Upgrade 21.5-inch, Mid 2010 - problem

Hi,
Anyone had this problem?
I bought 2 memory module Corsair DDR3 cmsa4gx3m1a1333c9 1333 mhz 9-9-9-24 4GB, to install on my iMac 21.5 - inch, Mid 2010 (Processor  3,06 GHz Intel Core i3, 4GB 1333Mhz DDR3 Memory Model 2389).
After installing the iMac was unstable, locking and initializing alone.
Removed the original memories and left only the Corsair and ran the AHT test and Memtest86 also, in both cases the tests caught.
I tested the memories in a notebook with Windows and the problem does not appear.
All memories are  DDR3 1333 10600
Thank you.

Memory is a devilishly awkward thing to buy anywhere else but the following two companies.
Many people on these forums speak well of them.
In North America contact OWC …        Upgrade Apple iMac Memory
In Europe contact Crucial.com  …       RAM Memory Upgrade
Both companies have facilities to guide you and will recommend the correct memory package to meet whatever needs you describe to them.  
There may be benefits buying from your own geographical location insofar as Shipping charges, Local sales taxes and Exchange rates.  Check out the basic memory costs and do your sums.
Guide to required RAM.    Lookup Mac Specs By Serial Number, Order, Model & EMC Number, Model ID @ EveryMac.com
While clearly the correct memory Apple are generally overpriced.  
But to follow up these suggestions you will need to be able to return the corsair memory for refund and I don't know how you will do this.   The suppliers of the  memory above offer a full guarantee so you will need to talk to your suppliers.   Did they recommend it is the key point.
Let us know how you get on.

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    http://support.apple.com/kb/PH13895
    Let us know if any of the steps within resolved the issue.
    Welcome to Apple Support Communities!
    Take care,
    Delgadoh

  • MacBook Pro 15 inch Mid-2010 keeps randomly restarting

    So, I got this Macbook back in August of 2010, and this random restart problem just started occuring after I updated to Mountain Lion. It usually occurs when I open up heavy usage applications, such as Photoshop, iMovie, iPhoto, FaceTime,etc. When I just solely decide to turn on my MacBook to just use Safari and iTunes, it never restarts, or it will once in a blue moon. Also read a page Apple posted about MacBook Pro 15 inch Mid-2010's having problems and that they would fix it free of charge, but I'm not sure if that relates to my problem? --link here --> http://support.apple.com/kb/ts4088
    I tried resetting the SMC, and NVRAM/PRAM. Even verfied disk permissions and repaired on Disk Utility, nothing changed.
    Could anyone help?

    If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select the most recent panic log under the heading System Diagnostic Reports on the left. If you don't see that heading, select  
    View ▹ Show Log List   from the menu bar. Post the entire contents of the panic report — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

