Utl_file.invalid_path exception shown, even when dir path  given

hello all,
I am facing an issue while accessing server-file on my server machine throught the package UTL_FILE.
my procedure gives UTL_FILE.INVALID_PATH exception, where as i have given the path in the UTL_FILE_DIR (INIT.ORA) file. The whole scenario is that i connect to that folder using USER/PASSWORD. so my questions are simple:
1. Before accessing the path, should i authenticate i.e. give user id/password or
2. Should i just access the file as
f_hdlr := utl_file.fopen('/myserver/myfolder','test.txt','R');
Rest of the code is as follows:
declare
f_hdlr utl_file.file_type; -- File Handler
s varchar2(200); -- String to Store Text Data
f_dir varchar2(200):= '\\myserver\myfolder'; -- File Directory
f_name varchar2(200):= 'mohsin.dat'; -- File Name
f_mode varchar2(1):= 'R'; -- File Mode
begin
f_dir := '//myserver/myfolder';
dbms_output.put_line(f_dir);
f_hdlr := utl_file.fopen(f_dir,f_name,f_mode);
loop
utl_file.get_line(f_hdlr,s);
dbms_output.put_line(s);
end loop;
exception
-- File Read Exceptions
when NO_DATA_FOUND then
dbms_output.put_line(' No data Found in '||f_name);
utl_file.fclose(f_hdlr);
-- Utl_File Exceptions
when utl_file.invalid_path then
dbms_output.put_line(' UTL Exception: File Access not allowed/Invalid Path. ');
utl_file.fclose(f_hdlr);
-- General Exception
when OTHERS then
dbms_output.put_line(' Other Error ');
utl_file.fclose(f_hdlr);
end;
NOTE: I am using Windows XP, and my machine is not server machine, i am accessing the server-file from my server machine available on network path.
Kindly guide me, if any one have a clear idea about it.

The whole scenario is that i connect to that folder using USER/PASSWORD. You can connect to the folder using the userid/password, but the OS user under which the Oracle database software is running may not be able to access the folder.
You MUST make sure that the operating system user under which the Oracle database software is running has access to the folder you are trying to read/write from within Oracle connected session.

