gateway.
conf t
voice service voip
h323
h225 start-h245 on-connect
exit
Thanks,
Nishant

I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music

Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!

What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.

Old Computer crash. How can I transfer my music from Ipod to new Computer?

Lightning struck my old computer, how can I transfer my music from the Ipod to the new computer (Windows XP) Itunes library?

You don't need to buy anything from the spammers that infect these forums. There are plenty of free options.
If you are using iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
For all other non purchased music (your own CDs etc) try this method which works on some Windows PCs.
Enable your iPod for disk use.
See: iPod Disk Use.
Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
If this doesn't work (and it may not because officially it's not supposed to), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it can be messy.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Another free program is Pod Player.

How to I transfer my music from my iPod classic to iTunes on my PC?

Reformatted HD and installed new motherboard in PC. Lost iTunes music library and music lists. My iPod still has everything on it. How do I transfer the music saved on my iPod back to iTunes on my PC.

First, you need to prevent automatic synchronzation with a blank copy of iTunes. While connecting the iPod to the computer, click "cancel" when iTunes presents the dialog box offering to synchronize to the iPod. Or hold down the Shift and Ctrl keys in Windows. This should stop the iPod from auto synching with iTunes and the iPod will appear in the source list. Wait until you are sure the iPod has mounted, and that it will not auto sync and then you can let the keys go. This may take between 3 and 25 seconds depending on your computer.
You can then copy music that you purchased from the iTunes Store back to iTunes directly (use the Transfer Purchases From iPod command under the iTunes File menu). If you want to copy back other tracks, the easiest way will be to search CNet or another software compendium for "iPod". You'll find a number of utilities, some free, that can transfer your tracks and your playlists from your iPod back to your PC.
It's also possible to do this manually, but the procedure is rather involved. If you're interested, though, see this article in the iLounge:
http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/P1
and an older but still useful Discussions thread:
MacMuse: Computer crashed
Hope this helps.

How do I transfer my Music Library to my new laptop?

Hey there everybody! I have an Imac G4 swivel-screen and a new white MacBook 1.83. I would like to transfer my music library from my IMac to the laptop. I do have an touchscreen Gen2 Ipod that I was thinking of using, but taking the songs, copying them to my Ipod then connecting the Ipod to the laptop and copying all the songs one at a time to the laptop takes forever as i have 1000+ songs to transfer. Any faster methods of transfering songs?
Also, I did said method with some songs I purchased at the iTunes store, an it said I have to Authorize my laptop to play them, Do i have to do it for every song I purchased from the iTunes store?
F.Y.I. I have upgraded to iTunes 7 and Mac OS 10.4.7. Thanks for Reading!

Probably the most straightforward way to get iTunes onto your new computer is to network it and the original one and copy over your entire iTunes folder. This works fine if you have been using iTunes to completely manage your music and all your songs are in iTunes Music not in different folders: Connecting two Mac computers using Ethernet
Copying the whole folder brings with it the iTunes Music folder and also the iTunes Library (iTunes Library.itl in Windows) database file which holds all the information about your songs (Playlists, Ratings, Play Counts, Last Played, Date Added, etc). You'll get more information including the Folder/File structure in this article: What are the iTunes library files?
When you copy the iTunes folder make sure you put it into the same location on the new computer. This has to be the exact same place, on a Mac this would be in Username/Music/. When you open iTunes on the new computer it will be the same as on the original one Songs, Playlists, Play Counts, Ratings etc. When I moved iTunes recently for my daughter I was also using the same version of iTunes, not sure how important that is but it's probably worth keeping them the same. When you are authorising your computer you only need to do it once not for every song.
Another way would be to use an external hard drive, the guide for using the iPod as a hard drive is a good starting point. Apart from the sections on initially setting up the iPod, the instructions are the same for copying the iTunes folder to an actual external drive. If you substitute "external hard drive" for "iPod" the process is the same: How to use your iPod to move your music to a new computer

Can I transfer my music from the ipod to itunes?

I was having a problem with itunes so I completely deleted it and reinstalled it, thinking that I could sync music from my ipod to the itunes library. Unfortunately, the new itunes said that my ipod was synced to a different library. So if I were to sync it now all of the contents of the new library would be on the ipod. (i.e. nothing)
My question is can I transfer the music on the ipod to the itunes library instead of the other way around?
Sony Vaio Windows XP

If you are using iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
For all other non purchased music (your own CDs etc) try this method which works on some Windows PCs.
Enable your iPod for disk use.
See: iPod Disk Use.
Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
If this doesn't work (and it may not because officially it's not supposed to), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it can be messy.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music and playlists etc from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Another free program is Pod Player.
There is also CopyPod. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer.

How to transfer my music????