  • MacBook Pro (15-inch, Mid 2010) Crashes Every So Often

    I've been having issues with my MacBook Pro (15-inch, Mid 2010) for several months now. I have Mountain Lion and every time I have several apps open it crashes and reboots. I took it to the Apple Store twice and both times they reinstalled the OS. I still have the problem. Here's the last report that was sent to Apple, please help:
    Interval Since Last Panic Report:  -45 sec
    Panics Since Last Report:          1
    Anonymous UUID: DE1BAB72-02E0-BAF1-0302-1480E44FD4D8
    Thu May  9 20:11:33 2013
    panic(cpu 0 caller 0xffffff7f8f3587f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff808b2d3000 0x0a5480a2, D0, P2/4
    Backtrace (CPU 0), Frame : Return Address
    0xffffff808b22b7a0 : 0xffffff800ec1d626
    0xffffff808b22b810 : 0xffffff7f8f3587f2
    0xffffff808b22b8d0 : 0xffffff7f8f4553b9
    0xffffff808b22b930 : 0xffffff7f8f45542e
    0xffffff808b22b9a0 : 0xffffff7f8f77bc82
    0xffffff808b22bad0 : 0xffffff7f8f47bfe8
    0xffffff808b22bb10 : 0xffffff7f8f360567
    0xffffff808b22bbc0 : 0xffffff7f8f35e05a
    0xffffff808b22bdc0 : 0xffffff7f8f35f0c5
    0xffffff808b22bea0 : 0xffffff7f8f2fdaba
    0xffffff808b22bef0 : 0xffffff7f90e6b0df
    0xffffff808b22bf40 : 0xffffff7f90e6a1e7
    0xffffff808b22bf60 : 0xffffff800ec3dcfe
    0xffffff808b22bfb0 : 0xffffff800ecb2977
          Kernel Extensions in backtrace:
             com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8f2fb 000->0xffffff7f8f608fff
    dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8f266000
    dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8f2e7000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8f2a4000
    com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 f616000->0xffffff7f8f937fff
    dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f8f2 fb000
    dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8f266000
    com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff 7f90e69000->0xffffff7f90e78fff
    dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8f266000
    dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B 39C293C]@0xffffff7f8fdd3000
    dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f8f2e7000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f8f2a4000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12D78
    Kernel version:
    Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
    Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
    Kernel slide: 0x000000000ea00000
    Kernel text base: 0xffffff800ec00000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 3958327695439
    last loaded kext at 273585840097: com.apple.filesystems.msdosfs      1.8 (addr 0xffffff7f8f95e000, size 65536)
    last unloaded kext at 334548361629: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f8fc01000, size 65536)
    loaded kexts:
    com.apple.filesystems.smbfs            1.8
    com.apple.driver.AudioAUUC           1.60
    com.apple.driver.AppleHWSensor   1.9.5d0
    com.apple.filesystems.autofs            3.0
    com.apple.driver.AGPM        100.12.87
    com.apple.iokit.IOBluetoothSerialManager            4.1.3f3
    com.apple.driver.AppleMikeyHIDDriver     122
    com.apple.driver.AppleHDA 2.3.7fc4
    com.apple.GeForce    8.1.0
    com.apple.driver.AppleMikeyDriver           2.3.7fc4
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleLPC  1.6.0
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleIntelHDGraphics    8.1.0
    com.apple.driver.AppleIntelHDGraphicsFB            8.1.0
    com.apple.iokit.IOUserEthernet       1.0.0d1
    com.apple.driver.AppleSMCLMU     2.0.3d0
    com.apple.driver.AppleMuxControl            3.3.0
    com.apple.driver.SMCMotionSensor           3.0.3d1
    com.apple.driver.AppleSMCPDRC   1.0.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport            4.1.3f3
    com.apple.Dont_Steal_Mac_OS_X      7.0.0
    com.apple.driver.ApplePolicyControl          3.3.0
    com.apple.driver.AppleUSBTCButtons        237.1
    com.apple.driver.AppleUSBTCKeyboard    237.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
    com.apple.BootCache            34
    com.apple.driver.AppleUSBCardReader     3.1.7
    com.apple.driver.AppleIRController            320.15
    com.apple.iokit.SCSITaskUserClient            3.5.5
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage           2.3.1
    com.apple.driver.AirPort.Brcm4331           614.20.16
    com.apple.driver.AppleUSBHub      5.5.5
    com.apple.driver.AppleAHCIPort     2.5.1
    com.apple.driver.AppleFWOHCI      4.9.6
    com.apple.iokit.AppleBCM5701Ethernet   3.6.0b1
    com.apple.driver.AppleUSBEHCI     5.5.0
    com.apple.driver.AppleEFINVRAM  1.7
    com.apple.driver.AppleSmartBatteryManager      161.0.0
    com.apple.driver.AppleRTC  1.5
    com.apple.driver.AppleACPIButtons           1.7
    com.apple.driver.AppleHPET           1.8
    com.apple.driver.AppleSMBIOS       1.9
    com.apple.driver.AppleACPIEC        1.7
    com.apple.driver.AppleAPIC            1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall   4.0.39
    com.apple.security.quarantine        2
    com.apple.driver.AppleIntelCPUPowerManagement        196.0.0
    com.apple.kext.triggers         1.0
    com.apple.iokit.IOSerialFamily         10.0.6
    com.apple.driver.DspFuncLib          2.3.7fc4
    com.apple.iokit.IOAudioFamily         1.8.9fc11
    com.apple.kext.OSvKernDSPLib      1.6
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.AppleSMBusPCI   1.0.11d0
    com.apple.driver.AppleSMBusController    1.0.11d0
    com.apple.nvidia.nv50hal    8.1.0
    com.apple.NVDAResman      8.1.0
    com.apple.driver.AppleBacklightExpert     1.0.4
    com.apple.driver.IOPlatformPluginFamily 5.3.0d51
    com.apple.iokit.IOFireWireIP           2.2.5
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport       4.1.3f3
    com.apple.driver.AppleHDAController        2.3.7fc4
    com.apple.iokit.IOHDAFamily           2.3.7fc4
    com.apple.iokit.IOSurface     86.0.4
    com.apple.iokit.IOBluetoothFamily  4.1.3f3
    com.apple.driver.AppleSMC 3.1.4d2
    com.apple.driver.AppleGraphicsControl     3.3.0
    com.apple.iokit.IONDRVSupport      2.3.7
    com.apple.iokit.IOGraphicsFamily    2.3.7
    com.apple.driver.AppleUSBMultitouch       237.3
    com.apple.iokit.IOSCSIBlockCommandsDevice       3.5.5
    com.apple.iokit.IOUSBMassStorageClass     3.5.1
    com.apple.iokit.IOUSBHIDDriver     5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.5.5
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.driver.AppleUSBMergeNub       5.5.5
    com.apple.driver.AppleUSBComposite        5.2.5
    com.apple.iokit.IOAHCISerialATAPI 2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily   3.5.5
    com.apple.iokit.IO80211Family       522.4
    com.apple.iokit.IOUSBUserClient     5.5.5
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOFireWireFamily    4.5.5
    com.apple.iokit.IOEthernetAVBController  1.0.2b1
    com.apple.iokit.IONetworkingFamily           3.0
    com.apple.iokit.IOUSBFamily            5.5.5
    com.apple.driver.AppleEFIRuntime            1.7
    com.apple.iokit.IOHIDFamily            1.8.1
    com.apple.iokit.IOSMBusFamily       1.1
    com.apple.security.sandbox 220.2
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet     7
    com.apple.driver.DiskImages           345
    com.apple.iokit.IOStorageFamily      1.8
    com.apple.driver.AppleKeyStore     28.21
    com.apple.driver.AppleACPIPlatform         1.7
    com.apple.iokit.IOPCIFamily 2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto     1.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)
    Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: TOSHIBA MK5055GSXF, 500.11 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 4
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 3
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

