User Tip: MBPr + USB issue and how to recover hard drives.
I did want to share this in case someone runs into this problem:
Since I bought this MPBr in June it has "destroyed" my external USB drives on at least 7 ocassions. By "destroyed" I mean this: Either during a "Wake up failure" or ususally after reboot the drives suddenly were not "recognized" and I would get that dreaded "Initialize, Eject or Ignore" screen we all fear. When it happened and I tried all the standard repair tools (TechTool Pro, Disk Warrior, Data Rescue, etc) most often I ended up wiping the drives since they didn't hold much data, the important stuff safely away inside firewire drives not connected to the MPRr.
That was until last week.
A fact checklist:
All the drives were from different makers and different ages (some brand new, some 1-2 years old). Made no difference.
The drives were both powered and unpowered. Made no difference.
The "destruction" would happen either when the computer went to sleep or simply when trying to use a USB hub.
I tried 5 different USB hub models. All of them did the same thing.
To avoid issues, I was reduced to NOT using USB hubs (or even trying) and unplugging EVERYTHING at the end of the day.
An assistant who was not aware of these problems made the horrible mistake of getting a USB hub and pluging these drives which now held VERY IMPORTANT information, some backed up, some which it had not been backed up yet. Almost INSTANTLY all the drives went bad: Unrecognized. Now, I really couldn't get mad at her because - let's be honest- using a USB hub is not "up there" in the scale of "dangeorus activities" in the computing the world, but it left me 3 dead large size USB drives..And they all had the same problem:
When plugged in, the system would simply not recognize them.
Pluging them into an older mac or another mac had the same response.
In a few occassions the drives would actually appear briefly and disappear again. We are talking seconds here.
NONE of the repair tools could fix them: TechTool Pro, Disk Warrior and fdsk were helpless.
Data Rescue could actually see the partitions greyed out but could not access them
After some digging around it seems whatever is happening with MBPr's USB/Mac OSX/Firmaware is destroying the PARTITION TABLES of USB drives. The data is still there, the system simply cannot access it.
Eventually I came up with the solution which involves recovering the partition tables via Terminal using an open source program TestDisk. The name of "Stellar Phoenix Recovery" software also popped into from time to time (which I do remember from the old days), but I could not find an actual example of a succesful recovery.
What you will need:
This program runs in the Terminal with a very basic interface that uses arrow keys, enter and a few letters. That said, if you have never used Terminal or are not familiar with the terminology I suggest you find someone who does.
Get the software here: TestDisk - http://www.cgsecurity.org/wiki/TestDisk If everything goes well, this will be the one time you will truly be motivated to donate some cash. The euphory alone will do it. I know it for me, that's for sure.
For my recovery I followed this step-by-step tutorial by Perro Hunter, but BE AWARE that it was written at an earlier date as apparently some of the features that the tutorial mentions as "not working yet" are now.
http://perrohunter.com/repair-a-mac-os-x-hfs-partition-table/
In my case I did not need to go past step 7, which is good because the warning it gives is pretty bone-chilling. In my case the software was able to write the recovered partition tables by itself and then when I restarted....the drives were there. DO NOT IGNORE THE BACK UP AND LOG INSTRUCTIONS. EVER.
Keep in mind that my drives were formatted as Mac OS X HFS+ / GUID partitions. I have no idea how it will work with other types of formatting. The process itself is very fast. if IN DOUBT, just quit terminal and start over (I did twice until I finally figure out what I was doing). Also, take screen shots as you move along the steps it helps.
Needless to say, after recovery use Disk Utility, Disk Warrior or TechTool Pro to get the drives back in shape, and if possible, back up everything and wipe them clean which is what I did just to be sure.
I hope that helps somebody and good luck to you in the process.
Someone tried to follow this information and perro hunter's blog was not loading.
3rdLOF made a version on pastedbin here:
http://pastebin.com/Jb9NfxZf
In case anyone needs it
I tried posting this as a User Tip, won't let me.
Similar Messages
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N8/C7 PURPLE SCREEN ISSUE AND HOW TO SPOT IF YOU H...
MODS THIS IS NOT A POLL OR IN ANYWAY SHAPE OR FORM A VOTING THREAD IT IS A THREAD TO WARN USERS ABOUT THE PURPLE SCREEN ISSUE AND HOW TO SPOT IT IN THEIR PHONES CLEAR AS DAY , I HAVE BEEN INFORMED FROM THE DIRECTOR OF COMUNICATIONS AT NOKIA VIA TWITTER THAT THIS THREAD IS OK AND THE TEST IMAGE IS FINE TO LOAD UP
The following has been added by vandelay (Nokia administrator) :
Please note that there is normally a slight variation in the purple color level in each display
unit. This is related to the display manufacturer's optical tuning process. However, some Nokia C7 and Nokia N8 users seem to be experiencing a
slightly higher level of purple color tint on their device screens.
