Updated document about QuickTime errors with After Effects (re: H.264 and hyperthreading)

I just updated "troubleshooting QuickTime errors with After Effects CS5, CS5.5, and CS6" with information about hyperthreading and Apple's H.264 encoder.
The gist is that Apple's H.264 exporter component for QuickTime fails when the computer has a large number of CPUs.

No, this applies to any QuickTime H.264 export. You can export H.264 in a QuickTime .mov wrapper out of AME, too, and it will have this problem.
The various H.264 encoding presets (for YouTube, Blu-ray, Vimeo, iPad, etc.) don't use the H.264 QuickTime component, so this isn't relevant to them.
This problem is just relevant to choosing Apple's H.264 as the video codec when choosing QuickTime as a format. This applies to all software that uses QuickTime, by the way, not just Adobe software.

Similar Messages

Help with After Effects? Null Layer and Text not working?

In after effects cs5.5 on mac, im motion tracking as normal, and the track works fine, then when i add the null layer and edit the tracking target to the null layer, the screen goes black, and all i can see is the null layer as a red box moving along the motion track path (i cant see the path) also, whenever i try to add text, (which im trying to motion track via attatching to the null layer) the text is invisible, when the screens black, all i can see is the wire frame of the text next to the square null layer, im pretty new to after effects, but im following tutorials as i should, and its just not working as it shows in all the videos ive tried, please help!

Check whether you have wireframe mode enabled/ Live Update disabled. Sounds like one of those cases. Other than that this could be OpenGL issues, so turn it off in the prefs. Also check your comp size vs. the size of the footage you are tracking. Tracking works relative to the layer, so if the comp is too small, the values would be so large they end up being outside the comp.
Mylenium

"replace with after effect comp" problem

I started my project in Prelude where I mad subclips. I then imported those subclips to premiere to edit my story. Some of those subclips I would like to key or do other effects with in after effects, but I when I click on those clips and choose replace with after effects composition the clip that is opened in after effects does not have the same in and out points as the one in the premiere timeline. it is from the same clip and is the same duration but it just always starts at the beginning of the master clip. Is there something I am doing wrong or is there a better way to go about this?

Sorry, but something is definitely wrong with your workflow but not with the above.
When you select a clip or a group of clips in PrPro timeline and then choose 'Replace With After Effects Composition', AE creates and automatically opens a brand new composition, in which number of layers and their In and Out points correspond to a number of clips replaced with AE composition and their In and Out points in the PrPro Timeline accordingly (i.e. layers in that AE composition are appropriately trimmed and distributed in time).
See another one image, if you didn't notice that in the previous one the layer was trimmed:
So, the question is, what do you do to achieve what you see in AE, since you shouldn't do any extra steps to get correct result, 'cos AE opens that newly created composition automatically? Do you jump back to AE Project pan in an attempt to create a composition out of imported assets once again?

Solutions for problems with QuickTime files in After Effects CC (12.0)

We have a new blog post up about solutions for problems with QuickTime files in After Effects CC (12.0) because of conflict with DVCPROHDVideoOut QuickTime components.
Please read that post and let us know here on this forum thread if you have any questions or comments.
Also, please let us know if the proposed solution works for you.

Mark - The new document that we published is meant to address a specific issue. You can confirm you have the issue by the following:
Adobe QT32 Server is not running when you receive these errors. Keep Activity Monitor open to track whether or not it is running.
The crash log for QT32 Server indicate CoreAudio as the last component called. You can find the crash logs in Users/username/Library/Logs/DiagnosticReports. The report will look like this:
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   ???                                     0x04981f90 0 + 77078416
1   com.apple.audio.CoreAudio               0x949d05c1 __Call_block_invoke_03 + 56
2   libdispatch.dylib                       0x94a90f8f _dispatch_call_block_and_release + 15
If this is not the issue you're having, please start a new thread and provide the usual data. If your problem does match this issue, please double-check that you've followed the steps in the new document and post back here.

After updated software on mac mini with os x 10.7.5 and restart the mouse pointer after about 30 sec. converted to the rainbow wheel and I can't control the computer.

