Upgrade of 9124e from 3.3.1a to 4.2.1b hangs during Supervisor reset

Has anyone else using 9124e switches in HP c7000 blade chassis run into this? I tried to upgrade the firmware from 3.3.1a to 4.2.1b. According to the upgrade guides this should be a non-disruptive upgrade, and we successfully did this upgrade on our regular 9124's and 9134's. Everything looked good on the compatablity check and everything looked good as the upgrade proceeded. When it got to the point in the upgrade where the supervisor should reset, the switch stopped responding. I was connected from the chasis onboard administrator to the serial port on the switch when it stopped responding, and I could not telnet or ssh to the switch and it did not respond to pings. After about 15 mins the ISL showed down and all the HBA's had disconnected. I removed and reinserted the switch back into the chassis, and it came up normally and was running the 4.2.1b code, all of the configs looked good and everything reconnected
Thinking that maybe 3.3.1.a to 4.2.1b was too big of a jump, I tried to do a 3.3.1a to 4.1.3a upgrade. This produced the same results. After this I did a 4.1.3a to 4.2.1b upgrade and this went fine with no disruption. I looks like the upgrade is having problems going from 3.3.1a to 4.x.x. I talked to HP on this and am waiting to hear back from them, but I was curious if this has happened to anyone else.
Thanks
Jeff

I switched everything off, left it off and then just had another go.
Its working, setting up a new iPod.

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[16:00:43]:           Always: :!***** Installing: POSTINSTALL ***
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[16:00:44]:           Error:     :StackTrace:   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
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[16:00:44]:           Error:     :Inner Exception.Type: System.UnauthorizedAccessException, Exception Error Code: 0x80131604, Exception.Message: Access to the path 'EULA_EN_EVAL.RTF'
is denied.
[16:00:44]:           Error:     :InnerException.StackTrace:   at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean
throwOnTopLevelDirectoryNotFound)
   at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
   at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.SetupHelpers.ARPFileCache()
   at Microsoft.EnterpriseManagement.OperationsManager.Setup.Common.SetupHelpers.AddUninstallChangeEntry()
   at Microsoft.SystemCenter.Essentials.SetupFramework.InstallItemsDelegates.PostInstall.PostInstallProcessor(Func`3 setProgressScreen)
[16:00:44]:           Error:     :ProcessInstalls: Install Item Final Configuration failed to install. We did not launch the post process delegate.
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[16:00:44]:           Info:      :SetProgressScreen: FinishMinorStep.
[16:00:44]:           Always: :****************************************************************
[16:00:44]:           Always: :****Starting*RollBack*******************************************
[16:00:44]:           Always: :****************************************************************
[16:00:44]:           Info:      :SetProgressScreen: StartMinorStep.
[16:00:44]:           Always: :ProcessRollback: Skipping rollback for install item Final Configuration as it was not successfully installed.
[16:00:44]:           Always: :****************************************************************
[16:00:44]:           Always: :****Ended*RollBack**********************************************
[16:00:44]:           Always: :****************************************************************
[16:00:44]:           Always: :Entering Page: FinishPage
The log states “Access to the path 'EULA_EN_EVAL.RTF' is denied.” I was able to find this file in D:\Program Files\System Center 2012\Operations Manager\SetupTemp\EN, but when viewing its contents I see it
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this file in D:\Program Files\System Center 2012\Operations Manager\Setup. Also, I applied the product key after installing SP1 previously, so it was not running with an evaluation license.
Running Get-SCOMManagementGroup | ft skuforlicense, version, timeofexpiration –a
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SkuForLicense Version     TimeOfExpiration
       Retail 7.1.10226.0 12/31/9999 11:59:59 PM
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configuration steps that did not get completed, so i dont know how stable SCOM is now. Should I re-run the R2 installer? Or is it OK as is? The only info online about a SCOM Install where the final configuration failed to install dealt with
an error upgrading the SCOM Console, which is not relevant to my situation. This is my test SCOM environment, running on a VM. I could revert to the pre-upgrade snapshot and see if another upgrade attempt completes successfully, but if that does
work I am concerned that something like this may happen in my prod environment, which is not running on a VM, so has no ability to revert to a snapshot.

Hi,
Please refer to the following links:
Do I need a specific Cumulative Update Release (UR) in order to upgrade to SCOM 2012 or 2012 SP1 or 2012 R2?
http://blogs.technet.com/b/kevinholman/archive/2014/01/20/do-i-need-a-specific-cumulative-update-release-ur-in-order-to-upgrade-to-scom-2012-or-2012-sp1-or-2012-r2.aspx
Upgrading Operations Manager from 2012 SP1 to 2012 R2 step by step
http://www.systemcentercentral.com/upgrading-operations-manager-from-2012-sp1-to-2012-r2-step-by-step-upgrading-to-2012-r2-series/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+systemcenterforum+%28System+Center+Central+Rollup%29
Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Upgrade of 9124e from 3.3.1a to 4.2.1b hangs during Supervisor reset

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