Used Setup Assistant to move files onto new Macbook Pro, but things missing

I followed the prompt and used the back up of my old Macbook from my time capsule to setup my new Macbook pro, and even though my documents seem to be there, my itunes library shows nothing, and my iphoto library is empty as well. I checked all of the boxes. Any idea where I go from here?

On this I'd recommend contacting AppleCare (you have 90 days of free phone support) and they can help you get those libraries over. You can find the phone number in your area using this advice letter:
http://support.apple.com/kb/HE57
Roger

Similar Messages

  • Using Migration Assistant to move to a new MacBook Pro generated 80 GB of additional data that cannot be traced on the HD

    I used Migration Assistant to setup my new MacBook Pro (Retina) and to transfer my user account from my 1-year old MacBook Pro. Both computers have the same harddisk (500 GB SSD), but the new one now only has 85 GB of free HD space, whereas the old one still has 168 GB free space.
    The space seems to be from files that show up as "Others" on the HD, but the large folders (music, movies, photos, documents, system, library etc.) are the same size on both computers.
    Does anyone have any idea where the extra data could come from? I assume that languages would be stored in the System or Library folders, so even if I had deleted all unused languages from my old computer (which I may have done a year ago, I am not sure), this should not result in a more than 80 GB difference in free space, should it?
    I would be glad if anyone had an idea where all the data may come from or how to get rid of it. Thanks a lot.

    baltwo wrote:
    I'd get an external, bootable FireWire enclosure, put the new HD into it, ensure it runs the MBP, and then swap.
    One thing to consider going forward: the new MacBooks (annoyingly!) do not have a Firewire port, so it might be a good idea to consider dual Firewire & USB 2 external drives/enclosures for future purchases. It won't matter for this swap but it will help avoid buying something that can't be used with any new Macs that don't have Firewire.
    An low cost alternative for those that just need a temporary way to mount an external drive for uses involving only Intel Macs are the newish bare-bones USB drive adaptors, such as the NewerTech USB 2.0 Universal Drive Adapter. The advantage to these gizmos, besides low cost, is that they work with both ATA & SATA drives. Some, like the NewerTech model, also support other devices, like some optical drives.

  • Migrating files onto new Macbook Pro Permission to view files/folders

    Hi. Forgive me if there is a more appropriate place for this question. I have just bought a new Macbook pro and am trying to migrate everything from my (very old) Ibook G4. The migration seems to have worked, using migration assistant and a firewire, but now it is saying *I do not have permission* to open the folders to get to my old files etc. Please can anybody help me - I need those files!
    Thanks.

    Hi D,
    That's what I don't like in migrate, a rather copy files later when system were fully updated and working fine.
    Try to boot in safe mode (hold Shift right after press the power button) and to use Applications > Utilities > Disk Utility to repair permissions.
    Good luck.

  • Transferring files to new MacBook Pro - but my internal drive is SCSI

    Hello,
    I tried to use Migration Assistant to transfer files from my old G4 (Gigabit Ethernet) PowerMac - but it won't start up in Firewire Target Disk mode. I figured out that the internal drive is on the SCSI bus, and it looks like it needs to be on the ATA Bus 0 - is that right?
    I don't have a great grasp of these things - so am wondering what you all might suggest I do to transfer files? Is it time to start burning DVD's?
    thanks for your help!!!
    meghann

    Sounds like the boot drive on the G4 is running from a PCI ATA card (which makes the drive appear as a scsi drive). And you're right, running it in FW target mode will not allow the new machine to see it.
    (When I last did this, I could connect the old machine with FWT mode (boot drive was connected to the stock ATA channel), but the new machine wouldn't see any drives that were connected via the PCI ATA card.)
    I think you'll have to figure out another way to transfer files. You could burn discs, or you could network the two with ethernet. It'd be slow but at least you wouldn't have to baby-sit. I think those are your only options unless you have access to an external drive. Might be worth a purchase.
    -phil

  • I use migrate assistant to move files from my old pc to the new Mac , but it creates the user account. How can i delete the unwanted user account.

    i use migrate assistant to move files from my old pc to the new Mac , but it creates the user account. How can i delete the unwanted user account.

    Welcome to Apple Support Communities
    That's the classic behaviour after using Migration Assistant and that's normal.
    To transfer the data from the new user account to your old user account, you can follow some steps. Here is all the information you need to do this > https://discussions.apple.com/docs/DOC-5472

  • Using Migration Assistant to move files from old PC laptop to new MacBook Pro that has Windows 8 installed containing Outlook

    When using Migration Assistant to move files from old PC laptop to new MacBook Pro, that has Windows 8 installed containing Outlook, will emails, contacts and calendar entries be moved to Outlook on the new MacBook or into Mail, Contacts and Calendar?

    I doubt they will. But then I'm not sure as I used a migration program once about 18 years ago and totally FUBARed the system I had at that time and I've never used one again.
    For me the reason to have a new system is to start fresh. Installing only program that I now use and manually copying data over from the older system.
    Not sure your older version of Outlook, and the outlook mail boxes, are compatible with Office/Outlook for Mac 2011.
    A better place to ask this question would be on the MS Office for Mac forums.
    Hope it all works out for you.

  • I changed my password to use migration to transfer files from a G4 to a new macbook pro but now I have to sign in every time. How do I avoid the sign in?

    I changed my password to use migration to transfer files from a G4 to a new macbook pro but now I have to sign in every time. How do I avoid the sign in?

    I clicked on keychain access but getting a warning that it quit unexpectedly and it won't reopen.

