USER UNABLE TO REFRESH DISCOVERER REPORT IN DISCOVERER DESKTOP 10g

Dear All,
HELP!!!
A new user is unable to refresh discoverer Reports in Desktop. All priviledges have been granted to username in Disco Admin and Usre is able to log into oracle Apps.
On the PC the user logged into someone else can log into Discoverer Desktop and run/refresh discoverer reports without any issues. Hence Ithink neither the PC nor the Discoverer installation is the problem.
Can anyone help? What setup/profile needs to be completed in order for the user to be able to run Disco reports.
Pls note that the following has been completed:
1. Business Areas Assigned to user and his responsibilities.
2. Desktop/Plus Privileges assigned.
3. Allow administration - DISABLED - NOT TICKED
Many thx
DI

Does this person just need to run reports? Or does this person also need to create reports? If the person just needs to run reports, try using Viewer for that person, rather than Desktop. This may be something that you need to log a service request with Oracle to get resolved. Pretty strange that can bring items into a new worksheet, but it won't run. Maybe there is an Oracle applications security issue (since logging in as another person does work)? You may be beating your brains out trying to find a Discoverer problem when it might be an application security problem. Though this is a wild guess on my part.
John Dickey

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