Updater won't run unless AdobeARM.exe is first manually stopped.

I'm still using Reader 9.4.1, which I recently reinstalled (after Reader X wouldn't open following initial installation) on Windows 2000 Professional, SP4.
Windows Task Manager always shows process AdobeARM.exe running after initial booting of computer.
In Reader, the "Check for Updates" function fails, yielding the message "Updater is already running".
Windows Task Manager shows an additional process AdobeARM.exe running for each attempt to check for updates. (AdobeARM.exe doesn't close automatically following an update or an update attempt.)
Only after closing all instances of AdobeARM.exe will the Updater run, and, unless AdobeARM.exe is once again manually closed with the Windows Task Manager, the Updater cannot be run a second time.

OK, I see.
I would like to help you and it will require a little more effort from you.
1. In the registry below set iLogLevel DWORD value to 1.
HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Adobe ARM\1.0\ARM
2. Restart the system
3. Open AdobeARM.log file and copy last section related to the last run of Updater, starting with
[Date\time] Adobe ARM 1.4.7.0 logging started.
E-mail it to me or post in the forum so I can investigate further.
Also, please provide a few more pieces of info
a. Are you logged as Administrator?
b. Is there Acrobat installed on the system? If yes, which version?
c. Did you change Updater preferences to disable automatic updates (I can actually get it from the log)?
d. Is there any other User looged into this system? If Yes, what kind of the User? Admin? Standard? Guest?

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