Using windows 8, firefox 16.02 freezes for 5 minutes on every page
using windows 8, firefox (16.0.2) freezes for about 5 minutes on every page. Problem started two days ago. suspected Adobe flash, downloaded latest adobe update (Windows8-RT-KB2770041-x64.msu), fixed the problem for one windows 8 session.
Have reset firefox, default home page is the only page that does not freeze for five minutes.
Looking at task manager, firefox is sitting idle during the crash, it not using excessive memory.
My firefox is submitting crash reports about every 5 minutes.
Firefox is unusable in this state, I am resorting to using IE.
Looks like a problem with the Flash plugin or the plugin-container process.
You can check for problems caused by recent Flash updates and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*downgrade the Flash player to version 10.3 or 11.2
*http://kb.mozillazine.org/Flash#Troubleshooting
See also;
*http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins
Similar Messages
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Dear All,
Firefox hangs when i try to play flash videos from any site but when i run firefox as administrator it works fine. (but Google Chrome, Opera & I.E9 Plays videos without running as administrator.) I am using Windows 7 & Firefox 7.0.1. Please help.A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls -
please help me!!!! my macbook pro 15 running on mountain lion is hanging a lot...sometimes when i use any app than it get freeze for some seconds...what should i do?
Hardware Information:
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
System Software:
OS X 10.8.2 (12C60) - Uptime: 0 days 1:17
Disk Information:
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (424.92 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-ST DVDRW GS31N
USB Information:
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
FireWire Information:
Kernel Extensions:
Problem System Launch Daemons:
[failed] com.apple.coresymbolicationd.plist
Problem System Launch Agents:
[failed] com.apple.afpstat.plist
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.rcd.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[loaded] com.adobe.CS5ServiceManager.plist
[loaded] com.google.keystone.agent.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[loaded] com.facebook.videochat.Akshay.plist
[loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist
User Login Items:
Sony Ericsson Bridge Helper
BitTorrent
uTorrent
3rd Party Preference Panes:
Flash Player
Java
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
googletalkbrowserplugin.plugin
JavaAppletPlugin.plugin
npgtpo3dautoplugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
User Internet Plug-ins:
Google Earth Web Plug-in.plugin
Picasa.plugin
Bad Fonts:
None
Top Processes:
14.6 % WindowServer
6.9 % coreaudiod
6.4 % uTorrent
1.9 % WebProcess
1.4 % iTunes
1.2 % EtreCheck
0.5 % fontd
0.2 % NotificationCenter
0.1 % Dock
0.0 % Microsoft -
I have the latest itunes and I use Windows and suddenly, after working fine for years, itunes will not synch with Outlook anymore. Any ideas?
Contact NIK for updated/upgraded versions of their plug-ins. They have been having a lot of issues with their plug-ins.
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System freezes for several seconds every minute or so?
Recently, within the past week, my OS has began freezing for several seconds every 40 seconds or so. I had not downloaded any applications around the time this began. The last app I downloaded was iMovie 6 (for the editing features), I downloaded this several days after this problem began. The last app I downloaded BEFORE the problem began was UnRarX, which I downloaded back in April. I have no idea how to check my specs, and computer info, please tell me how to get this and I will tell you.
Call AppleCare. Whenever you buy a new Mac, discs are always supplied with them. Usually they come in a white envelope that is square with the user manual in the box. If you bought it from a non-Apple source, you should call them and ask them to send you the disc. It isn't their's to keep, and they can call AppleCare to order them. And no, it isn't in the Utilities folder. It is a physical optical disc that looks like a music CD, but says MacBook Pro on it.
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While using Windows live firefox freezes then has to close alot!
While in the middle of writing emails, moving from inbox to writing, in general any navigating in Windows live, the windows freez and "Firefox must close" appears. Moving between web pages while windows live is open causes this alot. Moving thru pages with msn as home seems to cause too many freezes. Happens on 2 diferent laptops.
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you. -
I have never had this problem before and it is happening on multiple computers. Firefox freezes for several minutes then unfreezes and works fine for awhile, then freezes again. Happening on two computers but not on other two only since 3.6 update. Please, help, as my brand new computer is doing this. It is not my ISP and does not happen on IE. Thanks!
Firefox Hangs
https://support.mozilla.com/en-US/kb/Firefox%20hangs
Check and tell if its working. -
So I'm having the old 32-bit/64-bit compatibility issues with Windows SIM. I have a Windows 7 64-bit PC (actually a virtual machine) that I intend to use to run Windows SIM and make answer files for 32-bit Windows 7 unattended installations.
I've installed the latest Windows ADK (the Win 8.1 one). When doing this there was no choice of download or prompt during installation regarding 32-bit or 64-bit architectures. Once installed the Windows Kits folder is under Program Files (x86), but imgmgr.exe
is a 64-bit executable. When I try and generate the catalog for a 32 bit install.wim, I get an error that 64-bit SIM cannot catalog 32-bit images.