Nokia Care's technical experts told me that the easiest way to spot this problem is to just look at the black idle screen of the device - if there is a clear purple color tint on the idle screen, you should have the device inspected at a Nokia Care point. They will repair the device the device under warranty if there is a clear defect in the device.
So seeing some purple on the test image does not necessarily mean that your screen is faulty, but we hope that it helps some people to decide whether they should visit a Nokia Care point.
(end of vandelay's addition)
as you may or may not have read many n8s and c7s have a purple tint issue
this can easily be spoted by saving the picture below to your pc , transfering it to your n8/c7 , then viewing the image in your gallery
if the image shows purple squares in some areas then iam afraid you have one of the screens that is showing defects in gradiation of colurs and the greyscale
there are also many n8s out in the wild that dont have this problem , i have 3 n8s , my gfriend has one , hers is perfect and shows the test image with no purple tint at all my three n8s all have purple tint and some display it worse then others
the test image can be viewed on any brightness and it should display just as it does on your monitor screen ,my gfriends n8 displays the image perfect under all brightness levels yet my three n8s show the purple tint heavily on low brightness and not as much on full brightness
the test image can also be viewed via tv out and hdmi out and again if you have a defect screen you will see the image perfect on your tv yet on your n8 screen you will have purple tints
here is the test image for you to load to your device and view via the gallery
as stated above if you have one of the screens with defects in colour gradiation you will see some of the squares as purple
this shouldnt be happending as there n8s out there that display the test image perfectly
from all my research on this in the last month and my time studying ICT systems support in which i have a diploma , it seems clear to me that nokia have used at least two screens in the build of the n8
many phones bought between october launch and december dont have the problem yet there are still some that do but not as many as now , phones bought from the end of december up untill current date seem to have the issue moreand its now nearly impossible to find one without the purple tint issue
this leads me to believe that from the start nokia were using at least two screen in the n8 , then one started to run out around december and by the end of december a huge majority of n8/c7 handsets have the troubles, if not all of them shipped after december
infact ive been to every phone shop in lakeside , chelmsford , colchester which included : carphone warehouse , o2 , vodafone , orange , three , phones4u , tmobile all n8/c7 handsets i asked to look at had the problem not one n8 i looked at didnt have the issue
i have been in contact with nokia care escalation team , all they did is send me very badly refurbed handsets back for my brand new n8s , which across all three handsets had the following faults
#hdmi covers scratched and worn
#no imei number under the hdmi cover on one of them
#torx screws on battery cover very worn
#plastic top caps not fitted right
#one had a huge gap between the silver screen surround and the main chasis of n8
#they all still had purple tint issue
so nokia sent me three refurbed handsets for my brand new n8s , i obvously complained as they were so new i could have taken them back to the shops with the reciept but now nokia had changed the imei numbers my reciept was useless , i said i should be sent three brand new n8s , they again sent me badly refurbed handsets just as bad as the 1st lot and again all three of them had purple screen issues
i complained again and this time supervsior took over the case and agreed that 3 new n8s should be sent to me as mine was so new , she got them sent out and this time they were new but they still have the purple screen issue
thats a toatal 12 n8s direct from nokia and all of them have had the issue so i cant recomend going to a nokia care point or nokia care uk as the refurbs i was sent was a complete joke and looked like they were just used handsets that had been through a rough time
through this month of me talking to nokia and sending emails and getting these phones swapped back to a condition of the phones that i sent them , they have said they are investigating it and taking it seriously however after some of their actions towards users (myself included) on these forums it doesnt seem like they are taking it very serious at all , they have known about it for a month now and we still have not had an offical response from nokia themselves
if you would like to read more infomation on this problem and to see how wide spread it is then please check the following links
http://www.nokiausers.net/forum/nokia-n8/39462-i-think-nokia-using-two-different-types-screen-n8-may...
http://www.nokiausers.net/forum/nokia-n8/39532-n8-purple-screen-test-please-take-part-if-you-have-n8...