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($.proxy(function(){App.navigation.popPrevious(),this.hide()},this)).hover(funct ion(){n.attr("src",App.resourcePath+"images/[email protected]")},funct ion(){n.attr("src",App.resourcePath+"images/[email protected]")})}function NavController(e){this._book=e,this._linearTOC=[],this._currentItem=null,this._p ushedItem=null,this._addItems(e.toc),App.design.isLayeredStyle||this._linearTOC. unshift(e.landing),this._checkHash();var a=$.proxy(this._checkHash,this);"onhashchange"in window?$(window).bind("hashchange",a):setTimeout(function(){setInterval(a,100)} ,500)}function Section(e,a,t){this.id=e,this.book=t,$.extend(this,a)}function TOC(e,a,t){this.book=e,this._contentPath=t,this._$liByID={},this.$dom=this._$ul ForNavList(this.book.toc,0).addClass("toc");var i=$("<li>",{role:"treeitem","class":"home"}).prependTo(this.$dom),n=$("<a>",{hr ef:"#"+this.book.landing.id}).appendTo(i);$("<img>",{src:a+"images/tangerine/hom 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a.weight-e.weight});this.topics=$.map(o,function(e){return e.topic})}function SearchIndex(e){this._keywordStemRegex="",this._matchesByTerm={};var a,t,i,n,o=[];i=function(e,t){return new TermMatch(a,t,e)},n=function(e,a,t){return"\\b"+a+(t?t.replace(/(.)/g,"$1?"):"" )+"\\b"};for(var s in e)a=s,t=e[a],this._matchesByTerm[a]=$.map(t,i),a=a.replace(/(\.|\*|\+|\?|\{|\}| \||\[|\]|\(|\)|\-|\^|\$)/g,"\\$1"),a=a.replace(/^(..)(.+)$/,n),o.push(a);o.sort( function(e,a){return a.length-e.length}),this._keywordStemRegex=RegExp(o.join("|"),"gi")}window.App= {version:"6.4.0",env:"production"},location.search.match(/%23/)&&location.replac e(location.href.replace("%23","#")),$.ajaxSetup({crossDomain:!1}),window.APD={}, $.extend(window.App,{book:null,bundle:null,design:null,navigation:null,searchInd ex:null,resourcePath:"",queryParams:{},views:{}}),String.prototype.loc=function( ){return App.bundle?App.bundle.translate(this):this},function(){if("console"in window||(window.console={},$.each(["assert","count","debug","dir","dirxml","err or","group","groupCollapsed","groupEnd","info","log","markTimeline","profile","p rofileEnd","time","timeEnd","trace","warn"],function(){window.console[this]=$.no op})),location.search&&$.each(location.search.substring(1).split("&"),function() {var e=this.split("=");App.queryParams[decodeURIComponent(e[0])]=decodeURIComponent( e[1])}),App.queryParams.topic){var e=App.queryParams.topic,a=location.pathname;return delete App.queryParams.topic,a+=$.param(App.queryParams)?"?"+$.param(App.queryParams): "",a+="#"+e,location.replace(a),void 0}App.queryParams.localePath&&App.queryParams.localePath.match(/^http/)&&delete App.queryParams.localePath,navigator.userAgent.match(/Help Viewer/)&&($.browser.helpviewer=!0),$(document).ready(function(){function e(){clearTimeout(i),t.hide().remove()}function a(){e(),console.error("Could not load navigation.json 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APD.Bundle("",a,function(){$("body").attr("dir",this.current["text-direction"]) ,$("<div>",{"class":"localizedUpdateText",text:"Loading latest help...".loc()}).appendTo("#updating"),$("html").attr("lang",this.current.isoCo des[0]),e.resolve()}),e},App._addServerType=function(e){var a=e.getResponseHeader("x-server-type");"development"!==this.env&&a&&a.match(/re view|staging/)&&(this.env=a),$("html").addClass(this.env)},App.setTitle=function (e){var a=App.book.title,t=e&&(e.full_name||e.name);t!==a&&(a+=": "+$("<textarea>",{html:t}).text()),document.title=a},App.init=function(){var e=$("html");if($.each($.browser,function(a){"version"!==a&&e.addClass(a)}),e.ha sClass("nocontent")||$("#contentUnavailable").remove(),window.devicePixelRatio>1 &&void 0!==document.body.style.backgroundSize&&e.addClass("bgsize"),App.design=new Design(App.book.design),$.browser.helpviewer&&Design.helpviewerWindowSize){var a=Design.helpviewerWindowSize,t=Math.max(a.width,top.outerWidth),i=Math.max(a.h eight,top.outerHeight);top.resizeTo(t,i)}if(navigator.userAgent.match(/(iphone|i pad)/i)){"-webkit-overflow-scrolling"in document.body.style||e.addClass("nooverflow");var n=720;App.design.helpviewerWindowSize&&(n=App.design.helpviewerWindowSize.width ),$("<meta>",{name:"viewport",content:"maximum-scale=3.0,width="+n}).prependTo(" head")}},App.showInterface=function(){App.createViews(),App.design.preloadImages (),App.navigation=new NavController(App.book)},App.createViews=function(){var e=$("body"),a=$("<div>",{id:"container","class":"container"}),t=$("<div>",{id:" menu","class":"menu"}).appendTo(a),i=$("<div>",{id:"front-matter","class":"front -matter"}).appendTo(a),n=$("<div>",{id:"navigation","class":"navigation",role:"n avigation"}).appendTo(i);App.views.landing=new LandingView(App.book,App.bundle),App.views.toc=new TOC(App.book,App.resourcePath,App.bundle.URL()),App.views.topic=new ContentView("topic"),App.views.debug=new DebugPanel(App),App.views.lightbox=new LightboxView("lightbox"),$.browser.helpviewer&&!HelpViewer.currentScope()&&(App .views.appList=new AppListView),a.add(App.views.lightbox.$dom).addClass(App.design.name).addClass( App.design.cssClass),e.prepend(a),e.append(App.views.debug.$dom),i.prepend(App.v iews.landing.$dom),a.append(App.views.topic.$dom.hide()),searchController.addInt erfaceElements(n),n.append(App.views.toc.$dom),e.append(App.views.lightbox.$dom) ,App.views.appList&&e.append(App.views.appList.$dom),$("<h1>",{"class":"book-tit le"}).append($("<a>",{href:"#",text:App.book.title})).appendTo(t),$(App.book).on ("navigate",$.proxy(App.views.toc.updateSelection,App.views.toc)),$(App.book).on ("navigate",$.proxy(App.toggleViews,App)),$("body").on("orientationchange",App.r esetOverflow)},App.resetOverflow=function(){var e,a=App.views,t=$(".toc").add(a.landing.$dom).add(a.topic.$dom);t.css("overflow ","visible"),e=t.css("overflow"),t.css("overflow","")},App.toggleViews=function( e,a,t){var i=$(".front-matter"),n=i.find("#landing");App.setTitle(a),t===App.views.appList ?(App.views.topic.hide(),i.hide(),App.views.appList.show()):(App.views.appList&& App.views.appList.hide(),i.show()),t===App.views.landing&&App.views.topic.hide() ,App.design.isLayeredStyle?t===App.views.landing||t===App.views.toc?(i.attr({"ar ia-hidden":!1,tabindex:-1}).show().focus(),App.views.topic.hide()):t===App.views .topic&&i.attr({"aria-hidden":!0,tabindex:-1}).hide():t===App.views.landing||t== =App.views.toc?n.show():t===App.views.topic&&n.hide(),$("#container").attr("aria -hidden",t===App.views.lightbox),t!==App.views.lightbox&&App.views.lightbox.hide ();var o="HelpViewer"in window&&"currentScope"in HelpViewer,s="HelpViewer"in window&&"setBreadcrumbBookTitleWithAnchor"in HelpViewer;o&&s&&"com.apple.machelp"===HelpViewer.currentScope()&&HelpViewer.se tBreadcrumbBookTitleWithAnchor("",null),$("body").prop("scrollTop",0),$("html"). is(".nooverflow")&&window.scrollTo(0,1)},$(document).on("keydown",function(e){!( e.ctrlKey||e.metaKey||e.shiftKey||App.views.lightbox.visible)&&"querySelectorAll "in document&&(37===e.which?App.navigation.previous():39===e.which&&App.navigation. next())}),$(document).on("keypress",function(e){e.ctrlKey&&e.metaKey&&2===e.keyC ode&&App.views.debug.$dom.toggle()}),$("#localizations select").live("change",function(){delete App.queryParams.localePath,App.queryParams.lang=$(this).val(),location.href="?" +$.param(App.queryParams)})}(),AppListView.prototype.show=function(){this.$dom.s how()},AppListView.prototype.hide=function(){this.$dom.hide()},AppListView.proto type._loadBooks=function(){var e=this;"HelpViewer"in window&&HelpViewer.availableBooks&&HelpViewer.recentApplicationList&&($.each(He lpViewer.availableBooks(),function(a,t){e.allBooks.push(new HelpViewerBook(t))}),$.each(HelpViewer.recentApplicationList(),function(a,t){va r i=RegExp(t,"i");$.each(e.allBooks,function(a,t){t.id.match(i)&&e.recentBooks.pu sh(t)})}))},AppListView.prototype._createView=function(){var e=5,a="Show all".loc(),t="Show less".loc(),i=function(){var e=$(this).parents(".app-group"),i=e.hasClass("closed")?t:a;e.toggleClass("close d").find(".showHide").text(i)};if(this.allBooks.length){var n,o,s;n=$("<div>",{"class":"app-group closed"}).appendTo(this.$dom),$("<div>",{"class":"title"}).appendTo(n),$("<a>", {"class":"showHide",text:a,click:i}).appendTo(n),$("<div>",{"class":"clear"}).ap pendTo(n),$("<div>",{"class":"initial-set"}).appendTo(n),$("<div>",{"class":"add itional-set"}).appendTo(n),o=n.clone(!0,!0).appendTo(this.$dom),s=n.clone(!0,!0) .appendTo(this.$dom),$(".title",n).text("Recent applications".loc()),$(".title",o).text("Apple applications".loc()),$(".title",s).text("Other applications".loc()),$.each(this.recentBooks,function(a,t){e>a&&t.$iconLink().a ppendTo(n)}),$.each(this.allBooks,function(a,t){if("com.apple.HelpCenter.help"!= =t.id&&"com.apple.machelp"!==t.id){var i=t.apple?o:s,n=2*e>i.children(".initial-set").children().length?i.children(".i nitial-set"):i.children(".additional-set");t.$iconLink().appendTo(n)}}),$([n,o,s ]).each(function(){if(0===$(".additional-set",this).children().length&&$(".showH ide",this).remove(),0===$(".book",this).length)return $(this).remove(),void 0;for(var a=$(".book:last",this),t=a.parent();0!