Is there any way to install a version of Windows SIM on a 64-bit Windows 7 PC that can catalog 32-bit Windows 7 images?Hi,
I think the biggest problem is the architecture specific in answer file:
<settings pass="specialize">
<component name="Microsoft-Windows-Shell-Setup" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<OEMInformation>
<Manufacturer>[ REPLACE WITH COMPANY NAME ]</Manufacturer>
<SupportURL>[ REPLACE WITH SUPPORT WEBSITE ]</SupportURL>
</OEMInformation>
</component>
</settings>
The answer file must include processor-specific components. The answer-file settings in the windowsPE configuration pass must match the architecture type of the preinstallation environment. The settings that apply to the Windows image must match the architecture
type of the image. For example, if you create an answer file that deploys 64-bit images from a 32-bit preinstallation environment, all components in the answer file for the windowsPE configuration pass must include the processor attribute type of x86. Settings
to be applied in the specialize, oobeSystem, or other configuration passes must include the processor attribute type of amd64.
If you have any feedback on our support, please click
here
Alex Zhao
TechNet Community Support -
Using Windows Acrobat X as an Upgrade for Acrobat Pro XI for Mac
Would Acrobat Standard X key for PC work as an upgrade for Acrobat Pro XI for Mac?
Hi ,
Adobe Acrobat 11 STD is not available for MAC i.e you can not do upgrade of adobe acrobat 10 std windows to adobe acrobat 11 std for mac -
Firefox freezes/script errors with every page load
Have had this issue for about a week now where every single page I load freezes for 20-30 seconds and comes back with a script error of some kind asking me to either stop it or continue on. Appears to be Java related but have tried everything to clear the errors (cleared Java cache, Reset Firefox, ran TFC) and they are still coming up.
Both Chrome and IE work fine loading the same pages.
Troubleshooting info from FF below if it helps
Thanks,
Application Basics
Name: Firefox
Version: 31.0
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0
Crash Reports for the Last 3 Days
All Crash Reports (including 3 pending crashes in the given time range)
Extensions
Graphics
Adapter Description: NVIDIA GeForce GT 240
Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM: 512
Device ID: 0x0ca3
Direct2D Enabled: true
DirectWrite Enabled: true (6.2.9200.16571)
Driver Date: 1-18-2013
Driver Version: 9.18.13.1106
GPU #2 Active: false
GPU Accelerated Windows: 1/1 Direct3D 10
Vendor ID: 0x10de
WebGL Renderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 240 Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote: false
AzureCanvasBackend: direct2d
AzureContentBackend: direct2d
AzureFallbackCanvasBackend: cairo
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 1
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446
browser.startup.homepage_override.buildID: 20140716183446
browser.startup.homepage_override.mstone: 31.0
dom.mozApps.used: true
extensions.lastAppVersion: 31.0
gfx.direct3d.last_used_feature_level_idx: 0
network.cookie.prefsMigrated: true
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.sanitize.migrateFx3Prefs: true
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.6
Version in use: 4.10.6
NSS
Expected minimum version: 3.16.2 Basic ECC
Version in use: 3.16.2 Basic ECC
NSSSMIME
Expected minimum version: 3.16.2 Basic ECC
Version in use: 3.16.2 Basic ECC
NSSSSL
Expected minimum version: 3.16.2 Basic ECC
Version in use: 3.16.2 Basic ECC
NSSUTIL
Expected minimum version: 3.16.2
Version in use: 3.16.2
Experimental Features
---------------------Hi,
I am sorry to hear about Firefox not responding on many websites. Please try to change the max time a script can load with these noted config preferences: [https://support.mozilla.org/en-US/kb/warning-unresponsive-script] The default preference may be hitting the limit?
If it is java related, have you reinstalled Java or checked if it was up to date? [https://www.mozilla.org/en-US/plugincheck/] -
Flash games freeze for some seconds every some minutes
I just had a stupid moment and upgraded from Firefox 22 to 30 yesterday. I know every version adds problems and removes features, but I wanted check what is the current status.
Now, Firefox 30 freezes flash games for some seconds every some minutes. Of course, with the 22 this never happened.
The computer is identical, only Firefox is changed.
Considering the level of the answers here, I in advance say:
* no there are no viruses or malwares - I said only Firefox is changed
* yes I cleared cache cookies and other stuff people say when they do not know what else to say
* yes flash is the same version
* I have no theme and the addons are the same of the old version
* I could care less about safe mode. The old version never saw safe mode and it worked fine
Maybe there is some stupid about config setting for which Firefox want an useless disk access? something new in the version 30 I mean.
Maybe version 30 is become so inefficient that when it updates the cache it freezes totally?
I have last faint hope for some real practical suggestion, for which I thank in advance.
With FF 22 I could play flash games for hours without problems, with v 30 I need to close it every hour otherwise it takes so much RAM (up to 2 GB) it totally hangs. But hey they removed the download window, they say "use an addon". When the RAM is totally out, they say "you have too many addons". Wonder why. Next time we will need an addon for supporting images?Hi zzzz1,
This is a really good question. It has been a while since I have tried version 22, but you have mentioned most of the recommended troubleshooting steps including: malware, clearing cache(offline), updating flash, safe mode and no new add ons.
I wonder if the new version has different system requirements.
