URLLoader hangs whole app for no apparent or catchable reason on OSX 10.8.2, Air 3.5
I've got a HTML/JS air app which connects to a REST interface on a remote server via HTTPS. It POSTs data to the interface every minute, sometimes more frequently but certainly no more than 3 times a minute.
Every time it connects, my code creates a URLRequest, a URLLoader, sets up some listeners on the loader, then sends the request. It's literally a textbook piece of code, lifted almost verbatim from Adobe's own examples and has worked for a year on OSX and Windows without any problems.
A couple of weeks ago my Macbook Air updated itself to 10.8.2. I think by coincidence it also updated to the latest Air 3.5 at roughly the same time.
As of that update, my app has begun to hang at random, but always as a result of URLLoader.load(). It can't be fixed except by Force Quit-ing and restarting. I've added trace and try/catch statements around literally every line of my interface code, but the answer is the same: it gets as far as the URLLoader.load() statement, then hangs.
Nothing is caught by my error event listeners
Nothing gets caught by my try/catch
Nothing can be seen to have caused it in the OSX Console (besides the generation of the hang report).
Nothing can be seen in the logs on the webserver providing the REST interface, except standard 200 requests being returned without fail, until the point of hang.
I've tried
Updating to the Air framework 3.6 beta
Updating my SDK to the latest version and rebuilding the app
Running the app in ADL debugger or "properly" after installation
Nothing makes any difference. If I comment out the URLLoader.load() line, the app runs fine, indefinitely.
Can anyone shed some light on this?
The timing of some recent crashes indicates a possible connection between Air and overall system load.
This morning my app crashed within a minute of launching - the first time it has been so soon. In fact it was the very first sync with the API that the app performed, which crashed. However my personal routine had also changed and it seems more than coincidence. The crash occured around the point that I launched Google Chrome complete with about 20 remembered tabs. Usually my app launches (on startup) several minutes before I run Chrome for the first time.
Whether the "load" I refer to is specific to what Chrome was doing (launching all those tabs), or merely to do with what the system was doing to launch a high CPU program in general, is another question. It isn't the first time I've noted a coincidental link between the app crashing and the amount of tabs i've had open in Chrome, but this is the first time it felt like a causal link.
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EtreCheck version: 2.1.5 (108)
Report generated 29 December 2014 19:08:20 GMT+7
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Verified)
iMac - model: iMac13,2
1 3.4 GHz Intel Core i7 CPU: 4-core
32 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 680MX - VRAM: 2048 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:59:10
Disk Information: ℹ️
APPLE HDD ST3000DM001 disk1 : (3 TB)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / : 3.11 TB (2.05 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
APPLE SSD SM128E disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / : 3.11 TB (2.05 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
USB Information: ℹ️
Apple Inc. MacBook Air SuperDrive
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Support]
[not loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Support]
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Support]
/System/Library/Extensions
[not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) [Support]
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) [Support]
Launch Agents: ℹ️
[invalid?] com.adobe.AAM.Updater-1.0.plist [Support]
[invalid?] com.displaylink.useragent.plist [Support]
[invalid?] com.logmein.LMILaunchAgentFixer.plist [Support]
[running] com.logmein.logmeingui.plist [Support]
[running] com.logmein.logmeinguiagent.plist [Support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[invalid?] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Support]
[running] com.sophos.uiserver.plist [Support]
[invalid?] com.teamviewer.teamviewer.plist [Support]
[invalid?] com.teamviewer.teamviewer_desktop.plist [Support]
[loaded] org.macosforge.xquartz.startx.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist [Support]
[invalid?] com.displaylink.usbnivolistener.plist [Support]
[loaded] com.fernlightning.fseventer.plist [Support]
[invalid?] com.gopro.stereomodestatus.plist [Support]
[running] com.logmein.logmeinserver.plist [Support]
[invalid?] com.logmein.raupdate.plist [Support]
[loaded] com.megacloud.helper.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.noiseindustries.FxFactory.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
[invalid?] com.parallels.mobile.dispatcher.launchdaemon.plist [Support]
[failed] com.parallels.mobile.kextloader.launchdaemon.plist [Support]
[running] com.slinkware.slinkDaemon.plist [Support]
[running] com.sophos.common.servicemanager.plist [Support]
[invalid?] com.teamviewer.teamviewer_service.plist [Support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.littleknownsoftware.MailPluginTool-Watcher.plist [Support]
[invalid?] com.parallels.mobile.startgui.launchagent.plist [Support]
[loaded] com.valvesoftware.steamclean.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Slink Application (/Applications/Slink.app)
XMenu Application (/Applications/XMenu.app)
Dropbox Application (/Applications/Dropbox.app)
Alfred Application (/Applications/Alfred.app)
BitTorrent Sync Application (/Applications/BitTorrent Sync.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
XtraFinder Application (/Applications/XtraFinder.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
LogMeIn: Version: 1.0.961 - SDK 10.7 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
LogMeInSafari32: Version: 1.0.961 - SDK 10.7 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
DirectorShockwave: Version: 12.0.0r112 - SDK 10.6 [Support]
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 [Support]
CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
RealPlayer Plugin: Version: Unknown [Support]
Safari Extensions: ℹ️
OpenIE [Installed]
Facebook Cleaner [Installed]
Ghostery [Installed]
Dr.Web LinkChecker [Installed]
Search Virustotal.com [Installed]
Translate [Installed]
SPOI Options [Installed]
Awesome Screenshot [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
FUSE for OS X (OSXFUSE) [Support]
GoPro [Support]
Java [Support]
Slink Agent [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 3.11 TB Disk used: 1.06 TB
Destinations:
Data [Network]
Total size: 3.00 TB
Total number of backups: 40
Oldest backup: 2014-11-07 18:15:55 +0000
Last backup: 2014-12-29 10:55:00 +0000
Size of backup disk: Too small
Backup size 3.00 TB < (Disk used 1.06 TB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
1% Google Chrome
1% launchd
1% Transmission
0% fontd
Top Processes by Memory: ℹ️
344 MB Safari
344 MB MailTab Pro for Gmail
309 MB mds_stores
206 MB Microsoft Outlook
172 MB SophosScanD
Virtual Memory Information: ℹ️
25.21 GB Free RAM
4.58 GB Active RAM
2.62 GB Inactive RAM
1.94 GB Wired RAM
3.05 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 29, 2014, 06:19:18 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181918_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 06:17:58 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181758_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 06:17:19 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181719_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 06:16:38 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181638_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 06:14:38 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181438_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 06:09:52 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-29-180952_[redacted].panic [Details]
Dec 29, 2014, 06:09:45 PM Self test - passed
Dec 29, 2014, 08:14:42 AM /Library/Logs/DiagnosticReports/Microsoft Outlook_2014-12-29-081442_[redacted].hang
Dec 29, 2014, 07:43:00 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074300_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:42:23 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074223_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:41:48 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074148_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:41:11 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074111_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:40:36 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074036_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:39:20 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073920_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:38:45 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073845_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:38:09 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073809_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:37:33 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073733_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:36:58 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073658_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:36:22 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073622_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:35:46 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073546_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:35:10 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073510_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:34:34 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073434_[redacted].cpu_resource.d iag [Details]