==t.find(".book").length%e;)$("<a>",{"cla ss":"book"}).appendTo(t)})}},AppListView.prototype._preloadIcons=function(){var e=this;setTimeout(function(){$.each(e.allBooks,function(e,a){setTimeout(functio n(){a.preloadIcon()},20*e)})},1e3)},function(e){var a={events:"",channel:"",pageName:"",eVar1:null,eVar16:null,eVar17:null,eVar18:n ull,eVar20:null,eVar21:null,eVar28:null};e.init=function(){this.setAccount(),thi s.setConstants()},e.setAccount=function(){var e="aaplpdglobaldev";"production"===App.env&&(e="aaplpdglobal"),this.sc=s_gi(e), this.sc.server=this.title,this.sc.trackDownloadLinks=!1,this.sc.trackExternalLin ks=!1,this.sc.trackInlineStats=!1,this.sc.useForcedLinkTracking=!1,this.sc.linkD ownloadFileTypes="exe,zip,wav,mp3,mov,mpg,avi,wmv,pdf,doc,docx,xls,xlsx,ppt,pptx ",this.sc.linkInternalFilters="help.apple.com",this.sc.linkLeaveQueryString=!1,t his.sc.linkTrackVars="eVar1,prop1,eVar2,prop2,eVar3,prop3,eVar4,prop4,eVar5,prop 5,eVar6,prop6,eVar7,prop7,eVar8,prop8,eVar9,prop9,eVar10,prop10,eVar11,prop11,eV ar12,prop12,eVar13,prop13,eVar14,prop14,eVar16,prop16,eVar17,prop17,eVar28,prop2 8,events",this.sc.linkTrackEvents="event1,event2,event3,event4",this.sc.usePlugi ns=!1,this.sc.doPlugins=$.noop,this.sc.visitorNamespace="appleproductdocumentati on",this.sc.trackingServer="metrics.apple.com",this.sc.trackingServerSecure="sec uremetrics.apple.com"},e.setConstants=function(){var e="unknown",a="unknown",t="unknown",i="help:"+this.product,n=i+":"+this.platfor m,o=n+":"+this.version;$.each(["helpviewer","safari","webkit","opera","mozilla", "msie"],function(){return this in $.browser?(e=this,!1):void 0}),$.each([/Mac OS X ([_\.\d]+)/,/iPhone OS ([_\.\d]+)/,/CPU OS ([_\.\d]+)/,/Windows NT ([_\.\d]+)/],function(){var e=navigator.userAgent.match(this);return e?(a=e[0].replace(this,"$1").replace(/_/g,"."),!1):void 0}),$.each([/Version\/([_\.\d]+)/,/Chrome\/([_\.\d]+)/,/MSIE ([_\.\d]+)/,/Firefox\/([_\.\d]+)/],function(){var e=navigator.userAgent.match(this);return e?(t=e[0].replace(this,"$1").replace(/_/g,"."),!1):void 0}),$.extend(this.sc,{eVar2:navigator.userAgent,eVar3:e+":"+t,eVar4:a,eVar5:e+" :"+a,eVar6:App.version,eVar7:i,eVar8:n,eVar9:o,eVar10:this.product,eVar11:this.p latform,eVar12:this.version,eVar13:(navigator.browserLanguage||navigator.systemL anguage||navigator.userLanguage||navigator.language).substr(0,2),eVar14:this.loc ale,eVar15:navigator.language})},e._track=function(e,t){this.loaded.then($.proxy (function(){$.extend(this.sc,a,t),this._resetProps(),this.sc.t(!0,"o",e)},this)) },e._resetProps=function(){var e,a,t={};for(e in this.sc)e.match(/prop\d+/)&&(this.sc[e]=null),e.match(/eVar\d+/)&&this.sc[e]&&( a=e.replace(/eVar(\d+)/,"$1"),t["prop"+a]="D=v"+a);$.extend(this.sc,t)},e.naviga te=function(e,a){var t=this.title+":"+a.name.toLowerCase();this._track("view",{events:"event1",chann el:t,pageName:t,eVar1:(a.is_glossary?"glossary:":"")+a.name,eVar28:a.id})},e.sea rch=function(e,a,t){if(a){var i=this.title+":search",n=t.length?"search":"search: no results";this._track(n,{events:t.length?"event2":"event3",channel:i,pageName:i, eVar1:n,eVar16:a})}},e.searchResultSelected=function(e,a,t){var i=this.title+":search",n="search: result click-through";this._track("name",{events:"event4",channel:i,pageName:i,eVar1:n ,eVar16:a,eVar17:t.name,eVar18:t.id})},e.feedback=function(e,a){var t=this.title+":"+a.name.toLowerCase();this._track("feedback",{events:"event5",c hannel:t,pageName:t,eVar1:a.name,eVar21:"false",eVar28:a.id})},e.mediaStart=func tion(e,a){var t=this.title+":media",i=App.navigation._currentItem;this._track("media: start",{events:"event7",channel:t,pageName:t,eVar1:i.name,eVar18:a,eVar20:"vide o",eVar28:i.id})}}(Beacon.prototype),Book.prototype.topicForID=function(e){retur n e?this.topics[e]:this.landing},Book.prototype.topicForURL=function(e){var a;return $.each(this.topics,function(){return this.href===e?(a=this,!1):void 0}),a},Book.prototype.sectionForID=function(e){return this.sections[e]},Book.prototype.itemForID=function(e){var a=this.topicForID(e)||this.sectionForID(e);return(!a||a instanceof String)&&(a=this.unknown_topic),a},function(){function e(e){return e?e.match(/[^\/]$/)?e+="/":e:""}function a(){var e=[navigator.browserLanguage||navigator.systemLanguage||navigator.userLanguage| |navigator.language];if("HelpViewer"in window&&"preferredLanguages"in HelpViewer)try{e=HelpViewer.preferredLanguages().concat(e)}catch(a){}if("iTunes "in window)try{e=$.map(iTunes.acceptedLanguages.split(","),function(e){return e.replace(/\+?([^;]+);.*/,"$1")}).concat(e)}catch(a){}return e=$.map(e,function(e){return e?(e=e.toLowerCase(),2>=e.length?e:[e,e.substr(0,2)]):null})}function t(e){return i||(i={},$.each(APD.translations,function(e,a){$.each(a.meta.isoCodes,function( e,t){i[t]=a})})),i[e]}var i,n={name:"English",isoName:"English",isoCodes:["en"],folder:"en.lproj","text-d irection":"ltr"};APD.Bundle=function(a,t,i){this.path=e(a),this.current=$.extend ({},n),t&&t.match(/^.*\.lproj$/)&&(this.current.folder=t),this.locales=[],this._ uiStrings={};var o=this;this._loadList().done(function(){var e=o._lookupLocale(t)||o._browserLocale();e&&(o.current=e)}).always(function(){o ._loadStrings()}).always(function(){i&&i.call&&i.call(o,o)})};var o=APD.Bundle.prototype;o._loadList=function(){var e=this,a=$.Deferred();return $.getJSON(this.path+"locale-list.json").done(function(t){e.locales=t,a.resolve( )}).fail(function(){return console.warn("Unable to load language list, loading content from "+e.current.folder),$.getJSON(e.URL()+"locale-info.json").done(function(t){t.me ta.folder=e.current.folder,e.locales.push(t.meta),a.resolve()}).fail(function(){ a.reject()})}),a},o._loadStrings=function(){var e=this,a=e.current.isoCodes;a.push("en"),$.each(a,function(a,i){var n=t(i);return n?(e._uiStrings=n.ui||{},e.cssClass=n.meta.cssClass||"",!1):void 0})},o._lookupLocale=function(e){if(!e)return null;var a=null;return $.each(this.locales,function(t,i){var n=i.isoCodes.concat([i.folder,i.name,i.isoName]);return $.inArray(e,n)>-1?(a=i,!1):void 0}),a},o._browserLocale=function(){var e=null,t=this.locales;return $.each(a(),function(a,i){return $.each(t,function(a,t){return $.inArray(i,t.isoCodes)>-1?(e=t,!1):void 0}),e?!1:void 0}),e},o.list=function(){if(2>this.locales.length)return[];if("iTunes"in window)return[];if("HelpViewer"in window)return[];var e=$.map(this.locales,function(e){return{name:e.name,isoCode:e.isoCodes[0]}});re turn e.sort(function(e,a){return e.name.localeCompare(a.name)}),e},o.translate=function(e){return this._uiStrings[e]||e},o.URL=function(){return this.path+e(this.current.folder)}}(),ContentView.prototype.showTopic=function(e ){e!==this.topic&&(this.topic=e,this.$dom.empty().prop("scrollTop",0).append(e.l oadContent()),"HelpViewer"in window&&"mtContentAccessed"in HelpViewer&&HelpViewer.mtContentAccessed(e.id+" "+e.name,e.book.title)),this.$dom.attr("aria-hidden",!1).show().trigger("conten tLoaded")},ContentView.prototype.hide=function(){this.$dom.attr("aria-hidden",!0 ).hide()},function(){$(".contentView a[href*='.html']").live("click",function(e){var a=$(this).attr("href"),t=a.match(/#/)?a.replace(/^.*\.html(#?.*)/,"$1"):"",i=a. replace(/^(.*\.html)#?.*/,"$1"),n=App.book.topicForURL(i)||App.book.topicForID(t );a.match(/^http/)||a.match(/\//)||(e.preventDefault(),n&&n.navigateTo())}),$(". contentView .Task h2, .contentView .task h2, .showTaskBody, .hideTaskBody").live("click",function(){var e=$(this).parent(".Task, .task").filter(":first"),a=e.toggleClass("closed").hasClass("closed");e.find("[ aria-expanded]").attr("aria-expanded",!a),e.find("[aria-hidden]").attr("aria-hid den",a)}),$(".contentView .LinkAppleWebMovie a, .contentView .movie a").live("click",function(e){if(!("HelpViewer"in window&&HelpViewer.availableBooks)){e.preventDefault();var a=$(this).attr("href");movieLightboxController.showLightboxWithURL(a)}})}(),Des ign.prototype.preloadImages=function(){$.each(this.preloadList,function(e,a){(ne w Image).src=App.resourcePath+"images/"+a})},Design.namedSkins={magenta:{helpview erWindowSize:null,cssClass:"layered",isLayeredStyle:!0},red:{helpviewerWindowSiz e:null,cssClass:"layered",isLayeredStyle:!0},tangerine:{dismissSearchLabel:"Clos e",preloadList:["tangerine/[email protected]","tangerine/disclosure-open.pn g","tangerine/[email protected]","tangerine/home.png","tangerine/[email protected] g","tangerine/menu-background.png"]}},HelpViewerBook.prototype.preloadIcon=funct ion(){(new Image).src=this.iconHref},HelpViewerBook.prototype.$iconLink=function(){return $("<a>",{href:this.link,"class":"book"}).append($("<img>",{src:this.iconHref})) .append($("<div>",{text:this.title}))},function(){var e=LandingView.prototype;e.showTopic=function(e){this.contentView.showTopic(e)}, e._layoutLanding=function(){if(!App.design.isLayeredStyle){var e=this.$dom.wrapInner("<div class='row' />").wrapInner("<div class='center' />").find(".center"),a=$("<div class='row' />").appendTo(e);$.browser.helpviewer||a.append(this._$languageMenu()),$("<div> ",{"class":"copyrightTagline",text:this.book.copyright_text}).appendTo(a)}},e._a ddMarquee=function(e){var a=$(".marquee",e),t=$("img",a).remove().attr("src"),i=$(".title",a).remove().te xt(),n="url("+t+") 0 0 no-repeat, -webkit-gradient(linear, 0 0, 0 100%, from(#ebebeb), to(#fff))";a.length&&e.addClass("hasMarquee"),$("<p>",{text:i}).appendTo(a),$(" <p>",{"class":"spacer"}).prependTo(a).clone().appendTo(a),a.css("background",n)} ,e._$languageMenu=function(){var e=this.bundle.list();if(0!==e.length){var a=$("<div>",{id:"localizations"}),t=$("<select>").appendTo(a);return $("<option>",{text:"Change Language".loc()}).appendTo(t),$.each(e,function(e,a){$("<option>",{val:a.isoCod e,text:a.name}).appendTo(t)}),a}}}(),LightboxView.prototype.showTopic=function(e ){this._$previous_focus=$(":focus"),this.visible=!0,this.contentView.showTopic(e ),this.$dom.show().attr("aria-hidden","false").attr("tabindex","0"),(!$.browser. msie||$.browser.version>=8)&&this.$dom.focus()},LightboxView.prototype.hide=func tion(){(!$.browser.msie||$.browser.version>=8)&&(this.$dom.blur(),this._$previou s_focus.focus()),this.