After updated software on mac mini with os x 10.7.5 and restart the mouse pointer after about 30 sec. converted to the rainbow wheel and I can't control the computer. The rainbow wheel was runnig 8 hrs and I turn off mac mini by power button, then I turn on mac mini with key Shift and p/w, checked HD. My HD has
capacity 499.25 GB used 86.91GB. Is there a solution to fix this problem axcept the reinstall os?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in safe mode.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below to select it:
for k in /Sy*/L*/Ex*/{,.?}*.kext; do test -f "$k/Contents/Info.plist" && /usr/libexec/PlistBuddy -c "Print :CFBundleIdentifier" "$_" | egrep -qv "apple|Accusys|ArcMSR|ATTO|CalDigit|HighPoint|hp-fax|JMicron|print|SoftRAID|stex" && echo $k; done | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
sudo defaults read com.apple.loginwindow LoginHook | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
Repeat with this line:
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 4
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null | open -f -a TextEdit
Remember, Steps 1-4 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

Dynamic Link/ Replace with After Effects Composition between Premiere Pro CC to After Effects CC won't work. Says "importer reported a generic error"

Trying to use the "Replace with After Effects Composition" to use Warp Stabilizer on a clip and transfer it back into Premiere Pro CC. The action is not "grayed out" it allows me to click it and it opens up After Effects, then asks to open a new composition, but it doesn't open up the clip for me to work on it.
Also is the Dynamic Link and Replace with After Effects Composition the same thing?
Ive watched several tutorials and read threads but I still don't understand who to fix my problem.
I have both CC versions of PP and AE, if that makes any difference.

You have not provided any system information, no details about your sequence settings, your footage and whatnot. Nobody can even guess what may be going on.
Mylenium

About the crash on quit with After Effects CS4 on Mac OS...

This post on Jeff Almasol's blog gives some information about an issue with ScriptUI scripts that can cause After Effects CS4 on Mac OS to crash when you quit the application:
about the crash on quit with After Effects CS4 on Mac OS...
Trish and Chris Meyer recommend a couple of workarounds on the
ProVideo Coalition website.

I want to maximize the use of the render farm and not just limit it to AE, I want to be able to render in multiple creative applications. Deadline looks good except as of today its Windows/Linux only: http://www.franticfilms.com/software/products/deadline/feature_set/
I want to throw in Final Cut Studio into the Mix along with Modo, Houdini, C4D and other applications, but strictly on Mac OS X.

Error to open a Projet 5.5 with After Effects CC (ATM Parse Error 83 :: 2)

Hello,
We have to migrate some of our stations in Windows7 64bit Graphics Card with GTX780 video and Adobe Creative Cloud.
We have problems with some projects 5.5 that do not want to open with After Effects CS6 and CC.
Here are the error messages
the project opens well in After Effects 5.5, but not in After Effects CS6 or CC.
Do you have an idea?
Thank you in advance for your help

After checking we performed the test Next:
          Remove all fonts except the original.
          Test opening After Effects project => OK
          Then we submitted the most used by the graphics progessivement fonts.
The problems is many Fonts, Thanks for your help Will
Cdlt

Version update and now "replace with after effects composition" is greyed out.

Hi, I've been working on a project for a while now (using Premiere Pro cc and After Effects cc).
Then CC 2014 came out. I installed those new Versions. To make sure that everything still works I've continued working with cc versions. Now if I want to "Replace with After Effects Composition" (in the premiere pro project opend in Version cc) it doesn't work since it's greyed out.
Can somebody help me?

Ok guys...I got it...
Its not a *mov that it missplaced, its another dynamic link to AE...so dynamic link to dynamic link seems not to work? I accidently linked that clip and worked on it in AE in the old aep from yesterday..but still wondern why AE get confused loading it...the "old aep comp" is full with others comp...could that be the reason...?

Problem with After Effects crashing machine when rendering

Ive been having a repeated problem with after effects crashing when I try to render a sequence.
The render halts then first After Effects becomes unresponsive then every other applications follows and I have to hard-restart my machine.
Can anyone help me find out how to stop this happening?

