Users locks during portal application

There are two back buttons on the portal application
  - one on the transaction
  - one in the top right corner of the screen.
When the user is in the middle of a transaction and uses the back button located on the transaction level to back out of the transaction, any locks in SAP are correctly backed out; however, if they use the Back button located in top right of the portal screen, the users locks up within SAP.  Whenever this locking occurs, the only way we have found to get through it is to have their SAP sessions manually killed or they have to wait 30 minutes for the transaction to release in SAP - obviously, neither of these are acceptable solutions. 
I'm hoping that there is a setting that we can use to force a cancel of the transaction in SAP when the user performs either of these scenarios.
Can anyone propose a solution to address this issue?

Hi,
Pls check in the system Admin->Monitoring I think we can find in this.
Or try to check in User Admin->Keystore admin
Regards
Lekha

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    [11:29:34 AM] Info: Namespace '/oracle/webcenter/lifecycle/importexport' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/oracle/webcenter/lock' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/oracle/webcenter/rc' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/persdef' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/shared/oracle/wcps' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/xliffBundles' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
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    [11:29:34 AM] Info: Namespace '/oracle/webcenter/framework/scope/scopedMD' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/oracle/webcenter/page/scopedMD' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/pageDefs' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/oracle/adf/portlet' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/oracle/adf/portletappscope' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/oracle/webcenter/doclib/scopedMD' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/oracle/webcenter/portalapp' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/oracle/webcenter/security/scopedMD' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/oracle/webcenter/siteresources/shared' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
    [11:29:34 AM] Info: Namespace '/oracle/webcenter/quicklinks/scopedMD' is mapped to deploy-target metadata-store-usage 'WebCenterFileMetadataStore' in adf-config.xml but no metadata from the namespace is included in the MAR.
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    <May 6, 2013 11:29:36 AM IST> <Warning> <J2EE> <BEA-160140> <Unresolved optional package references (in META-INF/MANIFEST.MF): [Extension-Name: oracle.apps.common.resource, referenced from: C:\Users\Kavipriya_g01\AppData\Roaming\JDeveloper\system11.1.1.6.38.61.92\DefaultDomain\servers\DefaultServer\tmp\_WL_user\oracle.webcenter.framework\owur7d]. Make sure the referenced optional package has been deployed as a library.>
    <May 6, 2013 11:29:37 AM IST> <Error> <Deployer> <BEA-149265> <Failure occurred in the execution of deployment request with ID '1367819975651' for task '2'. Error is: 'weblogic.management.DeploymentException: '
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         at weblogic.application.internal.flow.BaseLifecycleFlow$CreateListenerAction.run(BaseLifecycleFlow.java:176)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
         at weblogic.application.internal.flow.BaseLifecycleFlow$BaseAction.invoke(BaseLifecycleFlow.java:104)
         at weblogic.application.internal.flow.HeadLifecycleFlow.createListener(HeadLifecycleFlow.java:117)
         Truncated. see log file for complete stacktrace
    Caused By: java.lang.ClassNotFoundException: oracle.webcenter.lifecycle.listener.FeatureMetricApplicationListener
         at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:297)
         at weblogic.utils.classloaders.GenericClassLoader.findClass(GenericClassLoader.java:270)
         at java.lang.ClassLoader.loadClass(ClassLoader.java:305)
         at java.lang.ClassLoader.loadClass(ClassLoader.java:246)
         at weblogic.utils.classloaders.GenericClassLoader.loadClass(GenericClassLoader.java:179)
         Truncated. see log file for complete stacktrace
    >
    <May 6, 2013 11:29:37 AM IST> <Notice> <LoggingService> <BEA-320400> <The log file C:\Users\Kavipriya_g01\AppData\Roaming\JDeveloper\system11.1.1.6.38.61.92\DefaultDomain\servers\DefaultServer\logs\DefaultServer.log will be rotated. Reopen the log file if tailing has stopped. This can happen on some platforms like Windows.>
    <May 6, 2013 11:29:37 AM IST> <Notice> <LoggingService> <BEA-320401> <The log file has been rotated to C:\Users\Kavipriya_g01\AppData\Roaming\JDeveloper\system11.1.1.6.38.61.92\DefaultDomain\servers\DefaultServer\logs\DefaultServer.log00003. Log messages will continue to be logged in C:\Users\Kavipriya_g01\AppData\Roaming\JDeveloper\system11.1.1.6.38.61.92\DefaultDomain\servers\DefaultServer\logs\DefaultServer.log.>
    <May 6, 2013 11:29:37 AM IST> <Warning> <Deployer> <BEA-149004> <Failures were detected while initiating deploy task for application 'SmartSystems [Version=V2.0]'.>
    <May 6, 2013 11:29:37 AM IST> <Warning> <Deployer> <BEA-149078> <Stack trace for message 149004
    weblogic.management.DeploymentException:
         at weblogic.application.internal.flow.BaseLifecycleFlow$CreateListenerAction.run(BaseLifecycleFlow.java:176)
         at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
         at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
         at weblogic.application.internal.flow.BaseLifecycleFlow$BaseAction.invoke(BaseLifecycleFlow.java:104)
         at weblogic.application.internal.flow.HeadLifecycleFlow.createListener(HeadLifecycleFlow.java:117)
         Truncated. see log file for complete stacktrace
    Caused By: java.lang.ClassNotFoundException: oracle.webcenter.lifecycle.listener.FeatureMetricApplicationListener
         at weblogic.utils.classloaders.GenericClassLoader.findLocalClass(GenericClassLoader.java:297)
         at weblogic.utils.classloaders.GenericClassLoader.findClass(GenericClassLoader.java:270)
         at java.lang.ClassLoader.loadClass(ClassLoader.java:305)
         at java.lang.ClassLoader.loadClass(ClassLoader.java:246)
         at weblogic.utils.classloaders.GenericClassLoader.loadClass(GenericClassLoader.java:179)
         Truncated. see log file for complete stacktrace
    >
    [11:29:37 AM] #### Deployment incomplete. ####
    [11:29:37 AM] Remote deployment failed (oracle.jdevimpl.deploy.common.Jsr88RemoteDeployer)
    #### Cannot run application SmartSystems due to error deploying to IntegratedWebLogicServer.
    [Application SmartSystems stopped and undeployed from Server Instance IntegratedWebLogicServer]

    Have you included libraries for this ?
    java.lang.ClassNotFoundException: oracle.webcenter.lifecycle.listener.FeatureMetricApplicationListener

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