  • Is there a way to setup your Xbox 360 to the new MacBook Pro

    I was just wondering if there was a way to setup your XBOX 360 to the new MacBook Pro? If you could give a simple answer that is simple to understand that would be great. My Xbox is connected using an HDMI but I also have a component cable.

    There is no cable that would do what you want. MacBook Pro computers do not have video inputs.

  • Is it possible to view .bbb files in a mac? how? I am transferring my bberry contacts onto my macbook pro, but cannot open the .bbb files...

    Is it possible to view .bbb files in a mac? how? I am transferring my bberry contacts onto my macbook pro, but cannot open the .bbb files...

    Well, if simply double-clicking the .bbb file doesn't work, first try dragging the file onto the BBDM icon (either in the Dock, on the desktop or in the Applications folder or wherever it's stored). That tells Finder to open it with that application.
    Otherwise, right-click on the file and choose the Open With option. If BBDM is not the default, select Get Info and use the Open with box from there to select it (if it's not in the list, choose 'other' and navigate to it), then click the 'change all' button.

  • I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

    I copied itunes from old pc onto new macbook pro and now itunes recognises iphone but I have to sync entire library and lose all apps etc. The sync playlists etc is greyed out. what can I do?

    As this is asked daily I will just show you how to search.
    http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=
    or
    http://www.google.com/search?source=ig&hl=en&rlz=&q=site%3Adiscussions.apple.com +iphone+new+computer&aq=f&aqi=&aql=&oq=#sclient=psy&hl=en&newwindow=1&safe=off&s ource=hp&q=site:support.apple.com+iphone+new+computer&aq=f&aqi=&aql=&oq=&pbx=1&b av=on.2,or.r_gc.r_pw.&fp=668845393480168f

  • I transferred my files from a G4 to a new macbook pro, but I can't access my old songs in itunes. I click on the mac tab to access mp3 and acc but it doesn't work. Any suggestions?

    I transferred my files from a G4 to a new macbook pro, but I can't access my old songs in itunes. I clicked on library in itunes and get the mac page to access mp3 and acc files but it doesn't work. Any suggestions?

    They maybe corrupt, try transferring again from the g4. If iTunes is giving you an error then you need to authorize your computer with the same iTunes account as previously. Also, you could try exporting your iTunes library via iTunes on the g4.

  • I have brought Lightroom 5 for a new MACBOOK PRO, but wondering, am I still alllowed to load on my desktop as well running Win 7? It looks like the office enviroment that says you can!

    I have brought Lightroom 5 for a new MACBOOK PRO, but wondering, am I still alllowed to load on my desktop as well running Win 7? It looks like the office enviroment that says you can!

    Eww, thanks for your reply, as it makes good sense, and common sense is practical when you walk into an Apple store.
    I guess all the reviews and great specs of the new MB pro's made me want one...
    I should probably use my current setup till it is totally outdated or simply is beyond repair.
    I could ask Santa Claus for one, but by than, the 2012's will be coming out..:)
    Thanks Eww for your reply, IAN....

  • I want to sync my ipod touch voice memo with my new Macbook pro, but iTunes give me a message asking me to erase ipod library, I have all my music staff on ipod and I want your help with that..

    I want to sync my ipod touch voice memo with my new Macbook pro, but iTunes give me a message asking me to erase ipod library, I have all my music staff on ipod and I want your help with that..
    Please
    please

    For small, independent developers, this "not commonly downloaded" error is a common issues in browsers.  You can see complaints from developers here:
    http://social.msdn.microsoft.com/Forums/da-DK/iewebdevelopment/thread/19c57259-c a6e-4f10-a26e-d2f5e03fa52d
    I have placed the setup program inside a .zip file to as a workaround.
    Thanks for reporting this!

  • I need to download a DVD to my new MacBook Pro but alas, no CD/DVD drive. What now?

    I need to download a DVD and some CDs to my new MacBook Pro but alas, no CD/DVD drive. What now?

    Use an external optical drive such as Apple's USB SuperDrive, or one inside another computer.
    (118366)

  • Hello, I am interested in buying a new Macbook Pro but want to run Adobe CS package.  Which computer do you recommend?

    Hello, I am interested in buying a new Macbook Pro but want to run the latest Adobe CS package.  Which computer do you recommend for best speed and perfromance?

    Depending on the software you'll use - I doubt you'll be an expert on After Effects and use Photoshop, Illustrator and Dreamweaver like a pro (you may be an exception) - I have a 13" Macbook Pro simply because the 15" lacks the portability of the smaller size - the Retina 15" is alot lighter and if you can afford it - go for it!
    I bought the Macbook Pro and replaced the 4GB of RAM with 8GB of RAM and replaced the HDD with an m4 SSD from Crucial. The SSD really makes a difference in app start up speeds, loading times and bootup speeds. The RAM ensures apps operate smoothly and everything is snappy. Since getting an SSD, I would say the performance of Photoshop and Illustrator is vastly improved. I can have both open whilst surfing the web, checking my email and even using Dreamweaver every once in a while. Multitasking is great.
    To conclude, depedning on your price range, buying a £999 Macbook Pro and swapping the HDD for an SSD and the 4GB of RAm to 8GB, will ensure better performance than both 15" Models. However, buying a 15" Model and maxing out the specs, would beat the performance of a maxed out 13".
    I have a 13" and it runs faster than it was when I first purchased it last year. Photoshop opens in 2/3 seconds and performance is great.
    Hope this helps.
    P.S. If you have the money, get the 15" Retina. If not, max out the 13" if you still want portability. Otherwise, get the 15" and max that out if you feel performance is poor.
    The reason I say Retina, is because the maxed ram and SSD is already installed and saves alot of hassle aswell as the slimmer design and lighter weight.

Maybe you are looking for