i - Illl try to answer these bellow...
What exact version of After Effects? Include the minor version number---e.g., After Effects CC (12.2.1) or After Effects CS6 (11.0.4). Do not just say "After Effects with the latest updates" or "After Effects CC"; give the specific version number.
Ive just updated it - I have After Effects CC 13.2.0.49
Have you installed the recent updates? (If not, you should. They fix a lot of problems.)
Just don'e this - not tried to render since
What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
Late Mac operating system Yosamete 10.10.1 (14B25)
If you are getting error message(s), what is the full text of the error message(s)?
There is no error message
What were you doing when the problem occurred? What is the exact sequence of steps that you are taking?
Performing a render, the render gets partially through but stops at different parts and hangs, then the computer hangs and I have to hard reset.
Has this ever worked before? If this worked before by doesn't work now, what has changed on your computer in the intervening time?
I had a similar problem two days ago, i thought it could be a problem with some animated png sequences and a "matte feather" effect so i replaced the sequences with non animated versions and it seemed to fix the problem.
Tell us about your computer hardware. Include CPU type and number of processor cores, amount of RAM installed, GPU, number and sizes of connected monitors, number of disk drives, and how any external drives are connected.
Model Name: Mac Pro
Model Identifier: MacPro6,1
Processor Name: 6-Core Intel Xeon E5
Processor Speed: 3.5 GHz
Number of Processors: 1
Total Number of Cores: 6
L2 Cache (per Core): 256 KB
L3 Cache: 12 MB
Memory: 32 GB
Boot ROM Version: MP61.0116.B07
SMC Version (system): 2.20f18
Illumination Version: 1.4a6
Serial Number (system): F5KM804VF694
Hardware UUID: A50DAB15-0502-5AAB-85A9-4F1B1B6DD9C1
AMD FirePro D500:
Chipset Model: AMD FirePro D500
Type: GPU
Bus: PCIe
Slot: Slot-1
PCIe Lane Width: x16
VRAM (Total): 3072 MB
Vendor: ATI (0x1002)
Device ID: 0x679e
Revision ID: 0x0000
ROM Revision: 113-C3861J-687
gMux Version: 4.0.11 [3.2.8]
EFI Driver Version: 01.00.687
Displays:
DELL UP2414Q:
Resolution: 3008 x 1692 @ 30 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: WWRHC42G085L
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported
Connection Type: DisplayPort
Television: Yes
What versions of drivers for your graphics hardware do you have installed (including CUDA driver and driver for display adapter)?
AMD FirePro D500 3072 MB graphics
Not sure how to find out about CUDA or what it is?
Do you have any third-party I/O hardware (e.g., AJA, Matrox, Blackmagic, MOTU)?
No
What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".
Apple Prores4444 and some png sequences
Do you have QuickTime installed. (You should.) If so, what version? The answer should be specific, such as "QuickTime 7.6.2".
Quick Time player 10.4
What other software are you running?
I have the CC suite and use Premier mostly but not running anything else whilst the problem is occurring
Do you have any third-party effects or codecs installed?
I have Video Copilot optical flares (though I've tried switching this off.)
Are you using OpenGL features in After Effects?
Im not sure?
Does the problem only happen with your final output, RAM preview, or both?
Doesn't appear to hang on RAM preview
Are you using Render Multiple Frames Simultaneously multiprocessing?
Yes
Are you using the ray-traced 3D renderer?
No
If the problem is with output, give your exact output settings (both render setting and output module settings). Screenshots help.
Best Settings - Outputting as Apple Pro Res 4444
Hope this is helpful,
thanks,
Jonathan

Error Opening After Effects CS3 - cannot load AERes1.dll

Hello,
When I try to open After effects I get this Error "cannot load AERes1.DLL"
I tried to reinstall after effects and it didnt dfix the problem.
I uninstalled the entire Master collection CS3 and reinstalled and the problem didnt solve.
I could open After Effects in the past.
Any suggestions?

OK so this is how I solved the problem if anyone encounter it ever again...
Uninstalling and reinstalling the CS3 won't help.
The problem happens probably because of quicktime installed prior to the CS3 updates. I didnt try to remove quicktime. I formatted my PC and luckly I had an image of my c: drive from the time I installed the cs3 and prior to the time I installed Quicktime. So I made all Adobe Cs3 updates first and only than installed Quicktime.
Now After Effects works.
If anyone finds a way to solve this without formatting c: drive, let me know.
Ariel E.