Dec 29, 2014, 07:33:58 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073358_[redacted].cpu_resource.d iag [Details]
Dec 28, 2014, 08:53:53 PM /Library/Logs/DiagnosticReports/com.apple.iTunesLibraryService_2014-12-28-20535 3_[redacted].cpu_resource.diag [Details]
Dec 28, 2014, 08:02:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-28-200227_[reda cted].crash
Dec 28, 2014, 07:59:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-28-195933_[reda cted].crash
Dec 28, 2014, 07:59:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-28-195924_[reda cted].crash
Dec 28, 2014, 07:58:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195810_[redacted].crash
Dec 28, 2014, 07:57:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195749_[redacted].crash
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Dec 28, 2014, 07:52:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-28-195238_[reda cted].crash
Dec 28, 2014, 07:52:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195223_[redacted].crash
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Dec 28, 2014, 08:20:22 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-082022_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:19:45 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081945_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:19:09 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081909_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:18:31 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081831_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:17:55 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081755_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:17:17 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081717_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:16:42 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081642_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:11:46 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081146_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:11:09 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081109_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:10:32 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081032_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:09:55 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080955_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:09:18 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080918_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:08:40 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080840_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:08:04 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080804_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:07:27 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080727_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:06:50 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080650_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:06:14 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080614_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:05:37 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080537_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:05:01 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080501_[redacted].cpu_res ource.diag [Details]
Dec 28, 2014, 08:01:26 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080126_[redacted].cpu_res ource.diag [Details]
Dec 27, 2014, 09:52:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215210_ [redacted].crash
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Dec 27, 2014, 09:51:27 PM /Library/Logs/DiagnosticReports/Opera_2014-12-27-215127_[redacted].hang
Dec 27, 2014, 09:51:27 PM /Library/Logs/DiagnosticReports/Google Chrome_2014-12-27-215127_[redacted].hang
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Dec 27, 2014, 09:48:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214805_ [redacted].crash
Dec 27, 2014, 09:47:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214755_ [redacted].crash
Dec 27, 2014, 09:47:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214745_ [redacted].crash
Dec 27, 2014, 09:45:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214533_ [redacted].crash
Dec 27, 2014, 09:45:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214523_ [redacted].crash
Dec 27, 2014, 09:45:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214513_ [redacted].crash
Dec 27, 2014, 09:45:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214502_ [redacted].crash
Dec 27, 2014, 09:44:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214452_ [redacted].crash
Dec 27, 2014, 09:44:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214442_ [redacted].crash
Dec 27, 2014, 07:30:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2014-12-27-193016_[re dacted].crash
Dec 27, 2014, 07:30:15 PM /Library/Logs/DiagnosticReports/mdworker_2014-12-27-193015_[redacted].crash
Dec 27, 2014, 07:29:05 PM /Library/Logs/DiagnosticReports/Viber_2014-12-27-192905_[redacted].crash
Dec 27, 2014, 07:29:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2014-12-27-192904_ [redacted].crash
Dec 27, 2014, 06:32:36 PM /Library/Logs/DiagnosticReports/Microsoft Outlook_2014-12-27-183236_[redacted].cpu_resource.diag [Details]
Dec 27, 2014, 05:45:37 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-27-174537_[redacted].panic [Details]
Dec 27, 2014, 04:12:07 PM /Library/Logs/DiagnosticReports/iTunes_2014-12-27-161207_[redacted].crash
Dec 27, 2014, 04:12:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2014-12-27-161206_ [redacted].crash
Dec 27, 2014, 11:20:54 AM /Library/Logs/DiagnosticReports/droplet_2014-12-27-112054_[redacted].hang
Dec 27, 2014, 07:39:54 AM /Library/Logs/DiagnosticReports/Tomb Raider_2014-12-27-073954_[redacted].hang
Dec 27, 2014, 07:38:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Tomb Raider_2014-12-27-073849_[redacted].crash
Dec 26, 2014, 08:17:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-26-201703_[reda cted].crash
Dec 20, 2014, 02:33:48 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-20-023348_[redacted].panic [Details]
Last Crash Report
Anonymous UUID: 08B8710D-70AF-18EF-1543-8FCE673E89AD
Mon Dec 29 18:09:52 2014
*** Panic Report ***
panic(cpu 2 caller 0xffffff8003b7a49d): "a freed zone element has been modified in zone vm object hash entries: expected 0xffffff8062a4acf8 but found 0xffffff80625eacf8, bits changed 0xfa0000, at offset 0 of 40 in element 0xffffff80625ead20, cookies 0x3f0011568608351c 0x5352142a4c3301d"@/SourceCache/xnu/xnu-2782.1.97/osfmk/kern/zalloc.c:496
Backtrace (CPU 2), Frame : Return Address
0xffffff83c4bcb1c0 : 0xffffff8003b3a811
0xffffff83c4bcb240 : 0xffffff8003b7a49d
0xffffff83c4bcb2b0 : 0xffffff8003b79fa1
0xffffff83c4bcb2f0 : 0xffffff8003b78de7
0xffffff83c4bcb420 : 0xffffff8003bc19c6
0xffffff83c4bcb490 : 0xffffff8003bc2e4d
0xffffff83c4bcb4d0 : 0xffffff8004001df0
0xffffff83c4bcb6c0 : 0xffffff8003d44a27
0xffffff83c4bcb750 : 0xffffff8003f35ce2
0xffffff83c4bcb860 : 0xffffff8003f59608
0xffffff83c4bcba30 : 0xffffff8003f59a2e
0xffffff83c4bcba80 : 0xffffff8003d3e6ed
0xffffff83c4bcbbb0 : 0xffffff8003d52005
0xffffff83c4bcbc00 : 0xffffff8003d5fcc7
0xffffff83c4bcbf20 : 0xffffff8003d54f0a
0xffffff83c4bcbf50 : 0xffffff800404dcb2
0xffffff83c4bcbfb0 : 0xffffff8003c3ac46
BSD process name corresponding to current thread: mds
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000003800000
Kernel text base: 0xffffff8003a00000
__HIB text base: 0xffffff8003900000
System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
System uptime in nanoseconds: 41065023422333
last loaded kext at 3960164916150: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f867a3000, size 364544)
last unloaded kext at 106546892171: com.apple.driver.AirPort.Brcm4331 800.20.24 (addr 0xffffff7f85a9f000, size 2043904)
loaded kexts:
com.sophos.kext.sav 9.2.50
com.sophos.nke.swi 9.2.50
com.logmein.driver.LogMeInSoundDriver 4.1.46f67
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AppleBluetoothMultitouch 85.3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.AGPM 100.14.37
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleHDA 267.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.GeForce 10.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.4.12
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleHV 1
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelFramebufferCapri 10.0.0
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.AppleUSBODD 3.5.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleSDXC 1.6.5
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AirPort.Brcm4360 901.19.10
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 705.4.14
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 175.5
com.apple.driver.AppleHIDKeyboard 175.5
com.apple.driver.IOBluetoothHIDDriver 4.3.1f2
com.apple.driver.AppleMultitouchDriver 260.30
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
com.apple.nvidia.driver.NVDAResman 10.0.0
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOSurface 97
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IOAcceleratorFamily2 156.4
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleThunderboltEDMSink 4.0.2
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.CoreStorage 471
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.iokit.IO80211Family 700.52
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f16
Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
Serial ATA Device: APPLE SSD SM128E, 121.33 GB
USB Device: Hub
USB Device: Apple USB SuperDrive
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: iMac, Apple Inc., 23.4Mike,
I have MS Office for Mac and, lately, while I'm using Excel some of my spreadsheets at freezing up and crashing. I just did a report from etresoft, which is below. Do you see what my issue is?
