Upgrade 11.09 installed isn't working

Windows automatic update installed newest version of Reader.  It's not working, so it was uninstalled, downloaded from Adobe, and re-installed.  And it's still not working at all.  Any suggestions?  (Windows 7 Professional, 32 bit system)

Hi,
Please delete the 'preferences' folder from the location below and check.
C:\Users\(your username)\AppData\Roaming\Adobe\Acrobat\11.0
If that does not work then try to uninstall the software using cleaner tool and then re-install it.
Also try to create a new admin user account and launch the software from there.
Regards,
Anand

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