$dom.hide().attr("aria-hidden","true").attr("tabindex","-1 "),this._$previous_focus$previous_focus=$(),this.visible=!1},function(){var e=NavController.prototype,a="showHelpViewerApplicationList";e._addItems=functio n(e){var a=this;$.each(e,function(e,t){t instanceof Section&&(App.design.isLayeredStyle&&!t.parent&&a._linearTOC.push(t),a._addItem s(t.children)),t instanceof Topic&&a._linearTOC.push(t)})},e.hash=function(){return location.hash.replace(/[^\-_a-z0-9]/gi,"")},e._checkHash=function(){this._goToI D(this.hash())},e._goToID=function(e){if(!this._currentItem||this._currentItem.i d!==e){searchController.navigateToItemWithID(e);var t,i=App.book.itemForID(e);i||(i=this._book.landing),e===a?t=App.views.appList:i instanceof Section?t=App.views.toc:i instanceof Topic&&(1>=App.book.toc.length&&App.book.toc[0]instanceof Topic&&i.is_landing?t=App.views.topic:i.is_landing?t=App.views.landing:i.is_glo ssary?(this._pushedItem=this._currentItem,t=App.views.lightbox):t=App.views.topi c,t.showTopic(i)),this._currentItem=i,$(this._book).trigger("navigate",[i,t])}}, e._goToItem=function(e){location.hash=e.id},e._goToPageOffset=function(e){for(va r a=0,t=0;this._linearTOC.length>t;t++)if(this._currentItem===this._linearTOC[t]) {a=t;break}a+=e,0>a?a=this._linearTOC.length+a:a>=this._linearTOC.length&&(a-=th is._linearTOC.length),this._goToItem(this._linearTOC[a])},e.previous=function(){ this._goToPageOffset(-1)},e.next=function(){this._goToPageOffset(1)},e.popPrevio us=function(){this._pushedItem?(this._goToItem(this._pushedItem),this._pushedIte m=null):this._goToItem(this._book.landing)}}(),Section.prototype.navPath=functio n(){return(this.parent?this.parent.navPath():[]).concat(this)},Section.prototype .linkHref=function(){return"#"+this.id},function(){var e=TOC.prototype;e._$ulForNavList=function(e,a){var t=$("<ul>",{role:a?"group":"tree"}).append($.map(e,$.proxy(function(e){return this._$liForNavItem(e,a)},this)));return t},e._$liForNavItem=function(e,a){if("string"==typeof e)return console.log("Unresolved TOC item:",e),void 0;var t=$("<li>",{role:"treeitem"}),i=$("<a>",{href:e.linkHref()}).appendTo(t);return this._$liByID[e.id]=t,t.add(i).data("item",e),e.categories&&t.addClass(e.catego ries.join(" ")),e.icon&&$("<img>",{src:this._contentPath+e.icon,alt:""}).prependTo(i),$("<s pan>",{"class":"name",html:e.name}).appendTo(i),e instanceof Section&&(t.addClass("closed hasChildren").attr("aria-expanded","false"),this._$ulForNavList(e.children,a+1) .appendTo(t)),t},e.updateSelection=function(e,a){this.$dom.find("li").removeClas s("selected").attr("aria-selected",!1);var t=this._$liByID[a.id],i=this.$dom.children("li"),n=!1;if(App.design.isLayeredSt yle&&(n=!0,t&&a.id!==this.book.landing.id||!this.book.toc.length||(a=this.book.t oc[0],t=this._$liByID[a.id]),a instanceof Section&&(i.addClass("closed").attr("aria-expanded",!1),i.is(t)))){var o=t.children("ul:first").height();o&&(this.$dom.css("overflow","hidden"),this.$ dom.css("min-height",o),this.$dom.css("overflow",null))}t&&t.addClass("selected" ).attr("aria-selected",!0).parents("li").add(n?t:null).removeClass("closed").att r("aria-expanded",!0)},e._toggleSections=function(e){var a=$(e.currentTarget).parents("li:first"),t=a.data("item"),i=a.hasClass("closed" );t instanceof Section&&(App.design.isLayeredStyle?a.removeClass("closed").attr("aria-expanded ",!0):(a.toggleClass("closed",!i).attr("aria-expanded",i),e.preventDefault())),t instanceof Topic&&"HelpViewer"in window&&"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(0,0,1,0)}}(),function(){var e=Topic.prototype,a=!1;flamingoQTDetect=!1,function(){return navigator.userAgent.match(/applewebkit/i)?(a=!0,void 0):"execScript"in window?(execScript('on error resume next: flamingoQTDetect = IsObject(CreateObject("QuickTimeCheckObject.QuickTimeCheck.1"))',"VBScript"),a= flamingoQTDetect,void 0):($.each($.makeArray(navigator.plugins),function(){return this.name.match(/quicktime/i)?(a=!0,!1):void 0}),void 0)}(),e.navPath=function(){return(this.parent?this.parent.navPath():[]).concat( this)},e.breadcrumbHTML=function(){var e=this.navPath(),a="rtl"===$("body").attr("dir")?"&#9664;":"&#9658;",t=" <span class='breadcrumbArrow'>"+a+"</span> ";return e.pop(),$.map(e,function(e){return e.name}).join(t)},e.linkHref=function(){return this.is_external||this.is_hash?this.href:"#"+this.id},e.navigateTo=function(){l ocation.href=this.linkHref()},e.loadContent=function(){if(!this._content_loaded) {var e=App.bundle.URL(),a=this,t="";a.href&&$.ajax({async:!1,url:e+a.href,dataType:" html"}).done(function(a){t=a.replace(/.*<body/,"<div").replace(/\/body>.*/,"/div >"),t=t.replace(/src="/g,'src="'+e)}),t?(this.$content=$(t).addClass("apd-topic" ),this.$content.find("a[href^='http']").attr("target","_blank"),this.full_name=t his.$content.find("h1:first").text(),this.$content.attr("data-apdid",this.id).re moveAttr("id").find("a[name="+this.id+"]").remove(),this._removeSectionLinks(),t his._collapseTasks(),this._formatMovieLinks(),this._addFeedbackLink(),this._addC opyrightText(),this._content_loaded=!0):(this.$content=this._contentUnavailable( ),this._content_loaded=!1)}return this.$content},e._removeSectionLinks=function(){var e=this;this.$content.find("a:not([href^=http])").each(function(){var a,t=$(this),i=t.attr("href")||"";i.match(/^(\w+).html$/)&&(a=e.book.topicForURL (i),a||t.contents().unwrap())})},e._collapseTasks=function(){var e=this.$content.find(".Task, .task"),a=1===e.length;e.each(function(){$(this).addClass(a?"":"closed").find(" [aria-expanded]").attr("aria-expanded",a).end().find("[aria-hidden]").attr("aria -hidden",!a).end()}),$("<span>",{"class":"hideTaskBody",role:"button",text:"Hide ".loc(),"aria-label":"Hide".loc()}).prependTo(e),$("<span>",{"class":"showTaskBo dy",role:"button",text:"Show".loc(),"aria-label":"Show".loc()}).prependTo(e)},e. _addFeedbackLink=function(){if(this.book.collect_feedback){var e=$("<div>",{"class":"Feedback"}).appendTo(this.$content),a=$.param({bookID:thi s.book.title,topicTitle:this.name,appVersion:this.book.version||"",build:this.bo ok.build_id||"",source:$.browser.helpviewer?"helpviewer":"browser"});$("<span>", {"class":"LinkFeedback",text:"Was this page helpful?".loc()}).appendTo(e),$("<a>",{text:"Send feedback.".loc(),href:"http://help.apple.com/feedbackR1/English/pgs/fdbck_form.php?"+a,target:"_blank"}).click($.proxy(function(){$(this.book).trigger("feedback", this)},this)).appendTo(e)}},e._formatMovieLinks=function(){var e=this;this.$content.find(".LinkAppleWebMovie, .movie").each(function(){var t=$(this),i=t.find("a:first"),n=i.attr("href"),o=i.text(),s=e._getMovieURLFromU RLParam(n);a&&s?(i.parent().is("p")||i.wrap("<p class='p'>"),$("<a>",{title:o}).prependTo(t),t.find("a").attr({href:s,target:"h v_overlay_small"})):t.remove()})},e._getMovieURLFromURLParam=function(e){var a=null;if(e.match(/.*\?movie=/)){e=e.replace(/.*\?movie=/,"");var t=App.bundle.URL()+"movies/"+e+".json";a=this._getMovieURLFromJSONFileAtURL(t)} return a},e._getMovieURLFromJSONFileAtURL=function(e){var a=null;return $.browser.msie&&navigator.userAgent.match(/x64/i)?a:(navigator.onLine&&$.ajax({ async:!1,dataType:"json",url:e,success:function(e){a=e.length?e[0].url:e.url},er ror:function(){console.log(e+" could not be loaded")}}),a)},e._addCopyrightText=function(){if(this.book.copyright_text){var e=$("<div>",{"class":"copyrightTagline",html:this.book.copyright_text}),a=this. $content.find(".contentCell:last");
    a.length?a.append(e):this.$content.append(e)}},e._contentUnavailable=function(){ var e=$("<div>",{id:this.id,"class":"apd-topic"});if($("<img>",{"class":"topicIcon" ,src:App.resourcePath+"images/[email protected]"}).appendTo(e),$("<h1>",{text:"TOPIC _UNAVAILABLE".loc()}).appendTo(e),$.browser.helpviewer&&location.protocol.match( /file/)){var a=$("<div>",{"class":"body conbody"}).appendTo(e);a.append($.map("CONNECT_TO_INTERNET".loc().split("\n"),f unction(e){return $("<p>",{"class":"p",text:e})})),"mtStatisticsIncrement"in HelpViewer&&HelpViewer.mtStatisticsIncrement(1,0,0,0)}return e}}(),APD.translations=[{meta:{isoCodes:["ar"],isoName:"Arabic",name:"Ø§Ù„Ø¹Ø±Ø ¨ÙŠØ©"},ui:{TOPIC_UNAVAILABLE:"الموضوع المØدد غير متوÙ&#129;ر Øاليًا.",CONNECT_TO_INTERNET:'تأكد من الاتصال بالإنترنت. للØصول على مساعدة، اختر قائمة Apple > تÙ&#129;ضيلات النظام، وانقر على الشبكة، ثم انقر على "ساعدني".\nإذا كنت متصلاً بالإنترنت، ولا يظهر المØتوى بعد، Ù&#129;Øاول مرة أخرى لاØقًا.',"%@ Search Results":"%@ نتيجة (نتائج) بØØ«","Apple applications":"تطبيقات Apple",Cancel:"إلغاء","Change Language":"تغيير اللغة",Close:"إغلاق","Featured application help":"تعليمات تطبيقات مميّزة","Go to the homepage":"الانتقال إلى الصÙ&#129;ØØ© الرئيسية","Help for:":"تعليمات لـ:",Hide:"إخÙ&#129;اء",Home:"الشاشة الرئيسية","Loading latest help...":"يتم الآن تØميل Ø£Øدث التعليمات…","Other applications":"تطبيقات أخرى","Recent applications":"Ø£Øدث التطبيقات",Search:"بØØ«","Send feedback.":"أرسل تغذية مرتدّة.","Show all":"إظهار الكل","Show less":"إظهار أقل","Show the previous page":"إظهار الصÙ&#129;ØØ© السابقة","Show the next page":"إظهار الصÙ&#129;ØØ© التالية",Show:"إظهار","Was this page helpful?":"هل كانت هذه الصÙ&#129;ØØ© Ù…Ù&#129;يدة؟"}},{meta:{isoCodes:["ca"],isoName:"Catalan",name:"Català "},ui:{TOPIC_UNAVAILABLE:"El tema seleccionat no està disponible ara",CONNECT_TO_INTERNET:"Comproveu que teniu connexió a Internet. Per obtenir ajuda sobre com establir connexió, seleccioneu el menú Apple > Preferències del Sistema i feu clic a Xarxa i, després, a Assistent.