EtreCheck version: 2.1.5 (108)
Report generated December 29, 2014 at 11:36:55 AM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:19:59
Disk Information: ℹ️
Hitachi HDT721050SLA360 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (53.35 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
PIONEER DVD-RW DVRTS09
USB Information: ℹ️
LaCie d2 THB USB3 3 TB
EFI (disk1s1) <not mounted> : 210 MB
LaCie (disk1s2) /Volumes/LaCie : 3.00 TB (1.96 TB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
EPSON USB2.0 MFP(Hi-Speed)
The Neat Company Neat ADF Scanner
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Firewire Information: ℹ️
WD My Passport 071D 800mbit - 800mbit max
disk2s1 (disk2s1) <not mounted> : 32 KB
Mac Solo Passport (disk2s3) /Volumes/Mac Solo Passport : 1.00 TB (1.56 GB free)
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Incompatible Software/Parallels Service.app
[not loaded] com.parallels.kext.prl_hid_hook (6.0 11994.637263) [Support]
[not loaded] com.parallels.kext.prl_hypervisor (6.0 11994.637263) [Support]
[not loaded] com.parallels.kext.prl_netbridge (6.0 11994.637263) [Support]
[not loaded] com.parallels.kext.prl_usb_connect (6.0 11994.637263) [Support]
[not loaded] com.parallels.kext.prl_vnic (6.0 11994.637263) [Support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.2 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.2 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.2 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.2 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.notify.plist [Support]
[running] com.paragon.NTFS.vendor.plist [Support]
Launch Agents: ℹ️
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.intego.backupassistant.agent.plist [Support]
[running] com.seagate.SeagateStorageGauge.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.intego.BackupAssistant.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
User Login Items: ℹ️
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
AdobePDFViewer: Version: 10.1.12 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 [Support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
WebEx: Version: 1.0 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
FUSE for OS X (OSXFUSE) [Support]
Paragon NTFS for Mac ® OS X [Support]
Time Machine: ℹ️
Skip System Files: YES - System files not being backed up
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 499.25 GB Disk used: 445.89 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 118
Oldest backup: 2012-09-02 13:08:25 +0000
Last backup: 2014-12-29 16:39:35 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
1% NeatScannersICDriver
0% fontd
0% loginwindow
0% AppleSpell
Top Processes by Memory: ℹ️
283 MB com.apple.WebKit.WebContent
150 MB Finder
99 MB Safari
82 MB mds_stores
77 MB WindowServer
Virtual Memory Information: ℹ️
919 MB Free RAM
1.95 GB Active RAM
433 MB Inactive RAM
728 MB Wired RAM
2.04 GB Page-ins
123 KB Page-outs
Diagnostics Information: ℹ️
Dec 29, 2014, 10:17:38 AM Self test - passed -
HELP ! ! ! - Modem disconnects for no apparent reason and won't reconnect
HELP!!! My modem has been disconnecting for no apparent reason and then when I try to reconnect, it will seem to start the process, and then switch to "Disconnecting . . ." which will then run without an apparent end until I restart the computer. On Tue. and Wed. it dropped the connection promptly at about 6:45. Thursday it dropped at about 8:15. Please help me with this. I don't like having to do a restart in the middle of my work!
Mail accounts have two separate sets of credentials and settings. One set of credentials for inbound (receiving) mail and also used for accessing any mail you've saved on your ISP mail server — POP or IMAP is used for that — and one set for outbound (sending) email messages out — SMTP is used for that.
Your outgoing email settings are likely incorrect; here is Apple's support document (TS3276)
You can use the Connection Doctor (Mail.app Window > Connection Doctor) to get (and show details) but your description certainly seems that your outbound (SMTP) settings — server name, port, username, password, whether SSL/TLS is disabled (unlikely) or enabled (likely) — don't match what your mail ISP requires.
In Mail.app, the inbound (POP or IMAP) mail account settings are easy to find. Mail.app Mail > Preferences > Accounts > Account Information. The sending (SMTP)Nsettings are buried, and you have to select the inbound (POP or IMAP) settings (Mail.app Mail > Preferences > Accounts > Account Information) and then switch the Outbound SMTP Server pop-up setting to its Edit SMTP Server List setting, and you'll get a whole different set of settings shown. Select the SMTP server for your ISP from the list, and then edit the settings to match the requirements.
I unfortunately can't tell you what the settings need to be, because the required settings can and do differ by ISP. -
OSX Logs Me Out For No Apparent Reason
Hi All
I have a weird problem where OSX logs me out for no apparent reason. I have a MacBook 13" late 2008
Model Name: MacBook
Model Identifier: MacBook5,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache: 3 MB
Memory: 8 GB
I'm running Mountain Lion 10.8.2
The logs say
8/10/12 10:16:57.696 PM iPhoto[3141]: NSProButtonCell: attempt to decode an unrecognized element (0)
8/10/12 10:19:42.135 PM Locum[3164]: Connection with distnoted server was invalidated
8/10/12 10:20:35.063 PM Locum[3165]: Connection with distnoted server was invalidated
8/10/12 10:29:41.670 PM BusyCalAlarm[787]: HIToolbox: received notification of WindowServer event port death.
8/10/12 10:29:41.671 PM Dropbox[797]: HIToolbox: received notification of WindowServer event port death.
8/10/12 10:29:41.671 PM com.apple.dock.extra[799]: HIToolbox: received notification of WindowServer event port death.
8/10/12 10:29:41.671 PM talagent[760]: HIToolbox: received notification of WindowServer event port death.
8/10/12 10:29:41.672 PM Safari[3135]: HIToolbox: received notification of WindowServer event port death.
8/10/12 10:29:41.672 PM SystemUIServer[763]: HIToolbox: received notification of WindowServer event port death.
8/10/12 10:29:41.672 PM WebProcess[3137]: HIToolbox: received notification of WindowServer event port death.
8/10/12 10:29:41.686 PM com.apple.dock.extra[799]: port matched the WindowServer port created in BindCGSToRunLoop
8/10/12 10:29:41.683 PM Dock[774]: HIToolbox: received notification of WindowServer event port death.
8/10/12 10:29:41.742 PM WebProcess[3137]: port matched the WindowServer port created in BindCGSToRunLoop
8/10/12 10:29:41.753 PM Dock[774]: port matched the WindowServer port created in BindCGSToRunLoop
8/10/12 10:29:41.759 PM Dock[774]: Lost connection with usernoted.
8/10/12 10:29:42.030 PM com.apple.launchd.peruser.502[203]: (com.apple.Dock.agent[774]) Exited with code: 1
8/10/12 10:30:18.273 PM com.apple.launchd.peruser.502[203]: (com.apple.gamed) Ignored this key: UserName
8/10/12 10:30:18.273 PM com.apple.launchd.peruser.502[203]: (com.apple.gamed) Ignored this key: GroupName
8/10/12 10:30:18.274 PM com.apple.launchd.peruser.502[203]: (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
8/10/12 10:30:18.282 PM loginwindow[3189]: Connection with distnoted server was invalidated
8/10/12 10:30:21.488 PM talagent[3234]: _LSSetApplicationInformationItem(kLSDefaultSessionID, asn, _kLSApplicationIsHiddenKey, hidden ? kCFBooleanTrue : kCFBooleanFalse, NULL) produced OSStatus -50 on line 623 in TCApplication.m
8/10/12 10:30:21.490 PM talagent[3234]: _LSSetApplicationInformationItem(kLSDefaultSessionID, asn, TAL_kLSIsProxiedForTALKey, kCFBooleanTrue, NULL) produced OSStatus -50 on line 626 in TCApplication.m
8/10/12 10:30:27.048 PM SystemUIServer[3235]: *** WARNING: -[NSImage compositeToPoint:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
8/10/12 10:30:27.063 PM SystemUIServer[3235]: *** WARNING: -[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 10.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction:] instead.