[https://www.mozilla.org/en-US/firefox/22.0/system-requirements/ version 22][https://www.mozilla.org/en-US/firefox/30.0/system-requirements/ version 30]- No.
There are add ons that optimize cache size and block flash content, as well as Ad block plus which blocks some scripts running in the browser. These could minimize the 2GB of Ram.
In all practicality, have you tried reinstalling Flash or clearing the actual flash cache. This may mess with online game storage though, so maybe not.
Have you tried a new profile? [[Using Multiple Profiles]] -
Firefox 9.01 hangs for minutes at a time on three different computers.
I upgraded all three of my machines to 9.01. All XP service pack 3. Before, if there was a stall in the data flow, I could access the other tabs or do other tasks.
Now if the modem hangs, I get a "not responding" from Firefox, which might last for 5 minutes.
I started watching my DSL modem, and realized that the data light was not blinking at all.
It was as though Firefox was not even pinging for data.
For a while, then the modem would go quiet and it would hang again.
I ran visualtrace to see where the blockage was, and as soon as I started the trace, the modem started downloading data, but Firefox does not see it.
The trace shows no blockages.
I used to open 4 or 5 tabs at once in the morning, and read them as they download.
Now, the browser is stalled until they all download, and that might take a long time, because no data is flowing.
If I click on the close button, the browser closes instantly, with no warning about closing tabs.
When I reopen it, it treats the close as a crash and give me the option of which tabs to try to reopen.
I am using Kaspersky but disabling it does not help.
I'm sure you will find the bug soon, and I will keep checking for updates.
I downloaded Chrome to have something to use while I waited, but saw a place where I could download version 8,X of Firefox. I will revert back to it at my office because I need a usable browser. I will try to limp along with 9 on my two personal machines, unless it takes too long.
I have the copy of 8.X on a thumb drive just in case.
I hope you find this bug soon. I want to stay current in my browser, and Chrome sucks.Firefox Hangs
https://support.mozilla.com/en-US/kb/Firefox%20hangs
Check and tell if its working. -
IPhone 5s screen freezes for minutes at a time after iOS 8.0.2 install
My previously perfect iphone 5s has just been updated to iOS 8.0.2 and now for minutes at a time the touch screen doesn't work. The buttons do, but not the screen. It then comes back to life for a minute or two before it stops working again. Anything I can do? Thanx
Hey there Shortos,
It sounds like your phone touchscreen is not consistently working for you after updating to iOS 8. I can see how that would be pretty frustrating. It sounds to me like this could be a software issue or an issue with the screen itself. I would start with the troubleshooting in the following article to help troubleshoot the screen itself:
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
Restart your device
Hold the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
If you can't restart your device, reset it by pressing and holding the Sleep/Wake button and the Home button at the same time for a least ten seconds, until the Apple logo appears.
Clean the screen with a soft, slightly damp, lint-free cloth.
Avoid using the device while wearing gloves, with wet hands, or immediately after applying hand lotion.
If you have a protective case, or if you are using a plastic sheet or film on the display, try removing them and testing the device without it.
If that does not resolve the issue, I would next quit all the running apps on the device:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
Thank you for using Apple Support Communities.
All the very best,
Sterling -
ITunes freezes for minutes at a time with iPad
This is making me crazy! I sync my iPhone('s) and iPods with this computer, and while iTunes may slow down for a few seconds while the iPhone or iPod mounts, it is responsive almost immediately. Update! Now my iPhone freezes iTunes too... this blows!
With the iPad however, iTunes freezes for up to 2 minute with the spinning beach ball and shows up as unresponsive (duh!) in activity monitor. It finally starts synching and while doing so occasionally becomes unresponsive, but the synching finally finishes succesfully... eventually. I have removed and reinstalled iTunes 9.1 according to apple support protocols, but no real change. I have bit rate convert enabled, but it happens regardless of whether or not music is being added or changed. Have repaired permissions, disconnected various other USB devices, but no help so far... Anybody?
Message was edited by: acousticart
Message was edited by: acousticartYour MyWebSearch plug-in is the cause of many problems. Google for information and advice on how to get rid of it.
If that doesn't help, you should work your way through this(Safe Mode,Problematic extensions etc ) -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Make sure your plug-ins such as Flash are up-to-date -
http://www.mozilla.com/en-US/plugincheck/
Try disabling third party toolbars.
Report back. -
Ever since i installed firefox 5 beta and the new version of flash, flash crashes on every page with flash on it no matter what version of firefox i run, and flash wont let me roll back to another version. I need flash for my work which is due by the end of the day so any help yall can offer is appreciated.
well i fixed this for a bit by reinstalling ff4 and restarting but now the firefox 4 that i re-downloaded continues to very aggressively update itself to 5 beta without asking me. it just notifies me once its done it telling me to restart and once i close firefox, boom. flash crashes every minute or so and freezes my computer. I love firefox. i have used it for years. but if no one can help with this problem or at least tell me how to stop firefox 4 from updating to firefox beta 5 im gonna go download something else because im losing money fighting with firefox to get my work done which is now taking 10 times longer to complete. i really want to keep using firefox but this is kinda ridiculous guys... I understand that betas have bugs but dont make me use it without asking me first...
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