    You have the MacBookPro6,2, the Edsel of Macs. It may be covered by this program:
    MacBook Pro (15-inch, Mid 2010): Intermittent black screen or loss of video
    Make a "Genius" appointment at an Apple Store to have the machine tested. The routine hardware diagnostics used by service providers may not detect the fault. There is a specific test for this issue.
    Print the first page of the panic report, and the support page linked above, and bring them with you.
    Note that the replacement program only applies within three years of purchase. If you wait beyond that date, Apple may refuse the service.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    *An SSD doesn't need to be zeroed.
    You may be able to stop the panics by disabling automatic graphics switching in the Energy Saver preference pane, but that's not a solution. 
    Most likely, the logic board will be replaced. Sometimes the replacement part is also defective, so be prepared for that possibility.

  • Macbook Pro (17-inch, mid-2010, i5, stock config) freezing -- Nvidia issue?

    Hi there--
    I have a fully stock-configured (no mods, no hard drive tweaks, etc.) Macbook Pro (17-inch, mid 2010, i5 model). It's only 3 months old. Running 10.6.4, everything updated and NO peripherals connected...
    Anyhow, I was working at Starbucks yesterday morning and the system froze for no reason. Was doing semi-heavy workload with Photoshop CS5 and iTunes going and Safari downloading. Mouse would freeze in-place, iTunes starts stuttering in a loop. I waited, but system remained "frozen" -- only thing I can do at this point is shutdown via the power button.
    I powered back up and system froze at the spinning progress indicator that you see on boot-up . I shutdown, powered back up... was able to work for about 10 minutes and same system freeze. I powered down for two hours, powered up, and same thing happened again.
    *I've documented these freeze ups via video.* See my Youtube playlist, and the videos titled "crash" here (videos are encoded at 720p -- so click option for more clarity):
    http://www.youtube.com/viewplaylist?p=38CDEF9C98B96BCE
    I've also screen capped the crash logs which make me think there is something wrong with the video components of this machine. A whole lotta "Nvidia" related language.
    *See screencaps here:*
    http://www.flickr.com/photos/hildie/sets/72157624689980753/
    Does anyone have experience analyzing crash logs, and can tell me what this might be about?
    Took it to Genius Bar (Apple Store @ Beverly Center, Los Angeles) early yesterday evening. They were nice, but didn't offer any clear theories other than they think there is something wrong when the system switches from the Intel on-board graphics to the Nvidia graphics. They took the system from me and said they would "check it out for a couple days" and get back to me.
    I'm frustrated because I run an extremely clean system (system has fresh OS install only a month ago), and not used to mysterious hardware issues hampering my workflow. Especially when I'm 90% done with updating my design portfolio and desperately need to get back to work!
    PS - I tried the latest EFI update, and the issue was still happening after the update.
    Thanks.
    [email protected]

    Your frustration is very understandable. It sounds like a hardware issue of some sort. The AHT does not test everything, so it will not necessarily find every possible hardware issue. Apple has a more sophisticated hardware test they can run, and often hardware issues may not show up until the machine is heated up. What they probably want to do is to try to reproduce the freeze and then run the test to see what is wrong.
    You can run the cleanest system possible, and still be beset by a hardware problem, which can only be solved by replacing the faulty parts. Here's hoping that the Apple guys can discover what is wrong and fix it for you.
    Hardware problems can be intermittent and hard to find. If they can't make it freeze and therefore don't find anything, then the next step would be to use it at the Apple Store until it freezes up and then give it to them to evaluate.
    Good luck!

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