http://www.allaboutsymbian.com/news/item/12604_Defective_screens_found_in_som.php
http://forum.dailymobile.se/index.php?topic=39665.0
http://www.nokiadna.com/2011/02/nokia-n8-nokia-c7-oled-screen-issues-plauge-nokia-users/
http://n8geeks.com/nokia-n8-amoled-display-issue/
there are many more threads about this issue across the net and if you google n8 screen problems or n8 purple screen problems you will come acroos many many pages of unhappy users from all across the globe
i just hope nokia sort this out soon
ho do you users with the problem feel about this issue and how do you think nokia should resolve it
id be happy for a screen swap at a nsc or via warranty postal repair as long as it could be done quickly and the user wasnt without their phone for too long after all this is nokias mistake and not the users that bought the phone so all fixes should be at minimal disturbance to them
heres hoping when you test the image your not as unlucky as me and many other n8 owners from across the globe , its a brilliant phone but this screen issue lets it down alot especially during watching films and stuffsorry to hear you guys are having troubles too , its a shame sucha great device as the nokia n8 has had an issue like this arise , it is effecting alot of n8/c7 handsets and is quite a widespread issue across the globe
it would be great to hear from as many users as possible about this and what they think about it as a user of the c7/n8
jimmyireland about your post mate
yes it was written by me and yes it ws deleted not once but 3or4 times actually
the mods said it was because i had set up a poll and voting system , so i read through forum rules and posted it again with what fitted their guidelines and even put in big caps that it was not a poll but a thread to help users identify a problem and discuss it which is what the forum is for , it was deleted again , i then posted it again with just the test image and how to spot the problem and again put big caps that the post fitted their guidelines and was just to help users , it was again deleted and i was banned by mods for 2 days saying that i had broke forum rules and posted a poll and that the test image wasnt a proper test image
i then asked other users to post the image but when they tryed nokias spam filter kicked in with a message saying that their post contained spam and that they should write it again and try posting again
to be honest it really looked like they were trying to cover up the issue , fair enough my 1st post could be considered a very very rough poll but the posts i made afterwards were edited to fit nokias guidelines and they still removed them ad banned me and then other users posts were marked as spam
so i tweeted alot of people and even nokia have said that as long as the post doesnt contain polls/votes then it will be fine to postand that mods shouldnt delete it , which was excellent news and hopefull this thread will stay and users can load the image and test their screens and then discuss the issue here so nokia can see users discussion in one thread , it will alo help awareness of the issue
hence this post that isnt a poll but a thread to help users identify wether their n8/c7 has a screen with a defect in the gradiation of colours
as stated in original post not all n8s have this problem my gfriends doesnt and it displays the test image perfectly on all brightness settings , yet my n8s show the image as very purple on low brightness and the brighter the screen goes the less the purple is shown , it is still there just not as visible as it is in the lower brightness settings
as i also mentioned many n8s between october and mid december are fine although some still have the problem , yet from mid december till current date the amount of n8s with purple issue is much much higher and it now seems very very rare that you will get a brand new n8 from the shops without this screen issue which leads me to believe that from launch nokia have used at least two screens in the builds of the n8 , some great screens and then the ones with dodgy purple tint , from the threads across the web it seems like the good screens nokia were using either run out or they have failed to source the same screen or the manufactuer of the screen has changed something
iam not a nokia hater and iam not here to cause trouble or loose nokia sales etc
i love nokia have used them for years and used symbian since the 6680 , iam always helping users across the web with their nokia problems and am an avid user on nokia users please check my profile and feel free to check my posts and how many times ive been thanked for being helpfull
http://www.nokiausers.net/forum/members/buxz777.html
as you can see i love nokia and spend alot of time using their devices , speaking highly of them and helping their users with problems, i also love good customer services and customer relations
i understand that big companys have build issues iam a gadget lover and trained in ict supprt iam not silly and understand that these things happend and building these phones with such complicated electronics and some could end up with issues , it could happend to anyone , sony , apple , samsung , blackberry , lg etc etc
however its how the companys react to these issues and relate to their customers that have spent 100s of pounds on their devices that is important , issues do arise , its how the company looks after its customers thats important
i think alot of users think the same , they dont expect nokia to click their fingers and go heres a fix but they do expect nokia to investigate the issue and they do expect nokia to relate to its customers and not ignore them or the issue which is what it looks like when posts are deleted and users are banned for posting informative posts that help users identify a problem
things like sending users really bad refurbs for brand new n8s also dont help users confidence in nokia statement of going to nokia care about the problem as all i got was second hand looking n8s that still have the problem they were sent off with and the originals were in much better condition
like i say iam not here to cause trouble and i love nokia the n8 is the best phone ive ever had and its almost my dream device and everything ive wanted on a device for years its the ultimate convergance device and agadget lovers dream , however when you see your gfriends and some of your mates n8 screens display the test image perfect then your n8 display it with a very purple hue it does dissapoint you and you do hope that nokia will take notice and fix the issue with the least amunt of hassle to the users
cheers jimmy and sorry about the long post just wanted to clear some things up
now lets get back to discussing the issue and what other users think about it
have a great evening -
WHAT are tokens and how it is issued and how it is viewed and solved by who
WHAT are tokens and how it is issued and how it is viewed and solved by who
points will be awardedHi Jagrut,
If you are talking of support token then,
TOKENs are nothing but the issues faced in the actual live system(Production).
