Unknown user occupy more USER I/O

Hello friends, Our environement is ORACLE 10g ON WINDOWS 2003 platform. We use to receive call from some users that system is very slow in response. While I check through OEM , one user consuming more USER I/O, 90%. But that users for IT department user and I confirmed no one working with that user account. I dont know how this user session is automatically created and consuming more I/O. I stop all the scheduled jobs that used that user name. Its regarded less of the time, some time morning , some time night
this user sesseion created autmatically. I killed those sessions, even than its creating some other session with the same user name and occupying more I/O. Kindly help me to solve.

Hi,
We use to receive call from some users that system is very slow in responseDo these users shared same applicaiton? Means, is whole database slow (all users are suffering) or only a few users suffering while running same applicaiton?
one user consuming more USER I/O, 90%This is this user's part in total IO on the system which not necessarily means that IO is slow.
Course of Action
Through OEM check the system performance page, what is CPU in IO wait matrix value.
Through OEM, also check Disk busy rate for the disk where your database is residing
What are the details of user sessions which is consuming 90% IO. Username, session from which machine, from which program etc.
OEM performance page will also show you what SQL it is running. If no one owns this user, just lock it and check who shouts.
Salman

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