Update of Balances - misses target

Hi,
I have an interface table that I use to import "Actual" scenario balances into Hyperion.
I have an extract of the same data that I have captured immediately after the update.
Some of the updates have missed their target, hitting the next entity along (had I not captured the 'cold' data immediately before and after I would not have believed it).
Has anyone run into it, does anyone have a fix?? (Could it be caused by running the interface whilst users are transacting against other scenarios such as "Budget"??)
Hyperion 11.1.2.1.0.83 - using the standard 'Data Synchronization' to achieve this.
- additional info - lines with exactly the same entity and account but a different period have updated a different entity - is this a known bug??
- additional info 2 - when we extract zero level lines we are getting data at heading level (account!) with numbers stored against it - is this likely to be a corruption??
thanks for any insights,
Robert.
(Any takers please - this is looking like I should log an SR?)
Edited by: Robert Angel on 18-Jul-2012 07:33

Excuse me, how can I see the note 1442144?
I donu2019t see any option to search that note.
Thanks,
Lorenzo Cruz

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