Ok heres the deal..
My computer crashed and I lost all of my music on it, but the music is still on my iPod
How do I transfer my music from my iPod to my new computer with iTunes
Thanks

Hold the shift and ctrl keys down, while holding them down connect the iPOd. once iTUnes opens and list the iPod, let go of the keys. this will stop an auto update from happening.
Now rightclick the ipod in iTUnes, hit options, then check "Enable Disk Usage" and hit OK. This will let third party software read and copy the iPOd songs back to the PC/iTUnes.
There are many third party programs that will do this but most here recommend yamipod http://www.yamipod.com/main/modules/home/ also check out the iLounge artical here http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/

If i subscribe to itunes match can I use this to transfer my music to a new laptop

if i subscribe to itunes match can I use this to transfer my music to a new laptop

Don't.
1) Match would be horribly slow unless you have a tiny library.
2) Match won't transfer all file formats. I am pretty sure it is just music.
3) Match may degrade your music quality if you use high quality file formats.
Why not simply copy the whole iTunes folder to the other computer using an external drive, then start iTunes on the other computer while holding down the option/alt key and select the copied folder? This will copy the entire library intact.

TRANSFER MY MUSIC LIBRARY FROM MY IPOD TO MY NEW COMPUTER

MY COMPUTER WITH MY ITUNES LIBRARY CRASHED. I HAVE ABOUT 400 SONGS ON MY IPOD AND I WANT TO TRANSFER THE MUSIC FROM MY IPOD ONTO MY NEW COMPUTER. I CANNOT ACCESS THE LIBRARY ON THE OLD COMPUTER. PLEASE HELP

For iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
For all other non purchased music (your own CDs etc) try this method which works on some Windows PCs.
Enable your iPod for disk use.
See: iPod Disk Use.
Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
If this doesn't work (and it may not because officially it's not supposed to), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it can be messy.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Another free program is Pod Player.
SharePod is also freeware.

My iPad will not charge, it can sync to iTunes and transfer data/music to it, but when plugged in to a USB or an A/C wall adapter all it says is not charging.

My iPad will not charge, it can sync to iTunes and transfer data/music to it, but when plugged in to a USB or an A/C wall adapter all it says is not charging.

A lot of computers (especially older ones) generally do not provide enough power to their USB ports to charge the iPad at a sufficient rate - it may still be charging slowly, and should be a bit quicker if the iPad's screen is off (if you leave it for a while and then disconnect it from your computer you may find that it's battery percentage has gone up). The wall charger is usually the most efficient way to charge the iPad.
In terms of the wall charger, have you tried a different charger and/or cable, or do you know anybody else with an iPad so that you can try their charger and cable and they can try yours ?
Have you tried a reset to see if it charges after the iPad has restarted ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I am trying to transfer my itunes library from my old Mac to my new Mac; however, all that transfers is the music I downloaded from itunes. It does not transfer the music I downloaded from my cd's.

How do I transfer my itunes library from my old Mac to my new Mac? When I try all that transfers is what I downloaded from Itunes. It does not transfer the music I downloaded from my cd's/.

iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the iTunes Library.itl file in the moved iTunes folder.
For the record there's this reference for iTunes 11 but it really doesn't strike me as having the specifics you need. iTunes 11 for Mac: Move your library to another computer - http://support.apple.com/kb/PH12168
Windows users see tip at: https://discussions.apple.com/message/18879381
2011 Transferring your iTunes library - http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive/ - An article with good background information, particularly if you are not sure your media files are all grouped for quick solution above. Unfortunately it uses the single term "transferring library" for two very different moves; relocating just your media (not recommended unless you really need this configuration) and relocating media+database (really your whole "library"). Make sure you understand the difference before electing to move only media.
If you put it in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)

Just bought macbook pro and using homesharing to transfer all music and movies from old mac, if i start syncing iphone in new macbook pro will i loose all content already on it

just bought macbook pro and using home sharing to transfer all music and movies from old mac, if i start syncing iphone in new macbook pro will i loose all content already on it

iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.

Is there any way to transfer the music already on ipod to itunes library

is there any way to transfer music already on my ipod to my itunes library without deleting the music

Here's more info for you.
Be very careful when connecting an iPod full of music to an empty iTunes library.There is very real risk of permanently losing all the music.
To prevent auto sync, before you connect the iPod go to the iTunes preferences and select "devices", then select "disable automatic syncing for iPhones and iPods".
An alternative method is to connect the iPod whilst holding down the 'control+shift' keys and do not let them go until your iPod appears in iTunes.
If you see a message that your iPod is associated with a different library and asks if you want to link to a new one, make sure you press "Cancel".
If you should click on "Erase and Sync" will erase all the content currently on your iPod and it will be replaced with the content of the iTunes library you just connected to.
When you've pressed cancel your iPod should appear in the iTunes source list under "devices" and allow you to change the update setting to manage the iPod content manually, and that will let you use your iPod for the time being without the risk of accidentally erasing the contents.
Then do any of the following to transfer your music from iPod back to the computer/iTunes.
For iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
Find out how to do that here.
How to copy iTunes purchases from an iPod or iPhone to a computer.
For all other non purchased content (your own CDs etc), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it is a little more involved than other methods.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Other free programs are Pod Player, SharePod and Floola and iDump and iPodRobot.
If you want to recover just the structure of playlists from the iPod (and not the actual song files themselves), there's iRepo for Windows. which I understand has this feature along with all the standard features for these programs.
iPodRip also has the feature enabling you to reconstruct playlists.
There is also CopyTrans. This does preserve ratings/playcounts etc if those are important to you but this program is not free. It also supports video transfer.
More information is contained here.
Copying content from your iPod to your computer - The Definitive Guide.

Unity supervised transfer hold music

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