8/10/12 10:30:28.469 PM talagent[3234]: CGSReleaseWindowList(cid, windowIDList, count): CGError 1001 on line 918
8/10/12 10:30:32.432 PM com.apple.launchd.peruser.502[203]: (com.apple.afpstat-qfa[3278]) Job failed to exec(3). Setting up event to tell us when to try again: 2: No such file or directory
8/10/12 10:30:32.432 PM com.apple.launchd.peruser.502[203]: (com.apple.afpstat-qfa[3278]) Job failed to exec(3) for weird reason: 2
8/10/12 10:30:50.835 PM Backup Engine[3284]: MaxBack Engine MaxBackEngineController-- MoreSecCopyHelperToolURLAndCheckBundled #1
8/10/12 10:30:50.838 PM Backup Engine[3284]: MaxBackEngineController-- calling MoreSecExecuteRequestInHelperTool
8/10/12 10:30:50.839 PM Backup Engine[3284]: MaxBackEngineController-- back from MoreSecExecuteRequestInHelperTool
8/10/12 10:30:50.840 PM Backup Engine[3284]: MaxBack Engine Error: An error occurred: 0xffffec78 (-5000)
8/10/12 10:30:57.113 PM GrowlLauncher[3263]: Launching Growl at URL: file://localhost/Applications/Growl.app/Contents/MacOS/Growl
8/10/12 10:30:57.363 PM AddressBookManager[3262]: Validate metadata timed out, cancelling
8/10/12 10:30:58.004 PM 1Password Helper[3264]: Starting 1Password Helper 3.9.6 #39600.038 built Jul 6 2012 21:08:25
8/10/12 10:30:58.636 PM 1Password Helper[3264]: reloadAllObjects
8/10/12 10:31:00.005 PM 1Password Helper[3264]: Database (AGHtmlDatabase:file://localhost/Users/deanne.grinter/Dropbox/1Password/1Passwo rd.agilekeychain/) load time [Cache]: 1.365+0.000 (18 objects)
8/10/12 10:31:05.849 PM Growl[3302]: Setup timer, this should only happen once
8/10/12 10:31:05.850 PM Growl[3302]: Next image check no earlier than 24 hours from 2012-10-07 12:59:00 +0000
I'm not sure whats causing this, help is apprecaited!
Regards
DeanneLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
In the Console window, look under DIAGNOSTIC AND USAGE INFORMATION for crash or panic reports. A crash report has a name ending in ".crash" and a panic report has a name ending in ".panic" Select the most recent report from each subcategory and post the contents — the text, please, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
"My Verizon" app for Blackberry Storm WARNING!
Hello fellow BB/Verizon customers...
I wanted to post a warning about the "my verizon" app for the Blackberry. This app will post payments to your account even when it says it DID NOT process your payment. This is a HUGE problem. The BIGGER problem comes after that though. Upon calling Verizon customer service(to ask them to credit back the double posted payment), I was told "Once the payment is processed, we cannot credit it back to you." THIS IS THE WORST BILLING ANSWER I HAVE EVER RECEIVED! I mean even your neighborhood snow cone stand can process a credit back to your account. They were not helpful. The customer service rep refused to put a manager on the line and then got snippy with me because I kept asking for a manager. I never got a manager on the line and ended up hanging up on the idiot cs rep. I have worked in software programming for over a century and have worked on credit card processing systems more times than I can count. Even the most archeac cc systems have a way to process a credit. You can't lie to me and tell me you can't process a credit. You're just too LAZY to do it or you just want to keep the money that your app STOLE from me. Please beware and DO NOT USE THIS APP! My contract is over in a month and this has prompted me to go back to T-mobile where I was always treated with full respect. I'm so sorry I ever moved to Verizon. To anyone working for Verizon that might read this, I posted this on my personal facebook page and my bands facebook page to let my thousands of friends and fans know NOT to use Verizon. I have already gotten replies from about 20-30 people who said that they will be dropping Verizon asap. Your customer service needs an overhaul and your billing system that CAN'T process credits was left back in the late 70's. You need to figure these things out or suffer the consequences of losing subscribers to people with better customer service like T-mobile and AT&T.
P.S. The Verizon HUB is a ripoff. Don't buy into it. A rotary phone works better than that {word filter avoidance}.My new Blackberry Tour 9630 (3/2010) conked out last weekend so they sent a "replacement". A reconditioned
replacement! I got the same cs bull as you while they explained "policy".
My policy is I paid for a NEW one just 3 months ago and the replacement should be a NEW one or I'll go to another carrier.
Cincinnati Bell and AT&T might not be at the top of the service heap but I won't be screwed by these people.