Problems with After Effects CC & OSX Mavericks AFTER installing 12.01 Patch

Ok, let me give the details. Everything working perfectly previously. Update to OSX Mavericks this morning, (had read about the issues), predictably After Effects wouldn't open. I then applied the 12.01 patch as directed by Adobe. I now get this error message, and After Effects won't open. It attempts to, gets to this same spot, then crashes.
I want to re-iterate that my whole rig was working fine until this so it is definitely related to this update. I have already tried reinstalling patch, resttarting computer, and updating Cuda driver. I have too many plugins, pressets, and scripts to just willy nilly reinstall After Effects as a "let's see if that works". I am on my work computer and need After Effects to work.
Info on system:
Mac Pro Mid 2010 Worksatation
OSX 10.9 (now, updated this morning)
2x2.4 GHz Quad-Core Intel Xeon
64 GB 1066 MHz DDR3 RAM
NVIDIA Quadro 4000 2048 MB
ATI Radeon HD 5770 1024 MB graphics

I disabled my firewall, but still got this error Not sure what it means at all, also not sure how to configure the firewall to not block dynamiclink. I am using Handsoff on Mac and All adobe connection requests and all dynamiclink requests are allowed so I don't know what else to know, although it seems to not be the whole problem. Might not even be the real problem as now I have this new error

"Replace with After Effects composition" in PP CS6 causes crash in AE CS6

Hello,
When I right click on a movie-file in a Premiere Pro seqence and choose "Replace with After Effects composition" AF starts, it asks me what I want the file name to be, "save" this and go on. I can see the interface for a short while, then it crashes and closes. In PP I get the error "The importer reported a generic error"
I have the latest versions of both PP and AE, downloaded from Creative Cloud.
What can I do to solve this?
By the way - when clicking on an audio track, "Edit in Audition" is greyed out... Problems with Dynamic link?
Regards,
Håkan
WIN7, 16 GB RAM Intel Core i7 920 @ 2,67GHz

Fuzzy,
I have now tried what you told me (and some more), without any success;
- Cleared all the files in the named folders
- reinstalled After Effects
- deactivated and reactivated the suite
Every time I try to:
- right click a video file in PP and choose "replace with...."
- copies a video file and pastes into AE...
AE crashes.
When I copy into AE it works until I drag the clip to "New composition", then it crashes.
Hopefully you, or anyone else, have more suggestions. I really need some rain on this clip...:)
UPDATE:
I have now tested with other footage, An MPEG-clip from my Sony (.m2ts) - this works well, both when I copy and paste, and when I use the "Replace..." within PP. The clip can be played in timeline without any problems.
Using the "Replace..." also works well "back in" PP - the effects are there when switching to PP.
However - when I add an XDCAM-HD 422 Movie (.MXF) file to this project it is ok, I can scratch (is that the correct english for using the mouse to "browse" the file in timeline?) this file in a comp, but as soon as I press "spacebar" to make it play "by itself", AE crashes.
Regards,
Håkan

I have a serious problem while I render H.264 with After Effect CS6

The same file I made with After Effect CS5, while I Use CS6 to open it, system told me to save as 64Bit new version, then I tried to render H.264 mp4 file, but the program always shut down at the final procedure, I try 10+ times with difference file and same result, But I have got no problem if i render AVI file first then convert H.264 mp4 with media encoder. also I try to render to .F4V its work
rember I have got the last update version.
can someone help me, or anybody got a same problem
this is the error message............

Thank you Mylenium
this is my setting

Using CS5.5 Master Collection for MAC, I can't use "Replace with After Effects composition"

Using CS5.5 Master Collection for MAC, I can't use "Replace with After Effects composition" because I updated AE to CS6 (but only AE). Even that AE CS 5.5 is still installed, it won't connetct.
How can that be fixed?
Thanks a lot for any suggestions.

Thanks for the answer: I tried different ways (after I read your suggestion) but it always changes back right away ... I can't change it.
Am 16.01.2013 um 03:04 schrieb Jim Simon:
Re: Using CS5.5 Master Collection for MAC, I can't use "Replace with After Effects composition"
created by Jim Simon in Premiere Pro CS5, CS5.5, & CS6 - View the full discussion
Maybe try associating AE project files with 5.5 instead of 6.
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4997081#4997081
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4997081#4997081
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4997081#4997081. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Premiere Pro CS5, CS5.5, & CS6 by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Updated document about QuickTime errors with After Effects (re: H.264 and hyperthreading)

Similar Messages

Maybe you are looking for