"upgrading" protected files to non DRM

Hey all,
I read that Apple has moved over to non DRM and that protected files that we've bought in the past can be upgraded to non DRM for a fraction of the cost of the song.
Trouble is, I can't work out how to do this.
Any ideas?
Thanks

It generally is really easy. Make sure that you're logged into your iTunes Store account. If you are and the link doesn't appear, then the Store doesn't recognize that any of your purchased tracks are eligible for upgrade.
Confirm that tracks you have purchased are available in the Store as iTunes Plus. If at least some are, sometimes for various reasons (replacement of a track in the Store with another copy, slight changes in the release identification, etc.) the link between the track and your Purchase History can break, which will result in the track not appearing as eligible for iTunes Plus upgrade even though it exists as Plus in the Store.
If this is the case, contact the iTunes Store Customer Service department using the form at the bottom of the Purchase Issues FAQ web page (there is no category specifically for this issue, so I'd suggest just picking one under the Purchases - problem area) and explain the problem to them. It may take a couple of email exchanges to get past the "form" email responses, but eventually they should work out a solution for you. You may need to provide the track name, artist and order number so they can confirm the original purchase.
Regards.

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