Two phones and a long time relationship apparently aren't of interest to them! -
Photoshop CS4 and CC/CS6 crashing for no apparent reason (Windows 7)
I’m currently having a serious problem with my Photoshop CS4 where it continuously crashes, for no apparent reason, since July 16, 2013. I have done everything recommended via Adobe forum to try and fix this problem though it still persists. It crashes randomly and I am usually unable to use Photoshop for more than 20 minutes. Below is the error message that appeared when Photoshop crashed,
Error Message for CS4
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.2.0
Application Timestamp: 4bf2d91c
Fault Module Name: Photoshop.exe
Fault Module Version: 11.0.2.0
Fault Module Timestamp: 4bf2d91c
Exception Code: c0000005
Exception Offset: 00000000012a5a65
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: 15b0
Additional Information 2: 15b00e7f3545ee6f25e3adf28ac2c415
Additional Information 3: 2d88
Additional Information 4: 2d887dc240f6e5f8c46c56c64c426343
Since this incident, I thought that perhaps updating my Photoshop to the current version i.e. Photoshop CC would fix the problem. However, after downloading and using the trial version of the current Photoshop CC, the same exact problem keeps happening. This is the error message that appears when Photoshop CC crashes,
Error Message for CS6/CC
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 14.0.0.0
Application Timestamp: 5176451b
Fault Module Name: Photoshop.exe
Fault Module Version: 14.0.0.0
Fault Module Timestamp: 5176451b
Exception Code: c0000005
Exception Offset: 00000000018702c5
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 4105
Additional Information 1: f752
Additional Information 2: f752287f27df649ff8ff774cb95d005f
Additional Information 3: 6103
Additional Information 4: 6103e8f4ea13b8f93bf26ab029428208
My computer specs:
Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2793 MHz
Built-in memory: 8151 MB
Free memory: 5155 MB
Memory available to Photoshop: 7167 MB
Memory used by Photoshop: 57 %
Image tile size: 1024K
Image cache levels: 4
The GPU Sniffer crashed on 25/07/2013 at 4:19:46 PM
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2 AMD-APP (1124.2)
OpenGL Version: 3.0
Video Rect Texture Size: 16384
OpenGL Memory: 1024 MB
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: ATI Radeon HD 5570
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Video Card Number: 1
Video Card: ATI Radeon HD 5570
Driver Version: 12.104.0.0
Driver Date: 20130328000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: ATI Radeon HD 5570
Video Card Memory: 1024 MB
Serial number: Tryout Version
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\
Temporary file path: C:\Users\Kim\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 920.1G, 781.2G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\
Installed components:
ACE.dll ACE 2013/03/19-12:09:02 79.535293 79.535293
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0
AdobeOwl.dll Adobe Owl 2013/03/03-12:10:08 5.0.13 79.533484
AdobePDFL.dll PDFL 2013/03/13-12:09:15 79.499517 79.499517
AdobePIP.dll Adobe Product Improvement Program 7.0.0.1768
AdobeXMP.dll Adobe XMP Core 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPFiles.dll Adobe XMP Files 2013/03/13-12:09:15 79.151481 79.151481
AdobeXMPScript.dll Adobe XMP Script 2013/03/13-12:09:15 79.151481 79.151481
adobe_caps.dll Adobe CAPS 7,0,0,21
AGM.dll AGM 2013/03/29-12:09:59 79.536232 79.536232
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
aif_core.dll AIF 5.0 79.534508
aif_ocl.dll AIF 5.0 79.534508
aif_ogl.dll AIF 5.0 79.534508
amtlib.dll AMTLib (64 Bit) 7.0.0.169 BuildVersion: 7.0; BuildDate: Mon Apr 8 2013 2:31:50) 1.000000
ARE.dll ARE 2013/03/19-12:09:02 79.535293 79.535293
AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830
AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830
Bib.dll BIB 2013/03/19-12:09:02 79.535293 79.535293
BIBUtils.dll BIBUtils 2013/03/19-12:09:02 79.535293 79.535293
boost_date_time.dll DVA Product 7.0.0
boost_signals.dll DVA Product 7.0.0
boost_system.dll DVA Product 7.0.0
boost_threads.dll DVA Product 7.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.1.6.30158 2.1.6.30158
CITThreading.dll Adobe CITThreading 2.1.6.30158 2.1.6.30158
CoolType.dll CoolType 2013/03/19-12:09:02 79.535293 79.535293
dvaaudiodevice.dll DVA Product 7.0.0
dvacore.dll DVA Product 7.0.0
dvamarshal.dll DVA Product 7.0.0
dvamediatypes.dll DVA Product 7.0.0
dvaplayer.dll DVA Product 7.0.0
dvatransport.dll DVA Product 7.0.0
dvaunittesting.dll DVA Product 7.0.0
dynamiclink.dll DVA Product 7.0.0
ExtendScript.dll ExtendScript 2013/03/21-12:10:31 79.535742 79.535742
FileInfo.dll Adobe XMP FileInfo 2013/03/19-12:09:02 79.151561 79.151561
filter_graph.dll AIF 5.0 79.534508
icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615
imslib.dll IMSLib DLL 7.0.0.37
JP2KLib.dll JP2KLib 2013/02/19-12:28:44 79.248139 79.248139
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 2.1.2.1756
mediacoreif.dll DVA Product 7.0.0
MPS.dll MPS 2013/03/15-13:25:52 79.535029 79.535029
msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1
msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.6195
msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1
PatchMatch.dll PatchMatch 0000/00/00-00:00:00 1. 1.
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC CC
Plugin.dll Adobe Photoshop CC CC
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.0.1.34
PSArt.dll Adobe Photoshop CC CC
PSViews.dll Adobe Photoshop CC CC
SCCore.dll ScCore 2013/03/21-12:10:31 79.535742 79.535742
ScriptUIFlex.dll ScriptUIFlex 2013/03/21-12:10:31 79.535742 79.535742
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003
updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102
WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078
Required plug-ins:
3D Studio 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Accented Edges 14.0
Adaptive Wide Angle 14.0
Angled Strokes 14.0
Average 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Bas Relief 14.0
BMP 14.0
Camera Raw 8.1
Camera Raw Filter 8.1
Chalk & Charcoal 14.0
Charcoal 14.0
Chrome 14.0
Cineon 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Collada 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Color Halftone 14.0
Colored Pencil 14.0
CompuServe GIF 14.0
Conté Crayon 14.0
Craquelure 14.0
Crop and Straighten Photos 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Crop and Straighten Photos Filter 14.0
Crosshatch 14.0
Crystallize 14.0
Cutout 14.0
Dark Strokes 14.0
De-Interlace 14.0
Dicom 14.0
Difference Clouds 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Diffuse Glow 14.0
Displace 14.0
Dry Brush 14.0
Eazel Acquire 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Embed Watermark 4.0
Entropy 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Extrude 14.0
FastCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fibers 14.0
Film Grain 14.0
Filter Gallery 14.0
Flash 3D 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Fresco 14.0
Glass 14.0
Glowing Edges 14.0
Google Earth 4 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Grain 14.0
Graphic Pen 14.0
Halftone Pattern 14.0
HDRMergeUI 14.0
IFF Format 14.0
Ink Outlines 14.0
JPEG 2000 14.0
Kurtosis 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Lens Blur 14.0
Lens Correction 14.0
Lens Flare 14.0
Liquify 14.0
Matlab Operation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mezzotint 14.0
Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Mosaic Tiles 14.0
Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Neon Glow 14.0
Note Paper 14.0
NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Ocean Ripple 14.0
Oil Paint 14.0
OpenEXR 14.0
Paint Daubs 14.0
Palette Knife 14.0
Patchwork 14.0
Paths to Illustrator 14.0
PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Photocopy 14.0
Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Pinch 14.0
Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Plaster 14.0
Plastic Wrap 14.0
PNG 14.0
Pointillize 14.0
Polar Coordinates 14.0
Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Poster Edges 14.0
Radial Blur 14.0
Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Read Watermark 4.0
Reticulation 14.0
Ripple 14.0
Rough Pastels 14.0
Save for Web 14.0
ScriptingSupport 14.0
Shake Reduction 14.0
Shear 14.0
Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Smart Blur 14.0
Smudge Stick 14.0
Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Spatter 14.0
Spherize 14.0
Sponge 14.0
Sprayed Strokes 14.0
Stained Glass 14.0
Stamp 14.0
Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Sumi-e 14.0
Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Targa 14.0
Texturizer 14.0
Tiles 14.0
Torn Edges 14.0
Twirl 14.0
Underpainting 14.0
Vanishing Point 14.0
Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Water Paper 14.0
Watercolor 14.0
Wave 14.0
Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
Wind 14.0
Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
ZigZag 14.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
Kuler
Adobe Exchange
Installed TWAIN devices: NONE
Can anyone PLEASE help?I to have the same issue and it all started after switching photoshop cc's layout to 3d mode now everything crashes repeatedly... Thankgod AE still works but yeah ps 3d system is the culprate here b/c It worked perfectly for 4 months for me until i tried there crappy ps 3d system!
-
W500 broke down for no apparent reason
Dear all,
I have a W500 that worked fine for 4 years and suddenly started being faulty for no apparent reason.
I've searched the web and tried many fixes, but I still haven't been able to pinpoint the problem. At this point I suspect that the problem might implicate faulty hardware, though I am not sure. I would really appreciate any suggestions that could help me figure it out and (hopefully) fix it.
