Urgent complaint against the company for the game (Call of War 2)

HI Apple Customer
I want to lodge a complaint against the company for the game Call of War 2 where they were paid large sums of money to buy gold from within the game , and the problem is that the game does not work properly in this talk to my complaint on behalf of a lot of people affected by this game
The beginning of my problem with them is that I paid $ 10 dollars to buy gold from within the game and did not I receive gold and filed a complaint and you 've Pthoila link to the company and the amount demanded , but did not recover to now
Second, you then ship went at least $ 200 in order to increase my points within the game , but what happened unlooked
Where she lost a lot of points in the game through suspension compulsory in the game during the winning entry for the battle where the message appears ( There was an error in the game and is being re- loaded (
Causing heavy losses to me where I went in the amounts paid by the wind
I am not the only one suffering from this problem , but all the players in the game and what they are Arabs and our own website in English , they do not know how to make a complaint to you
Of the problems that I face when I entered I battle to download and try to destroy the enemy soldiers and earn points .. got an error message appears and the game is being re- uploaded because of this and lost a lot of points
In contrast, the enemy attacked by Ali and win and take the points, losing my points from both sides , not only one side
To prove that you have attached pictures
In addition to this when my complaint is they do not respond quickly , and that was answered say that Gary solve the problem for them and what has not been nearly two weeks to solve the problem
The tickets are closing the complaint without my consent and my advice so
Lost in the game nearly 100 points and lost a lot of mattresses because of their problems and in spite of my claim Ptaubi but they do not care about it any attention , where only care about attracting players to buy gold through without paying attention to the daily announcements technical support and solving problems of the game
Picture number one shows the attack, which I've done and lost it , and the reason is that the game is stopped and failed landing soldiers what caused the loss of points
The second picture shows the defense so that also lost a lot of points
I can not attack while the other players came to heavy losses and lost
I hope compensatory and accounting problems that the company did not end
And to you my thanks and appreciation

Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
As to your issue with this game, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

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