\nSi esteu connectat a Internet però el contingut no apareix, proveu-ho de nou més endavant.","%@ Search Results":"%@ resultats","Apple applications":"Aplicacions d'Apple",Cancel:"Cancel·lar","Change Language":"Canviar idioma",Close:"Tancar","Featured application help":"Ajuda de l'aplicació destacada","Go to the homepage":"Vés a la pà gina inicial","Help for:":"Ajuda de:",Hide:"Ocultar",Home:"Inici","Loading latest help...":"Carregant l'ajuda més actualitzada…","Other applications":"Altres aplicacions","Recent applications":"Aplicacions recents",Search:"Buscar","Send feedback.":"Enviar opinió.","Show all":"Mostrar-ho tot","Show less":"Mostrar menys","Show the previous page":"Mostra la pà gina anterior","Show the next page":"Mostra la pà gina següent",Show:"Mostrar","Was this page helpful?":"Us ha resultat útil aquesta pà gina?"}},{meta:{isoCodes:["cs"],isoName:"Czech",name:"ÄŒeÅ¡tina"},ui:{TOPIC_UNA VAILABLE:"Vybrané téma nenà k dispozici",CONNECT_TO_INTERNET:"UjistÄ›te se, že jste pÅ™ipojeni k Internetu. Chcete-li nápovÄ›du pro pÅ™ipojenÃ, použijte pÅ™Ãkaz PÅ™edvolby systému z nabÃdky Apple, kliknÄ›te na SÃÅ¥ a poté na „Průvodce“.\nJste-li pÅ™ipojeni k Internetu, avÅ¡ak obsah se pÅ™esto nezobrazuje, zkuste to znovu pozdÄ›ji.","%@ Search Results":"Výsledky hledánÃ: %@","Apple applications":"Aplikace Apple",Cancel:"ZruÅ¡it","Change Language":"ZmÄ›nit jazyk",Close:"ZavÅ™Ãt","Featured application help":"NápovÄ›da pro doporuÄ&#141;ené aplikace","Go to the homepage":"OtevÅ™Ãt domovskou stránku","Help for:":"NápovÄ›da pro:",Hide:"Skrýt",Home:"Plocha","Loading latest help...":"NaÄ&#141;Ãtánà nejnovÄ›jÅ¡Ã nápovÄ›dy…","Other applications":"Jiné aplikace","Recent applications":"Poslednà aplikace",Search:"Hledat","Send feedback.":"SdÄ›lte nám svůj názor.","Show all":"Zobrazit vÅ¡e","Show less":"Zobrazit ménÄ›","Show the previous page":"Zobrazit pÅ™edchozà stránku","Show the next page":"Zobrazit dalÅ¡Ã stránku",Show:"Zobrazit","Was this page helpful?":"Pomohla vám tato stránka?"}},{meta:{isoCodes:["da"],isoName:"Danish",name:"Dansk"},ui:{TOPIC_UN AVAILABLE:"Det valgte emne er utilgængeligt",CONNECT_TO_INTERNET:"Sørg for, at der er oprettet forbindelse til internettet. Vælg Apple > Systemindstillinger, klik pÃ¥ Netværk, og klik derefter pÃ¥ “Hjælp migâ€&#157; for at fÃ¥ hjælp med at oprette forbindelse.\nHvis der er forbindelse til internettet, og indholdet stadig ikke vises, kan du prøve igen senere.","%@ Search Results":"%@ søgeresultater","Apple applications":"Apple-programmer",Cancel:"Annuller","Change Language":"Skift sprog",Close:"Luk","Featured application help":"Viste program","Go to the homepage":"GÃ¥ til hjemmesiden","Help for:":"Hjælp til:",Hide:"Skjul",Home:"Hjem","Loading latest help...":"Indlæser den nyeste hjælp…","Other applications":"Andre programmer","Recent applications":"Seneste programmer",Search:"Søg","Send feedback.":"Send feedback.","Show all":"Vis alle","Show less":"Vis færre","Show the previous page":"Vis forrige side","Show the next page":"Vis næste side",Show:"Vis","Was this page helpful?":"Var denne side nyttig?"}},{meta:{isoCodes:["de"],isoName:"German",name:"Deutsch"},ui:{TOPIC_UN AVAILABLE:"Das gewählte Thema ist derzeit nicht verfügbar",CONNECT_TO_INTERNET:"Vergewissern Sie sich, dass eine Verbindung zum Internet besteht. Wählen Sie „Apple“ > „Systemeinstellungen“, klicken Sie auf „Netzwerk“ und dann auf „Assistent“, wenn Sie Hilfe benötigen.\nWenn Sie mit dem Internet verbunden sind, den Inhalt aber dennoch nicht sehen können, versuchen Sie es zu einem späteren Zeitpunkt erneut.","%@ Search Results":"%@ Suchergebnisse","Apple applications":"Apple-Programme",Cancel:"Abbrechen","Change Language":"Sprache wechseln",Close:"Schließen","Featured application help":"Empfohlenes Programm-Hilfe","Go to the homepage":"Zur Homepage","Help for:":"Hilfe für:",Hide:"Ausblenden",Home:"Startseite","Loading latest help...":"Die neuste Hilfe wird geladen ...","Other applications":"Andere Programme","Recent applications":"Benutzte Programme",Search:"Suchen","Send feedback.":"Feedback senden.","Show all":"Alle einblenden","Show less":"Weniger einblenden","Show the previous page":"Nächste Seite einblenden","Show the next page":"Vorherige Seite einblenden",Show:"Einblenden","Was this page helpful?":"War diese Seite nützlich?"}},{meta:{isoCodes:["el"],isoName:"Greek",name:"Ελληνικά"},u i:{TOPIC_UNAVAILABLE:"Αυτήν τη στιγμή, το επιλεγμÎνο θÎμα δεν είναι διαθÎσιμο",CONNECT_TO_INTERNET:"Βεβαιωθείτε ότι είστε συνδεδεμÎνοι στο Διαδίκτυο. Για βοήθεια με τη σÏ&#141;νδεση, επιλÎξτε το μενοÏ&#141; Apple > «ΠÏ&#129;οτιμήσεις συστήματος», κάντε κλικ στο «Δίκτυο» και μετά στο «ΘÎλω βοήθεια».\nΕάν συνδεθείτε στο Διαδίκτυο και το πεÏ&#129;ιεχόμενο δεν εμφανίζεται ακόμη, δοκιμάστε ξανά αÏ&#129;γότεÏ&#129;α.","%@ Search Results":"%@ αποτελÎσματα αναζήτησης","Apple applications":"ΕφαÏ&#129;μογÎÏ‚ Apple",Cancel:"ΑκÏ&#141;Ï&#129;ωση","Change Language":"Αλλαγή γλώσσας",Close:"Κλείσιμο","Featured application help":"Βοήθεια Ï€Ï&#129;οτεινόμενων εφαÏ&#129;μογών","Go to the homepage":"Μετάβαση στην αÏ&#129;χική σελίδα","Help for:":"Βοήθεια για:",Hide:"ΑπόκÏ&#129;υψη",Home:"ΑφετηÏ&#129;ία","Loading latest help...":"Γίνεται φόÏ&#129;τωση της πιο Ï€Ï&#129;όσφατης Βοήθειας…","Other applications":"Άλλες εφαÏ&#129;μογÎÏ‚","Recent applications":"Î Ï&#129;όσφατη εφαÏ&#129;μογή",Search:"Αναζήτηση","Send feedback.":"Στείλετε σχόλια.","Show all":"Εμφάνιση όλων","Show less":"Εμφάνιση λιγότεÏ&#129;ων","Show the previous page":"Εμφάνιση της Ï€Ï&#129;οηγοÏ&#141;μενης σελίδας","Show the next page":"Εμφάνιση της επόμενης σελίδας",Show:"Εμφάνιση","Was this page helpful?":"Ήταν χÏ&#129;ήσιμη αυτή η σελίδα;"}},{meta:{isoCodes:["en-us","en-gb","en-ca","en-ie","en"],isoName :"English",name:"English"},ui:{TOPIC_UNAVAILABLE:"The selected topic is currently unavailable",CONNECT_TO_INTERNET:"Make sure you’re connected to the Internet. For help connecting, choose Apple menu > System Preferences, click Network, and click “Assist me.â€&#157;\nIf you’re connected to the Internet, and the content still doesn’t appear, try again later.","%@ Search Results":"%@ Search Results","Apple applications":"Apple applications",Cancel:"Cancel","Change Language":"Change Language",Close:"Close","Featured application help":"Featured application help","Go to the homepage":"Go to the homepage","Help for:":"Help for:",Hide:"Hide",Home:"Home","Loading latest help...":"Loading latest help...","Other applications":"Other applications","Recent applications":"Recent applications",Search:"Search","Send feedback.":"Send feedback.","Show all":"Show all","Show less":"Show less","Show the previous page":"Show the previous page","Show the next page":"Show the next page",Show:"Show","Was this page helpful?":"Was this page helpful?"}},{meta:{isoCodes:["es"],isoName:"Spanish",name:"Español"},ui:{TOPIC _UNAVAILABLE:"El tema seleccionado no está disponible en estos momentos",CONNECT_TO_INTERNET:"Asegúrese de que está conectado a Internet. Si necesita ayuda para conectarse, seleccione menú Apple > Preferencias del Sistema, haga clic en Red y, a continuación, haga clic en Asistente.\nSi ya está conectado a Internet pero no se muestra el contenido del tema, inténtelo de nuevo más tarde.","%@ Search Results":"%@ resultados","Apple applications":"Aplicaciones de Apple",Cancel:"Cancelar","Change Language":"Cambiar idioma",Close:"Cerrar","Featured application help":"Ayuda de la aplicación destacada","Go to the homepage":"Ir a la página de inicio","Help for:":"Ayuda de:",Hide:"Ocultar",Home:"Inicio","Loading latest help...":"Cargando la ayuda más reciente…","Other applications":"Otras aplicaciones","Recent applications":"Aplicaciones recientes",Search:"Buscar","Send feedback.":"Enviar opinión.","Show all":"Mostrar todo","Show less":"Mostrar menos","Show the previous page":"Mostrar la página anterior","Show the next page":"Mostrar la página siguiente",Show:"Mostrar","Was this page helpful?":"¿Le ha resultado útil esta página?"}},{meta:{isoCodes:["fi"],isoName:"Finnish",name:"Suomi"},ui:{TOPIC_UN AVAILABLE:"Valittu aihe ei ole tällä hetkellä käytettävissä",CONNECT_TO_INTERNET:"Varmista, että olet yhteydessä internetiin. Jos tarvitset apua yhteyden muodostamisessa, valitse Omenavalikko > Järjestelmäasetukset, osoita Verkko ja osoita Avusta.\nJos olet yhteydessä internetiin, mutta sisältö ei silti tule näkyviin, yritä myöhemmin uudelleen.","%@ Search Results":"%@ - hakutulokset","Apple applications":"Applen ohjelmat",Cancel:"Kumoa","Change Language":"Vaihda kieltä",Close:"Sulje","Featured application help":"Esittelyssä olevan ohjelman ohje","Go to the homepage":"Siirry kotisivulle","Help for:":"Ohje:",Hide:"Kätke",Home:"Koti","Loading latest help...":"Ladataan uusinta ohjetta…","Other applications":"Muut ohjelmat","Recent applications":"Äskeiset ohjelmat",Search:"Etsi","Send feedback.":"Lähetä palautetta.","Show all":"Näytä kaikki","Show less":"Näytä vähemmän","Show the previous page":"Näytä edellinen sivu","Show the next page":"Näytä seuraava sivu",Show:"Näytä","Was this page helpful?":"Oliko tästä sivusta apua?"}},{meta:{isoCodes:["fr"],isoName:"French",name:"Français"},ui:{TOPIC_UN AVAILABLE:"La rubrique sélectionnée est actuellement indisponible.",CONNECT_TO_INTERNET:"Assurez-vous d’être connecté à Internet. Pour obtenir de l’aide pour vous connecter, choisissez le menu Pomme > Préférences Système, cliquez sur Réseau puis sur Assistant.\nSi vous êtes connecté à Internet, mais que le contenu ne s’affiche toujours pas, réessayez ultérieurement.","%@ Search Results":"%@ résultats","Apple applications":"Applications Apple",Cancel:"Annuler","Change Language":"Changer de langue",Close:"Fermer","Featured application help":"Aide de l’application actuelle","Go to the homepage":"Aller à la page d'accueil","Help for:":"Aide pour :",Hide:"Masquer",Home:"Accueil","Loading latest help...":"Chargement de l’Aide la plus récente… ","Other applications":"Autres applications","Recent applications":"Applications récentes",Search:"Rechercher","Send feedback.":"Envoyer des commentaires.","Show all":"Affichage total","Show less":"Affichage partiel","Show the previous page":"Afficher la page précédente","Show the next page":"Afficher la page suivante",Show:"Afficher","Was this page helpful?":"Avez-vous trouvé cette page utile ?"