The laptop is a ~5 year-old W500 that came with Vista install but was upgraded to windows 7 after a couple of months. I made the BIOS upgrade at that point, but not since.
After trying to rescue it without success, I eventually reset the BIOS to default settings and reinstalled windows 7, and I am now able to use the computer but with many persisting problems.
Current symptoms
Slow boot time (4-5 min until I can start using windows) with occasional failure to start windows (hangs for hours before log on screen, but without crashing)
Initially failed to shut down, but uninstalling the dvd drive in windows seems to have fixed this.
Black screen appears on two occasions during boot. (1) between the "please wait" screen and the log on screen, and (2) after logging after the "welcome" screen. Each stays for around a minute (I guess they also show on healthy systems but too short to be noticed)
Windows is generally slow and prone to failures. Browsing windows explorer sometimes works fine, sometimes hangs for several tens of seconds. Launching programs takes an unreasonable amount of time (up to several minutes in some cases). Installing programs is incredibly slow and often fails.
Initially, after reinstalling windows, it looked like windows explorer did not refresh itself automatically anymore: if I created a new folder for example, it would not appear until I hit the refresh button. Somehow, this issue seems to have resolved itself, perhaps when uninstalling the cdrom, but I couldn't swear.
Booting in safe mode hangs after loading CLASSPNP.sys, which apparently is a recurring problem. In my case, after re-installing the OS it only hangs for 2-3 minutes and eventually safe mode successfully starts.
Yesterday the graphics driver failed multiple times, which never occurred before (well, maybe once, and a long long time ago). The first time the computer restarted automatically, and the next couple of times the screen just went black but the computer was still running.
Apparently I am unable to restore to factory state using the rescue&recovery environment. The partition which I believe to be the recovery partition (it has drive letter D: and no name, it guess this happened when installing the new OS) cannot be accessed from DOS (I/O error comes up, I am not sure if this is normal or not), and browsing it in windows explorer causes it to freeze. In safe mode it does appear in disk management, where is says 9.8GB, RAW, primary, healthy, 100% free space. Rescue and recovery environment does not start (perhaps as a consequence of this).
Since reinstalling windows the fingerprint reader does not work, and the "mouse wheel" function of the touchpad is broken (looks like the drivers are missing, but I can live with that for now)
Additional details
As I mentioned above I've had this laptop for 4-5 years and it always worked properly without major glitches. Then one day windows suddenly failed to start without reason, although on rare occasions I was able to log in after a very long boot (which suggests to me that it might not be completely broken but just took forever to start up windows), but then it would also fail to shut down (hanged forever at the "windows is shutting down" screen.
Thinking back, the laptop did on rare occasions fail to start windows, but would always start the next time and never failed to shut down as far as I remember. Lately I also noticed freezing on some occasions, which at that time I thought might be related to the DVD because they seemed to happened only when the DVD was in use.
After many unsucessful attempts to recover the current system I reinstalled windows 7, and now windows is more or less running, but with the symptoms described above.
I've run chkdsk /F /R /B, sfc /scannow, and windows memory diagnostic multiple times, as well as several lenovo diagnostic tools (CPU, memory, optical, graphics and perhaps a couple of others); none of them returned any error (1 bad sector added to list by chkdsk last time it ran).
Questions
Any suggestions/feedback?
At this point, is there a chance it could help to reformat the entire drive and reinstall windows?
In particular, I'm not sure why I need the recovery partition if I (1) it doesn't work and (2) I have an installation CD for the OS anyway.
Also, would it safe to remove the SERVICEV003 partition?
I've read somewhere that to restore to factory state you need to mark the recovery partition as "active" - is this true, and could it be the reason that rescue&recovery environment does not start?
Is it any use updating the BIOS at this point?
Also, is there any chance that playing around with the BIOS config could result in a working configuration?
If the problem is a hardware problem, how can I figure out which is the faulty component?
Is it possible to completely disable, e.g., the DVD drive, without physically unplugging it (BIOS doesn't seem to allow this, and even though uninstalling it in windows seemed to fix the shutdown problem, I know that the DVD is still working because e.g. I can boot from it).
Is there a way to completely disable one of the graphics card to check whether problem could come from it?
I've been considering pulling out the HD and memory to check if there is any misconnection/dirty connector. Is is even worth trying (I usually try refrain as much as possible from messing with laptop's inside) ?
I will update if I remember anything important or if there is any major new development.
Thanks in advance for your help!137 attempted reallocations with 6 currently pending. Your drive is probably on its way out.
Back-up your data immediately. You could try running SpinRite or HDD Regenerator on the drive to try and fix it, but chances are you should just replace it.
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen -
Crashing with Kernel Panics for no apparent reason - HELP!!
Hello - new to this forum, and I hope someone can help me resolve a problem I've been recently having with my PowerMac G5.
It all started when I installed some an additional 2GB of RAM (bought from Crucial, which is always very good and reliable) to add to my existing 2GB of Apple RAM, and soon afterwards, found the Mac crashing with the 'grey veil of death' happening quite a lot.
I ran Memtest several times, which showed n problem with the RAM, but I removed it anyway, to see if it was that which was causing it, and the Mac still keeps crashing with either a grey veil of death, or just a total freezeup, requiring a hard-reboot.
I have tried everything - removing all attached devices, resetting the PRAM, pressing the little reset button on the logic board, removing the battery and unplugging the Mac for a day, swapping the Apple RAM (which has always been fine) into different slots.... nothing seems to work.
At the weekend, the Mac wouldn't even boot up, and kept turning itself off during startup after in the grey screen with the Apple logo and spinning radar-wheel.
I got it to boot up OK from an external firewire drive I have, but Disk Utility said it couldn't fix the drive and Diskwarrior also said it was irreparable.
I did manage to get Techtool to repair it though, which took about 9 hours but it did successfully rebuild the volume structure and the Mac would then boot up fine and all seemed ok, but it still crashes randomly and for no apparent reason.
I never did put the new RAM back into the machine so it's all as it was before all this trouble started, and I have no devices attached to the Mac anymore, except the original Apple keyboard and mouse (which I don't normally use, but my wireless one doesn't let me start up from an external drive or reset PRAM or anything...).
I'm going mad trying to figure out what is wrong with this thing, and I have just read how to get a crash-report (although it means nothing to me), so am posting it here.. I hope that's OK....
If anyone has any suggestions, please let me know!
Thanks
Matt
Process: qmasterd [163]
Path: /usr/sbin/qmasterd
Identifier: qmasterd
Version: ??? (???)
