Upgrading to iTunes 11 reset all of my TV Show episodes and moves to "played".

  Has anyone else had this problem?  Is there a fix?

The explanation I immediately have is that you bought the HD version of your TV show.
HD videos are not able to be synced to iPod classics, which is unfortunate.
The bright side is that that means you can spend less money on your videos since standard definition (SD) videos cost almost half as much as HD.
You should still be able to play these videos on your computer, just not your iPod.
If you want a refund, you may want to try to contact Apple and they might give you iTunes store credits. You can read other posts on that and others' experience.
But the rundown is to go into iTunes, look at your Account. You can do this by going to the iTunes store and signing in, then clicking on your email address in the corner. Once you are viewing your account, scroll to your purchase history and click see all. Once you find the order, click on "Report a Problem". You should be able to email someone at Apple. In my experience with this, they are very understanding and will get you a refund or new iTunes store credits.
I hope this helped.

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