}},{meta:{isoCodes:["he"],isoName:"Hebrew",name:"עברית"},ui:{TOPIC_UNAVA ILABLE:"×”× ×•×©×&#144; ×©× ×‘×—×¨ ×&#144;×™× ×• זמין כעת.",CONNECT_TO_INTERNET:"וד×&#144;/×™ ×©×”×™× ×š מחובר/ת ל×&#144;×™× ×˜×¨× ×˜. לעזרה ×‘× ×•×©×&#144; התחברות, בחר/×™ תפריט Apple > ״העדפות המערכת״, לחץ/×™ על ״רשת״ ובחרי ״עזור לי״.\n×&#144;×&#157; ×”×™× ×š מחובר/ת ל×&#144;×™× ×˜×¨× ×˜, ובכל ×–×&#144;ת התוכן ×&#144;×™× ×• מופיע, × ×¡×”/×™ שוב מ×&#144;וחר יותר.","%@ Search Results":"%@ תוצ×&#144;ות","Apple applications":"יישומי Apple",Cancel:"ביטול","Change Language":"החלף/×™ שפה",Close:"סגור","Featured application help":"עזרה ×‘× ×•×©×&#144; היישומי×&#157; המומלצי×&#157;","Go to the homepage":"עבור ×&#144;ל דף הבית","Help for:":"עזרה ×‘× ×•×©×&#144;:",Hide:"הסתר",Home:"בית","Loading latest help...":"טוען ×&#144;ת קבצי העזרה החדשי×&#157; ביותר…","Other applications":"יישומי×&#157; ×&#144;חרי×&#157;","Recent applications":"יישומי×&#157; ×&#144;×—×¨×•× ×™×&#157;",Search:"חיפוש","Send feedback.":"שלח/×™ משוב.","Show all":"הצג הכול","Show less":"הצג פחות","Show the previous page":"הצג ×&#144;ת העמוד הקוד×&#157;","Show the next page":"הצג ×&#144;ת העמוד הב×&#144;",Show:"הצג","Was this page helpful?":"×”×&#144;×&#157; עמוד ×–×” עזר לך?"}},{meta:{isoCodes:["hr"],isoName:"Croatian",name:"Hrvatski"},ui:{TOPIC_U NAVAILABLE:"Odabrana tema trenutno nije dostupna",CONNECT_TO_INTERNET:'Provjerite jeste li spojeni na internet. 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Ha segÃtségre van szüksége, válassza az Apple menü > RendszerbeállÃtások menüpontot, kattintson a Hálózat, majd a „SegÃtség kéréseâ€&#157; elemre.\nHa csatlakozik az internethez, és a tartalom továbbra sem jelenik meg, próbálja meg késÅ‘bb.","%@ Search Results":"%@ keresési eredmény","Apple applications":"Apple alkalmazások",Cancel:"Mégsem","Change Language":"Nyelv módosÃtása",Close:"Bezárás","Featured application help":"Kiemelt alkalmazássúgó","Go to the homepage":"Ugrás a kezÅ‘dlapra","Help for:":"Súgó a következÅ‘höz:",Hide:"Elrejtés",Home:"FÅ‘gomb","Loading latest help...":"Legújabb súgó betöltése…","Other applications":"Egyéb alkalmazások","Recent applications":"Legutóbbi alkalmazások",Search:"Keresés","Send feedback.":"Visszajelzés küldése","Show all":"Az összes megjelenÃtése","Show less":"Kevesebb megjelenÃtése","Show the previous page":"ElÅ‘zÅ‘ oldal megjelenÃtése","Show the next page":"KövetkezÅ‘ oldal megjelenÃtése",Show:"MegjelenÃtés","Was this page helpful?":"Hasznosnak találta ezt az oldalt?"}},{meta:{isoCodes:["id"],isoName:"Indonesian",name:"Bahasa Indonesia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih saat ini tidak tersedia",CONNECT_TO_INTERNET:"Pastikan Anda terhubung ke Internet. Untuk bantuan dalam menghubungkan, pilih menu Apple > Preferensi Sistem, klik Jaringan, dan klik “Bantu saya.â€&#157;\nJika Anda terhubung ke Internet, dan konten masih tidak muncul, coba lagi nanti.","%@ Search Results":"%@ Hasil Pencarian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Ubah Bahasa",Close:"Tutup","Featured application help":"Fitur bantuan aplikasi","Go to the homepage":"Kunjungi halaman rumah","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Rumah","Loading latest help...":"Memuat bantuan terbaru…","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Kirim umpan balik.","Show all":"Tampilkan semua","Show less":"Tampilkan sebagian","Show the previous page":"Tampilkan halaman sebelumnya","Show the next page":"Tampilkan halaman berikutnya",Show:"Tampilkan","Was this page helpful?":"Apakah halaman ini membantu?"}},{meta:{isoCodes:["it"],isoName:"Italian",name:"Italiano"},ui:{TOPI C_UNAVAILABLE:"L'argomento selezionato non è al momento disponibile.",CONNECT_TO_INTERNET:"Assicurati di essere connesso a Internet. Per assistenza su come configurare la connessione a Internet, scegli menu Apple > Preferenze di Sistema, fai clic su Network, quindi su “Aiutamiâ€&#157;.\nSe sei connesso a Internet, ma non puoi visualizzare il contenuto, riprova più tardi.","%@ Search Results":"%@ risultati di ricerca","Apple applications":"Applicazioni Apple",Cancel:"Annulla","Change Language":"Cambia lingua",Close:"Chiudi","Featured application help":"Aiuto applicazione in primo piano","Go to the homepage":"Vai alla pagina iniziale","Help for:":"Aiuto per:",Hide:"Nascondi",Home:"Inizio","Loading latest help...":"Carico argomento dell'aiuto più recente…","Other applications":"Altre applicazioni","Recent applications":"Applicazioni recenti",Search:"Cerca","Send feedback.":"Invia commenti.","Show all":"Mostra tutto","Show less":"Mostra meno","Show the previous page":"Mostra pagina precedente","Show the next page":"Mostra pagina successiva",Show:"Mostra","Was this page helpful?":"Hai trovato utile questa pagina?"}},{meta:{isoCodes:["ja"],isoName:"Japanese",name:"日本語"},ui:{TOPI C_UNAVAILABLE:"é&#129;¸æŠžã&#129;—ã&#129;Ÿãƒˆãƒ”ックã&#129;¯ç&#143;¾åœ¨åˆ©ç”¨ã &#129;§ã&#129;&#141;ã&#129;¾ã&#129;›ã‚“",CONNECT_TO_INTERNET:"インターãƒ&#14 1;ットã&#129;«æŽ¥ç¶šã&#129;—ã&#129;¦ã&#129;„ã‚‹ã&#129;“ã&#129;¨ã‚’確èª&#141;ã &#129;—ã&#129;¦ã&#129;&#143;ã&#129; ã&#129;•ã&#129;„。接続ã&#129;«ã&#129;¤ã&#129;„ã&#129;¦èª¿ã&#129;¹ã&#129;Ÿã&# 129;„ã&#129;¨ã&#129;&#141;ã&#129;¯ã€&#129;アップルメニュー>「シスム†ãƒ 環境è¨å®šã€&#141;ã&#129;¨é&#129;¸æŠžã&#129;—ã€&#129;「ãƒ&#141;ットワー㠂¯ã€&#141;をクリックã&#129;—ã&#129;¦ã&#129;‹ã‚‰ã€Œã‚¢ã‚·ã‚¹ã‚¿ãƒ³ãƒˆã€&#141 ;をクリックã&#129;—ã&#129;¾ã&#129;™ã€‚\nインターãƒ&#141;ットã&#129;«æ Ž¥ç¶šã&#129;—ã&#129;¦ã&#129;„ã‚‹ã&#129;®ã&#129;«ã‚³ãƒ³ãƒ†ãƒ³ãƒ„ã&#129;Œè¡¨ç¤ºã&# 129;•ã‚Œã&#129;ªã&#129;„å ´å&#144;ˆã&#129;¯ã€&#129;後ã&#129;§ã‚„ã‚Šç›´ã&#129;—ã&#129;¦ã&#129;&#143;ã&#12 9; ã&#129;•ã&#129;„。","%@ Search Results":"%@ 件ã&#129;®æ¤œç´¢çµ&#144;æžœ","Apple applications":"Apple アプリケーション",Cancel:"ã‚ャンセル","Change Language":"言語を変更",Close:"é–‰ã&#129;˜ã‚‹","Featured application help":"ã&#129;Šå‹§ã‚&#129;ã&#129;®ã‚¢ãƒ—リケーションヘルプ","Go to the homepage":"ホームページã&#129;«ç§»å‹•","Help for:":"表示ä¸ã&#129;®ãƒ˜ãƒ«ãƒ—:",Hide:"éš ã&#129;™",Home:"ホーム","Loading latest help...":"最新ã&#129;®ãƒ˜ãƒ«ãƒ—ã‚’èªã&#129;¿è¾¼ã&#129;¿ä¸...","Other applications":"ã&#129;»ã&#129;‹ã&#129;®ã‚¢ãƒ—リケーション","Recent applications":"最近使ã&#129;£ã&#129;Ÿã‚¢ãƒ—リケーション",Search:"æ¤œç´ ¢","Send feedback.":"フィードãƒ&#144;ックをé€&#129;ä¿¡","Show all":"ã&#129;™ã&#129;¹ã&#129;¦ã‚’表示","Show less":"一部を表示","Show the previous page":"å‰&#141;ã&#129;®ãƒšãƒ¼ã‚¸ã‚’表示","Show the next page":"次ã&#129;®ãƒšãƒ¼ã‚¸ã‚’表示",Show:"表示","Was this page helpful?":"ã&#129;“ã&#129;®ãƒšãƒ¼ã‚¸ã&#129;¯å½¹ç«‹ã&#129;¡ã&#129;¾ã&#129;—ã&#12 9;Ÿã&#129;‹ï¼Ÿ"}},{meta:{isoCodes:["ko"],isoName:"Korean",name:"한글"},ui:{TOP IC_UNAVAILABLE:"ì„ íƒ&#157;í•œ ì£¼ì œëŠ” 현재 사용할 수 없습니다.",CONNECT_TO_INTERNET:"ì&#157;¸í„°ë„·ì—&#144; ì—°ê²°ë&#144;˜ì–´ 있는지 확ì&#157;¸í•˜ì‹ì‹œì˜¤. ì—°ê²°ì—&#144; 대한 ë&#143;„움ë§&#144;ì&#157;€ Apple 메뉴 > 시스템 í™˜ê²½ì„¤ì •ì&#157;„ ì„ íƒ&#157;하고 네트워í&#129;¬ë¥¼ í&#129;´ë¦í•œ 다ì&#157;Œ “ë&#143;„와주세요â€&#157;를 í&#129;´ë¦í•˜ì‹ì‹œì˜¤.\nì&#157;¸í„°ë„·ì—&#144; ì—°ê²°ë&#144;˜ì–´ 있지만 해당 콘í…&#144;ì¸ ê°€ ì—¬ì „ížˆ 나타나지 않는 경우 나중ì—&#144; 다시 ì‹œë&#143;„í•´ë³´ì‹ì‹œì˜¤.","%@ Search Results":"%@ê°œì&#157;˜ 검색 ê²°ê³¼","Apple applications":"Apple ì&#157;‘ìš© 프로그램",Cancel:"취소","Change Language":"언어 변경",Close:"닫기","Featured application help":"추천 ì&#157;‘ìš© 프로그램 ë&#143;„움ë§&#144;","Go to the homepage":"홈페ì&#157;´ì§€ë¡œ ì&#157;´ë&#143;™","Help for:":"ë&#143;„움ë§&#144;:",Hide:"가리기",Home:"홈","Loading latest help...":"최신 ë&#143;„움ë§&#144; 불러오는 중...","Other applications":"기타 ì&#157;‘ìš© 프로그램","Recent applications":"최근 사용 ì&#157;‘ìš© 프로그램",Search:"검색","Send feedback.":"피드백 보내기.","Show all":"모ë‘&#144; 보기","Show less":"간단히 보기",Show:"보기","Show the previous page":"ì&#157;´ì „ 페ì&#157;´ì§€ 보기","Show the next page":"다ì&#157;Œ 페ì&#157;´ì§€ 보기","Was this page helpful?":"ì&#157;´ 페ì&#157;´ì§€ê°€ ë&#143;„움ì&#157;´ ë&#144;˜ì…¨ìŠµë‹ˆê¹Œ?"}},{meta:{isoCodes:["ms"],isoName:"Malaysian",name:"Bahas a Malaysia"},ui:{TOPIC_UNAVAILABLE:"Topik yang dipilih tidak tersedia sekarang",CONNECT_TO_INTERNET:"Pastikan anda disambungkan ke Internet. Untuk bantuan sambungan, pilih menu Apple > Keutamaan Sistem, klik Rangkaian, dan klik “Bantu saya.â€&#157;\nJika anda disambungkan ke Internet, dan kandungan masih tidak muncul, cuba lagi nanti.","%@ Search Results":"%@ Hasil Carian","Apple applications":"Aplikasi Apple",Cancel:"Batal","Change Language":"Tukar Bahasa",Close:"Tutup","Featured application help":"Bantuan untuk aplikasi yang ditampilkan","Go to the homepage":"Pergi ke laman utama","Help for:":"Bantuan untuk:",Hide:"Sembunyikan",Home:"Utama","Loading latest help...":"Memuatkan bantuan terbaru...","Other applications":"Aplikasi lain","Recent applications":"Aplikasi terbaru",Search:"Cari","Send feedback.":"Hantar maklum balas.","Show all":"Tunjukkan semua","Show less":"Tunjukkan sedikit","Show the previous page":"Tunjukkan halaman sebelumnya","Show the next page":"Tunjukkan halaman seterusnya",Show:"Tunjukkan","Was this page helpful?":"Adakah halaman ini membantu?"}},{meta:{isoCodes:["nl"],isoName:"Dutch",name:"Nederlands"},ui:{TOPI C_UNAVAILABLE:"Het geselecteerde onderwerp is momenteel niet beschikbaar",CONNECT_TO_INTERNET:"Controleer of er verbinding is met het internet. Als u hulp nodig hebt, kiest u Apple-menu > 'Systeemvoorkeuren' en klikt u vervolgens op 'Netwerk' en 'Assistentie'.\nAls u verbinding hebt met het internet en de inhoud nog steeds niet wordt weergegeven, probeert u het later nog