Code Type: PPC (Native)
Parent Process: qmasterd [145]
Date/Time: 2009-10-20 19:58:44.746 +0100
OS Version: Mac OS X 10.5.8 (9L30)
Report Version: 6
Anonymous UUID: EBB4E270-A250-4F35-8B65-F8098BD63AFB
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000001, 0x0000000095583e0c
Crashed Thread: 0
Application Specific Information:
* single-threaded process forked *
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x95583e0c __CFRunLoopFindMode + 328
1 com.apple.CoreFoundation 0x95585d88 CFRunLoopAddSource + 276
2 com.apple.CFNetwork 0x9546c600 _CFTypeScheduleOnMultipleRunLoops + 508
3 com.apple.CFNetwork 0x9548b7a8 ScheduleSources(_CFArray const*, __CFArray const*) + 60
4 com.apple.CFNetwork 0x95479e08 CFNetServiceRegisterWithOptions + 880
5 com.apple.Foundation 0x90e2a2e0 -[NSNetService publishWithOptions:] + 240
6 com.apple.Foundation 0x90e40e1c -[NSSocketPortNameServer registerPort:name:nameServerPortNumber:] + 532
7 com.apple.swamp.SwampCore 0x000c84d8 -[CDOHostInfoFactory publish:] + 172
8 com.apple.swamp.SwampCore 0x000c82ac +[CDOHostInfoFactory sharedInstance] + 156
9 qmasterd 0x0000a5ec 0x1000 + 38380
10 qmasterd 0x0000e3f8 0x1000 + 54264
11 qmasterd 0x000099ec 0x1000 + 35308
12 dyld 0x8fe01044 dyldstart + 56
Thread 1:
0 libSystem.B.dylib 0x964d4d74 select$DARWIN_EXTSN + 12
1 com.apple.CoreFoundation 0x95593808 __CFSocketManager + 764
Thread 0 crashed with PPC Thread State 32:
srr0: 0x95583e0c srr1: 0x0002f030 dar: 0xe5615c10 dsisr: 0x40000000
r0: 0x95583e04 r1: 0xbfffe880 r2: 0x00000000 r3: 0x0000000f
r4: 0x00000003 r5: 0x00000028 r6: 0x0000002c r7: 0x00000903
r8: 0x00000000 r9: 0x00000000 r10: 0xa094547c r11: 0xa0ab868c
r12: 0x964711f0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000008 r19: 0x003121a8
r20: 0xbffff748 r21: 0x003121b0 r22: 0x00000000 r23: 0xbfffea88
r24: 0x003124c0 r25: 0x00000001 r26: 0xa0208354 r27: 0x00308290
r28: 0xa0953ccc r29: 0x00312450 r30: 0x00000000 r31: 0x95583ccc
cr: 0x28000224 xer: 0x20000000 lr: 0x95583e04 ctr: 0x964711f0
vrsave: 0x00000000
Binary Images:
0x1000 - 0x64aeb +qmasterd ??? (???) /usr/sbin/qmasterd
0xba000 - 0x126ffb com.apple.swamp.SwampCore 1.2.1 (1.2.1) /Library/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampCore.framework /Versions/A/SwampCore
0x174000 - 0x2326a3 com.apple.AECore 1.2.1 (1.2.1) /Library/Frameworks/AECore.framework/Versions/A/AECore
0x8fe00000 - 0x8fe30c23 dyld 97.1 (???) <89a0055b0e7ea2db881b73c6e63bc774> /usr/lib/dyld
0x90003000 - 0x90034fff com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x90035000 - 0x9007cfff com.apple.NavigationServices 3.5.2 (163) <cb063c95a55ba12994a64c7e47f5706a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9007d000 - 0x9007dffa com.apple.CoreServices 32 (32) <42b6dda539f7411606187335d9eae0c5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9007e000 - 0x90087fff com.apple.DiskArbitration 2.2.1 (2.2.1) <a389b4c2badce39540f24402f7df35e7> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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0x9029d000 - 0x9031ffff com.apple.print.framework.PrintCore 5.5.4 (245.6) <9e01c05323b526bfc4d8f28940c373c2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9046f000 - 0x90476fff com.apple.CommonPanels 1.2.4 (85) <0d1256175c5512c911ede094d767acfe> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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0x90cb4000 - 0x90cdcfff libxslt.1.dylib ??? (???) <a628a1484428ce3c87c56cf663faeb54> /usr/lib/libxslt.1.dylib
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0x912d3000 - 0x912dbfff libbsm.dylib ??? (???) <c1fca3cbe3b1c21e9b31bc89b920f34c> /usr/lib/libbsm.dylib
0x91f11000 - 0x91f2dffb libPng.dylib ??? (???) <82a7ac26fb2dd17c6c6159f1227d4de6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91f8d000 - 0x9228fffb com.apple.CoreServices.CarbonCore 786.11 (786.14) <4da8e0984e333f8cea32a24ba4364e8c> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x92290000 - 0x92295ff6 libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x92437000 - 0x92521fff libxml2.2.dylib ??? (???) <eb2970f2b786b495449127b4945dcee5> /usr/lib/libxml2.2.dylib
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0x925f8000 - 0x925f8fff com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x925f9000 - 0x9264ffff libGLU.dylib ??? (???) <4307c8f9f09bca8afc78fa089c3f074e> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92650000 - 0x92654ffe libGIF.dylib ??? (???) <755ca03546f380942649cb38cec37ba2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x92655000 - 0x92660ffb libgcc_s.1.dylib ??? (???) <ea47fd375407f162c76d14d64ba246cd> /usr/lib/libgcc_s.1.dylib
0x92661000 - 0x926fafc3 libvDSP.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x926fb000 - 0x92842ffb com.apple.audio.toolbox.AudioToolbox 1.5.2 (1.5.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x92843000 - 0x92843fff com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x92844000 - 0x92863fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
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0x92d7b000 - 0x92dbcffb libTIFF.dylib ??? (???) <da8860d4d8b2a54970a81fca35968366> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x92dbd000 - 0x92e8dfff com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x92e8e000 - 0x92eadfff libresolv.9.dylib ??? (???) <d4538f370cadea5d74d3ac86c610e570> /usr/lib/libresolv.9.dylib
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0x93d21000 - 0x93dabfff libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
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0x93fa7000 - 0x943d5ffe libGLProgrammability.dylib ??? (???) <79e91a3ef8d13e2d1eaca2a38d5575bb> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x943dd000 - 0x94465ffb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <6fc8a8cb43506b57b951da899a55d3b9> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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0x945bd000 - 0x945e8ff7 libauto.dylib ??? (???) <b3a3a4b0f09653bd6d58f1847922b533> /usr/lib/libauto.dylib
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0x94a8e000 - 0x94abbfff libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x94c02000 - 0x94c51fff libGLImage.dylib ??? (???) <69eba6e64ea12c7392286db4f29d7a1d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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0x95051000 - 0x95071ff7 libJPEG.dylib ??? (???) <65edcc6af826566c94cfa1f19fd02291> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
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0x96741000 - 0x967fbfff libcrypto.0.9.7.dylib ??? (???) <d0c8f3918053b8cb84c43e5fb40fa066> /usr/lib/libcrypto.0.9.7.dylib
0x967fc000 - 0x967fdff8 com.apple.ApplicationServices 34 (34) <6aa5ee485bb2e656531b3505932b845f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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0x96b45000 - 0x96c8dff3 libicucore.A.dylib ??? (???) <07d0cefd48d11d5d5b1817c198013f0b> /usr/lib/libicucore.A.dylib
0x96d75000 - 0x9732ffff libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x97330000 - 0x973caff7 com.apple.ApplicationServices.ATS 3.7 (???) <58dd60fd70b041c0e226f973cdd09617> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x973cb000 - 0x973d6fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <ae3dc890a43a9269388301f6b59d3091> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0xfffec000 - 0xfffeffff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff8000 - 0xffff9703 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibAh ha - yes, I've just found that out!