So the end user who is facing will raise it, it will be assigned to the production support team and they will solve it.
Regards,
Atish -
Forest trust - security issues and how to avoid
Hi guys,
I have few questions.
1/Planning do Forest trust.We have Forest + Domain functional level at WS 2003 level.
In case of trust what are the security issues and how to avoid them? Meant something like browsing in AD, possible hacking from new destination etc.
2/ What in case that the trust will not be possible create because of security reasons (rejected by other company)? What can be an workaround for that? I have idea with resource forest or ADFS? Any other ideas?
Thanks in advance or for a good link to study about.
Petr WeinerOther than broad general answers it is difficult to answer this from the negative side. I work in a very large company where we have hundreds of domains with one way trusts in place and I don't believe we have any security issues in place. With
the large numbers of domains we can't operate in any other fashion. We have a user forest and many resource forests. All of our domains and forests are operated and maintained within the company but if you have domains operated by different departments
then you can run into issues on who trusts. Also if you need to have a situation where you need to trust other companies then you start to look at ADFS, you can also use it internally for many applications as well as cloud services. But as I already
mentioned you haven't detailed what exactly is going on so it is hard to try and give you a concrete answer.
Paul Bergson
MVP - Directory Services
MCITP: Enterprise Administrator
MCTS, MCT, MCSE, MCSA, Security, BS CSci
2012, 2008, Vista, 2003, 2000 (Early Achiever), NT4
Twitter @pbbergs http://blogs.dirteam.com/blogs/paulbergson
Please no e-mails, any questions should be posted in the NewsGroup.
This posting is provided AS IS with no warranties, and confers no rights. -
what file name is for the driver of gpib-usb-b?and how to add the driver file to vb in win2000??thanks
Hi,
Multiple files are required for the proer fnctioning of any of our GPIB products. Unfortunatly the installation is not as simple as copying a single file over. If you wish to make the installer silent, i believe this is entirely possible in a fashion similar to the details given at http://digital.ni.com/public.nsf/websearch/0730A66245E6808086256CA8006E2183?OpenDocument.
Hope this helps out!
Best Regards,
Aaron K.
Application Engineer
National Instruments -
Have ordered Photoshop Elements 12 and Premiere Elements 12 (for MAC, EN version). Order went through but finally order was cancelled as Adobe Store was unable to approve. Subsequently order was cancelled. did anybody experience the same issue and how to proceed.
Hi there
Please check with your credit card issuer to see why payment is not being approved. When this is resolved you should be able to place a new order.
Thanks
Bev -
Users unable to see Issues and Risk assigned to them in PWA 2013
User unable to see Issues and Risk assigned to them in PWA 2013 site
Hi,
I think this a duplicate of you other thread
Paul -
HT5114 how to sync iphone info to itune and how to recover info from itune?
How to sync the phone with Itunes, and how to recover the info?
Can someone advise me?What sort of info do you want to get off the phone ? If it's iTunes purchases then you should be able to copy them to your computer's iTunes via File > Devices > Transfer Purchases
If it's music from other sources then there are some programs listed half-way down this page which should be able to copy them back : https://discussions.apple.com/docs/DOC-3991
Syncing a device with your computer's iTunes will copy content to the phone from your computer, it won't copy things back from the phone.
If you haven't synced the phone to that computer before then you may find this user-tip helpful : https://discussions.apple.com/docs/DOC-3141
Syncing apps to a device : http://support.apple.com/kb/PH12315
Syncing music : http://support.apple.com/kb/HT1351 -
I redirected iTunes to an external drive and moved my iTunes library and folder, but my hard drive is still low on space. How can I be sure that my music is all on the external HD ONLY, especially with the new iCloud technology? It doesn't look like I created any more space by doing this, AND I totally lost all my iTunes playlists. I'm not sure if because I added old library materials manually if this messed up my playlists, or if the new location is just not reading my moved library. In any case, I followed step by step instructions and found a few holes and thought I'd just "figure it out" but I guess I'm not as smart as I thought since I'm still scratching my head many hours later.