    Hi Mac Attack,
    My computer will not disconnect from the internet.  It seems to find a clone router and continues even when I shut down and unplug my my own home iy
    Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
    If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
    Have a look at your settings in Safari > Preferences. Especially General and Privacy.
    Reset Safari to remove cookies and other stored data.
    System Preferences > General
    Have a look at your settings in System Preferences >  Security & Privacy.
    Call back with more questions.
    Regards,
    Ian

  • Can`t Open Software - even when reinstalled

    Hello,
    I was using this software: http://z-vector.com and decided to unplug a hdmi cable with a monitor connected, but the osx crashed at that typical blue screen when adjusting resolution. I had to reboot.
    Then the software wont open, even when i do a full reinstall with app cleaner.
    It is very strange for an app that its not from OSX to crash even when reinstalled. I have deleted all preferences files from the software.
    I know the software is BETA, but no one but me had this problem. Ive already sent them an e-mail, they said the crash log indicated it is trying to open a video file and create a thumbnail for it when it crashes.
    Cant understand. How the program know the last video i was using if i deleted every preferences and log files?
    Maybe i missed some hidden osx files.
    Even a different beta version wont open.
    I`ll post the crash log.
    Please help!
    Thank you
    Process:         Delicode_Z_Vector [420]
    Path:            /Applications/Delicode_Z_Vector.app/Contents/MacOS/Delicode_Z_Vector
    Identifier:      com.yourcompany.Delicode_Z_Vector
    Version:         0.91 (???)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [162]
    User ID:         501
    Date/Time:       2013-08-23 02:11:07.737 -0300
    OS Version:      Mac OS X 10.8.4 (12E55)
    Report Version:  10
    Interval Since Last Report:          483 sec
    Crashes Since Last Report:           1
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      E6C5872C-94FA-1268-80E9-D2C285EDA44C
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSURL initFileURLWithPath:]: nil string parameter'
    terminate called throwing an exception
    abort() called
    Application Specific Backtrace 1:
    0   CoreFoundation                      0x00007fff885f1b06 __exceptionPreprocess + 198
    1   libobjc.A.dylib                     0x00007fff8300b3f0 objc_exception_throw + 43
    2   CoreFoundation                      0x00007fff885f18dc +[NSException raise:format:] + 204
    3   Foundation                          0x00007fff80c96e07 -[NSURL(NSURL) initFileURLWithPath:] + 81
    4   Foundation                          0x00007fff80c96d07 +[NSURL(NSURL) fileURLWithPath:] + 43
    5   Delicode_Z_Vector                   0x0000000100010fc1 _ZN11VideoPlayer12getThumbnailE7QString + 383
    6   Delicode_Z_Vector                   0x0000000100193a3b _ZN12MediaTrigger8setMediaE7QString + 2779
    7   Delicode_Z_Vector                   0x0000000100194e16 _ZN12MediaTrigger9loadMediaEv + 274
    8   Delicode_Z_Vector                   0x000000010019526a _ZN12MediaTrigger9changeSetEi + 644
    9   Delicode_Z_Vector                   0x000000010021b2ae _ZN18VisualizerControls24media_trigger_set_changeEbi + 134
    10  Delicode_Z_Vector                   0x0000000100223bae _ZN18VisualizerControlsC2EP7QWidgetP15KinectProcessorP13LeapProcessor + 13182
    11  Delicode_Z_Vector                   0x0000000100053738 _ZN6Config15setupVisualizerEv + 322
    12  Delicode_Z_Vector                   0x0000000100057905 _ZN6ConfigC2EP15KinectProcessorP13LeapProcessorP11ScreenGuideP10MouseGuideN7Lic ence4TypeE11QStringList + 1773
    13  Delicode_Z_Vector                   0x0000000100015ea3 main + 5811
    14  Delicode_Z_Vector                   0x0000000100007d94 start + 52
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib                  0x00007fff89664212 __pthread_kill + 10
    1   libsystem_c.dylib                       0x00007fff829c8b54 pthread_kill + 90
    2   libsystem_c.dylib                       0x00007fff82a0cdce abort + 143
    3   libc++abi.dylib                         0x00007fff8c8fb9eb abort_message + 257
    4   libc++abi.dylib                         0x00007fff8c8f939a default_terminate() + 28
    5   libobjc.A.dylib                         0x00007fff8300b873 _objc_terminate() + 91
    6   libc++abi.dylib                         0x00007fff8c8f93c9 safe_handler_caller(void (*)()) + 8
    7   libc++abi.dylib                         0x00007fff8c8f9424 std::terminate() + 16
    8   libc++abi.dylib                         0x00007fff8c8fa58b __cxa_throw + 111
    9   libobjc.A.dylib                         0x00007fff8300b50c objc_exception_throw + 327
    10  com.apple.CoreFoundation                0x00007fff885f18dc +[NSException raise:format:] + 204
    11  com.apple.Foundation                    0x00007fff80c96e07 -[NSURL(NSURL) initFileURLWithPath:] + 81
    12  com.apple.Foundation                    0x00007fff80c96d07 +[NSURL(NSURL) fileURLWithPath:] + 43
    13  com.yourcompany.Delicode_Z_Vector          0x0000000100010fc1 VideoPlayer::getThumbnail(QString) + 383
    14  com.yourcompany.Delicode_Z_Vector          0x0000000100193a3b MediaTrigger::setMedia(QString) + 2779
    15  com.yourcompany.Delicode_Z_Vector          0x0000000100194e16 MediaTrigger::loadMedia() + 274
    16  com.yourcompany.Delicode_Z_Vector          0x000000010019526a MediaTrigger::changeSet(int) + 644
    17  com.yourcompany.Delicode_Z_Vector          0x000000010021b2ae VisualizerControls::media_trigger_set_change(bool, int) + 134
    18  com.yourcompany.Delicode_Z_Vector          0x0000000100223bae VisualizerControls::VisualizerControls(QWidget*, KinectProcessor*, LeapProcessor*) + 13182
    19  com.yourcompany.Delicode_Z_Vector          0x0000000100053738 Config::setupVisualizer() + 322
    20  com.yourcompany.Delicode_Z_Vector          0x0000000100057905 Config::Config(KinectProcessor*, LeapProcessor*, ScreenGuide*, MouseGuide*, Licence::Type, QStringList) + 1773
    21  com.yourcompany.Delicode_Z_Vector          0x0000000100015ea3 main + 5811
    22  com.yourcompany.Delicode_Z_Vector          0x0000000100007d94 start + 52
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x00007fff89664d16 kevent + 10
    1   libdispatch.dylib                       0x00007fff8a4a2dea _dispatch_mgr_invoke + 883
    2   libdispatch.dylib                       0x00007fff8a4a29ee _dispatch_mgr_thread + 54
    Thread 2:
    0   libsystem_kernel.dylib                  0x00007fff896646d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff829c9f4c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff829c9d13 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff829b41d1 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib                  0x00007fff896646d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff829c9f4c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff829c9d13 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff829b41d1 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib                  0x00007fff896646d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff829c9f4c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff829c9d13 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff829b41d1 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib                  0x00007fff896646d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff829c9f4c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff829c9d13 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff829b41d1 start_wqthread + 13
    Thread 6:
    0   libsystem_kernel.dylib                  0x00007fff896646d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff829c9f4c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff829c9d13 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff829b41d1 start_wqthread + 13
    Thread 7:
    0   libsystem_kernel.dylib                  0x00007fff896646d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff829c9f4c _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff829c9d13 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff829b41d1 start_wqthread + 13
    Thread 8:: org.libusb.device-detach
    0   libsystem_kernel.dylib                  0x00007fff89662686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff89661c42 mach_msg + 70
    2   com.apple.CoreFoundation                0x00007fff8858e233 __CFRunLoopServiceMachPort + 195
    3   com.apple.CoreFoundation                0x00007fff88593916 __CFRunLoopRun + 1078
    4   com.apple.CoreFoundation                0x00007fff885930e2 CFRunLoopRunSpecific + 290
    5   com.apple.CoreFoundation                0x00007fff885a1dd1 CFRunLoopRun + 97
    6   libusb-1.0.0.dylib                      0x0000000102172863 event_thread_main + 483
    7   libsystem_c.dylib                       0x00007fff829c77a2 _pthread_start + 327
    8   libsystem_c.dylib                       0x00007fff829b41e1 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib                  0x00007fff89662686 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x00007fff89661c42 mach_msg + 70
    2   com.apple.audio.midi.CoreMIDI           0x0000000100f28970 XServerMachPort::ReceiveMessage(int&, void*, int&) + 96
    3   com.apple.audio.midi.CoreMIDI           0x0000000100f44b23 MIDIProcess::RunMIDIInThread() + 243
    4   com.apple.audio.midi.CoreMIDI           0x0000000100f29c2c XThread::RunHelper(void*) + 10
    5   com.apple.audio.midi.CoreMIDI           0x0000000100f2980f CAPThread::Entry(CAPThread*) + 175
    6   libsystem_c.dylib                       0x00007fff829c77a2 _pthread_start + 327
    7   libsystem_c.dylib                       0x00007fff829b41e1 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff5fbfd2f8  rdx: 0x0000000000000000
      rdi: 0x0000000000000c07  rsi: 0x0000000000000006  rbp: 0x00007fff5fbfd320  rsp: 0x00007fff5fbfd2f8
       r8: 0x00007fff70d76278   r9: 0x00007fff5fbfd300  r10: 0x0000000020000000  r11: 0x0000000000000206
      r12: 0x00007fff5fbfd480  r13: 0x0000000000000006  r14: 0x00007fff70d77180  r15: 0x00007fff5fbfd360
      rip: 0x00007fff89664212  rfl: 0x0000000000000206  cr2: 0x00007fff70d6fff0
    Logical CPU: 0
    Binary Images:
           0x100000000 -        0x10063cff7 +com.yourcompany.Delicode_Z_Vector (0.91 - ???) <797DA2DF-0D35-348A-96BA-044D6EC0D094> /Applications/Delicode_Z_Vector.app/Contents/MacOS/Delicode_Z_Vector
           0x100e69000 -        0x100ed5fef +libOpenNI.dylib (0) <D56CD544-6C00-33C2-923A-2F145DAD24E3> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libOpenNI.dylib
           0x100eff000 -        0x100f0efff +info.v002.Syphon (1.0 - 1) <6D63E38C-41B4-3CE4-A835-B5E8921F0AD7> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/Syphon.framework/Versio ns/A/Syphon
           0x100f1b000 -        0x100f65ff7  com.apple.audio.midi.CoreMIDI (1.9 - 78) <28B1D3A5-973A-359A-99DC-18BE8C30C6B8> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
           0x100f8e000 -        0x101071ff7 +QtOpenGL (4.8.5) <AF32DEB0-2B23-8AC1-3215-F08EB5B13706> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/QtOpenGL.framework/Vers ions/4/QtOpenGL
           0x1010a1000 -        0x101abdff7 +QtGui (4.8.5) <CD803C71-F94D-524C-1A39-07D1A339A0F0> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/QtGui.framework/Version s/4/QtGui
           0x101c9c000 -        0x101f76fe7 +QtCore (4.8.5) <4172EABD-46BE-2722-C849-F7FB5632DED2> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/QtCore.framework/Versio ns/4/QtCore
           0x101fe2000 -        0x102124fe7 +QtNetwork (4.8.5) <7FC3FD1E-2A18-3B59-022E-0ACA3211C6E8> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/QtNetwork.framework/Ver sions/4/QtNetwork
           0x10215d000 -        0x102162fff  com.apple.agl (3.2.1 - AGL-3.2.1) <49C58BA7-3BF8-35CC-AFB3-2B0432766389> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
           0x102169000 -        0x10217afff +libusb-1.0.0.dylib (0) <E868B835-AED5-3A90-A518-B3B105077487> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libusb-1.0.0.dylib
           0x102783000 -        0x1027a7ff7  com.apple.security.csparser (3.0 - 55179.13) <B85553DE-708C-3C20-93D5-70DC80068CE3> /System/Library/Frameworks/Security.framework/PlugIns/csparser.bundle/Contents/ MacOS/csparser
           0x1027d8000 -        0x1027daff7 +libXnCore.dylib (0) <059BFAA8-A602-0FD8-C49A-76F2DD50887A> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libXnCore.dylib
           0x106700000 -        0x1067b9ff7  ColorSyncDeprecated.dylib (400) <7CE58F6E-D2C8-39FB-8EE0-28CC6EC6D04F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
           0x106901000 -        0x106907ff7 +libqgif.dylib (0) <A8811843-AF83-F4AB-C0F5-1DECE61AD171> /Applications/Delicode_Z_Vector.app/Contents/PlugIns/imageformats/libqgif.dylib
           0x10690b000 -        0x106911ff7 +libqico.dylib (0) <64666B1C-5499-57FF-7180-7F4B39D136AE> /Applications/Delicode_Z_Vector.app/Contents/PlugIns/imageformats/libqico.dylib
           0x106916000 -        0x10691afff +libqtga.dylib (0) <96E0BE59-E38B-4FD8-1A0E-18A615EC3A2C> /Applications/Delicode_Z_Vector.app/Contents/PlugIns/imageformats/libqtga.dylib
           0x106fdd000 -        0x106fe2fff  com.apple.audio.AppleHDAHALPlugIn (2.3.7 - 2.3.7fc4) <586F677E-D0F8-33B2-B6ED-41ED81C9EED9> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
           0x106ff3000 -        0x106ff8fff  com.apple.IOAccelerator (74.5.1 - 74.5.1) <574EC60B-E292-3FEA-8A66-B12DB2C1CEC5> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
           0x1075f9000 -        0x107634ff7 +libqjpeg.dylib (0) <EEF8D311-049A-6E08-A6FA-4C6B02E21292> /Applications/Delicode_Z_Vector.app/Contents/PlugIns/imageformats/libqjpeg.dyli b
           0x107fb9000 -        0x107fe4fff +libXnDeviceFile.dylib (0) <2D113F90-7E7C-D6AB-3745-0506AC147738> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libXnDeviceFile.dylib
           0x108200000 -        0x108254fe7 +libqmng.dylib (0) <21BB7157-69D9-E507-D9C3-7D9C025B9EC8> /Applications/Delicode_Z_Vector.app/Contents/PlugIns/imageformats/libqmng.dylib
           0x10825c000 -        0x1082b1fe7 +libqtiff.dylib (0) <397A275D-A9A3-B69B-CC79-6A18210EA06E> /Applications/Delicode_Z_Vector.app/Contents/PlugIns/imageformats/libqtiff.dyli b
           0x1085bb000 -        0x1085dffe7 +libXnFormats.dylib (0) <9A2CD32F-CC8D-7564-158D-E41FCF4D87AD> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libXnFormats.dylib
           0x108607000 -        0x108645ff7 +libXnDDK.dylib (0) <1C601F58-8EEC-5DA0-3507-FA1CE38D5EC3> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libXnDDK.dylib
           0x108662000 -        0x1086ebff7 +libXnDeviceSensorV2.dylib (0) <43FEFCBA-2290-01C6-AB89-F3CDC97F7DF2> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libXnDeviceSensorV2.dyl ib
           0x108730000 -        0x1087adff7 +libXnDeviceSensorV2KM.dylib (0) <03518C7D-74F5-D300-33A2-889D78B80732> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libXnDeviceSensorV2KM.d ylib
           0x1087ef000 -        0x108c99fe7 +libXnVFeatures_1_5_2.dylib (0) <A739ED69-6650-519A-6874-F958B840D0AA> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libXnVFeatures_1_5_2.dy lib
           0x108d8d000 -        0x108d9afff  libGPUSupport.dylib (8.9.2) <0D32763C-7F3D-3FDB-9EDB-760BB7AFFA04> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
           0x108da9000 -        0x108e95fef +libXnVHandGenerator_1_5_2.dylib (0) <255208A2-A39B-60C7-8CC6-15DC93D77C74> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libXnVHandGenerator_1_5 _2.dylib
           0x108ed8000 -        0x108efaff7 +libnimMockNodes.dylib (0) <145B713A-087B-351A-B4F0-A447F1C82337> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libnimMockNodes.dylib
           0x108f18000 -        0x108f37ff7 +libnimRecorder.dylib (0) <2AABF369-1714-3D1F-9454-F2CC9F8CDDD7> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libnimRecorder.dylib
           0x108f46000 -        0x108f7afff +libnimCodecs.dylib (0) <04BC2A92-A6E6-31CD-9DA6-67CC72AB6AD1> /Applications/Delicode_Z_Vector.app/Contents/Frameworks/libnimCodecs.dylib
           0x108fe7000 -        0x108ff3fff  libGPUSupportMercury.dylib (8.9.2) <971EDFC6-3E6A-375C-9133-F50DFDDCEBDD> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
           0x10dac7000 -        0x10daf2fff  GLRendererFloat (8.9.2) <18D6F0AD-C5F1-3E8F-89C2-89426A3D6FE4> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
           0x10dafb000 -        0x10db04fe7  libcldcpuengine.dylib (2.2.16) <DB9678F6-7D50-384A-A961-6109B61D1607> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
           0x10ec00000 -        0x10edbefff  GLEngine (8.9.2) <420E03C3-B91D-33C7-A1C4-BE60A1544971> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
           0x10edf5000 -        0x10ef65fff  libGLProgrammability.dylib (8.9.2) <83DBCC22-F711-3F9D-B622-6DE5D9DD90AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
           0x10f100000 -        0x10f588ff7  com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.12.47 - 8.1.2) <ED3787B7-1558-3C4C-8F84-7E810A27FF7E> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
           0x200000000 -        0x20092eff7  com.apple.GeForceGLDriver (8.12.47 - 8.1.2) <C54C54E7-855D-3C7C-84A0-C20F082E32E9> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
        0x7fff61e3e000 -     0x7fff61e7293f  dyld (210.2.3) <6900F2BA-DB48-3B78-B668-58FC0CF6BCB8> /usr/lib/dyld
        0x7fff8096b000 -     0x7fff80976fff  libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
        0x7fff80977000 -     0x7fff8098aff7  libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
        0x7fff8098b000 -     0x7fff809e2ff7  com.apple.AppleVAFramework (5.0.19 - 5.0.19) <541A7DBE-F8E4-3023-A3C0-8D5A2A550CFB> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
        0x7fff809e3000 -     0x7fff809e3fff  libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
        0x7fff809e4000 -     0x7fff809f0fff  com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
        0x7fff80c3a000 -     0x7fff80c3dff7  libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
        0x7fff80c3e000 -     0x7fff80f9dfff  com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
        0x7fff80f9e000 -     0x7fff81006ff7  libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
        0x7fff81007000 -     0x7fff817ecff7  libclh.dylib (4.0.3 - 4.0.3) <D29F081B-2AFD-3190-87CF-ED244FA03DB0> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
        0x7fff817ed000 -     0x7fff81824ff7  libssl.0.9.8.dylib (47.1) <B7C438BB-79FF-37B3-B8FB-253E5135CBB4> /usr/lib/libssl.0.9.8.dylib
        0x7fff8194a000 -     0x7fff81c1bff7  com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
        0x7fff81c51000 -     0x7fff81c59ff7  libsystem_dnssd.dylib (379.38.1) <BDCB8566-0189-34C0-9634-35ABD3EFE25B> /usr/lib/system/libsystem_dnssd.dylib
        0x7fff81c5a000 -     0x7fff81e5afff  libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
        0x7fff81eb8000 -     0x7fff81ee4fff  com.apple.framework.Apple80211 (8.4 - 840.22.1) <7CFDDBBB-87DF-3CB5-AB69-A77D73F26239> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
        0x7fff82271000 -     0x7fff82273ff7  com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
        0x7fff822c0000 -     0x7fff822c2ff7  libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
        0x7fff82344000 -     0x7fff82346fff  com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
        0x7fff82347000 -     0x7fff8240cff7  com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
        0x7fff8244a000 -     0x7fff82469ff7  libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
        0x7fff82612000 -     0x7fff8263dfff  libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
        0x7fff8263e000 -     0x7fff82644fff  com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff828ec000 -     0x7fff8299dfff  com.apple.LaunchServices (539.9 - 539.9) <07FC6766-778E-3479-8F28-D2C9917E1DD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
        0x7fff8299e000 -     0x7fff829b2fff  com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
        0x7fff829b3000 -     0x7fff82a7fff7  libsystem_c.dylib (825.26) <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
        0x7fff82a80000 -     0x7fff82acffff  com.apple.framework.CoreWiFi (1.3 - 130.13) <CCF3D8E3-CD1C-36CD-929A-C9972F833F24> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
        0x7fff82ad0000 -     0x7fff82ad1fff  libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
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        0x7fff893c4000 -     0x7fff893d1ff7  com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
        0x7fff894b6000 -     0x7fff89651fef  com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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    Triple-click anywhere in the line below on this page to select it:
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    Copy the selected text to the Clipboard (command-C).
    Launch the Terminal application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
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    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
    Paste into the Terminal window (command-V).
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    A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.
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  • I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested.  The message I receive is: "The installer has encountered an unexpected error installing this package.  This may indicate a problem"