Here are the latest panic logs then....:
Tue Oct 20 19:58:40 2009
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x0000000005A37EF0 PC=0x00000000000841BC
Latest crash info for cpu 1:
Exception state (sv=0x3e51c500)
PC=0x000841BC; MSR=0x00009030; DAR=0x05A37EF0; DSISR=0x40000000; LR=0x00067374; R1=0x35707D40; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x0412DF80 0x00067374 0x000B110C 0x000B4278
backtrace terminated - frame not mapped or invalid: 0xBFFFC350
Proceeding back via exception chain:
Exception state (sv=0x3e51c500)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3e2a7a00)
PC=0x91F906B4; MSR=0x0200F030; DAR=0x01219334; DSISR=0x40000000; LR=0x91F90688; R1=0xBFFFC350; XCP=0x0000000C (0x300 - Data access)
BSD process name corresponding to current thread: DragThing Helper
Mac OS version:
9L30
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:57:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_PPC
System model name: PowerMac7,3
System uptime in nanoseconds: 129319156249
unloaded kexts:
(none)
loaded kexts:
com.sophos.kext.sav 1.0.4 - last loaded 1502179652
at.obdev.nke.LittleSnitch 2.0.38
com.Logitech.Control Center.HID Driver 2.6.0
com.echofx.driver.USBVision_Seize 1.1.3
com.echofx.driver.USBVision_X 1.1.3
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleTopazAudio 2.5.8f1
com.apple.driver.AppleTAS3004Audio 2.5.8f1
com.apple.driver.DiskImages 199
com.apple.driver.AppleTexasAudio 2.5.8f1
com.apple.driver.InternalModemSupport 2.4.0
com.apple.driver.AppleFCU 1.3.2b0
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.GeForcePPC 5.4.8
com.apple.driver.AppleTexas2Audio 2.5.8f1
com.apple.driver.MotorolaSM56K 1.3.9
com.apple.driver.AppleFan 1.0.10f1
com.apple.driver.AppleK2Fan 1.0.10f1
com.apple.driver.AppleSCCSerial 1.3.2
com.apple.driver.AppleDACAAudio 2.5.8f1
com.apple.driver.AppleSlewClock 1.5.2d0
com.apple.driver.AppleADT746x 1.0.10f1
com.apple.driver.AppleHWSensor 1.9d0
com.apple.nvidia.nv30hal 5.4.8
com.apple.driver.AppleUSBOpticalMouse 3.2.0
com.apple.iokit.AppleGMACEthernet 1.5.9f1
com.apple.driver.AppleCPUVoltage 1.5.2d0
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AppleVSP 2.2.2
com.apple.driver.AppleThermal 1.0.1f2
com.apple.driver.AppleSEP 1.3.0
com.apple.driver.AppleK2Driver 1.7.2f1
com.apple.driver.AppleHWClock 1.5.2d0
com.apple.driver.AppleADM103x 1.0.10f1
com.apple.driver.PowerMac72PlatformPlugin 3.4.0d0
com.apple.driver.AppleMaxim6690 1.9d0
com.apple.driver.AppleI2S 1.0.1f1
com.apple.driver.AppleAD741x 1.9d0
com.apple.driver.AppleLM7x 1.9d0
com.apple.driver.AppleFileSystemDriver 1.1.0
com.apple.driver.AppleUSBMergeNub 3.4.6
com.apple.driver.PioneerSuperDrive 2.0.9
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.iokit.IOATABlockStorage 2.0.6
com.apple.driver.AppleUSBHub 3.4.9
com.apple.iokit.IOATAPIProtocolTransport 1.5.3
com.apple.iokit.IOUSBUserClient 3.4.9
com.apple.driver.ApplePMU 2.5.6d2
com.apple.driver.AppleK2SATA 1.0.4f2
com.apple.driver.AppleGPIO 1.3.0d0
com.apple.driver.AppleVIA 1.5.1d1
com.apple.driver.MacIOGPIO 1.3.0d0
com.apple.driver.AppleK2SATARoot 1.0.5b1
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.driver.AppleKauaiATA 1.2.1f4
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleCPUThermo 2.0.0a0
com.apple.driver.AppleMPIC 1.5.3
com.apple.driver.AppleI0
Sat Oct 17 15:12:50 2009
Unresolved kernel trap(cpu 1): 0x300 - Data access DAR=0x000000000C077B40 PC=0x0000000000035DB8
Latest crash info for cpu 1:
Exception state (sv=0x35b34280)
PC=0x00035DB8; MSR=0x00001030; DAR=0x0C077B40; DSISR=0x42000000; LR=0x00035D90; R1=0x3E2A2FB0; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x00000000 0x00036B7C 0x00030BCC 0x000AC898 0x00338CD8 0x00F557E4
0x00F591DC 0x00F4EB7C 0x00F51D1C 0x008125F8 0x008156D8 0x00819474 0x008183FC 0x008197A8
0x00813D10 0x0081EEB8 0x00825E30 0x0081EEB8 0x00823728 0x00823888 0x0011A888 0x000DFA3C
0x0010CE78 0x000E50DC 0x000E5DB8 0x0025706C 0x0010C658 0x002EE7D0 0x0008C9D4 0x0008CAA8
0x00065F64 0x00067CB8
backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOATABlockStorage(2.0.6)@0xf4c000->0xf5efff
dependency: com.apple.iokit.IOATAFamily(2.0.1)@0x944000
dependency: com.apple.iokit.IOStorageFamily(1.5.6)@0x80e000
com.apple.iokit.IOStorageFamily(1.5.6)@0x80e000->0x82efff
Proceeding back via exception chain:
Exception state (sv=0x35b34280)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x3de56280)
PC=0x924711F8; MSR=0x4000D030; DAR=0x0845C1F4; DSISR=0x40000000; LR=0x96478120; R1=0xBFFF71A0; XCP=0x00000010 (0x400 - Inst access)
BSD process name corresponding to current thread: Safari
Mac OS version:
9L30
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:57:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_PPC
System model name: PowerMac7,3
System uptime in nanoseconds: 92566509558837
unloaded kexts:
com.echofx.driver.USBVision_Information 1.1.3 - last unloaded 3019317555231
loaded kexts:
com.Logitech.Control Center.HID Driver 2.6.0 - last loaded 3017304882897
com.echofx.driver.USBVision_Information 1.1.3
com.echofx.driver.USBVision_AudioDevice 1.1.3
com.echofx.driver.USBVision_Seize 1.1.3
com.echofx.driver.USBVision_X 1.1.3
com.sophos.kext.sav 1.0.4
at.obdev.nke.LittleSnitch 2.0.38
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.GeForcePPC 5.4.8
com.apple.driver.AppleUSBOpticalMouse 3.2.0
com.apple.driver.AppleUSBMergeNub 3.4.6
com.apple.driver.MotorolaSM56K 1.3.9
com.apple.driver.AppleTopazAudio 2.5.8f1
com.apple.driver.AppleTAS3004Audio 2.5.8f1
com.apple.driver.AppleFCU 1.3.2b0
com.apple.driver.AppleK2Fan 1.0.10f1
com.apple.driver.AppleSlewClock 1.5.2d0
com.apple.driver.AppleHWSensor 1.9d0
com.apple.nvidia.nv30hal 5.4.8
com.apple.driver.AppleCPUVoltage
The line which starts "BSD process name corresponding to current thread...." says something different in most of the panic logs, so it doesn't seem to be constantly mentioning one app or anything....
Does any of this make sense to anyone?!
Thanks
Matt
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