Unsucessfull CMUser Page

Question

I have local user in the Cisco Unified Call Manager version 6 (End User), these users are associate whit its phones. But the login into the URL : https://ipcallmanager:8443/ccmuser/showHome.do is not succesfull ...
what can I do ?

Answer 1

Hi Ricardo,
Just to add a note to the good tips from Java!
This was answered (beautifully) by Marina earlier this year;
The end user must now be added to the User Group "Standard CCM End Users"
before the ccmuser pages can be accessed.
Please perform following steps in order to add user into User Group:
1) Go to the User Group Page
2) Click the link for Standard CCM End Users
3) Click the Add Users to Group Button
4) Click the check box next to the userid
5) Click the Add selected button
6) Go to the End User Page
7) Click the link for
8) Scoll to the bottom and ensure Standard CCM End Users appears in the
permission section.
9) Login to CCMUser as with configured password.
Use this URL to access.
https://hostname/ccmuser
Hope this helps!
Rob