Thanks for any support ;-)
EaglerockerQuick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder.
If this is to a new computer and you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options. -
I just got a new mac and use my external hard drive to save all my images to but whenever I go to save my photo to my hard drive it says I do not have write access....Whats wrong how do i fix this or do i need a new hard drive??@
This is a Mac question not a Photoshop question, and I am a Windows users, but I can Google and this might be what you need to do:
http://www.makeuseof.com/answers/change-read-permision-external-hard-drive-mac/ -
How to install and reconfigure a new hard drive?
How to install and reconfigure a new hard drive?
I installed a new hard drive from best buy for my "vintage" MacBook laptop. When I turned on the laptop and the flashing folder appeared, I need help?
I looked online for some clues. I put in the software disk I received when I bought the disk but I cannot select a destination volume to install the software. I tired to partition the drive within disk utility but there was an input/output error. Should I just plug in my external hard drive and hope everything reboots like magic ?
Thank you for any help you can giveHow to replace or upgrade a drive in a laptop
Step One: Repair the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Step Two: Remove the old drive and install the new drive. Place the old drive in an external USB enclosure. You can buy one at OWC who is also a good vendor for drives.
Step Three: Boot from the external drive. Restart the computer and after the chime press and hold down the OPTION key until the boot manager appears. Select the icon for the external drive then click on the downward pointing arrow button.
Step Four: New Hard Drive Preparation
1. Open Disk Utility in your Utilities folder.
2. After DU loads select your new hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Step Five: Clone the old drive to the new drive
1. Open Disk Utility from the Utilities folder.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Check the box labeled Erase destination.
5. Select the destination volume from the left side list and drag it to the Destination entry field.
6. Select the source volume from the left side list and drag it to the Source entry field.
7. Double-check you got it right, then click on the Restore button.
Destination means the new internal drive. Source means the old external drive.
Step Six: Open the Startup Disk preferences and select the new internal volume. Click on the Restart button. You should boot from the new drive. Eject the external drive and disconnect it from the computer. -
After a startup problem with my macbook pro i put it as slave and formatted the internal Hard drive. Now i want to install OS X Mavericks from USB
How can i do that?What did you "put as slave?" What Mac model do you have, exactly?
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My 12" powerbook logics card crashed. I have a 17". How do I retrieve my internet bookmarks from the 12" by putting it into Target mode on the 12" and looking into the hard drive on the 12"? Where on the 12" hard drive do I go to search for them?
If the 12's logic board is trashed, I don't think you can get into FireWire Target Disk Mode. The computer has to start to get to FWTDM. Will it starte and run at all?
If it won;t start, you will have to go inside and extract the hard drive. Then get this gadget:
Newer Technology Universal Drive Adapter USB 3.0/2.0 - connects any 2.5", 3.5" or 5.25" drive
It allows you to connect a bare drive to another computer that has USB. It will act just like an external disk drive. Assuming the 12's drive is not damaged due to the LB failure, you can retrieve files quickly. -
Where can I buy a larger hard drive for my late 2008, 15" macbook pro? From reviewing questions and answers on the support community it would appear that having Apple remove the old and install the new hard drive is recommended. But how/where?
Welcome to Apple Support Communities
You can install the new hard disk yourself if you want to. You just need a 2'5" SATA II hard drive, which is compatible with your MacBook Pro. You can buy one at OWC > http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/ You can filter hard drives by computer, so press a "Click to view all...", choose your computer in the sidebar and it will give you the compatible hard drives.
There are different brands for the MacBook Pro. The most recommended are HGST and Seagate, which have good reputation. A 7200 rpm hard drive will give you extra performance -
How to install an SSD in a MacBook Pro and keep the original hard drive
Step by step instructions on how to install a Crucial SSD as the primary drive in a MacBook Pro and use the original hard drive as a second drive in place of the optical drive.
Apart from the time needed to back up your data and clone the original drive to the new SSD, you should be able complete this in less than an hour.Verifying
Install the SSD in the HDD slot
Install the HDD in the optical slot
Boot to the HDD and format the SSD
Boot using Command R and restore the operating system from Time machine to the SSD
Reformat the HDD and restore the data files to it.
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