    I tried updating iTunes to version 11.1.1, but installation fails each time even when I did it manually as was suggested.  The message I receive is: "The installer has encountered an unexpected error installing this package.  This may indicate a problem with this package.  The error code is 2324."

    Hi hongkongpom,
    Just wanted to say that after posting the problem, I had a chat with an iTunes' Tech Support, her name is Rebekah.  My problem was resolved after that.  Will list the chat history below in hopes that it may help you as well.
    Good luck!
    Samia  
    Chat Transcript
    Friday, October 4, 2013 05:55 AM
    Duration: 81 minutes 28 seconds
    Rebekah:
    Welcome to AppleCare chat support. Please give me a moment to look over your information.
    Rebekah:
    Hi, Samia! My name is Rebekah. If we get disconnected, please chat us back. http://www.apple.com/support/ipod/contactEnter the case number from the initial email we sent you. This gives the next advisor you chat with immediate access to your case history.
    Rebekah:
    Could you please confirm your serial number? I want to be sure we provide the best service possible for you, Samia!
    SAMIA:
    Sure, it's 8L8395UY2C5
    SAMIA:
    My problem is with iTunes.
    Rebekah:
    Thanks for that confirmation. Just a heads up, this is iOS Tech Support. We do support iPod touches, iPads, and iPhones, but not the iPod classic. But no worries! I can get you in touch with a phone Advisor who can get you in touch with the department that specializes in iPod classics and would be able to better assist you. Would that be OK?
    SAMIA:
    I wasn't able to install the new version of iTunes (version 11.1.1). The installation keeps failing. The they suggested the I install it manually and that failed too. I will attach the message I received.
    SAMIA:
    I don't have a problem with iPod.
    SAMIA:
    Just iTunes
    Rebekah:
    No problem! We can certainly troubleshoot iTunes as much as possible. It may come to the point that you may have to transferred, but we can do as much as possible during this chat!
    Rebekah:
    Thanks for the screenshot. It is a bit small so I am unable to fully see the message that you are receiving. What is the error message you are receiving?
    SAMIA:
    This is the message I received in case you weren't able to open the attachment: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324."
    Rebekah:
    Thanks for that info!
    SAMIA:
    Pleasure!
    Rebekah:
    What version of Windows (XP, Vista, 7) do you have?
    SAMIA:
    Windows 7
    SAMIA:
    Windows 7 Home Premium
    Rebekah:
    Thanks for that confirmation. I do apologize for the delay, Samia. I am researching this error code now. You mentioned trying to install iTunes manually. To be sure I am on the same page, what steps did you take to do that?
    SAMIA:
    Well when the indsatalltion failed I was given instructions to select Download Only from Tools and then install manually. When I did it, I window popped up with the following items: - AppleApplicationSupport
    SAMIA:
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    SAMIA:
    - Bonjour64
    SAMIA:
    iTunes64
    SAMIA:
    SetupAdmin
    SAMIA:
    I selected Repair in all of them instead of Remove and all worked but iTunes64
    SAMIA:
    That's when I received the message that I sent you earlier.
    SAMIA:
    By the way, this is the fir st time something like this occured. I never had problems with installation before.
    Rebekah:
    I completely understand what you're saying. Since that Repair did not resolve the issue, our best option is to uninstall iTunes and its components and redownload it. To do this, we will follow the steps in this article: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    Rebekah:
    First, we will want to quit iTunes and/or Apple Software Update if those are open at this time.
    SAMIA:
    Rebekah, the instructions you gave says, "For Windows XP, follow these steps to remove and reinstall iTunes and other software components for Windows XP."
    SAMIA:
    I closed all applications
    SAMIA:
    Also, my iTunes doesn't open anymore after the new failed installation.
    Rebekah:
    The section that says "For Windows XP…" is in case we opened up the wrong article, as we have the one for Windows Vista, 7, or 8. There is a link to click ("these steps") in those directions that would take us to the article for uninstalling on a Windows XP.
    Rebekah:
    So no worries! We have the right article!
    Rebekah:
    On the computer, we will want to click on Start > Control Panel. In Control Panel, we will click the "Uninstall a program" link.
    SAMIA:
    I thought so after doing a little exploration.
    SAMIA:
    done
    Rebekah:
    Alright, we'll want to select iTunes from the list of currently installed programs. Then we will click Uninstall. When asked if you would like to remove iTunes, let's click Yes.
    Rebekah:
    After the uninstallation is complete, we don't want to restart your computer if you're prompted.
    SAMIA:
    Done
    Rebekah:
    Then if you see other iTunes entries on the list, we'll want to remove them the same way.
    Rebekah:
    Then we will remove all instances of Apple Software Update the same way you removed iTunes.
    SAMIA:
    Okay, but do I have to remoce iCloud as well?
    SAMIA:
    Rebekah, I received the same error message again when uninstalling
    Rebekah:
    We actually do not need to remove iCloud. After the Apple Software Update, we will want to remove all instances of Apple Mobile Device Support
    Rebekah:
    How strange! Are you able to click past that and allow the process to continue or has it stopped it completely?
    SAMIA:
    I am unable to uninstall iTunes either
    SAMIA:
    Stopped completely
    SAMIA:
    I treied clicking Repair
    Rebekah:
    Alright, after trying the Repair option, let's see if it will allow us to continue uninstalling or not.
    SAMIA:
    I tried that but unfortunately, it isn't working. I still get that same message with error code 2324.
    Rebekah:
    This error code is not something that I am finding in my sources, Samia. So there is a chance that it is being caused with the Windows computer itself. However, I did find a link that may be able to help with uninstalling iTunes from Windows' support site: http://support.microsoft.com/mats/Program_Install_and_Uninstall
    SAMIA:
    Rebekah, you're a genius! It worked! iTunes is no longer there. What next?
    Rebekah:
    Awesome! I'm glad that worked!
    Rebekah:
    To be sure I am on the same page, what was the last component we uninstalled?
    SAMIA:
    iTunes
    SAMIA:
    Shall I remove the Apple Application Support, Apple Mobile Device Support, and Apple Software Update
    Rebekah:
    That is correct! However, we do want to uninstall it in the order I mentioned above. So Apple Software Update first, Apple Mobile Device Support next, and then Apple Mobile Device Support.
    SAMIA:
    Got it, but is the second one to uninstall Apple Mobile Device Support OR Apple pplication Support?
    Rebekah:
    The second one is Apple Mobile Device Support.
    Rebekah:
    The Application Support will be the last component we uninstall.
    SAMIA:
    Thanks! I'm on it.
    SAMIA:
    Done! ll 3 are gone, well 4 with iTunes. Now what?
    Rebekah:
    Awesome! Also, I just noticed that I accidentally typed Apple Mobile Device Support twice, I do apologize for any confusion! Now we will remove all instances of Bonjour and then remove all instances of Apple Application Support.
    SAMIA:
    There was only 1 instance with Bonjour. I don't know what the instances are for Apple Application Support
    Rebekah:
    Yes, Bonjour is often only listed once. Is the Apple Application Support listed at all?
    SAMIA:
    No
    SAMIA:
    Since I removed it
    Rebekah:
    Oh, perfect! If it was removed, we should be set!
    Rebekah:
    We have removed iTunes and its components now! From here, our next step is to restart the computer. Then once you reboot, you can redownload iTunes from apple.com/itunes
    Rebekah:
    That should allow you to download iTunes!
    SAMIA:
    Shall I downloaad the latest vesion?
    Rebekah:
    You will want to first restart the computer as shown in the article. That will ensure that this process goes smoothly and that everything was removed correctly! Then you can try downloading iTunes again.
    SAMIA:
    Okay, thanks Rebekah!
    Rebekah:
    You're very welcome! I'm glad I could help! And of course if you have any issue after the reboot and download, you can always chat us back, as chat is open 24 hours! You will just need to give your case number and the next Advisor would have all my notes!
    SAMIA:
    Thanks again for all your help, for I couldn't have managed with out it. Have a nice day!
    Rebekah:
    You're very welcome! I know how important iTunes is and I'm glad we could get you on a path to resolution!
    Rebekah:
    I hope you have a lovely day!
    Rebekah:
    It's been a pleasure speaking with you! Thanks for chatting with us Samia. If you don't have any more questions, select End Chat from the upper left corner of the chat window.
    SAMIA:
    Will do, thanks.

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    PL/SQL Release 11.2.0.3.0 - Production
    CORE     11.2.0.3.0     Production
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    Attachments:
    11430302_10153068640945819_676409802_o.jpg ‏138 KB
    skype.png ‏1922 KB

    There is a work around so that you will be shown offline when you log out from all devices.
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    PING test-rms-db.vonmaur.vmc (192.168.1.140) 56(84) bytes of data.
    64 bytes from test-rms-db.vonmaur.vmc (192.168.1.140): icmp_seq=1 ttl=64 time=0.599 ms
    64 bytes from test-rms-db.vonmaur.vmc (192.168.1.140): icmp_seq=2 ttl=64 time=0.168 ms
    64 bytes from test-rms-db.vonmaur.vmc (192.168.1.140): icmp_seq=3 ttl=64 time=0.132 ms
    64 bytes from test-rms-db.vonmaur.vmc (192.168.1.140): icmp_seq=4 ttl=64 time=0.158 ms
    64 bytes from test-rms-db.vonmaur.vmc (192.168.1.140): icmp_seq=5 ttl=64 time=0.135 ms
    --- test-rms-db.vonmaur.vmc ping statistics ---
    5 packets transmitted, 5 received, 0% packet loss, time 4001ms
    rtt min/avg/max/mdev = 0.132/0.238/0.599/0.181 ms
    [oracle@test-rms-app application]$
    [oracle@test-rms-app application]$ uname -a
    Linux test-rms-app.vonmaur.vmc 2.6.18-128.el5 #1 SMP Wed Jan 21 08:45:05 EST 2009 x86_64 x86_64 x86_64 GNU/Linux
    [oracle@test-rms-app application]$
    [oracle@test-rms-app application]$ cat /etc/*-release
    Enterprise Linux Enterprise Linux Server release 5.3 (Carthage)
    Red Hat Enterprise Linux Server release 5.3 (Tikanga)
    [oracle@test-rms-app application]$
    The database is created and all the batch file scripts have been successfully deployed.  Now working on the application server.  The  Weblogic server is installed and 11g forms and reports are installed successfully.
    Any help would be helpful.
    Thanks,
    Ram.

    Please check MOS Notes:
    FAQ: RWMS 13.2 Installation and Configuration (Doc ID 1307639.1)

  • Problem description: (MacBook Pro 15" late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unrespo

    Problem description:
    (MacBook Pro 15” late 2008, OSX Yosemite 10.10.2 installed, no pending updates) computer is running very slow - takes 2-3 minutes to open apps such as Pages, even when no other apps are open.  Randomly freezes and becomes unresponsive, requiring forced power down.  Randomly logs off.  Removed Kodak AIO software via Clean My Mac2, but BonjourAgent still there and requesting access.  Cleaned weekly with Clean My Mac2 and running Sophos AntiVirus. 2GB memory installed.  Currently 169.99 GB available of 249.2 GB capacity.
    Help?
    EtreCheck version: 2.1.8 (121)
    Report generated March 21, 2015 at 11:35:35 AM EDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Late 2008) (Technical Specifications)
        MacBook Pro - model: MacBookPro5,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM Upgradeable
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 59
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1440 x 900
        NVIDIA GeForce 9600M GT - VRAM: 256 MB
    System Software: ℹ️
        OS X 10.10.2 (14C1514) - Time since boot: 0:13:37
    Disk Information: ℹ️
        Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (168.91 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS21N 
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [not loaded]    com.leapfrog.driver.LfConnectDriver (1.11.1 - SDK 10.10) [Click for support]
        [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
        [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.leapfrog.codeless.kext (2) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [running]    com.kodak.BonjourAgent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [running]    com.sophos.uiserver.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.leapfrog.connect.authdaemon.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.sophos.common.servicemanager.plist [Click for support]
    User Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
        AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
        AmazonMP3DownloaderPlugin1017265: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
        AmazonMP3DownloaderPlugin: Version: AmazonMP3DownloaderPlugin 1.0.17 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Click for support]
        Google Earth Web Plug-in: Version: 6.0 [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Disconnect
        Add To Amazon Wish List
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Java  [Click for support]
        Tuxera NTFS  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 80.29 GB
        Destinations:
            Backup [Local]
            Total size: 63.67 GB
            Total number of backups: 1
            Oldest backup: 2015-02-23 16:16:08 +0000
            Last backup: 2015-02-23 16:16:08 +0000
            Size of backup disk: Too small
                Backup size 63.67 GB < (Disk used 80.29 GB X 3)
    Top Processes by CPU: ℹ️
             5%    WindowServer
             1%    loginwindow
             0%    AppleSpell
             0%    SophosUIServer
             0%    SophosAntiVirus
    Top Processes by Memory: ℹ️
        118 MB    InterCheck
        101 MB    SophosScanD
        60 MB    Dropbox
        54 MB    mds_stores
        41 MB    SophosAntiVirus
    Virtual Memory Information: ℹ️
        49 MB    Free RAM
        682 MB    Active RAM
        652 MB    Inactive RAM
        315 MB    Wired RAM
        1.49 GB    Page-ins
        2 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 21, 2015, 11:18:52 AM    Self test - passed
        Mar 21, 2015, 10:53:03 AM    /Library/Logs/DiagnosticReports/SophosUIServer_2015-03-21-105303_[redacted].cra sh
        Mar 19, 2015, 07:59:03 PM    /Library/Logs/DiagnosticReports/CalNCService_2015-03-19-195903_[redacted].crash

    Linc Davis wrote:
    Slow performance after installing Yosemite on an older Mac is often caused by inadequate memory. Although you can install the upgrade on a Mac with 2 GB of memory, experience has shown that at least 4 GB is needed for full performance.
    Select About This Mac from the Apple menu. If you have less than 4 GB of memory, and your model has upgradable memory, install as much as it can take, or at least that much. Any reputable RAM vendor will have a web form in which you can select the Mac model and be directed to compatible parts.
    Memory in the MacBook Air is not upgradable. If that's what you have, you should restore the previous system from a backup, or replace the machine. Ask if you need guidance.
    The Etrecheck report clearly shows that SylvieRose has a Macbook Pro, not a Macbook Air and that there are only 2 GB  RAM installed.  The Etrecheck report can be very informative if one takes the time to examine it. 
    Ciao.

  • I used to be able to burn photos onto a CD-R disc. Now I insert a new, blank disc and am told there is insufficient spac available for my selected year of photos. Even when reducing the date to ONE photo, I still get the same message. Confused.

    I used to be able to burn a selection of photos from my iPhoto library onto a CD-R disc. Today I inserted a new blank disc and was shown a message that there was insufficient space for my chosen year of photos. Even when I reduced the date to include only ONE photo!- the message was the same. I am at a loss as to why, and what to do. My iMac is about 7 years old and upgraded to Snow leopard. Any bright ideas?

    Camelot wrote:
    When burning a CD-R, the OS first creates a 'shadow' disk image that replicates what the CD will look like, then it copies that data to the CD-R itself. Therefore you need enough free space on your internal drive to create this temporary image. If your internal hard drive is full you won't be able to create the shadow, and that could be what you're seeing.
    If the OP's disk is too full to permit the creation of a 700MB disk image, it's a wonder that the computer is functioning.

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